---
title: "Inxmail Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Inxmail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more."
source_url: "https://www.capterra.com/p/163590/Inxmail/"
page_type: "product"
language: "en"
---

# 

 Inxmail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Inxmail

## What is Inxmail?

Inxmail is the service-oriented tech specialist for secure, data-driven communication in email marketing. With the modular email marketing platform and excellent service over 2,000 customers realize campaigns and trigger-based transactional emails that ensure sustainable business success. The basis is the potential of your data, simple email creation combined with reliable delivery. Inxmail supports companies to turn recipients into enthusiastic customers since 1999. Since its founding, the principles of the owner-managed company with headquarters in Freiburg have been based on innovation, reliability, and customer proximity. Continuous development of the portfolio and the organization ensure growth and future security. Inxmail places the highest value on data security, legal certainty and hosts its servers exclusively in the EU. As a founding member of the Certified Senders Alliance (CSA), Inxmail has been committed to permission-based email marketing from the very beginning.

## What is Inxmail used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/)

Top alternative

Featured

Overall rating

Based on 64 user reviews

Reviews sentiment

Positive

86%

Neutral

8%

Negative

6%

Starting price

$200

Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Inxmail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.inxmail.de&name=Inxmail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Inxmail

4.2 (64)

VS.

[4.2 (455)](https://www.capterra.com/p/130105/Mailjet/reviews/)

Starting Price

$200

Per Month

Starting Price

$17

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (64)

Ease Of Use

4.2 (3,500)

Value For Money

4.0 (44)

Value For Money

4.2 (3,077)

Customer Service

4.3 (58)

Customer Service

3.9 (3,076)

## Inxmail alternatives

[Brevo](https://www.capterra.com/p/132996/brevo/)

[4.6 (3,512)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/132996/brevo/)

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

[4.5 (17,676)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting price

$13.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110228/MailChimp/)

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

[4.3 (2,943)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/31898/Constant-Contact/)

Highest Rated

[Omnisend](https://www.capterra.com/p/153508/Omnisend/)

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/153508/Omnisend/)

## FAQs about Inxmail

Overview

### Which roles and teams benefit most from Inxmail?

Inxmail is most used by marketing teams, CRM managers, and digital commerce professionals who run email campaigns, segment audiences, and track engagement. Communications and event teams use it for newsletters and promotions, while managers and executives rely on it to support customer outreach, campaign coordination, and performance visibility.

Answer based on 64 reviews

Overview

### What company size and specific industries is Inxmail built for?

Inxmail is designed for SMEs, large enterprises, and corporations that need email marketing and customer communication tools. The vendor description does not name specific industries, so the product appears aimed at organizations across sectors rather than a single market.

Features and Usability

### What are the key features of Inxmail?

Inxmail includes core email marketing features like newsletter creation, email templates, campaign scheduling, and customer segmentation, plus reporting and campaign analytics for opens and clicks. Differentiating features include workflow automation, autoresponders, API integrations with CRM systems, and compliance controls such as GDPR support, whitelisting, and bounce management.

Answer based on 34 reviews

Overview

### How well does Inxmail work for email marketing?

Inxmail works well for professional email marketing, especially when deliverability, templates, personalization, and campaign reliability matter most. Marketing teams and agencies often use it for bulk mailings, transactional emails, reporting, and GDPR-friendly processes, though some users find the editor less modern and advanced automation or design workflows harder to manage.

Answer based on 26 reviews

Integrations

### Which third-party tools and platforms does Inxmail integrate with?

Inxmail connects natively to over 20 integrations across CRM, commerce, and analytics tools, including ADITO, Adobe Commerce, Dynamics 365, Google Analytics 360, SAP Business One, SAP Marketing Cloud, SAP Sales Cloud, Salesforce Sales Cloud, Shopify, Shopware, and Spryker.

Answer based on 7 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Inxmail?

Inxmail takes time to learn and is not fully self-explanatory, so onboarding is usually slower for nontechnical or occasional users. Admins and regular marketers tend to get comfortable with practice. Training is available in person, live online, through webinars, documentation, and videos, with reviewers noting helpful support and useful sessions.

Answer based on 17 reviews

Getting Started and Support

### What customer support options does Inxmail offer, and how do users rate the experience?

Inxmail offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, knowledgeable, and solution-oriented, especially for complex setup and CRM integration questions. Some note the product can be harder for occasional or less technical users, and a few report slower responses or unresolved requests.

Answer based on 34 reviews

Features and Usability

### Is Inxmail easy to use?

Inxmail feels manageable for regular users, but the learning curve can be noticeable for new or occasional users. Marketing teams often find campaign setup and sending straightforward after onboarding, while some users struggle with navigation, template editing, and language support, making documentation and responsive customer support especially important.

Answer based on 25 reviews

Features and Usability

### How good is the Inxmail user interface?

Inxmail offers a usable interface with flexible campaign controls, though the design can feel dated in some areas. Marketing teams value the clear structure, customization options, and CRM integration support, but some users want drag-and-drop editing, smoother keyboard behavior, better language consistency, and a more modern editor experience.

