Who Uses This Software?

XenCALL is a best-of-breed provider of cloud-based contact center software for call centers of any size to help them manage their leads, monitor their workforces and close more sales.


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • XenCALL
  • www.xencall.com
  • Founded 2012
  • Canada

About XenCALL

XenCALL is an all-in-one CRM and VOIP predictive dialer that empowers inside-sales offices to close more leads, enhance customer relationships and increase the efficiency levels of sales agents. Completely cloud-based with no downloads required and user-friendly, our product is secure and intuitive. XenCALL offers personalized training sessions and a fully in-house support team. Signup for a free demo without any purchase commitments.


XenCALL Features

  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management

XenCALL Reviews

MOST BANG FOR THE BUCK !!!! Hands down the most comprehensively package dialer/ crm setup

Sep 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Initially I had never heard of them and was already exposed to safesolutions and five9 and the pros and cons to both( Which incidentally for me their cons far outweighed their pros).
Then after setting up for the free trial and getting acclimated to the different processes, I ran into call quality issues so i called their support desk. The person that answered the phone name, Dade, was phenomenal. Not only did he fix that issue but also with my permission, had removed some of the bugs he discovered. This was a lengthy process but none the less it was completed. That sold me, because all to often the help desk is an outsourced company that is hard to understand and quick to say the problem is "on our end & not their end ", so they can't assist us with a resolution. Smartly packaged with competitive price points, Xencall is a no brainer.