# Page 5 | Sawyer Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Sawyer the right Class Registration solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163567/Sawyer/reviews

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Sawyer

4.5 (318)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of Sawyer

## Showing most helpful reviews

Showing 101-125 of 318 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Sarah C.  
Founder/Director  
Performing Arts  
Used the software for: 1-2 years

### "LOVE Sawyer, huge improvement over MindBody"

August 12, 2019

5.0

Pros

Sawyer's customer service is stellar, they always respond quickly and usually are able to address the issue within a day or so. The interface is user-friendly, both on the admin backside as well as for the parents looking for classes. I appreciate that it looks good embedded in my website, and that each activity has an option of a direct link.

Cons

There are a few spots where I can't customize as much as I need. Particularly around summer camps.

Reason for choosing Sawyer

Met all my needs.

Review Source

KW

Katie W.  
Operations & Studio Manager  
Performing Arts  
Used the software for: Less than 6 months

### "An essential tool for running our programming."

September 28, 2022

5.0

Pros

There are features that serve everyone in our business from the administration and management, the front desk, teachers, and parents! It keeps all our registration info for kids and grownups in one place, so we can easily transfer customers to different dates or types of classes. It's essential to running our business!

Cons

There could be more customization— example: for our programs it would be useful to have the ability to split all registered students for a class or event into smaller groups within the software— but new features are added frequently and the team does ask for feedback and respond to our real world experience with the product! Occasionally we do hear from parents who are having a hard time navigating the registration interface.

Review Source

AK

Alison K.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "All in one place"

July 30, 2020

4.0

A major improvement- it was very hard to connect clients with their financial information before, because we were using 2 systems, and parent last name is often different from child's name.

Pros

I most like that Sawyer streamlined my class bookings, financials, (some) reports, and managing clients.

Cons

Sometimes I find running reports confusing or frustrating. When I want a download of all clients with birthdays and other information that helps me categorize them (birthdays are because our classes are categorized by age, and I also like to categorize them by membership or activities taken), and it's not so easy to figure out who are current members of a particular age who have taken the same activities. The activities are all listed in one category, so they are difficult to separate.

Reason for choosing Sawyer

See above.

Review Source

DP

Doc P.  
Program Manager  
Museums and Institutions  
Used the software for: Less than 6 months

### "Great Solution to Online Registration using Credit Card"

August 1, 2019

5.0

Super experience, company has strong leadership and support communicates quickly and clearly. Willing to help me when priority requests made on using special features of the Sawyer Tool. I'd high recommend Sawyer Tools to any organization taking online registration for classes, events, camps, etc.

Pros

Cloud based, handles all sorts of online registration for educational programs; super support to set up and onboard; affordable; terrific support team; growing company --> adding new features to help me with online registration, class management

Cons

no training videos. Training videos on on-boarding, intro features, advanced features and troubleshooting would be helpful

Reason for choosing Sawyer

Sawyer was added to my registration/payment portals to allow registration and payment using credit cards. We are considering shifting ALL registration through Sawyer, removing mail in reg and payment, removing online registration and mail in payment, and using paypal option for registration and payment. After just one season, we're pretty confident Sawyer Tolls can handle all registration and fee collection using the credit card option only. Sawyer has a strong and growing presence in the online class management/payment niche; If I can help them grow more I will as they have the best solution and are most affordable for my summer camp and educational programs. /s/ Doc Palmere, Founder - Space Voyage

Review Source

VR

Verified Reviewer  
I/T Manager  
Performing Arts  
Used the software for: Less than 6 months

### "Better but not perfect "

August 13, 2018

3.0

Over all this is a much better way of registering then we did in the past but it has a lot of small issues that make a lot of work for us on the back end.

Pros

They way they do registration through creating family accounts is very nice! I also like the way the upcoming calendar works! The ability to email classes and groups direct from the app is very nice!

Cons

The biggest problem we have is the payment plans. They way it is set up cause us way more work then it helps. We wanted it to just be a monthly payment based on the day that the customer bought the item. Instead its assigned day that has nothing to do with the date of the purchase. I would like more control over how get access to what. Who get what notifications. Right now people have to have way more access then they should and everyone get every notification. They way they have for making forms is so confusing! They tried to make it simple but the way they did it is based on a persons thought process. That can back fire if people done think like that. Just give me a list i can check what info I want!

