# Orax SDI Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Orax SDI Software - reviews, pricing plans, popular comparisons to other CRM products and more.

Source: https://www.capterra.com/p/163613/Orax-SDI

---

# 

 Orax SDI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Orax SDI

## What is Orax SDI?

The Orax Service Delivery Infrastructure is a powerful CRM & ERP Cloud platform for comprehensive business management on SmartPhone, Tablet and Desktop. The solution is meant for small (30+ employees), medium (200+ employees), and large (1000+ employees) companies. The Orax SDI Cloud is built on robust technology to enhance data protection and availability. Customisation and bespoke App and process development means that you will never outgrow Orax SDI.

## What is Orax SDI used for?

[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$58

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Orax SDI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://oraxsdi.com/&name=Orax SDI)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Orax SDI

4.6 (11)

VS.

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$58

Per User, Per Month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (11)

Ease Of Use

4.0 (1,279)

Value For Money

4.4 (11)

Value For Money

4.1 (1,158)

Customer Service

4.7 (11)

Customer Service

3.9 (1,148)

## Orax SDI alternatives

[4.2 (1,991)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

[4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/163613/Orax-SDI/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

2.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Billing & Invoicing

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Bills of Material

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Material list of manufacturing parts and associated costs

Financial Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Inventory Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Purchase Order Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, send, and track purchase orders and their statuses

Orax SDI 47 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Create, manage, and send invoices or bills to customers

Material list of manufacturing parts and associated costs

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Plan, manage, and track the financial activities of an individual or organization

Form predictions based on past and present data/trends

Automates core HR functions such as talent management, employee evaluation and learning management

Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.)

Track interaction history by documenting conversations for contacts

Track and manage inventory levels to maintain proper supply

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Access software remotely via mobile devices

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Receive data and information in real time

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Group leads or contacts based on their specific characteristics

Manage the planning and execution of supply chain activities

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Log and record hours worked and costs spent to assist in billing and invoicing

Manage and track operations and inventory within warehouses

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (11)

4.6

Based on 11 reviews

## Pricing

Value for money

4.4 (11)

Free Trial

Basic

$58.00

Per User,Per Month

Value for money

4.4 (11)

4.4

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (11)

4.7

Based on 11 reviews

## User reviews

Overall rating

4.6

Based on 11 reviews

Filter by rating

5(7)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DR

Dewald R.

Sales Executive

Security and Investigations

### "Sales "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 19, 2023

Pros

Sending quotes to our client are effortless as, and easy to use the different features that Orax offers.

Cons

Nothing everything works perfect and is very user friendly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Retha H.

Owner

Apparel & Fashion

### "Dependable easy to use software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 17, 2018

It has been fantastic working with Orax SDI. The software is great and has been a life saver to manage our production. Everyday I work with more aspects of the software to manage more areas of the business and find it really easy to use. Everything is backed up real time, so if you would stop halfway through something, you'll be able to pick up there where you left off again.

Pros

It's easy to use across all my devices and I manage my whole business with it from manufacturing to inventory to invoicing.

Cons

Initially it some getting to used to where the links are.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AG

Anton G.

Oracle DBA

Information Technology and Services

### "This product is simply amazing! I've used it since it's infancy in 2010, and will continue to do so."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2017

It makes me look like a magician! My clients always have current info and up to date reports with graphs, charts and detailed stats, and it I don't have to do 1 page of editing...all is done by SDI!

Pros

The scalability and logic design. I'm privileged to know our rep personally, and his genius is reflected in this product. The metrics, rock -solid reliability that provide my clients with on time reports and accurate information, makes me look like a genius, and motivate my clients to renew their support contracts with me year after year.

Cons

When I send comments via e-mail, I'm unable to log time against them afterwards. I have create to a batch task for this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TK

Toni K.

