# Page 4 | Sawyer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Sawyer the right Class Registration solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163567/Sawyer/reviews --- Sawyer 4.5 (318) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Sawyer ## Showing most helpful reviews Showing 76-100 of 318 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MP Mary P. Director Education Management Used the software for: 2+ years ### "Management at it's best" April 18, 2024 5.0 Great! The help desk reaponds quickly and it has added a new layer of usability for my clients. Pros Easy to use Cost effecrive Customer service Cons Add ons dont always line up with what we need Switched from [WeShare](https://www.capterra.com/p/238839/WeShare/) Weshare doesnt fit with the camp structure. The customer aervice was lacking. Review Source JH Jennifer H. Owner and learning specialist E-Learning Used the software for: 1-2 years ### "Review from Sit Beside" April 15, 2024 5.0 Pros Online payment system. Classes can be duplicated. In system communication with clients. Cons Plug in within square space sometimes does strange things. Review Source Swatilekha R. Growth In-Charge Education Management Used the software for: Less than 6 months ### "Sawyer Tools review" February 1, 2022 4.0 Pros Registrations are very simple to make, promotion is effective and also calendar integration is helpful. Cons Some of the UI parts like "Class Notes" are really primitive looking and more attention could be paid to that. Alternatives considered [Piazza](https://www.capterra.com/p/209735/Piazza/) Reason for choosing Sawyer Tools is more sleek and modern, embeds are easy to use and is more popular. Review Source Kyle G. Music Teacher Music Used the software for: 6-12 months ### "A lot of great things going for it" August 7, 2018 4.0 Pros I loved that the graphics were beautiful, and that I was able to add pictures/logos to a presentable page for my families. Cons An automatic waitlist would be great! When a class fills up, have families enter a waitlist with their credit card info and when a space opens, the next person is automatically added and notified. I also had trouble with adding one child to one class last year. The class was full but wanted to allow one additional student in. It turned out the only way this parent could pay was in person because the link wasn't working. I had to awkwardly bring my laptop to dismissal and take their credit card info and type it in manually. If there was a way I could create charges and forward them electronically to adults that would be much better! Also, on the calendar, there should automatically be national holidays (and possibly religious holidays) entered in just so that people can see them on there. I found myself having to go back and forth making sure that certain dates didn't conflict. It would be even better if there was a way we could add dates that would not work (e.g. spring break or conference day). Then would automatically skip classes on the days we entered in. Review Source MF Michelle F. General Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Sawyer has made my life easier!" August 1, 2019 5.0 I have been very happy overall with ; creating classes and schedules is easy, reports are a breeze, and parents find it much easier than our other system. Pros Financials - reporting, payment plans, etc. I used to spend so much time creating and managing payment plans for parents! Our previous software made it almost impossible to get information about our deposits, fees, etc. It is very transparent with . Cons It is more for children at this point and we have classes for children and adults so sometimes we have to do a lot of explaining to people. A little more flexibility for that would be nice. Alternatives considered [Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/) Reason for choosing Sawyer Cost, flexibility, customer support Switched from [Pike13](https://www.capterra.com/p/225933/Pike13/) Cost, reports were not useful, not useful for a child class environment Review Source CE Claire E. Business owner/art educator Arts and Crafts Used the software for: 2+ years ### "Makes my Life so Much Easier and my Business Organized" March 10, 2022 5.0 Pros I like the organized dashboard. I can see the calendar of my week of classes, and I can set up registration for future classes. I can pull info from previous camps, events, etc. Cons I can't think of anything except: I wish it was easier for my customers to switch from "semesters" to "camps/events." When I list something under camp/events tab, I have to explain it a lot to customers how to get there on my enrollment page. Review Source JH Johnny H. Community Health Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "Sawyer Review From the Perspective of a Newbie" April 16, 2024 5.0 Pros is very easy to use and has a great support team. We use sawyer for our non-profit for registration and class management and it is very useful Cons I think there are some things that can be easier to do however i can always find a workaround. Review Source GG Gara G. Associate Artistic Director Performing Arts Used the software for: 6-12 months ### "Game-changer for this small youth theatre!" July 25, 2019 5.0 Pros Always rolling out new functionality Great design Cons Lengthy learning curve - takes a while to get into the flow Few options for custom coding Switched from [Wufoo](https://www.capterra.com/p/224990/Wufoo/) Our youth theatre has year-round programming, and we are almost always in active registration. We were using a half-dozen services to cobble together our registration system: a form manager plugged into a credit card merchant with a side of PayPal invoicing, and hours spent making rosters from scratch for every class. combines everything we need (signup forms, printable rosters, checkin/checkout, custom discount codes, and plenty of payment options for our users) with everything we want (ease of use, user-accounts for our families, a built-in messaging system). Once you learn how to set up classes and navigate Sawyer, it's like a dream come true. That sounds dramatic (hey, we're a youth theatre) but it's been such a game-changer for our organization. Review Source MP Marea P. