# Page 2 | Monitask Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Monitask the right Employee Monitoring solution for you? Explore 161 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/163622/Monitask/reviews

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Monitask

4.8 (161)

[View alternatives](https://www.capterra.com/p/163622/Monitask/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Monitask

## Showing most helpful reviews

Showing 26-50 of 161 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TF

Tim F.  
COO  
Business Supplies and Equipment  
Used the software for: 1-2 years

### "Strong for training, consulting, and project-based work"

October 10, 2025

5.0

Our experience at Digital Strategy Consulting & Digital Training Academy has been positive overall. Monitask gives us better transparency, helps improve estimates, and supports more accurate billing. The small drawbacks are manageable and outweighed by the many gains in productivity and accountability.

Pros

Monitask helps us monitor how our trainers and consultants spend their time on courses, client work, or internal content development. The breakdown of hours by task type has enabled us to improve project estimates and profitability. We appreciate how the interface is intuitive, which reduces time spent training new staff.

Cons

Some employees feel self-conscious with frequent screenshots, especially during tasks that require reflection or research. The reporting filters don’t always allow grouping by project subtype, which we often need for analyzing internal vs external revenue work. There have been occasional lag issues when internet is congested.

Review Source

CF

Christian F.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Monitask Has Completely Transformed How Our Remote Finance Team Works"

November 13, 2025

5.0

Monitask has significantly improved the efficiency and trust within our remote operations at Faes & Co. It gives both managers and employees clarity and confidence — something that’s invaluable in a finance-driven environment where accuracy and time management matter most. I would recommend Monitask to any company managing remote teams who want to maintain productivity, accountability, and peace of mind. It’s been one of the best investments we’ve made this year.

Pros

At Faes & Co, we manage multiple client accounts across different time zones, and before Monitask, tracking productivity and ensuring accountability was a real challenge. What I love most about Monitask is how seamlessly it integrates time tracking with detailed activity monitoring without feeling intrusive. The dashboard is intuitive — I can quickly see what each team member is working on and how projects are progressing. The automatic screenshots and work summaries help me make data-driven decisions about resource allocation. It’s been a game changer for transparency and remote collaboration in our finance workflows.

Cons

Honestly, there isn’t much to dislike. If I had to pick one thing, it would be that the initial setup took a bit of time to tailor reports exactly how we needed them for our finance projects. But once that was done, everything ran smoothly, and the support team was incredibly helpful during the setup phase.

Review Source

SC

Sebastian C.  
CEO at MyBikeMx  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "An Efficient Tool That Keeps Our Remote Operations Running Smoothly"

November 7, 2025

5.0

Monitask has been a game changer for our remote and field operations. It keeps our logistics team focused, improves accountability, and gives us a clear overview of performance. The learning curve was short, the security is solid, and their support team is outstanding. I highly recommend Monitask to any company looking to manage remote work efficiently while maintaining transparency and teamwork.

Pros

At MyBikeDrop, we manage logistics and delivery teams spread across different locations, so having a reliable system to monitor remote work was a must. Monitask has truly made that process effortless. The time tracking and task management features help us stay organized, while the screenshot and activity monitoring tools give clear visibility into daily progress without feeling intrusive. I also appreciate how secure the platform feels data protection is critical in our industry, and Monitask gives us that confidence. The collaboration tools make it easier for our dispatchers and drivers to stay in sync, even when they’re miles apart. Their customer support is another highlight they’re always friendly, responsive, and genuinely care about helping us get the most out of the software.

Cons

Honestly, I haven’t found anything to dislike so far. Everything works smoothly, and the setup process was straightforward even for our non technical team members.

Review Source

RT

Randen T.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent customer service"

October 10, 2025

5.0

It was easy to get started with our in house team leaning on the monitask training and customer service.

Pros

Amazing customer support, easy learning curve, and super detailed employee attendance tracking and task management.

