---
title: "Rise Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Rise Software - reviews, pricing plans, popular comparisons to other Payroll products and more."
source_url: "https://www.capterra.com/p/163570/Rise/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 Rise Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Rise

## What is Rise?

Rise People is Canada’s first all-in-one people management platform offering a modern suite of easy-to-use HR, benefits, and payroll solutions that's used by thousands of employers across Canada. Rise is changing how work happens—and how people work—through people management solutions that seamlessly integrate and can scale up with a company as they grow. Book your free demo today.

## What is Rise used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Top alternative

Featured

Overall rating

Based on 158 user reviews

Reviews sentiment

Positive

82%

Neutral

12%

Negative

6%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Rise?[Manage this product listing](https://www.g2.com/products/rise/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Rise

4.2 (158)

VS.

[4.9 (4,314)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (158)

Ease Of Use

4.8 (4,314)

Value For Money

4.3 (150)

Value For Money

4.7 (3,962)

Customer Service

4.4 (153)

Customer Service

4.7 (4,064)

## Rise alternatives

Highest Rated

[4.9 (4,885)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,974)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (4,229)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/163570/Rise/alternatives/)

## FAQs about Rise

Overview

### What problems does Rise solve?

Rise solves time-consuming payroll administration, scattered HR records, manual time-off tracking, and compliance-heavy tasks like remittances, T4s, ROEs, and deductions. Small and mid-sized businesses, first-time employers, HR managers, payroll administrators, and finance teams use it to reduce errors, speed pay runs, centralize employee data, and simplify onboarding.

Answer based on 142 reviews

Overview

### Which roles and teams benefit most from Rise?

Rise is most used by business owners, finance leaders, accountants, and HR teams that need to streamline payroll, benefits, and employee administration. Controllers, CFOs, and bookkeepers rely on it for accurate reporting and compliance, while managers and operations leaders use it to simplify onboarding, approvals, and day-to-day workforce coordination.

Answer based on 155 reviews

Overview

### What company size and industries is Rise built for?

Rise is designed for Canadian companies with 20 to 250 employees, and 92% of reviewers come from small businesses. Its strongest industry presence is in non-profit organization management at 9%, followed by retail and computer software at 8% each, with limited midsize and enterprise adoption.

Answer based on 155 reviews

Features and Usability

### What are the key features of Rise?

Rise includes core payroll management features such as direct deposit, tax calculation, payroll reporting, and employee pay records, plus HR tools for onboarding, employee profiles, and document management. Differentiating features include time off management, time tracking, customizable reports, and role-based access through access controls and permissions.

Answer based on 97 reviews

Integrations

### Which third-party tools and platforms does Rise integrate with?

Rise integrates with Google Workspace for calendar visibility, including Google Calendar, and also connects to accounting platforms QuickBooks Online and Xero. These integrations cover scheduling and finance workflows, giving teams shared access to time-off information while linking payroll or HR processes with external bookkeeping systems.

Answer based on 12 reviews

Getting Started and Support

### What training and onboarding options does Rise offer?

Rise provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars allow guided instruction, documentation offers written reference material, and videos support self-paced review of features and setup steps.

Answer based on 8 reviews

Getting Started and Support

### What customer support options does Rise offer, and how do users rate the experience?

Rise offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and effective, with quick answers and useful guidance during setup and payroll issues. Some report uneven expertise, delayed resolutions, and frustration when urgent problems or complex cases take several days.

Answer based on 77 reviews

Features and Usability

### Is Rise easy to use?

Rise feels easy to use for many small business teams, with a clear dashboard and straightforward payroll workflows. Managers and employees often find common tasks simple, including profile updates, pay runs, and time-off requests. Some users still find certain settings hard to locate, mobile access weak, and deeper customization less intuitive.

Answer based on 48 reviews

Payroll

### How well does Rise handle payroll?

Rise makes payroll processing simple for many Canadian businesses, especially small and midsize teams. It supports pay runs, remittances, year-end forms, reporting, and employee self-service in one place. Setup and support are often seen as helpful, though some organizations mention reporting limits, occasional delays, and weaker mobile use.

Answer based on 97 reviews

## Features

AI summary

Based on 18,203 Payroll reviews

Capterra data shows that buyers of payroll software rank the following features as their top priorities:

-   **Payroll Management** (**59%** of reviewers rated this feature as critical)
-   **Direct Deposit** (**58%**)
-   **Payroll Reporting** (**51%**)

Rise supports all three features that reviewers identify as most important: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses process pay accurately, pay employees on time through direct deposit, and track payroll data for compliance and decision-making, allowing teams to manage payroll with more confidence and control.

