# Inxmail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Inxmail Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more. Source: https://www.capterra.com/p/163590/Inxmail/pricing --- # Inxmail Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Inxmail ## What is Inxmail? Inxmail is the service-oriented tech specialist for secure, data-driven communication in email marketing. With the modular email marketing platform and excellent service over 2,000 customers realize campaigns and trigger-based transactional emails that ensure sustainable business success. The basis is the potential of your data, simple email creation combined with reliable delivery. Inxmail supports companies to turn recipients into enthusiastic customers since 1999. Since its founding, the principles of the owner-managed company with headquarters in Freiburg have been based on innovation, reliability, and customer proximity. Continuous development of the portfolio and the organization ensure growth and future security. Inxmail places the highest value on data security, legal certainty and hosts its servers exclusively in the EU. As a founding member of the Certified Senders Alliance (CSA), Inxmail has been committed to permission-based email marketing from the very beginning. ## What is Inxmail used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Secure Email Gateway](https://www.capterra.com/secure-email-gateway-software/) Top alternative Featured Overall rating Based on 64 user reviews Reviews sentiment Positive 86% Neutral 8% Negative 6% Starting price $200 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Inxmail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.inxmail.de&name=Inxmail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Inxmail 4.2 (64) VS. [4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $200 Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (64) Ease Of Use 4.6 (3,394) Value For Money 4.0 (44) Value For Money 4.5 (2,975) Customer Service 4.3 (58) Customer Service 4.5 (2,976) ## Inxmail alternatives [4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (451)](https://www.capterra.com/p/130105/Mailjet/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Acumbamail](https://www.capterra.com/p/195838/Acumbamail/) [4.6 (154)](https://www.capterra.com/p/195838/Acumbamail/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195838/Acumbamail/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. CAN-SPAM Compliance 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Customizable Fields 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Email Campaign Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Event Triggered Actions 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Predefined actions automatically performed on the occurance of specific events List Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contacts across multiple mailing lists Inxmail 76 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Lists of domains/addresses that are allowed / rejected Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Verify the identity of users/devices to enable secure access Create and automatically send premade copy in response to customer messages Track and interpret campaign performance metrics Set campaign schedules by selecting start, pause, and end dates Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Track the amount of clicks on individual products to measure campaign results Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Import and export data to and from software applications Safeguard confidential data and meet compliance regulations Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Ability to oversee and optimize the operations of a mail server Set up automated email sequences to streamline outreach and engage leads/contacts Pre-made examples and templates for emails Track delivered, received, and opened emails Tracks metrics that provide insight into how a user interacts with any interface or product Predefined actions automatically performed on the occurance of specific events Ensure compliance with the General Data Protection Regulation protocols Use AI to generate content in the form of text, images, videos, etc. Store and manage images Create landing pages or online forms designed to capture new leads and prospects Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Manage contacts across multiple mailing lists Automate workflows and trigger campaigns based on customer actions Personalize text messages using templates and custom fields Optimize content to ensure it is easily accessible for mobile users Observe and track the demand, usage, progress or quality of a system, product, or user Manage multiple campaigns in one system Manage and support multiple languages Create many versions of emails, forms, or actions and gauge which is most effective Create and update newsletter content to increase engagement Adjust communications based on previous interactions or personal preferences Preview materials before finalizing projects Streamlining repetitive tasks and activities through automated and predefined workflows Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data At least a username and password is required to access the system Group leads or contacts based on their specific characteristics Internet standard communication protocol to transmit electronic mails Allow users to access multiple services after entering their login credentials once Send messages via SMS Filters used to determine different types of malware threats Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Add or remove subscribers from mailing lists Process of managing customer subscription lifecycle for a recurring service or a product Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Control system access and/or deliverability for applications and email addresses Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 3.9 (64) 3.9 Based on 64 reviews ## Pricing Value for money 4.0 (44) Free Trial Email marketing platform $200.00 Per Month SMTP Mail Relay $70.00 Per Month Value for money 4.0 (44) 4.0 Based on 44 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/)[ combit CRM](https://www.capterra.com/p/129921/cRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (58) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (58) 4.3 Based on 58 reviews ## User reviews Overall rating 4.2 Based on 64 reviews Filter by rating 5(26) 4(29) 3(5) 2(4) 1(0) Mentioned topic Sorted by most recent NH Nina H. Grafik Designer Primary/Secondary Education ### "Leider werden wir wechseln." