# Page 6 | Sawyer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Sawyer the right Class Registration solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163567/Sawyer/reviews --- Sawyer 4.5 (318) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Sawyer ## Showing most helpful reviews Showing 126-150 of 318 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TC Tasha C. Manager Entertainment Used the software for: 1-2 years ### "Sawyer makes it easy!" February 10, 2021 5.0 Amazing! is responsive, affordable, and easy! Pros The software is easy to use. The technical support team helps with initial set up and deployment, training, and on-going support which was a very valuable service. Our favorite feature is our ability to make changes quickly and efficiently through a customer-centric design. This was very impactful in our ability to adapt quickly to our customers' needs during the world-wide pandemic. There are reporting features that we find helpful for strategic planning. Cons I would like there to be a way for the customer (or at least the company) to choose the calendar layout. I would prefer an option that had a calendar style instead of a text layout. Review Source ADJ Armena D. J. Owner Professional Training & Coaching Used the software for: 1-2 years ### "Owner and Kids Culinary Coach" April 27, 2021 5.0 I like that they listen and and teach. I’ve found the social hours to be a valuable and motivating tool. Pros I love who is constantly improving their product to change with the customers needs in our ever changing landscape. Cons Since I have cuisines in various time zones, I’d like the time of class noted for them to match their time zone. Right now I have to be very explicit in my communications about time zones. Reason for choosing Sawyer was what I had my eye on. I also like that they had alternative plans to their monthly fees. I also like the opportunity of customers finding my classes in marketplace. Review Source GK Gabrielle K. Owner/Licensed Simply Music Teacher Music Used the software for: 6-12 months ### "Sawyer for Piano Studio" August 13, 2018 4.0 I am booking 50% more than I have previously! Customer service is very responsive, friendly and ready to help. I just wish there were some more intuitive features in place on the back end. Pros I like that I can set up my classes, have students be in charge of their credit card, and limit how much my teachers can see. I love that i can put a link in my website so that people can sign up for free classes on their own. Cons When I make modifications to a class for the future, it changes all past classes. There's no great way to set up a subscription but allow people to pay via check or cash, only via payment plan. The payments should be easier to use for everyone. Receipts should reflect how they paid me that month rather than the total value of the payment plan. When downloading custom forms, I would love to have each custom field have its own column rather than bunched together. Review Source WM Wesley M. Teacher Education Management Used the software for: Less than 6 months ### "Teacher" January 27, 2022 5.0 wonderful Pros it's easy to use and it makes taking roll a snap Cons nothing it's great I don't have any issues with it Review Source dP david P. language teacher Education Management Used the software for: 1-2 years ### "Handle multple tasks effetively" February 4, 2022 5.0 It´s very user friendly and I like it a lot Pros It does not include a lot of visual polution that I need to get rid off. Cons Icons are not always the same as other platforms so is not 100% intuitive Reason for choosing Sawyer my employer introduced to me Review Source BM Brian M. Operations E-Learning Used the software for: 1-2 years ### "Love the Customer Support" February 18, 2021 5.0 Very positive Pros Customer Service, the team is very helpful and answer questions quickly. Cons There are some functions that are very repetitive, some copy and paste functions would really help. It would save time when listing classes and reduce errors. There does seem to be a tendency for the tech team to build new features when improving some of the base features would be more impactful. Reason for choosing Sawyer Customer Service and there was one feature that the other product did not have and refused to implement that we really needed. Review Source SC Shauna C. Data Manager Education Management Used the software for: 2+ years ### "Good product" October 3, 2022 5.0 Pros This product is efficient and user-friendly. Cons There are no cons to report at this time. Review Source NC Nicola C. Founder of Baby Ballet Long Island Health, Wellness and Fitness Used the software for: 6-12 months ### "Made my life so much easier" August 13, 2019 5.0 It has been a real life changer and saved me so much time. Thank you!! Pros I like that it automatically uploads directly onto my website. That I am able to contact everyone enrolled in a class at one time. That I can Use the app as my attendance. I can offer coupon codes or different registration set ups for different classes or locations. The list is endless. I love it! Cons Some customers have found the registration set up a little Confusing to find the right class. Messages sent to a group come from and often end up in junk mail. Switched from [Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/) was more geared up for my business rather than square was made more for retail products Review Source DT Dara T. Owner Arts and Crafts Used the software for: Less than 6 months ### "Highly recommend Sawyer" July 30, 2019 5.0 I’ve really liked using and how easy it is not just for me to use but my customers as well. Pros I really like how has great customer and created a product that reflects how they listen to their clients’ needs. Cons So far I haven’t had any issues. I like that they recently added monthly pricing, which made it easier for me to offer the pricing structure I wanted. Alternatives considered [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/) Reason for choosing Sawyer For the same reason I chose them over CourseStorm, and because they offer the type of registration pricing types I want for my courses. Switched from [CourseStorm](https://www.capterra.com/p/159668/CourseStorm/) was easier to setup and use, especially since they work directly with new clients over the phone