Medical Representative

Medical Devices

### "Orax is an effective tool to enhance productivity and enhance communication "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 26, 2017

I'm able to communicate with my full team more regularly

Pros

I enjoy the ability to set reminders and ensure follow up with customers. The software is easy to use and has good features

Cons

I don't enjoy not being able to adjust start times of appointments or reschedule appointments without having to delete the appointment completely . I don't enjoy the mobile compatibility, it is difficult to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZM

Zinhle M.

application support (Learner)

Information Technology and Services

### "it has been very easy to use more understandable."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 26, 2017

it is more effective you can work more easily it also tells you when there is work that is overdue that needs your attention.

Pros

very effective,it is very easy to use and it you can review your reports whenever you like it also tells you when there is an error

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TS

Thobani S.

junior DBA

Information Technology and Services

### "my experiance is good, i even feel like i can learn more about this software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 21, 2017

well for me its helped me alot as i was learning how does the company works, what kind of issue our customer ussually log.

Pros

its always fast and safe. easy to use everything is clear, you always see who was resolving the call or task.

Cons

well i have'nt came accross with something i don't like. i think if we can changed billing time that would be great, sometimes we can't change billing time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Danee T.

Service Desk Manager

Information Technology and Services

### "Very easy to use and fast CMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 21, 2017

Good service desk management system. Audit trails on all our calls going back to inception of the system Reports to send to clients Statistical analysis of calls

Pros

Ease of use and fast connectivity. Doesn't hang like remedy. Our clients need quick assistance and speedy responses.

Cons

When the developers change things and I can't find the places where I used to do things. That hasn't happened in a while though and response time is good when I log the issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Mark B.

Consultant

Management Consulting

### "Working with ORAX and recommending to my clients has been very rewarding. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 21, 2017

Integration of all company functions into one platform: CRM, Sales Force Excellence, Finance, Operations, HR and Payroll.

Pros

Ease of deployment, all functionality available, flexibility. Responsiveness of ORAX to suggestions and requests.

Cons

Need a more cost effective entry level, Micro Enterprise version. Something that would compete with Paste or Palladium online versions, but including Sales Orders (Backorders/Partial Supply tracking), which these don't do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TD

Thandubuhle D.

Sales representative

### "The experience in using the software is great.Straight foward easy to get through once installed."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 21, 2017

Easy to move around different topics within the systems. Tools like price lists available and the order in which customers are arranged. The home page well and clear.

Pros

The link between microsoft outlook,makes it user friendly and angles to use to connect makes it more flexible and adaptable. What stands out is self service desk,things like doing leave applications,expenses and most of all customer reports cards and access to what the colleagues are doing out there.

Cons

Not flexible ,regards working offline,always has to look for a place with available network to connect. Remote areas are a no go.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WV

Walton v.

Operations Director

Professional Training & Coaching

### "Orax SDI provided everything we needed for our business operations including unmatched support."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2017

The software improved our workflow and helped us automate some of our processes. We could use it across our businesses from sales to training to project management to customer service and support. I've used it in an IT consultancy and technical support environment, a professional training company and marketing agency, and every time the ROI and positive impact on our business were clear.

Pros

The user interface is intuitive and easy to use. We could onboard our users in a matter of hours and with the built-in training we could automate the onboarding process and continue to educate our users and clients. The project management component integrated into the service component made it easy to schedule and manage tasks while the custom reports gave us real-time insight into our projects and our client environments. Every business is unique and Orax SDI understands that. The security is rock solid and matches or outperforms the security of most banks. I really liked the fact that all the different functions or modules work so seamlessly together. I have not found support at any company that could match the Orax SDI support. The Orax SDI team members are always willing to assist and have implemented suggestions and improvements made by our teams over the years. Updates to the system have always been invisible to the end user and always well documented and communicated. I have used Orax SDI for more than 7 years, even implementing it at the startup I joined when I left the IT service organization where I was employed. Orax SDI just works and keeps on working for years. The ROI is huge and it has been proven over years in 2 business where I was involved.

Cons

The functionality of the system has improved a lot over the years, and although the familiar and simple interface has stayed the same, I think the look and feel of the user interface can be improved.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163613/Orax-SDI/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)