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 10, 2023 Pros Der Kundenservice! Für mich war Inxmail immer schwer. wir nutzten es zu selten und ich nutzte es allein. Der Kundenservice war daher sehr wichtig! Cons Wir wechseln leider. Für mich war Inxmail immer schwer. wir nutzten es zu selten und ich nutzte es allein. Der Kundenservice war daher sehr wichtig! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Markeitng-Referentin Building Materials ### "Bewertung für den perfekten Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2023 Einfach super! Pros Der Service ist einfach super! Schnell. freundlich und entspricht allem, was wir uns vorgestellt haben. Super Qualität, schnell und einfacher Umgang. Hat auf alle Fälle 5 Sterne für den einwandfreien Service verdient. Cons haben bislang absolut nichts auszusetzen! Danke für euren Service Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Angela G. Analista di mercato Market Research ### "Inxmail" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 8, 2022 Pros È fondamentale nell'invio massivo di e-mail. Risulta complicato all'inizio, macchinoso, poi si rivela un software fondamentale. Lo consiglio Cons Ogni volta bisogna ricordarsi al caricamento delle e- mail di sovrascrivere tutto. Bisogna stare attenti se si hanno delle campagne in contemporanea con gli stessi soggetti perché sovrascrivendo si cambia il filtro di invio. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jochen B. Applicatio Operations Manager (AOM) Professional Training & Coaching ### "User-Experience lässt zu Wünschen übrig." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 June 2, 2021 Die SBB hat einen zuverlässigen unternehmensweiten Mail-Versand. Pros Solide Auswertungen. Warum darf ich nicht absenden? Zu wenig Informationen hier? Cons \- Es gibt KEINERLEI Offline-Mode - d.h. Inxmail übersteht nicht mal einen kurze Wackler der Verbindung z.B. unterwegs (Wiederherstellen der Verbindung klappt so gut wie nie - Es werden keinerlei Ansichten gespeichert, wenn z.B. von HOME in "Globale Einstellungen" gewechselt wird + Z.B. richte ich einen Benutzer ein und schaue dann nach in welchen Listen sie / er Zugriff benötigt - Fokus auf Eintrag geht verloren + Allgemein: Die Auswahl eines Eintrages geht immer verloren, wenn zwischen "Cockpit" "Berichte" "Globale Einstellungen" gewechselt wird + Dies beschränkt sicher aber nicht auf die Hauptkategorieen der Oberfläche - Es können keine Empfängerlisten importiert werden, wenn nicht die (lächeriche) Tracking-Permission abgeschaltet wird + Ihr mögt Stolz auf sowas sein + Aber alles ausser einer Checkbox ist bewusster Sand im Getriebe Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. YP Yannick P. Produktmanager Utilities ### "Mit Inxmail mache Newsletter-Marketing Spaß" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 4, 2021 Pros Die Menüstruktur und die Verteilerpflege ist hervorragend. Die Mailings sehen super aus und erzielen gute Ergebnisse. Cons Der Editor ist gut, aber verbesserungsfähig. Wir arbeiten zusätzlich mit HTML-Elementen, die unsere Agentur entwickelt hat. Das Verschieben von Elementen im Editor könnte einfacher sein. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Maike P. Senior Marketing Managerin Publishing ### "Das Tool kann viel - wenn man die Funktionen nur finden könnte..." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 April 21, 2021 Pros Es ist für viele Nutzer gleichzeitig verwendbar und arbeitet vergleichsweise gut mit Dymatrix zusammen. Cons Ordernhierarchieren sind nicht vorgesehen, so dass auch ein Archiv nur sehr unübersichltich möglich ist. Der Support ist leider wenig zufriedenstellend, da man offenbar das Programm auf Entwickler-Niveau beherrschen muss, um eine reibungslose Kommunikation und fehlerfreie Projekte zu ermöglichen. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KN Kurt N. GF Machinery ### "Massmail" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 29, 2021 B2B Mailings Weltweit Pros Vorgefertigte Templates, Übernahme von CAS Genesis Adressen Cons Flexibilität bei Schriften, Schriftfarben, Mobil Ansichten nicht immer ideal. Reasons for choosing Inxmail Genesis Integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Gerhard T. Angestellter Insurance ### "Kein Support " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 23, 2021 Ich habe von einem Konkurrenzprodukt auf Inxmail wechseln müssen und nutze die Software seit ca. 14 Monaten. Auch wenn kein Support-/Wartungsvertrag mit Inxmail besteht, darf mMn Inxmail die erwähnte, völlig veraltete Benutzervorlage nicht akzeptieren. Jede Benutzervorlage müsste von Inxmail geprüft und freigegeben werden, damit es solche Arbeitsweisen von Vornherein nicht geben kann. Pros Viele Funktionen der Software. Umfangreiche Berichte und Statistiken zu versandten Mailings. Cons Die Software ist im Vergleich zu Konkurrenzprodukten (mit ähnlichem Funktionsumfang) relativ schwierig zu bedienen. Um einen Artikel im Newsletter hinzuzufügen, zu löschen oder zu verschieben müssen wir den HTML-Code des Templates bearbeiten. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WP werner p. head of servicedesk Insurance ### "gute Anwendung aber Support mangelhaft" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 March 3, 2021 Pros geniale Anbindung an unser Berechtigungssystem damit wir zielgerecht User informieren können Cons Features sind nicht intuitiv erkennbar, wenn man einige Zeit nicht mehr damit arbeitet braucht man Hilfe. Der Support geht nicht auf unsere Wünsche ein - Warum können wir als Anwender nicht über das hardbouncing entscheiden, das ist nicht akzeptabel. Bei jedem Import von Userdaten über Excel muss eine neue Liste erstellt werden, was mühsam ist - besser wäre eine Gruppe zu erstellen und diese dann den einzelnen Listen zuweisen kann Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jessica B. Marketingreferentin Mechanical or Industrial Engineering ### "Wir sind sehr zufrieden!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 2, 2021 Wir kommen allgemein mit der Software sehr gut zurecht. Auch der Kundensupport ist super, einem wird schnell und unkompliziert weitergeholfen. Wir versenden seit dem Einsatz von INXMal wesentlich mehr Mailings. Pros INXMail ist sehr strukturiert aufgebaut und benutzerfreundlich, auch die Verwaltung von Kundendaten ist einfach und unkompliziert. Cons Die Schnittstelle mit unserem CRM-System läuft noch nicht optimal. Das liegt aber eher an dem CRM-Tool, bei INXMail hat der Support immer gut geklappt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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