# Monitask Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Monitask the right Employee Monitoring solution for you? Explore 162 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163622/Monitask/reviews/

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Monitask

4.8 (162)

[View alternatives](https://www.capterra.com/p/163622/Monitask/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 20th, 2026

# Reviews of Monitask

Ease of use

4.8

Customer Service

4.8

## Pros and Cons in Reviews

NE

Nathaniel Mark E

Medical VAHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“I liked most about Monitask is that it provides clear and detailed productivity tracking, making it easier to monitor tasks and manage time efficiently.“

September 19, 2025

PG

Punnet G

Chief operating OfficerFinancial Services, 10,001+ employeesUsed the software for: 1-2 years.

“Lacks deeper integrations with several enterprise project-management platforms our consulting teams rely on daily, creating occasional workflow disruptions.“

November 19, 2025

CF

Christian F

CEOFinancial Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“What I love most about Monitask is how seamlessly it integrates time tracking with detailed activity monitoring without feeling intrusive.“

November 13, 2025

DG

Dina G

Sales representativeHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: Less than 6 months.

“cannot find access for setting of adjusting any notification when taking screenshot“

March 1, 2025

PG

Punnet G

Chief operating OfficerFinancial Services, 10,001+ employeesUsed the software for: 1-2 years.

“Monitask improved our billing accuracy, clarified workload distribution, and strengthened transparency across client-facing consulting teams.“

November 19, 2025

PK

Pankaj K

CEOInvestment Banking, 2 - 10 employeesUsed the software for: 6-12 months.

“Our advisors bill by the hour, and keeping logs was messy.“

September 20, 2025

SC

Sebastian C

CEO at MyBikeMxLogistics and Supply Chain, 2 - 10 employeesUsed the software for: Less than 6 months.

“The collaboration tools make it easier for our dispatchers and drivers to stay in sync, even when they’re miles apart.“

November 7, 2025

DB

Daniel B

Operations ManagerAutomotive, 51 - 200 employeesUsed the software for: Less than 6 months.

“It doesn't seem to be the most accurate in our case.“

August 8, 2025

## Showing most helpful reviews

Showing 1-25 of 162 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Essence H.  
Marketing Director  
Marketing and Advertising  
Used the software for: I used a free trial

### "The best of the best!"

October 21, 2020

5.0

I used to use a time tracking software but it didn't take screenshots and remind me of idle time. I like both of the features because it gives some accountability.

Pros

It is very easy to use and the design of the platform is clean and easy to understand.

Cons

I liked other software to download an app,I don't believe this app has that option.

Alternatives considered

[HiveDesk](https://www.capterra.com/p/121252/HiveDesk/)[SCREENish](https://www.capterra.com/p/155968/SCREENish/)[DeskTime](https://www.capterra.com/p/168660/DeskTime/)

Reason for choosing Monitask

Easy to read, clean fresh look and affordability

Switched from

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Didn't take screenshots.

Review Source

MW

Marshall W.  
President  
Construction  
Used the software for: 6-12 months

### "Managing remote project teams across sites is now seamless"

November 18, 2025

5.0

Project management efficiency has seen remarkable improvement. Administrative overhead has decreased. This system delivers excellent value for construction management.

Pros

Monitask provides excellent visibility for project management teams. Time tracking helps accurately allocate hours across job sites. Activity monitoring ensures administrative staff maintain focus. Mobile accessibility allows checking team status from anywhere.

Cons

Field staff adoption required additional training sessions. Offline functionality could be more robust for remote sites. Integration with construction software needed customization.

Review Source

SS

Saurabh S.  
Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Missing features"

December 19, 2019

3.0

Overall I liked this system but without few features mentioned above, it will be difficult to use it for long term.

Pros

User friendly interface, Required reporting features. Main thing I liked about this is ability to select currency for each individual separately.

Cons

It do not have some of the features like 1) We can not provide access to client for reviewing project and where time is consumed 2) It do not have a way to put non billable hours. For example, if I have worked 5 hours on a project and want to bill my client only 2 hours. I can not do that. I have to delete 3 hours in order to do it but I need those 3 hours information for future reference. 3) It do not Integrate with task management software like Office 365, Jira 4) Good to have video recording feature apart from screenshot

Alternatives considered

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)[DeskTime](https://www.capterra.com/p/168660/DeskTime/)

Reason for choosing Monitask

As of now I am mostly using Hubstaff because of missing features I mentioned.