Payroll Management

4.5 (60)

100.00% of 60 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Direct Deposit

5.0 (25)

108.00% of 25 reviewers that rated this feature as important or highly important

Digitally deposit correct payroll amounts into individual employee's bank accounts

Payroll Reporting

4.2 (44)

95.45% of 44 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Tax Compliance

4.9 (28)

110.71% of 28 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Time & Attendance

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

Employee Database

4.7 (48)

83.33% of 48 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Rise 56 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Benefits Dashboard: Use a dashboard to view benefits that are selected by employees or offered by employers
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- Employee Self Service: Gateway through which employees can access the system
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Leave Tracking: Manage and track employee attendance
- Life Insurance Administration: Set up and manage life insurance benefits for your employees
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Real-Time Reporting: Active reporting of data and metrics
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (158)

4.1

Based on 158 reviews

## Pricing

Value for money

4.3 (150)

### Starting price

Free trial not available

Value for money

4.3 (150)

4.3

Based on 150 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Xero](https://www.capterra.com/p/120109/Xero/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (153)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (153)

4.4

Based on 153 reviews

## User reviews

Overall rating

4.2

Based on 158 reviews

Filter by rating

5(78)

4(51)

3(19)

2(6)

1(4)

Mentioned topic

Sorted by most recent

SB

Sudeep B.

Senior Accountant

Real Estate

### "Approval and posting of payroll"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

September 26, 2026

I am extremely satisfied with Rise. It has made my payroll process more efficient, streamlined my day to day tasks, and saved me a significant amount of time. Overall, it has been a valuable and time-saving tool for managing payroll.

Pros

We have been using Rise for more than a year and a half for payroll processing, and our overall experience has been very positive. One feature that has been extremely helpful is the support we receive when payroll approval deadlines are missed due to late timesheet approvals. There have been several occasions when I have missed the 10:00 AM approval deadline, but after submitting a support ticket, the Rise team has been able to approve and post the payroll within a few hours. This has been extremely helpful and has made payroll processing much less stressful. More recently, I have also started using the AI feature for generating customized reports. The ability to customize reports based on our specific requirements has been very useful. For example, I have used the AI reporting feature to generate time summaries that help us review and calculate statutory holiday hours. This has significantly improved the efficiency of our payroll review process. Overall, Rise has been a reliable and user-friendly payroll solution, and the combination of responsive support and new AI-powered reporting capabilities has made our payroll processes much more efficient

Cons

Since my use of Rise is primarily focused on payroll processing, I have had a very positive experience with the platform. I have not encountered any significant issues or negative aspects in the areas I use it for, and the features and support provided have consistently met our payroll needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SA

Saba A.

Payroll Assistant Manager

Financial Services

### "Excellent Platform for Payroll Processing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 25, 2026

From onboarding to ongoing services, it has been a pleasure working with Rise and using their platform for payroll processing. They also have other modules we learned in the training that can be beneficial for those who need them. Rise is highly recommended for businesses of all sizes and has made our payroll a breeze!

Pros

Implementation and onboarding was a great experience. Very quick customer service, communication and cooperation. Friendly, knowledgeable and accommodating team members at all levels. Love the reports customizing tools, especially the AI features for efficiency.

Cons

The system sometimes becomes slow and/or the pages need to be refreshed to continue our work. However, this is not often and not a major problem.

Switched from

[ADP Workforce Now On the Go](https://www.capterra.com/p/231227/ADP-Workforce-Now-On-the-Go/)

High cost, slow customer service, errors in set up, limited reports, no report customization options

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MA

Murray A.

Manager

Construction

### "Implementation was a breeze, ongoing support is excellent."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2026

I have been using Rise for my payroll and CRA related requirements since 2019 and I consider them a true partner for my business success.

Pros

North American based support that answers the phone every time. Their customer support and responsiveness is excellent.

Cons

No negatives, No complaints, only great experience. Everything works very well, easy to use, easy to implement, no cons.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

ADP was very difficult to deal with, numerous mistakes, communication issues, zero confidence with their expertise for the Canadian requirements.

Alternatives considered

[QuickBooks Payroll](https://www.capterra.com/p/174981/QuickBooks/)

Reasons for choosing Rise

Simplicity of implementation and use. Canadian based.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SB

Steve B.

CFO

Insurance

### "Great platform for small business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

Pros

This is a great platform for small businesses. Easy to use and great value. Customer support is very responsive and helpful.

Cons

Previous challenges with onboarding but they've overhauled their process so it's much better. No big issues.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

SM

Stacey M.