Cons

I liked it more than all the other platforms we researched. We migrated from UpWork and found Monitask to be an all around win.

Switched from

[Enterprise Suite](https://www.capterra.com/p/207188/Upwork/)

Overall better fit and functionality with better employee monitoring

Review Source

KS

Kimberly S.  
Human Resources Generalist  
Warehousing  
Used the software for: Less than 6 months

### "Monitask! Try it, you won't regret it!"

August 1, 2025

5.0

LOVE IT! I am so happy we have decided to utilize this for our remote employees. It builds trust on both sides of the fence.

Pros

The main reason we have this is to monitor our remote employees and how effective it is to work remotely. It has been perfect in relation to how it monitors how long it takes for tasks to be completed.

Cons

The only set back I have is the fact we aren't notified when the user signs in to Monitask to start their time.

Alternatives considered

[Apploye](https://www.capterra.com/p/239423/Apploye/)

Reason for choosing Monitask

Monitask is much more user friendly and can be set up specifically for individual users.

Review Source

CW

Colton W.  
Project Management  
Financial Services  
Used the software for: 1-2 years

### "Perfect for our distributed accounting team"

April 14, 2025

5.0

Provides accountability for remote workers handling confidential information. We can verify that staff are following security protocols and focusing on assigned tasks. Helps us maintain client confidentiality standards while allowing flexible work arrangements.

Pros

Our accounting firm uses Monitask to monitor our remote staff handling sensitive financial data. The URL tracking feature gives us peace of mind about data security and ensures staff are only accessing approved websites. The idle time detection helps us distinguish between research time and actual inactivity.

Cons

Occasionally need to refresh the browser to see the most current status updates.

Review Source

DP

David P.  
Project Manager  
Market Research  
Used the software for: 1-2 years

### "Stealth mode is a game changer"

April 15, 2025

5.0

We needed a way to ensure productivity without destroying trust. The stealth monitoring gives us the real oversight we need while employees don't feel constantly watched. Productivity is up and complaints about micromanagement are down.

Pros

The stealth mode feature has completely changed how we monitor performance. Our team used to feel anxious about being watched, but with stealth mode we can check in periodically without them knowing they're being monitored. This hidden monitoring gives us true insight into work habits without creating that "big brother" atmosphere.

Cons

Would like more detailed reports on historical performance trends.

Review Source

AH

Alexander H.  
Marketing Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Excellent for monitoring our data entry department"

April 14, 2025

5.0

Allows us to ensure consistent productivity standards across our data processing department. We’ve been able to identify which employees struggle with particular types of forms and provide targeted training. Has helped standardize our work expectations across different office locations.

Pros

Our insurance company uses Monitask for monitoring our 45-person data entry team. The keyboard and mouse activity tracking helps us identify efficiency patterns among our top performers. We particularly value the ability to set different monitoring schedules for different teams.

Cons

Report generation takes a bit longer than expected for very large teams.

Review Source

PL

Peter L.  
Supervisor  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "A Reliable, Hassle-Free Way to Manage Our Remote Call Center Team"

June 6, 2025

5.0

Pros

The stealth mode is a game-changer! It lets our supervisors keep an eye on remote agents without interrupting their calls. Plus, exporting detailed time logs is super easy and quick.

Cons

The weekly reports are helpful, but it would be great to have more options to customize how we export them.

Switched from

[Time Doctor](https://www.capterra.com/p/129984/Time-Doctor/)

We were looking for a simpler, lighter tool with faster and more frequent screen capture options — and we found exactly that.

Review Source

PM

Peter M.  
IT Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great for managing remote teams and tracking daily output"

May 26, 2025

5.0

We use Monitask to track working hours and analyze user productivity. It provides accurate data for performance reviews, and makes managing workflows very easy.

Pros

Monitask offers a straightforward interface for time tracking. One of the best qualities is running in the background whilst automatically logging work hours and capturing periodic screenshots. You can easily monitor a team's performance.