Review Source

NME

Nathaniel Mark E.  
Medical VA  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Efficient Productivity Tracking with Minor Drawbacks"

September 19, 2025

5.0

My overall experience with Monitask has been positive. It helps me stay organized, track productivity, and manage tasks effectively. While there are minor drawbacks, such as occasional connectivity issues, the platform is generally reliable and useful for time management and accountability.

Pros

I liked most about Monitask is that it provides clear and detailed productivity tracking, making it easier to monitor tasks and manage time efficiently. The reporting features are also helpful for staying organized and accountable.

Cons

Liked least about Monitask is that the tracking can feel a bit intrusive at times, and the interface is not always very intuitive. It also requires consistent internet connection, which can be inconvenient.

Review Source

PG

Punnet G.  
Chief operating Officer  
Financial Services  
Used the software for: 1-2 years

### "Effective Time-Tracking Tool That Enhance Project Accountability"

November 19, 2025

5.0

Monitask improved our billing accuracy, clarified workload distribution, and strengthened transparency across client-facing consulting teams.

Pros

Accurate tracking, helpful productivity reports, and easy oversight for consultants working across multiple clients projects.

Cons

Lacks deeper integrations with several enterprise project-management platforms our consulting teams rely on daily, creating occasional workflow disruptions.

Review Source

SB

Sophie B.  
Manager  
Computer Software  
Used the software for: 6-12 months

### "A perfect tool for tracking remote creative teams"

June 30, 2025

5.0

We use Monitask to track time for billing and team performance across our remote marketing team. It has increased transparency and helped us reduce timesheet disputes. We’ve also caught workflow issues we wouldn’t have noticed without it.

Pros

Monitask makes it incredibly easy to see who is working, what they’re doing, and how long they spend on each task. The screenshot capture feature gives us a transparent view of progress without interrupting the designers or writers. I also like the breakdown by activity level — it helps with our team retros.

Cons

Very minor, but I wish the visual analytics had dark mode or more theme options. The current dashboard works well but could feel more modern visually.

Review Source

SG

Selenia G.  
Founder and Lead Designer  
Internet  
Used the software for: 1-2 years

### "Reliable Time Reporting for Creative Work "

June 26, 2025

5.0

This tool has made my life so much easier in preparing reports. Before, I had to gather notes and calculate hours by hand, which took time, but now Monitask takes care of that automatically and accurately. So I can invoice faster and avoid misunderstandings with clients. The tool is a success!

Pros

Monitask helps me keep track of time for each project, allowing me to accurately record what I spend on reviews, design, client, and strategy. In addition, their reports are very complete, smooth, and ready to use when I need to invoice, which has saved me a lot of time.

Cons

Having a mobile app would give you much more flexibility. The desktop version works well, but being able to review reports or view activity from a cell phone would make the day-to-day work much easier.

Review Source

CG

Charlie G.  
Project Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Transformed our software development monitoring"

April 14, 2025

5.0

Gives us visibility into complex development workflows without interrupting programmer focus. We can see which parts of our codebase require the most attention and where we might need additional resources. Has reduced our need for status update meetings significantly.

Pros

We rely heavily on the project tracking integration to monitor our 30-person development team. Being able to see which applications developers are using throughout the day helps us allocate resources more effectively. The automatic screenshot blurring for sensitive information protects our intellectual property while still verifying productivity.

Cons

Would like more granular permission settings for different team lead roles.

Review Source

CW

Colton W.  
Project Management  
Financial Services  
Used the software for: 1-2 years

### "Perfect for our distributed accounting team"

April 14, 2025

5.0

Provides accountability for remote workers handling confidential information. We can verify that staff are following security protocols and focusing on assigned tasks. Helps us maintain client confidentiality standards while allowing flexible work arrangements.

Pros

Our accounting firm uses Monitask to monitor our remote staff handling sensitive financial data. The URL tracking feature gives us peace of mind about data security and ensures staff are only accessing approved websites. The idle time detection helps us distinguish between research time and actual inactivity.

Cons

Occasionally need to refresh the browser to see the most current status updates.

Review Source

RK

Rebecca K.  
HR Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Would Recommend to Companies"

October 15, 2025

5.0

We are fairly new to using Monitask but it is working well so far with our office employees. It is easy to monitor and quick to turn on and off daily.

Pros

Being able to view each click and get notified about productivity using different metrics. We are able to track the full history of each employee too.