Owner

Retail

### "Grateful for the support!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 18, 2026

The customer service, when I have an issue, is quick and effective. Wish the chat option was live, however their email support is typically timely.

Pros

\[sensitive content hidden\] has been so wonderful to work with. Clear in her communication and she has a heart of gold. All of the staff are very efficient and polite.

Cons

The cost for small businesses under 8 people, especially when we are not using HR tools is a bit high for what we use.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

TM

Tanya M.

Firm Manager

Legal Services

### "Rise Review "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2026

We’ve had a great overall experience using Rise Payroll. It’s a solid all-in-one HR and payroll platform that’s especially well-suited for Canadian businesses. For small to mid-sized teams looking for a reliable and user-friendly payroll solution, Rise delivers well. We definitely recommend.

Pros

The system handles CRA remittances, T4s, and compliance smoothly, which takes a lot of stress off our team. The interface is clean and easy to use—running payroll and managing employee information is straightforward, even for non-experts. The employee self-service features are also a big plus, as staff can easily access their pay stubs and update their info without going through HR. Customer support has been responsive and helpful whenever we’ve had questions. Value for money is great.

Cons

The platform could improve in terms of advanced reporting and customization. Reports are a little confusing and I do not particularly like their numbering system for payroll ie: 2026-11 etc. It would be much easier to have them listed by payroll date.

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Customer service was really lacking and the cost just was not justifying the platform.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JJ

JEANNINE J.

HR Manager

Facilities Services

### "Overall great platform - a one stop shop!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2026

Overall - smooth. Payroll has been smooth since day one. The onboarding was great and the customer service/ticket service is a great function. The team is very helpful. This platform is easy to roll out to new team members, and I rarely ever get questions on how to use it, once I have provided the work instructions at the start. A very easy to use platform - for everyone from the Admin => end user.

Pros

One platform that holds everything we need - day to day. A one stop shop! Love how easy it is to navigate, and the customer service is wonderful :)

Cons

In the beginning, the reporting didn't appear to have everything we were looking for all at once. You had to download a few different reports and combine them manually. This has since changed, the new AI feature with reports helps create what you are looking for - and then you can save it as a favorite!

Switched from

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Many reasons. Customer service was one. Looking for an easier more streamlined platform.

Alternatives considered

[Payworks](https://www.capterra.com/p/235453/Payworks/)

Reasons for choosing Rise

Less expensive. More user friendly. More streamlined. Included everything we were looking for. No hidden costs.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JM

Jana M.

Executive Director

Sports

### "Exceptional options and service for small business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2026

Excellent. The customer service ticket system works well and fast and when issues are urgent, the call centere is equally responsive.

Pros

The software tools are easy to use, and the customer service is exceptional at supporting our small business. I especially like the integrated options for time tracking, vacation tracking and benefits.

Cons

We would like integration with our financial system, but are reviewing available options for the future.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

ER

Elliot R.

HR Director

Education Management

### "Great HR and Payroll Platform for Growing Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2026

Overall, I’ve had a very positive experience with Rise and often recommend it to clients looking for a practical Canadian HR and payroll solution. It provides strong value and helps organizations build more efficient, streamlined people processes.

Pros

As an HR consultant, I appreciate how Rise simplifies payroll, HR, and employee management in one platform. It’s especially valuable for small to mid-sized companies looking to improve processes and reduce administrative workload.

Cons

There can be a bit of a learning curve during setup, and some reporting/customization features feel limited for more complex organizations. Certain workflows still require manual workarounds.

Switched from

[Humi by Employment Hero](https://www.capterra.com/p/10033160/Humi-by-Employment-Hero/)

Lack of support for issues. The system better met the needs of the organization with the combination of payroll, scheduling, and the HRIS.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

JJ

Jason J.

Owner

Food & Beverages

### "Help Desk at its best!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 17, 2026

I've had great experience with the help desk. There are a few times when I can't get things setup as I need and the customer service agents have been very good at helping me get to where I need to be and showing me how to do it myself.

Pros

Interface is quite intuitive and makes payroll and remittances a breeze. Once you've got your payroll set up properly, making changes as necessary is very straight forward.

Cons

Pricing has gone up. I've been with Paysavvy/Rise for over a decade and there was a significant bump in the platform a few years ago. I only use the payroll and I'm a small business so the bang for the buck might be better for users that are able to better utilize more of the resources available.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

Their product was very antiquated and difficult to use. \*\* Don't know which ADP program I used\*\*

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

[View all Reviews](https://www.capterra.com/p/163570/Rise/reviews/)

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