Cons

Screenshots load very slowly when you try to review multiple users. There is need for optimization here.

Review Source

VR

Verified Reviewer  
Operations Manager  
Automotive  
Used the software for: Less than 6 months

### "Great tool for tracking employees completed tasks!"

August 8, 2025

5.0

Very useful tool and helped us find an employee that learned how to bypass the activity trackers of another software that we used.

Pros

I like the fact that Monitask takes screenshots every two minutes of the PC, this helps us to track tasks completed as well as gauge inactivity.

Cons

I think the activity tracker could use some more work. It doesn't seem to be the most accurate in our case.

Alternatives considered

[Intelogos](https://www.capterra.com/p/10015923/Intelogos/)

Reason for choosing Monitask

The fact that Monitask takes screenshots every two minutes is extremely useful for us

Review Source

PR

Peter R.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "Perfect tool for our customer service department"

April 12, 2025

5.0

I can spot check quality without having to listen to calls all day. Also helps me identify which team members are handling the most tickets vs who might be slacking off. Our resolution times have gotten better since people know their work is being monitored.

Pros

I manage the customer service team and needed a way to keep an eye on performance. Monitask lets me see what my reps are actually doing during their shifts. I particularly like how I can check screenshots to make sure everyone follows our conversation templates with customers. Makes my job so much easier than walking around the floor all day.

Cons

Sometimes it takes a while to load all the screenshots when I have multiple agents to check on.

Alternatives considered

[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)

Reason for choosing Monitask

Very First and Low cost .its load speed very first . And cost very low

Review Source

GD

Greg D.  
Admin  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Great Software"

June 10, 2025

5.0

great

Pros

accuracy of the software is great, it gives a screenshot every 30 seconds so you can what is going on in real time

Cons

false mouse jiggler reporting, we had an employee who was being reported as using 3 party software to pretend like they were working

Review Source

CB

Carol B.  
Office Manager  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Happy with Monitask"

March 23, 2025

5.0

I was very happy with this application, reliable and accurate

Pros

Reports are reliable and easy to read the weekly reports

Cons

The pricing was a little above our budget

Alternatives considered

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reason for choosing Monitask

We chose this program for our first tracking application

Review Source

Debora Pougoumba O.  
operations manager  
International Affairs  
Used the software for: Less than 6 months

### "Very useful tool for time tracking"

May 21, 2025

5.0

my overall experience with Monitask has been extremely positive.As someone who mmanages a remote team, i was constantly looking for tool that could help me stay organized

Pros

it is easy to use, and i can track my team's work without asking them for updates all the time.the interface is clean and easy to navigates

Cons

Sometimes the reports take a few extra seconds to load, but it's not a big issue.while this can be bit inconvenient when i'm in a rush,it hasn't significantly affected my workflow.

Review Source

MS

Mila S.  
agent  
Real Estate  
Used the software for: Less than 6 months

### "Highly recommend "

November 5, 2024

5.0

10/10 so far, great piece of software and a fantastic team!

Pros

It's a very powerful piece of software, I had an onboarding call with \[sensitive content hidden\] and learned that it has literally all the functionality that I needed - just had to figure out how to get set up. The \[sensitive content hidden\], has also been incredibly responsive - you don't normally get this type of attention with any software..

Cons

for someone who's not very familiar with this kind of tech, i was just overwhelmed with all the options but that was solved by having an onboarding call.

Alternatives considered

[Harvest](https://www.capterra.com/p/75598/Harvest/)[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)[Clockify](https://www.capterra.com/p/169607/Clockify/)[Toggl Track](https://www.capterra.com/p/247745/Toggl/)

Reason for choosing Monitask

i asked chatgpt to give me a list and went through all of them , price for value was the best and your functionality specs included what i was looking for

Switched from

[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)

i never got onboarded so perhaps i didnt know the features there but from the pricelist vs feature thing on your page, monitask seems to offer more functionality for less

Review Source

nB

nassim B.  
web dev  
Information Services  
Used the software for: Less than 6 months

### "Great Tool for Time Tracking and Team Productivity"

January 22, 2025

5.0

excellent experience overall. It’s a reliable tool that helps streamline time tracking and team productivity, making project management much more efficient.