Cons

Sometimes it is challenging when setting up new users to ensure certain boxes are ticked so we can track their productivity and set them up properly

Review Source

MS

Mila S.  
agent  
Real Estate  
Used the software for: Less than 6 months

### "Highly recommend "

November 5, 2024

5.0

10/10 so far, great piece of software and a fantastic team!

Pros

It's a very powerful piece of software, I had an onboarding call with \[sensitive content hidden\] and learned that it has literally all the functionality that I needed - just had to figure out how to get set up. The \[sensitive content hidden\], has also been incredibly responsive - you don't normally get this type of attention with any software..

Cons

for someone who's not very familiar with this kind of tech, i was just overwhelmed with all the options but that was solved by having an onboarding call.

Alternatives considered

[Harvest](https://www.capterra.com/p/75598/Harvest/)[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)[Clockify](https://www.capterra.com/p/169607/Clockify/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reason for choosing Monitask

i asked chatgpt to give me a list and went through all of them , price for value was the best and your functionality specs included what i was looking for

Switched from

[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)

i never got onboarded so perhaps i didnt know the features there but from the pricelist vs feature thing on your page, monitask seems to offer more functionality for less

Review Source

RG

Robin G.  
Talent Acquisition Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "GOOD FEATURES"

October 3, 2024

5.0

People generally appreciate Monitask for its simplicity in tracking time and productivity, especially for managing remote teams. The automated screenshots and activity monitoring can be helpful for employers but might create a sense of micromanagement if not communicated well.

Pros

I like the options were I can see the employees productivity, number of hrs work and their inactive status specially for over lunch and over breaks. Screenshots help us in monitoring the productivity of our employee.

Cons

The screesnhots. All its features are great.

Switched from

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

It is not that effective and we need more accurate time tracking software to track and monitor all our employess productivity.

Review Source

EC

Emily C.  
Marketing  
Construction  
Used the software for: Less than 6 months

### "Great tool for small teams "

July 17, 2024

5.0

It's been great and very simple. We initiated with the free trial and were able to use the software freely before purchasing, which helped us determine that it satisfied our needs.

Pros

It allows no minimum number of users, which is great for small teams. Many remote tracking tools have minimum user requirements which end up costly and unused. The screenshots are always accurate and clear and the productivity indicator is really useful for reviewing hours.

Cons

More tools in the subscriptions for smaller teams.

Alternatives considered

[Teramind](https://www.capterra.com/p/172645/Teramind/)

Reason for choosing Monitask

They had a minimum user requirement to purchase which we didn't need.

Review Source

RN

Ruchel N.  
Assistant  
Entertainment  
Used the software for: I used a free trial

### "My Trial Days in Monitask"

December 13, 2023

5.0

It's great and not half bad. I felt bad about that my trial ends and I can't do even a thing to get my alloted time. I actually used it on my work so yeah 40/100 rate.

Pros

Easy to understand, very efficient and I can monitor my time effectively. I also like the transparency of it.

Cons

I thought it was free then trial is too short and when the trial ends I don't know if I can retrieve my Time Tracking there, it doesn't even allow me to check my status. It actually compromise my time availability and I can't do my invoice now.

Switched from

[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

I can't retrieve my time tracking due to the fact my trial ends and I can't do a thing about my profile.

Review Source

AN

Arthur N.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great Employee Monitoring Software"

April 24, 2024

5.0

Pros

I have used a few other ones such as Hubstaff, and ActivTrack. Monitask is so much better and the pricing structure is also better than these competitors.

Cons

User-Friendly - Payment options, schedule tracking

Switched from

[ActivTrak](https://www.capterra.com/p/135366/ActivTrak/)[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)

I have used a few other ones such as Hubstaff, and ActivTrack. Monitask is so much better and the pricing structure is also better than these competitors.

Review Source

GD

Greg D.  
Admin  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great Software"

June 10, 2025

5.0

great

Pros

accuracy of the software is great, it gives a screenshot every 30 seconds so you can what is going on in real time

Cons

false mouse jiggler reporting, we had an employee who was being reported as using 3 party software to pretend like they were working

Review Source

SH

Stepan H.  
Owner  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great product"

May 29, 2025

4.0

So far so good. Installation went smoothly yet some things one has to study how to set up. Possibly it would be wise to highlight the most important features and keep the advanced settings somewhere in a separate area to make it easier to use.

