# Pepper Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Pepper Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more.

Source: https://www.capterra.com/p/163608/Pepper-HQ

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# 

 Pepper Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Pepper

## What is Pepper?

Pepper HQ is hospitality management software that provides an all-in-one platform to streamline operations and boost profitability for restaurants, bars, pubs, and coffee shops. The software integrates solutions for digital ordering, payments, loyalty programs, marketing tools, and more to help businesses enhance the customer experience, drive repeat visits, simplify service, and use data insights to increase revenue. Key features allow guests to order and pay directly from their phones and staff to manage orders and settle checks seamlessly.

## What is Pepper used for?

[Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Franchise Management](https://www.capterra.com/franchise-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£89

Per User, Per Month

Free trial  
not available

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Do you work for Pepper?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pepperhq.com&name=Pepper)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pepper

0.0

VS.

[4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

£89

Per User, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.2 (550)

Value For Money

0.0 (0)

Value For Money

3.8 (465)

Customer Service

0.0 (0)

Customer Service

3.7 (517)

## Pepper alternatives

[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.7 (574)](https://www.capterra.com/p/118047/Tripleseat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (79)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (47)](https://www.capterra.com/p/187718/MarginEdge/reviews/)

Starting price

$330.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## FAQs about Pepper

Overview

### What company size and specific industries is Pepper built for?

Pepper is designed for multi-site chains and groups with multiple locations across the US, Canada, the UK, Australia, and New Zealand, while also fitting single-location independent businesses. The description does not specify particular industries, so its target audience is defined mainly by company structure and location count.

Features and Usability

### What are the key features of Pepper?

Pepper offers loyalty program and order management as core features, plus point of sale (POS), reservations management, table management, and wait list management for restaurant operations. It also includes employee management, kitchen/menu management, and reporting/analytics for tracking service and performance.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Pepper offer?

Pepper provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided setup, webinars cover shared instruction for groups, and documentation offers written reference material for self-paced review and feature lookup.

Getting Started and Support

### What customer support options does Pepper offer?

Pepper provides chat support. No reviewer feedback about support experience is available, so the support interaction quality, response speed, and helpfulness cannot be described from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Employee Management

Track employee schedules, availability, and performance across projects and tasks

Kitchen/Menu Management

Allows users to view inventory and build a menu that's appropriate

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Order Management

Manage and track customer orders for goods, investments, or any other purchases

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Pepper 9 features

Track employee schedules, availability, and performance across projects and tasks

Allows users to view inventory and build a menu that's appropriate

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Manage and track customer orders for goods, investments, or any other purchases

Accept and process customer payments for products or services using hardware and software

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Assign waitstaff and coordinate the table services

Record, update and manage waiting lists

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## Pricing

Basic

£89.00

Per User,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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