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Good for kids fitness classes" September 20, 2022 4.0 Good Pros That teachers and instructors can all see who’s in the classes Cons No auto monthly payments for memberships with sibling discounts Review Source JB Jaimee B. Owner Arts and Crafts Used the software for: 2+ years ### "Review of Sawyer " July 29, 2020 4.0 It’s good in general but there are other platforms that have good components that is missing. Pros I like the daily class tracking features. Cons The party option is still incomplete. You need to develop an app. There needs to be a way to send bills/invoices directly to customers. The reporting function is a total joke. The reports that you are able to run are useless. Parents should be able to register and select check or homeschool funds. I need to be able to run a report grouping children of different ages and different schools. The banking function is almost never up to date. It never reflects current information. Reason for choosing Sawyer Because of the child programming aspect. Review Source Response from DaySmart Software August 12, 2020 Hi Jaimee, I am so sorry that you had a less than stellar experience, that is never our intent nor our goal. We continue to evolve our products because of feedback like this so thank you for letting us know how we can improve! We'd love to connect on a few additional insights you may have, so please do not hesitate to reach out. EK Emily K. Executive Director Arts and Crafts Used the software for: 6-12 months ### "We are very happy we switched to Sawyer" July 18, 2019 5.0 We truly believe our programs are consistently selling out with wait lists because of the ease of use of for our parents. It saves them time, and it also saves our staff untold hours of time we were wasting before with a clunky and inaccurate registration sytem that had absolutely horrible tech support. Pros Their tech support is beyond compare. Anytime we have a problem, we almost always get a response, from an actual person with a name, within an hour. The response often comes directly from our account manager. They also listen to feedback from their users to continually improve the software. Cons My only real complaint is that it does not integrate with Quickbooks, which causes some additional accounting headaches, but still SO much better than the previous registration software we were using. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Because WooCommerce's tech support was absolutely the worst, it always gave us inaccurate enrollment counts, plus they made a mistake that cost our small non-profit nearly $1000 and refused to take responsibility for it. Review Source SD Suzanne D. Program Director Arts and Crafts Used the software for: 1-2 years ### "Sawyer has been super Helpful " February 3, 2022 5.0 Pros I love the I can access class lists and info about our students quickly! Cons So far I don’t have a con. The features I use have been very helpful! Review Source RM ROBERT M. Operations Director Individual & Family Services Used the software for: Less than 6 months ### "Perfect for all your needs" July 30, 2021 5.0 Amazing! Pros This is the most user-friendly, easy to use and learn software that I have ever used! Super easy to set up and use daily! Your customers will love it! Customer service is amazing! like honestly, the best ever! I cannot say enough good things about my experience with ! Cons I like everything! You got a lot for the money! Alternatives considered [Pike13](https://www.capterra.com/p/225933/Pike13/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Sawyer Sayer was the most robust package! Was the most user friend and intuitive one of them all! The ease of use and customer service is what sold me! Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Needed a more efficient software (database). Too many issues with mindbody and not user friendly! Review Source MT Marc T. President Entertainment Used the software for: 2+ years ### "Sawyer helps keep my business going and growing!" January 27, 2022 5.0 Pros I love the ease of use for me and for my clients. There's never a problem with the user interface, the clients are happy, and I get to save time and effort registering individuals by myself the old way. Cons There isn't much missing. Perhaps there could be an easier way to move people from the waitlist into the class - like an automated notice that alerts me when an opening becomes available and which client is next in line to get in Review Source MH Marisol H. Program Director Primary/Secondary Education Used the software for: 6-12 months ### "Big help to a small business " April 30, 2021 5.0 Overall I am satisfied with the program. It’s more affordable than hiring someone to do the enrollment for me and saves me a lot of time Pros My favorite thing is that all payments are made through the program and reminders are automatically sent out for payments due. I haven’t had to make that phone call to a parent all year! I also like how fast the transfers are made into my bank account when payments are received Cons Navigation through the back end gets better with practice but it’s still a bit clunky. I find myself having to hit the back arrow a lot. A very specific-to-me feature I would love to see is a space to upload the voucher from the schools. Some of the classes that i offer are covered by charter school funds which each parent has to request from their school. If I could upload the voucher, or just an image of it or even a check box so that I could see in one place which parents have their class paid for already, I wouldn’t have to cross reference everything and it would be a big help Reason for choosing Sawyer I spoke to two other companies that offered similar service at a comparable price but the customer service is what made me decide to choose Review Source NF Nate F. Producer Performing Arts Used the software for: 6-12 months ### "The steel your