Review Source

HS

Heather S.  
Artist, Educator, Entreprenuer  
Education Management  
Used the software for: 1-2 years

### "Sawyer should be the "GO TO" software for running summer camps and classes"

April 25, 2021

5.0

Being brand new to teaching summer camps and kids' classes I am grateful to have found Sawyer. They help me to present my brand professionally and they are affordable.

Pros

It's very easy to use and minimal learning curve. I launched a summer camp for kids and was figuring it out as I went. Sawyer made that easier for me because they had everything in place already including things I hadn't even thought of. Sawyer had all the features I needed and they continue to add more, especially when the pandemic hit and businesses needed to pivot to online classes. Their onboarding couldn't have been easier. Their front-end AND back-end interfaces are modern and "Apple-like" making it easy for me as well as users. The other softwares I tested were outdated and extremely clunky. Their customer service is very helpful.

Cons

I've used the software for going on 2 summers now and I cannot think of anything I don't like. Oh, I wish I was able to embed my Registration page on my website myself but Saywer does it quickly so really not a big deal to me.

Alternatives considered

[UltraCamp](https://www.capterra.com/p/79171/UltraCamp/)

Reason for choosing Sawyer

Ease of use, "Apple-like" interface, pricing, customer service

Review Source

Alison B.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Great software for registrations!"

August 10, 2018

5.0

I have been super impressed with the way Sawyer is adding options and new features all the time. The customer service I have received from Isabelle and the rest of the team is top-notch!

Pros

I love that I have all of my services in one place. It makes registration simple and easy for both my customers and myself! I also love that I can create a service once and then simply copy and paste it into my schedule. It makes customization very easy.

Cons

Sometimes the navigation of Sawyer Tools can be cumbersome. It would be nice to have a menu drop-down that allows access to other pages without having to go back to the main menu each time. Also, being able to add a quantity option for adult events and classes would be quite helpful.

Review Source

JR

Joanie R.  
Owner/Director  
Performing Arts  
Used the software for: 2+ years

### "Sawyer is smart and user friendly. "

September 15, 2022

5.0

I am delighted with Sawyer! It is so easy to use. I am able to spend my time focusing on my work and have the peace of mind that administration is handled swiftly, thoroughly and professionally.

Pros

Sawyer is so user friendly. Even for those that are less tech savvy than others. The customer service and tech support are top notch and prompt to answer any questions.

Cons

I have not been able to attend any of the online workshops because I have always been working when they occur.

Reason for choosing Sawyer

It seemed to be the most user friendly… and it is!

Review Source

KG

Karen G.  
Owner/Director  
Performing Arts  
Used the software for: 2+ years

### "Sawyer Product Review 2020"

August 7, 2020

5.0

Its been great overall. Very happy

Pros

Marketplace, Easy to use/train employees, design, customer service/tech support, form fields, messaging system, coupons, pivot to online learning was incredible and easy!

Cons

Stripe takes too long for deposits, inablilty to copy semesters so it takes a long time to set up new ones, would love to be able to attach files in roster emails

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Sawyer

I liked the software, design and customer service is what really sold me.

Review Source

MK

Michele K.  
Owner  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Love Sawyer"

April 22, 2021

5.0

Amazing! Sawyer is the best POS I've used for working with children. I'm looking forward to the expansion of the Zapier add-on to automate communications to clients. Customer service is also very responsive and always helpful.

Pros

The software is super easy to use and provides an easy setup for camps, classes, and events!

Cons

Some features like birthday parties and appointments need a little more versatility and ease. I find it easier for customers to only have one step in registering versus multi steps. It would be great to have functionality on the admin side to complete certain orders.

Review Source

OD

Olivia D.  
Operations Director  
Education Management  
Used the software for: 1-2 years

### "Amazingly Helpful! "

September 20, 2022

5.0

A huge benefit is having all registration in one place. Parent feedback has been awesome because it’s clear for them to use.

Pros

I like that it is highly customizable and easy to use. Customer service has been timely and kind.

Cons

Insight downloading is complicated to figure out. There’s a lot of features so there is a learning curve, not necessarily bad though!

Review Source

MG

Michelle G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Sawyer Tools for family "

April 27, 2021

5.0

The customer service is great- my clients would really appreciate an app to register though.

Pros

Customer service, combination of this platform used with others like mail chimp and banking .