and are very hands-on in helping setup and train in using it. Also the visual design of their site is easier to navigate saving me time. Review Source HC Heather C. Owner/instructor Fine Art Used the software for: 1-2 years ### "Customized for our unique small business " August 3, 2019 4.0 gave us the ability to go fully online with registration, attendance and is a great tool as a small business owner to help guide payroll and organize my clients. Pros Ease of use on the backend. Easily customize classes, coupons, view live registration in multiple locations on my phone, tablet, or laptop. Cons Some less than tech-savvy parents find it hard to navigate to register. Tracking financials could be clearer. Switched from [Camp & Class Manager](https://www.capterra.com/p/115452/ACTIVE-Camps/) More functionality, and the look was more of a fit for our style. Review Source Jennifer M. Spanish/English-conference, medical, legal Primary/Secondary Education Used the software for: Less than 6 months ### "GREAT for kids programs but..." August 13, 2018 4.0 Pros It has certainly given me excellent ROI in giving me back tons of time when enrolling customers. After having put all of my scheduling, pricing, and FAQ answers on my website, it is not uncommon to have my first interaction with students be the first day of class. I could never have done this volume of business without hiring another employee without . Cons They do offer some options to accommodate adult classes, however, it is not nearly as holistically thought out as the services for kids classes which makes it a lot less user friendly both for me the business owner and for my customers. That being said, EVERY problem I have run into has been addressed quickly by their team. They are dedicated to providing excellent and timely customer service. Review Source RP Ross P. Director Primary/Secondary Education Used the software for: 1-2 years ### "Very helpful " February 28, 2022 4.0 Pros Very easy for parents to use to register for classes. Cons I would like to be able to see previous emails I have sent out through . Review Source HK Heidi K. Artistic Director Arts and Crafts Used the software for: 1-2 years ### "Fantastic program for registration and analytics. Not efficient for onsite use. " September 27, 2022 3.0 Overall it was a good program. Pros I loved that we were able to track each student. I love that the registration answers were easy to find. I love the reports we were able to run it made tracking things like photo permissions and allergies easy to identify. It was fabulous to use as a client. It is very user friendly. Payments were processed with no issue. Cons I was looking forward to Sawyers ability to track attendance. This took too many steps. We have to find the student, select, select check in and then confirm twice. With up to 40 kids checking in at the same time this was impossible and we still had to track attendance manually (paper) and then input into the program. Review Source mF marissa F. Owner Education Management Used the software for: 1-2 years ### "Best in the biz" July 30, 2020 5.0 This is a company that truly cares about innovating and earning their customers business. I can’t imagine using a different software. Having really helped me grow more as a business! Pros is hands-down the most functional software for activity management. It has a gorgeous interface for backend use and for our clients. The Sawyer widget really elevates the look and functionality of our website. Cons I do wish the display widget that clients use to register was more customizable. Membership features aren’t as developed as I need them to be which requires a few special work arounds on my part. Tech support is email only; wish there was a phone number to call. Review Source DS DeMarcus S. Director of Education & Outreach Performing Arts Used the software for: 6-12 months ### "Great, but not Excellent" August 10, 2018 4.0 I thought the onboarding with was smooth and the team was enthusiastic to support our transition into the software. While the service is pretty great, and our support person has been receptive to our needs, it does not seem that Sawyer is able to make adaptive changes based on the customer's needs. I say this with the assumption that organizations similar to ours (in terms of services offered and size of customer base) have similar- if not the same- needs as ours. Pros What I like most about the software is that it suits the needs of a robust program like ours in that it provides seamless attendance tracking , easy student and parent information maintenance, as well as accessible finance reporting. Cons I would say opportunities for to improve its program is to make it feasible for prerequisites classes to be offered individually. Also, when reporting, the dates of transactions aren't visible which is helpful for our record keeping. Lastly, there isn't a comprehensive database feature in which one can view the entire enrollment list at a glance. Review Source OO Osee O. Site Manager Arts and Crafts Used the software for: 6-12 months ### "Review" September 19, 2022 4.0 Pros It's a very straightforward system and easy to figure out. Cons Attendance and make-up class tracking are difficult to follow, and there are some payment glitches where it refuses to save certain customers' cards. It would also be very helpful if you did not have to constantly refilter the calendar. Review Source CK Chelsea K. Co-Founder Performing Arts Used the software for: 6-12 months ### "Sawyer is the reason we were able to stay connected to families during COVID" August 7, 2020 5.0 Pros is parent-friendly and makes registering for any activity super easy, which means more registrants! If we didn't have Sawyer, we would've never been able to transition to virtual classes during COVID so flawlessly. Also, Sawyers customer service is INCREDIBLE! They've patiently helped us with any challenges we've faced and are always so positive and responsive. Cons Running reports that allow you to look at the exact revenue of a class, camp, or activity can be challenging if people register for more than one class, camp, or activity at the same time because they are all grouped together. Review Source SM Sofia M. business owner Arts and Crafts Used the software for: 6-12 months ### "I love Sawyer platform" April 27, 2021 5.0 I love their prompt