patron information " May 18, 2022 1.0 Pros I am so disgusted by the deceit that this company does not make it clear that they use your patrons personal information to advertise to them. Cons They take you patron person information and use it for their own marketing purposes. This was NOT made clear prior to contract. We are getting so many complaints about spam from . Review Source Response from DaySmart Software July 20, 2022 Hi Nate, I'm sorry to hear that you've had a negative experience with Sawyer. I know our team has reached out and would love the opportunity to discuss more in depth. Upon creating an account with Sawyer, customers are given an option to opt-in to receiving marketing and communications from your business as well as from Sawyer. Customers can of course opt-out of communication at any time from any of our marketing or promotional emails by clicking unsubscribe on any email they receive. Here is our help center article explaining more: https://help.hisawyer.com/hc/en-us/articles/1500008819322 We appreciate you taking the time to share your experience and feedback with us. We are here to support your needs and hope you continue to find value in working with Sawyer. EC Emily C. Owner/Director Music Used the software for: Less than 6 months ### "Sawyer for music & movement classes" August 8, 2019 4.0 Registration using has become so much easier with this program! I cannot tell you how many softwares I tried before finding Sawyer and nothing worked. When I had my initial call it was almost too good to be true! The functionality has taken a lot of the pain and frustration out of the registration process and I really enjoy using the software. Pros From the very first time I reached out to for an initial phone call, their team has been nothing but helpful, incredibly responsive, and easy to work with. I offer music/movement classes and find it helpful to see the full calendar in upcoming mode. Sawyer integrates well with my website, and parents (for the most part) have not had any issues registering for classes. Enjoy have a month to month payment option, too! As a small business that is just getting started I appreciate the flexible pricing and all of the support from the Sawyer staff! Cons The ability to customize a bit more would be nice. Software is probably great for a traditional run school/daycare program/summer camp, however my weekly music class program I find areas that I wish I had a workaround or option in the software to make registration easier for my parents. It would be helpful if the tabs could be changed to fit the names of my classes, as well as the ability to have people use class packs without there being a drop in fee associated. These things might just be specific to my program though! Review Source CW Carly W. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Happy Sawyer Customer" May 11, 2021 5.0 The customer service has been great since my first phone call. They helped me set everything up and always answer my questions promptly. Pros For me I need scheduling to be easy and not complicated but most importantly I want the parents of my students to book a class with ease! I am not a big tech person but I found setting up everything on to be very straightforward. I have used other scheduling systems in the past and am so happy that I went with Sawyer. Cons The only thing I find a little frustrating is when I post a picture as part of a listing it takes several tries to get it to look good. It often repositions and doesn’t look good. But after a few attempts I get it right. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Sawyer I loved how it was geared toward children. I love the look of it and think it’s a great scheduling system. Review Source KF KIMBERLY F. CEO Arts and Crafts Used the software for: Less than 6 months ### "Terra Arts is Delighted!" April 30, 2021 5.0 I wish you had a PHONE! Pros Our customers have very precise needs that have been difficult to handle for our bookkeeper. Even our CPA or QuickBooks expert was not able to satisfy our needs. Our customers sign up with a Nonrefundable Deposit about 6 months before classes begin. We almost always sell out in a couple of weeks of registration opening. Then some pay with a monthly purchase order, but not till class has already begun, and some want to be billed monthly on their Credit Card. This has been a nightmare for us and no bookkeeping system has been able to automate it, give us a roll sheet, contain a database, bill the customer, send statements and receipts, give us a list of accounts receivable, etc! We are delighted! Plus it looks great on our website and our customers believe we have stepped it up a notch! We love the financial reports and we have not really gotten started yet! I think it does so much more! Cons The thing we also needed but have not been able to implement in our organization we also have theater performances and we can not figure out how to sell tickets to the shows. We had to put event espresso back on our website to accommodate ticket sales. Reason for choosing Sawyer I do not know. Switched from [Procare Solutions](https://www.capterra.com/p/23486/Procare-Child-Care-Management/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Event Espresso](https://www.capterra.com/p/128150/Event-Espresso/) They were giving us too much busywork to keep up! Review Source SC Sarah C. Founder/Director Performing Arts Used the software for: 1-2 years ### "LOVE Sawyer, huge improvement over MindBody" August 12, 2019 5.0 Pros 's customer service is stellar, they always respond quickly and usually are able to address the issue within a day or so. The interface is user-friendly, both on the admin backside as well as for the parents looking for classes. I appreciate that it looks good embedded in my website, and that each activity has an option of a direct link. Cons There are a few spots where I can't customize as much as I need. Particularly around summer camps. Reason for choosing Sawyer Met all my needs. Review Source KW Katie W. Operations & Studio Manager Performing Arts Used the software