Answer based on 19 reviews

## Features

AI summary

Based on 20,387 Email Marketing reviews

Capterra data shows that buyers of Email Marketing software rank the following features as their top priorities:

-   **Email Campaign Management** (**50%** of reviewers rated this feature as critical)
-   **Campaign Scheduling** (**44%**)
-   **Campaign Analytics** (**40%**)

Inxmail supports all three top-priority features: **Email Campaign Management**, **Campaign Scheduling**, and **Campaign Analytics**. Together, these capabilities help businesses create and manage campaigns, send messages at the right time, and track performance results, allowing teams to improve outreach, make better decisions, and get more value from their email marketing efforts.

Email Campaign Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Mobile Optimization

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

Contact Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

CAN-SPAM Compliance

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Customizable Fields

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Event Triggered Actions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

Inxmail 76 features

### All Features
- A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Active Directory Integration: Integrates with Active Directory
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Allow/Block List: Lists of domains/addresses that are allowed / rejected
- Anti Spam: Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Authentication: Verify the identity of users/devices to enable secure access
- Autoresponders: Create and automatically send premade copy in response to customer messages
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates
- CAN-SPAM Compliance: Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act
- Click Tracking: Track the amount of clicks on individual products to measure campaign results
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Management: Manage, organize, and store contact information
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customer Surveys: Tool to send questionnaires to customers to gauge feedback
- Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Data Import/Export: Import and export data to and from software applications
- Data Loss Prevention: Safeguard confidential data and meet compliance regulations
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Drip Campaigns: Send automated marketing emails based on user actions over a predetermined period
- Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience
- Email Campaign Management: Plan, execute, and analyze email marketing campaigns
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Monitoring: Ability to oversee and optimize the operations of a mail server
- Email Sequences: Set up automated email sequences to streamline outreach and engage leads/contacts
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Image Library: Store and manage images
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- List Management: Manage contacts across multiple mailing lists
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Message Personalization: Personalize text messages using templates and custom fields
- Mobile Optimization: Optimize content to ensure it is easily accessible for mobile users
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Language: Manage and support multiple languages
- Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective
- Newsletter Management: Create and update newsletter content to increase engagement
- Personalization: Adjust communications based on previous interactions or personal preferences
- Preview Functionality: Preview materials before finalizing projects
- Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Secure Login: At least a username and password is required to access the system
- Segmentation: Group leads or contacts based on their specific characteristics
- Simple Mail Transfer Protocol (SMTP): Internet standard communication protocol to transmit electronic mails
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- SMS Messaging: Send messages via SMS
- Spam Blocker: Filters used to determine different types of malware threats
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Subscriber Management: Add or remove subscribers from mailing lists
- Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks
- WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

---

Get Advice

We can help you find the software with the features you need.

Features

3.9 (64)

3.9

Based on 64 reviews

## Pricing

Value for money

4.0 (44)

Free Trial

Email marketing platform

$200.00

Per Month

SMTP Mail Relay

$70.00

Per Month

Value for money

4.0 (44)

4.0

Based on 44 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[

combit CRM](https://www.capterra.com/p/129921/cRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (58)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (58)

4.3

Based on 58 reviews

## User reviews

Overall rating

4.2

Based on 64 reviews

Filter by rating

5(26)

4(29)

3(5)

2(4)

1(0)

Mentioned topic

Sorted by most recent

NH

Nina H.

Grafik Designer

Primary/Secondary Education

### "Leider werden wir wechseln."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 10, 2023

Pros

Der Kundenservice! Für mich war Inxmail immer schwer. wir nutzten es zu selten und ich nutzte es allein. Der Kundenservice war daher sehr wichtig!

Cons

Wir wechseln leider. Für mich war Inxmail immer schwer. wir nutzten es zu selten und ich nutzte es allein. Der Kundenservice war daher sehr wichtig!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Markeitng-Referentin

Building Materials

### "Bewertung für den perfekten Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 19, 2023

Einfach super!

Pros

Der Service ist einfach super! Schnell. freundlich und entspricht allem, was wir uns vorgestellt haben. Super Qualität, schnell und einfacher Umgang. Hat auf alle Fälle 5 Sterne für den einwandfreien Service verdient.

Cons

haben bislang absolut nichts auszusetzen! Danke für euren Service

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AG

Angela G.

Analista di mercato

Market Research

### "Inxmail"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 8, 2022

Pros

È fondamentale nell'invio massivo di e-mail. Risulta complicato all'inizio, macchinoso, poi si rivela un software fondamentale. Lo consiglio

Cons

Ogni volta bisogna ricordarsi al caricamento delle e- mail di sovrascrivere tutto. Bisogna stare attenti se si hanno delle campagne in contemporanea con gli stessi soggetti perché sovrascrivendo si cambia il filtro di invio.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jochen B.

Applicatio Operations Manager (AOM)

Professional Training & Coaching

### "User-Experience lässt zu Wünschen übrig."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 2, 2021

Die SBB hat einen zuverlässigen unternehmensweiten Mail-Versand.

Pros

Solide Auswertungen. Warum darf ich nicht absenden? Zu wenig Informationen hier?