Cons

Some of my classes are for adults only and that can be cumbersome to register when they are already set up for their children.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Reason for choosing Sawyer

Because I work with families and I like that a fee is only taken if I sell something and the payout frequency is great as well.

Review Source

TS

Tyler S.  
Cofounder  
E-Learning  
Used the software for: 1-2 years

### "A great tool for online camps and classes"

February 8, 2022

5.0

Pros

Really helpful software that made organization and signups far easier

Cons

There is a bit of a steep learning curve understand how all the pieces of the system fit together

Review Source

RA

Rachel A.  
Owner, Educator  
Arts and Crafts  
Used the software for: 6-12 months

### "New children's art class studio experience"

April 27, 2021

5.0

It has aided me in organizing the type of classes I offer.

Pros

Once a customer is registered it is very user-friendly and easy for them to register for classes or for me to book them on their behalf. I can access customer information quickly and easily. I like that the financials are relatively simple to navigate and monitor. It has a professional appearance and I appreciate that some customizations are available by request.

Cons

There is a pretty steep learning curve. I would like a simpler, more direct way to book a one-on-one customer service appointment but the help desk is quick to reply to questions and concerns via email.

Alternatives considered

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

Review Source

ML

Megan L.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Time Saver!"

July 25, 2019

5.0

Pros

I love how easy it makes for our patrons to sign up for our classes. We used to do everything by hand, take payments over the phone.... but now this system gives the ownership of the registration process over to the patrons. It's saved us so much time. Now we can get back to the work we need to get done without wasting time over paperwork.

Cons

I feel like the process of adding semesters and activities could be streamlined a little better. And I wish we could just choose every date of our classes instead of it being an automated feature. Our schedules change quite a bit so sometimes we may have a weekly class on Mondays, but some weeks it changes to Tuesday or the start time may change. It doesn't let you fix any of that which is frustrating.

Review Source

CV

Carley V.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "The Nest"

January 27, 2022

4.0

Pros

I like that it’s catered to children activities

Cons

Having to make a listing then schedule it is a little tiresome. In the “upcoming” tab it would be nice to have an option to block off certain dates as a business so that you can keep important events that only business owners need to know about. So that it allows you to keep track of things going on outside of things booked through sawyer. Would love if the software could sinc to google calendar!!

Review Source

MR

Meg R.  
Owner/Teacher  
Arts and Crafts  
Used the software for: 1-2 years

### "❤️ Sawyer Tools"

August 8, 2019

5.0

Customer service is outstanding. I like that the confirmation emails they are automatically sent to clients when they sign up. Software looks fresh and modern.

Pros

I’ve been running a sewing school for 14 years. Incorporating Sawyer Tools has changed my life for the better. I was bogged down with juggling sign ups, keeping class lists current, collecting tuition, tracking financials, sending updates and notices to parents, and so much more. Sawyer Tools takes care of all these tasks in one easy to use platform.

Cons

I would like to be able to have clients sign up and pay for birthday parties without a lot of back ad forth via emails. I would also like to be able to edit more if the client info from my end. For instance adding student allergies , etc.

Reason for choosing Sawyer

cost/function

Review Source

CK

Christie K.  
Owner/Director  
Education Management  
Used the software for: 6-12 months

### "Great software."

April 23, 2021

5.0

Sawyer has been an upgrade for registering students for our classes, camps and clubs for my business saving me a lot of time. The software makes it easy for returning clients to create accounts and store information and new clients to browse our offerings. It has also added a lot of convenience for teachers to have access to rosters automatically. Sawyer has been a great step toward automation for administration to allow our classes and teachers to stay fully engaged and focused on teaching students.

Pros

After a little training, Sawyer is relatively easy to use. The software makes it easy to create offerings and allow parents or students to register themselves and have all of the information in one place. It has defiantly helped my business become more efficient and freed up administrative time for other important projects to grow our business and reach more students. Sawyer also has the potential to open doors for students from other parts of the country with its centralized marketplace.

Cons

The software integrates well into my website but still has a lot of its own branding on information and registration pages. It would be great if this were a little more subtle as to not confuse new clients about who actually provides the classes. The software can be unintuitive at times but once you’ve used it a bit, things flow easier.