Pros

it's a very complete product, very nice that you can specify projects. I like also the screenshotting feature so that you can see back what you've been working on.

Cons

I still have to dive deeper into it to figure out how it works, which might be a minor drawback. Lot of features that I am not sure if I all need.

Review Source

tK

tony K.  
director  
Construction  
Used the software for: I used a free trial

### "superb excellent app and great service "

September 23, 2024

5.0

excellent i feel that i have full support via email so any issues I have get resolved within hours.

Pros

Easy to setup and so impressed with the support offered, it's a brilliant app that is both easy to install easy to use and true value for money.

Cons

nothing, its been great so far and I have email support for any issues that may come up.

Review Source

Falisha Z.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Task tracking and manager"

October 21, 2021

4.0

Pros

Monitask is important for my workflow, as they offer an easy way to track and time track my task. I usually collaborate it with my team, and we can monitor easily the task progress and intervention that are needed for the task. The notification will be sent either by email or on the notification central for the task that has reach its dateline and still not marked complete.

Cons

Monitask has limited logs or history for the time tracking. It only store the logs for the last 2 weeks and nothing after it. I make the auditing process is harder as i will need to save the logs manually before it disappeared.

Review Source

VR

Verified Reviewer  
Senior Technical Support Specialist  
Telecommunications  
Used the software for: 6-12 months

### "User experience "

February 20, 2023

5.0

The overall experience is really amazing

Pros

It has so many other options what I like most about that it has automatic start option so we don’t need to login every day manually 😊

Cons

Recently we are facing some issue with it functionality like some time it is getting stuck and when we are restarting it again.It’s starting from beginning not from where it left off

Review Source

HS

Hardik S.  
Customer Relation Team  
Telecommunications  
Used the software for: 6-12 months

### "A reliable product for Business"

February 14, 2023

5.0

I've been working at this company since 2022 and it's so easy to manage timesheets and also a great way to track activity.

Pros

The best thing about this software is to keep an eye on employees.

Cons

Honestly, there's nothing wrong with this software.

Review Source

KR

Karen R.  
Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Great Tool "

August 12, 2022

5.0

Pleased with the tool as first time users, very comfortable easy and complete tool.

Pros

I do like myself an easy tool where I can monitor and help keep track in actual time for our staff.

Cons

we can implement notifications when agents access one of the restricted websites and let the leader know right away so we can adress and review it right away.

Review Source

AC

Antonio C.  
IT Manager  
Telecommunications  
Used the software for: 6-12 months

### "Excellent Solution"

July 21, 2022

5.0

Pros

It´s very useful can get the screenshots of all activities of my remote users this feature increase the productivity

Cons

Maybe the cost can be less expensive but I think the price VS features is good

Reason for choosing Monitask

Easy to use and good comments in the internet reviews

Review Source

KP

Kirill P.  
Project manager  
Computer Software  
Used the software for: Less than 6 months

### "Highly recommend"

March 6, 2023

5.0

Monitask has made tracking our team's productivity so much easier! We used to struggle with getting accurate time logs and managing tasks efficiently, but with Monitask, everything is streamlined. I love how easy it is to set up, and the reporting features are fantastic. The customer service team is also very responsive and helpful. Highly recommend it!

Pros

Easy to use, accurate time tracking, helpful reporting features, responsive customer service.

Cons

None that I can think of! It can be difficult to navigate at times, especially for those who aren't as tech-savvy.

Alternatives considered

[Kickidler](https://www.capterra.com/p/172028/Employee-Monitoring-Software-and-Time-Tracking-Solution/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reason for choosing Monitask

Value for money

Review Source

LM

Len M.  
CEO  
Telecommunications  
Used the software for: Less than 6 months

### "good value- full feature set & supports multiple monitors"

August 8, 2020

4.0

our full team, everyone including management and owners, uses this tool. We found it very helpful to keep us on task.

Pros

Full feature set, ability to screen capture more than one monitor, and ability to update task comments in between/independent of screen captures - this allows the team to note key items as they come up. Pricing is fair.

Cons

minor...no direct way to go from the tool to the www dashboard. Need to click 'enter manual time' then go from there.

Reason for choosing Monitask

we reviewed many of the very good product offerings in the space. Monitask went to the top of the list for us due to its rich feature set, ease of configuration, and not overly costly.

Review Source

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## Related categories

[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Task Management](https://www.capterra.com/task-management-software/)

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