Cons

\- Es gibt KEINERLEI Offline-Mode - d.h. Inxmail übersteht nicht mal einen kurze Wackler der Verbindung z.B. unterwegs (Wiederherstellen der Verbindung klappt so gut wie nie - Es werden keinerlei Ansichten gespeichert, wenn z.B. von HOME in "Globale Einstellungen" gewechselt wird + Z.B. richte ich einen Benutzer ein und schaue dann nach in welchen Listen sie / er Zugriff benötigt - Fokus auf Eintrag geht verloren + Allgemein: Die Auswahl eines Eintrages geht immer verloren, wenn zwischen "Cockpit" "Berichte" "Globale Einstellungen" gewechselt wird + Dies beschränkt sicher aber nicht auf die Hauptkategorieen der Oberfläche - Es können keine Empfängerlisten importiert werden, wenn nicht die (lächeriche) Tracking-Permission abgeschaltet wird + Ihr mögt Stolz auf sowas sein + Aber alles ausser einer Checkbox ist bewusster Sand im Getriebe

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YP

Yannick P.

Produktmanager

Utilities

### "Mit Inxmail mache Newsletter-Marketing Spaß"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 4, 2021

Pros

Die Menüstruktur und die Verteilerpflege ist hervorragend. Die Mailings sehen super aus und erzielen gute Ergebnisse.

Cons

Der Editor ist gut, aber verbesserungsfähig. Wir arbeiten zusätzlich mit HTML-Elementen, die unsere Agentur entwickelt hat. Das Verschieben von Elementen im Editor könnte einfacher sein.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

Maike P.

Senior Marketing Managerin

Publishing

### "Das Tool kann viel - wenn man die Funktionen nur finden könnte..."

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

April 21, 2021

Pros

Es ist für viele Nutzer gleichzeitig verwendbar und arbeitet vergleichsweise gut mit Dymatrix zusammen.

Cons

Ordernhierarchieren sind nicht vorgesehen, so dass auch ein Archiv nur sehr unübersichltich möglich ist. Der Support ist leider wenig zufriedenstellend, da man offenbar das Programm auf Entwickler-Niveau beherrschen muss, um eine reibungslose Kommunikation und fehlerfreie Projekte zu ermöglichen.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KN

Kurt N.

GF

Machinery

### "Massmail"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 29, 2021

B2B Mailings Weltweit

Pros

Vorgefertigte Templates, Übernahme von CAS Genesis Adressen

Cons

Flexibilität bei Schriften, Schriftfarben, Mobil Ansichten nicht immer ideal.

Reasons for choosing Inxmail

Genesis Integration

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GT

Gerhard T.

Angestellter

Insurance

### "Kein Support "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 23, 2021

Ich habe von einem Konkurrenzprodukt auf Inxmail wechseln müssen und nutze die Software seit ca. 14 Monaten. Auch wenn kein Support-/Wartungsvertrag mit Inxmail besteht, darf mMn Inxmail die erwähnte, völlig veraltete Benutzervorlage nicht akzeptieren. Jede Benutzervorlage müsste von Inxmail geprüft und freigegeben werden, damit es solche Arbeitsweisen von Vornherein nicht geben kann.

Pros

Viele Funktionen der Software. Umfangreiche Berichte und Statistiken zu versandten Mailings.

Cons

Die Software ist im Vergleich zu Konkurrenzprodukten (mit ähnlichem Funktionsumfang) relativ schwierig zu bedienen. Um einen Artikel im Newsletter hinzuzufügen, zu löschen oder zu verschieben müssen wir den HTML-Code des Templates bearbeiten.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WP

werner P.

head of servicedesk

Insurance

### "gute Anwendung aber Support mangelhaft"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

March 3, 2021

Pros

geniale Anbindung an unser Berechtigungssystem damit wir zielgerecht User informieren können

Cons

Features sind nicht intuitiv erkennbar, wenn man einige Zeit nicht mehr damit arbeitet braucht man Hilfe. Der Support geht nicht auf unsere Wünsche ein - Warum können wir als Anwender nicht über das hardbouncing entscheiden, das ist nicht akzeptabel. Bei jedem Import von Userdaten über Excel muss eine neue Liste erstellt werden, was mühsam ist - besser wäre eine Gruppe zu erstellen und diese dann den einzelnen Listen zuweisen kann

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jessica B.

Marketingreferentin

Mechanical or Industrial Engineering

### "Wir sind sehr zufrieden!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 2, 2021

Wir kommen allgemein mit der Software sehr gut zurecht. Auch der Kundensupport ist super, einem wird schnell und unkompliziert weitergeholfen. Wir versenden seit dem Einsatz von INXMal wesentlich mehr Mailings.

Pros

INXMail ist sehr strukturiert aufgebaut und benutzerfreundlich, auch die Verwaltung von Kundendaten ist einfach und unkompliziert.

Cons

Die Schnittstelle mit unserem CRM-System läuft noch nicht optimal. Das liegt aber eher an dem CRM-Tool, bei INXMail hat der Support immer gut geklappt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163590/Inxmail/reviews/)

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