Review Source

RM

Rachel M.  
Founder  
Food Production  
Used the software for: 1-2 years

### "Why I like Sawyer for my Business"

September 26, 2018

4.0

Positive, Forward Thinking, Clean, Professional, Understands Enrichment Classes, Oppertunities to Grow you business using their product.

Pros

Sawyer "gets" my business. It is nice to have a platform that has already thought of what I need for my enrichment class platforms. I have worked with other online registration platforms, the interface is not as clean and beautiful as Sawyer and it required more time spent on my end customizing. Also, Sawyer sends payments DAILY rather than twice a month - which is huge for a small business.

Cons

Like anything new, it takes time to get used to the functions and how to set everything up. But if you do it well the first time, you will only need to go back to make minor edits for each class. The customer service is TOP NOTCH! This was a HUGE reason I did not get frustrated in those early days of set-up. It took time, but I had assistance at my fingertips whenever I called. Shout our to our support staff

Review Source

AG

Alejandro G.  
CEO  
Sports  
Used the software for: Less than 6 months

### "Overall good but expensive "

September 15, 2022

5.0

Very good. Service helped me out a lot but very expensive.

Pros

Everything from online registration to seeing participants on the calendar is top notch.

Cons

Very expensive. Annual fee + each transaction fees, + monthly fees? Very big chance we will discontinue after the first year. If Sawyer can eliminate one of these transactions we would most likely remain with them.

Reason for choosing Sawyer

Initial presentation was well delivered.

Review Source

KB

Katie B.  
Director  
Education Management  
Used the software for: 6-12 months

### "Beautiful with potential"

July 16, 2020

4.0

I really love it, the team has been wonderful and I have recommended the program because it is great and can become better.

Pros

It's beautiful, intuitive for parent to use, modular so it can be used effectively semester after semester.

Cons

I love Sawyer but a few things I'd love to see (and I'd pay more for) are: Payment plans applied to cart, not individual activities. Data management and sorting ability in Sawyer instead of having to export data then sorting it. Easier way to communicate (email) contacts in bulk through Sawyer. The field "grades" should be included in addition to age since more schools are using the program. Pages load super slow because it's so beautiful, maybe have a mode where it isn't so pretty for admin so we can work (create activities, schedule, and finances) faster.

Review Source

AG

Audrey G.  
General Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Should have made the switch sooner"

April 27, 2021

5.0

Pros

Sawyer is simple for our customers and staff to use. Parents can now register themselves and all their kids and see their family’s schedule all in one place. Also if someone is signing up late Sawyer prorates their registration fees. We use to do all of this manually. Finally our admin can work on making our programs better, instead of redundant menial tasks.

Cons

For staff page loading can be slow. The page navigation could be simpler, and breadcrumbs could be more useful. They’re continually revising the staff interface though.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

MINDBODY is very powerful, but more than we needed. Plus it’s not user intuitive for parents to register their kid(s) for programs.

Review Source

CG

Christie G.  
Art Instructor  
Arts and Crafts  
Used the software for: 1-2 years

### "An Instructor must have"

February 1, 2022

5.0

I love it! I check in often to see what my enrollment numbers are. Allows me to decide if I need to promote my classes more or leave as is. Having access to students is great through the messaging capabilities as well.

Pros

Really keeps the instructors in the know of enrollment and give access to emailing students as well. Keeps business personal out of every mundane task and allows responsibility to be more on instructors.

Cons

The email addresses aren’t always up to date or the best contact.

Review Source

AD

Anissa D.  
executive  
Education Management  
Used the software for: 6-12 months

### "We love Sawyer Tools"

February 8, 2022

5.0

It's been great having and using Sawyer. It has given us the tools we have been searching for.

Pros

Using Sawyer Tools has made our day to day operations much easier.

Cons

On monthly payments, we cannot see the semester total. Also, there seems a lot of clicks to find the client/customer

Reason for choosing Sawyer

n/a

Review Source

BH

Beth H.  
owner  
Sports  
Used the software for: 1-2 years

### "Sawyer as a class registration system "

February 20, 2023

5.0

Pros

Customer support is superb. Liked that it linked with constant contact.Like the easy of use of the customer.Liked the fact that it automates everything.

Cons

Intergration at first was hard but once it's in it's very easy.Would like a mass class text feature.Would like sibling discounts to be applied even if registering for different classes.

Reason for choosing Sawyer

Better customer service and features.

Review Source

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