Bxtoon Team

AMZFinder


4 / 5
2 reviews

Who Uses This Software?

Amazon sellers from all amazon marketplaces


Average Ratings

2 Reviews

  • 4 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $1.00/one-time/user
  • Pricing Details
    https://www.amzfinder.com/pricing
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Bxtoon Team
  • www.amzfinder.com/
  • Founded 2010
  • United States

About AMZFinder

AMZFinder is an Amazon seller software with two major features: Feedback Request System and Review Management. Feedback Request System will send review request emails and invoices automatically, helping the seller to gain more positive reviews. Otherwise, the Review Management feature can monitor reviews and match reviews with order IDs, which is a great way to help sellers contact negative customers and improve the reputation of their store.


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AMZFinder Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring

AMZFinder Reviews Recently Reviewed!


A great tool to help Amazon seller remove negative reviews, really time saving.

May 30, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It can help sellers match reviews to corresponding order ID and different statues will help sellers to identify the orders and decide which one to deal with.

Cons: It's not easy to setup and get everything normal, but once you set up correctly, it can work in order ans do help a lot.

Overall: Save the tome to manage your review and enhance my Store reputation.

Vendor Response

by Bxtoon Team on May 31, 2017

Thanks for your excellent review, we will take more efforts to make it user-friendly.

Ok only because it's free

Jun 05, 2018
3/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: This software is free until you send less than 500 emails/month.

You could customize the template you sent to your clients.

If you are a little business it's ok to start with.

Cons: There is a lot of cons :

- all the time something is going wrong - the orders are not charged on the interface, the free credits are not added to the account, I contacted the client's service a lot of time

- I know that I am a free user, but 4 business days to solve the problem not push me to buy a full account

- the review management pricing is very expensive. The was a trial version for 10 products, but it was not clearly explained that it was a trial.

Overall: I recommend this software for a free version, but I don't recommend to buy it.

Vendor Response

by Bxtoon Team on June 07, 2018

We're sorry for the inconvenience.
The free trial for Review Management is 10 ASINs, it's our fault to forget to display the information on our website. We will fix it soon.