Pros

Monitask’s intuitive interface and time-tracking features make it easy to monitor productivity. The screenshot tool and detailed reports are especially helpful for remote team management.

Cons

I haven’t encountered any significant drawbacks with Monitask—it works exactly as expected and meets all my needs.

Switched from

[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)

too expensive and forced me to purchase for 2 employees minimum

Review Source

MK

Mohamed K.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Solid product "

March 4, 2025

5.0

Pros

At an occasional glance, I can determine if my team is stuck on something and intervene to save time

Cons

Dashboard occasionally doesn't load at all. Some cookie or cache issue that I shouldnt be seeing as an end user

Review Source

JA

Jawad A.  
Owner  
Design  
Used the software for: Less than 6 months

### "Don’t recommend "

January 23, 2025

3.0

Bad not as expected , not friendly and doesn’t show details , no online support and many bugs

Pros

It gives Attendance only

Cons

Not friendly to set up, many bugs, dose not show the exact material. I mean if the employee is using YouTube, it dose not indicate the name of the YouTube.

Review Source

RM

Robert M.  
Sales Head  
Marketing and Advertising  
Used the software for: I used a free trial

### "Something to maximize productivity"

January 19, 2025

5.0

So far so good. There is still so much to explore and make good use of

Pros

qInvaluable Data. No one had a clue but data breaking down everything made life so mcu s

Cons

End user has the option to manipulate data

Review Source

RB

Raosaheb B.  
IT Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Effortless Employee Tracking Made Simple"

December 19, 2024

5.0

Overall, seamless Employee Tracking Software with powerful features. And it simplifies tracking employee productivity, attendance, and task performance.

Pros

Setting up new users and screenshots feature

Cons

Arranging the shifts and traack accoring to time zones

Switched from

[Employee Monitoring Software](https://www.capterra.com/p/200765/PC-Monitoring-Software/)

The previous tracking software works worldwide but got the issues for China region from setup to tracking all activities.

Review Source

DL

Diego L.  
Director general  
Accounting  
Used the software for: Less than 6 months

### "Usala te ayudará mucho"

January 16, 2025

5.0

Muy cómoda y útil en especial para pequeñas empresas que no tienen área de sistemas.

Pros

Fácil de usar y ofrecen asistencia gratuita para configurar

Cons

en realidad no me molestó nada de la aplicación, es muy económica.

Review Source

GM

Gabriel M.  
Consultor  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Ótima experiência"

February 26, 2025

5.0

Pros

Ótimos recursos. Fácil visualização da linha do tempo

Cons

Dificuldade de transferir as licenças entre usuários

Review Source

MV

Mate V.  
Fullstack developer  
Internet  
Used the software for: Less than 6 months

### "Best task follower ever"

October 1, 2024

4.0

For now everything works fine and I'm really happy with it.

Pros

I can easily follow what I have done in the past.

Cons

There is no reminder if I'm working on other project. There should be something like: Are you still working on that project?

Review Source

tK

tony K.  
director  
Construction  
Used the software for: I used a free trial

### "superb excellent app and great service "

September 23, 2024

5.0

excellent i feel that i have full support via email so any issues I have get resolved within hours.

Pros

Easy to setup and so impressed with the support offered, it's a brilliant app that is both easy to install easy to use and true value for money.

Cons

nothing, its been great so far and I have email support for any issues that may come up.

Review Source

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## Related categories

[Employee Monitoring](https://www.capterra.com/employee-monitoring-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Task Management](https://www.capterra.com/task-management-software/)

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