--- title: "Pepper Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pepper Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/163608/Pepper-HQ/" page_type: "product" language: "en" --- # Pepper Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Pepper ## What is Pepper? Pepper HQ is hospitality management software that provides an all-in-one platform to streamline operations and boost profitability for restaurants, bars, pubs, and coffee shops. The software integrates solutions for digital ordering, payments, loyalty programs, marketing tools, and more to help businesses enhance the customer experience, drive repeat visits, simplify service, and use data insights to increase revenue. Key features allow guests to order and pay directly from their phones and staff to manage orders and settle checks seamlessly. ## What is Pepper used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Franchise Management](https://www.capterra.com/franchise-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £89 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pepper?[Manage this product listing](https://www.g2.com/products/pepper-hq/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pepper 0.0 VS. [4.8 (4,893)](https://www.capterra.com/p/228571/Yodeck/reviews/) Starting Price £89 Per User, Per Month Starting Price $8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (4,893) Value For Money 0.0 (0) Value For Money 4.8 (4,406) Customer Service 0.0 (0) Customer Service 4.7 (4,030) ## Pepper alternatives [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (47)](https://www.capterra.com/p/187718/MarginEdge/reviews/) Starting price $330.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Pepper Overview ### What company size and specific industries is Pepper built for? Pepper is designed for multi-site chains and groups with multiple locations across the US, Canada, the UK, Australia, and New Zealand, while also fitting single-location independents. It is aimed at businesses that manage more than one site rather than a specific industry sector. Features and Usability ### What are the key features of Pepper? Pepper offers loyalty program and order management as its core features, along with point of sale (POS), reservations management, table management, and wait list management. It also includes employee management, kitchen/menu management, and reporting/analytics for handling staff, service, and sales data. Getting Started and Support ### What training and onboarding options does Pepper offer? Pepper provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions and webinars offer guided remote learning, and documentation gives written material for self-paced reference and setup. Getting Started and Support ### What customer support options does Pepper offer? Pepper provides chat support. No reviewer feedback about support quality is available in the catalog data, so the support experience cannot be characterized further. ## Features AI summary Based on 1,457 Restaurant Management reviews Capterra reviewers highlight these as the top features buyers look for in restaurant management software: - **Order Entry** (**53%** of reviewers rated this feature as critical) - **Order Management** (**45%**) - **Online Ordering** (**46%**) Pepper supports **Order Management**, helping restaurants track and handle orders throughout service. However, it does not include **Order Entry** or **Online Ordering**. Instead, it offers **Reporting/Analytics** (**40%**) and **Kitchen/Menu Management** (**45%**), which give teams visibility into performance and more control over menu and kitchen operations, helping businesses improve daily coordination and make better operating decisions. Employee Management Track employee schedules, availability, and performance across projects and tasks Kitchen/Menu Management Allows users to view inventory and build a menu that's appropriate Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Order Management Manage and track customer orders for goods, investments, or any other purchases Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Pepper 9 features ### All Features - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Table Management: Assign waitstaff and coordinate the table services - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. ## Pricing Basic £89.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.