replies to help requests. They are easy to work with and overall the platform is easy to use. Pros has put all my customer sign ups, scheduling, transactions, and communication into one place. The best is that they do auto deposit, I don't have to do an extra step. I like that my email list is auto-updated regularly. Once I got used to how to list and schedule my classes it is very simple. Cons I don't like that I can't make templates. I don't like copying the listing and just reuse it. That works sometimes, but a template would make it faster. Especially if it kept the tags. I want an easy way to customize my landing page. I also don't like how there isn't storage for the images either. The help feature is a little clunky. Live help would be awesome. Review Source CJF Corey J F. Owner Entertainment Used the software for: 1-2 years ### "Very helpful... just one little thing" January 27, 2022 4.0 Pros Organizing my classes, listings, and calendar are super helpful. Cons I wish the attendance rosters showed the parent's email and their option to opt-in or out of my email newsletter. In order to get this information, I need to click on the client to see the email, and click on the parent to see their newsletter preferences. Since I add these items manually, it is 2 extra steps that could easily be eliminated by simply putting that information right on the original roster to see. Review Source AT Alexander T. Co-Owner Music Used the software for: 6-12 months ### "Making registration about as easy and seamless as possible!" August 11, 2018 5.0 Pros has been an instrumental part of our new kids' class. Customer service, ease of use, communication, and transparency are part of our core values as a business, and Sawyer has been important to us because it creates a web experience that extends those values to our customers. Cons Pretty much the only drawbacks to working with have had to do with their newness and innovation. There have been a few occasions where we've communicated problems to their customer service team. They've responded by saying that they've identified the problem, and are working to roll out a new feature that fixes it. And sure enough, within the next few weeks we'll see an email announcement for the new feature. That means that Sawyer doesn't necessarily do everything we want it to do "out-of-the-box", but I feel confident that if something is missing, it just means they're still working on rolling it out. Review Source DL Dari L. Owner/Operator Arts and Crafts Used the software for: 6-12 months ### "Great Product" February 8, 2022 5.0 I am having a very good experience Pros I love that it takes a lot of stress and work off of my plate! Cons I wish there was more direct customer service (ability to call or chat) Review Source EP Emilie P. Teacher Arts and Crafts Used the software for: 6-12 months ### "Mixed " January 27, 2022 5.0 I had to switch to courseStorm. I prefer how they charge by the sign up. I didn't get any sigh UPS from marketing anyway. my Sawyer signups were all people I referred. It's easier to navigate. Support is fast. Pros My partner school and I used it together. Cons Often entering my programs was intensely frustrating. A family member helping me discovered it doesn't work with the browser I was using- Safari. Wow that was near the end of my relationship. I also found it extremely hard to keep the navigation in mind. The words were inconsistent: semester, class, session, program. I could not find glossary. Reason for choosing Sawyer A partner I was working for had it. Review Source VR Verified Reviewer Owner/Artist Arts and Crafts Used the software for: 6-12 months ### "Sawyer User Experience Developing" August 21, 2018 3.0 The customer service has always been helpful, and as a growing company always willing to share my feedback to explore implementing changes to their system. Several of them have been implemented, but I'm awaiting some others that would really make the service a valuable tool for my business. Pros The ability to separate all of my students from the rest of my revenue stream. I teach art lessons as well as create and sell my own work. So this service has isolated my teaching business from my artwork. Cons Setting up products to fit within my business model has been a bit tricky and the user interface is a bit tricky to navigate. My students often miss or can't locate the specific product they are looking for. Review Source KK Katie K. Youth Programs Director Music Used the software for: Less than 6 months ### "Fantastic, easy to use platform with a responsive tech team" August 9, 2019 5.0 This software is incredibly user friendly and has features that make scheduling, registration, and management of programs simple and effective. Any issues I had with the platform would be responded to within a day and generally fixed within 2. The team behind is friendly and helpful, and the software was exactly what I needed to more smoothly run a youth summer camp. Pros User friendly platform, responsive and helpful tech team, great features for youth program management. I especially like how easy the financial aspects of the platform are - customers can register for a class, do add-ons, and I can do quick charges to a saved card as needed. Financial records and reports are easy to access and read. Cons I had a few issues with getting some customers registered due to some software bugs/glitches, but the tech team was communicative and resolved the problem within a week. Reason for choosing Sawyer had everything (and more!) that I was looking for. Review Source GA Genie A. Owner & Director Arts and Crafts Used the software for: 1-2 years ### "Love the comprehensive scheduling capabilities and the way it works with my website. " April 28, 2021 5.0 From the start I have loved using because it's complex yet easy to figure out. And, the company has adapted so much to Covid and feedback. Pros That I can see clearly my schedule for the day, week or month, and plan. That I have all my clients info safely in the system and do not need a separate system in my space. Cons Some of the features are hard for clients to find like switching from classes to camps. Also I wish I got notifications for products like when a party request comes in like I get a notification when someone gets off the waitlist. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.