for: Less than 6 months ### "An essential tool for running our programming." September 28, 2022 5.0 Pros There are features that serve everyone in our business from the administration and management, the front desk, teachers, and parents! It keeps all our registration info for kids and grownups in one place, so we can easily transfer customers to different dates or types of classes. It's essential to running our business! Cons There could be more customization— example: for our programs it would be useful to have the ability to split all registered students for a class or event into smaller groups within the software— but new features are added frequently and the team does ask for feedback and respond to our real world experience with the product! Occasionally we do hear from parents who are having a hard time navigating the registration interface. Review Source AK Alison K. Executive Director Education Management Used the software for: 1-2 years ### "All in one place" July 30, 2020 4.0 A major improvement- it was very hard to connect clients with their financial information before, because we were using 2 systems, and parent last name is often different from child's name. Pros I most like that streamlined my class bookings, financials, (some) reports, and managing clients. Cons Sometimes I find running reports confusing or frustrating. When I want a download of all clients with birthdays and other information that helps me categorize them (birthdays are because our classes are categorized by age, and I also like to categorize them by membership or activities taken), and it's not so easy to figure out who are current members of a particular age who have taken the same activities. The activities are all listed in one category, so they are difficult to separate. Reason for choosing Sawyer See above. Review Source DP Doc P. Program Manager Museums and Institutions Used the software for: Less than 6 months ### "Great Solution to Online Registration using Credit Card" August 1, 2019 5.0 Super experience, company has strong leadership and support communicates quickly and clearly. Willing to help me when priority requests made on using special features of the Tool. I'd high recommend Sawyer Tools to any organization taking online registration for classes, events, camps, etc. Pros Cloud based, handles all sorts of online registration for educational programs; super support to set up and onboard; affordable; terrific support team; growing company --> adding new features to help me with online registration, class management Cons no training videos. Training videos on on-boarding, intro features, advanced features and troubleshooting would be helpful Reason for choosing Sawyer was added to my registration/payment portals to allow registration and payment using credit cards. We are considering shifting ALL registration through Sawyer, removing mail in reg and payment, removing online registration and mail in payment, and using paypal option for registration and payment. After just one season, we're pretty confident Sawyer Tolls can handle all registration and fee collection using the credit card option only. Sawyer has a strong and growing presence in the online class management/payment niche; If I can help them grow more I will as they have the best solution and are most affordable for my summer camp and educational programs. /s/ Doc Palmere, Founder - Space Voyage Review Source VR Verified Reviewer I/T Manager Performing Arts Used the software for: Less than 6 months ### "Better but not perfect " August 13, 2018 3.0 Over all this is a much better way of registering then we did in the past but it has a lot of small issues that make a lot of work for us on the back end. Pros They way they do registration through creating family accounts is very nice! I also like the way the upcoming calendar works! The ability to email classes and groups direct from the app is very nice! Cons The biggest problem we have is the payment plans. They way it is set up cause us way more work then it helps. We wanted it to just be a monthly payment based on the day that the customer bought the item. Instead its assigned day that has nothing to do with the date of the purchase. I would like more control over how get access to what. Who get what notifications. Right now people have to have way more access then they should and everyone get every notification. They way they have for making forms is so confusing! They tried to make it simple but the way they did it is based on a persons thought process. That can back fire if people done think like that. Just give me a list i can check what info I want! Review Source HS Heather S. Artist, Educator, Entreprenuer Education Management Used the software for: 1-2 years ### "Sawyer should be the "GO TO" software for running summer camps and classes" April 25, 2021 5.0 Being brand new to teaching summer camps and kids' classes I am grateful to have found . They help me to present my brand professionally and they are affordable. Pros It's very easy to use and minimal learning curve. I launched a summer camp for kids and was figuring it out as I went. made that easier for me because they had everything in place already including things I hadn't even thought of. Sawyer had all the features I needed and they continue to add more, especially when the pandemic hit and businesses needed to pivot to online classes. Their onboarding couldn't have been easier. Their front-end AND back-end interfaces are modern and "Apple-like" making it easy for me as well as users. The other softwares I tested were outdated and extremely clunky. Their customer service is very helpful. Cons I've used the software for going on 2 summers now and I cannot think of anything I don't like. Oh, I wish I was able to embed my Registration page on my website myself but Saywer does it quickly so really not a big deal to me. Alternatives considered [UltraCamp](https://www.capterra.com/p/79171/UltraCamp/) Reason for choosing Sawyer Ease of use, "Apple-like" interface, pricing, customer service Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.