# Swoop Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Swoop Software - reviews, pricing plans, popular comparisons to other Transportation Dispatch products and more. Source: https://www.capterra.com/p/163646/iRoofing --- # Swoop Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Swoop ## What is Swoop? Swoop's technology focus and deep partnerships with local towing providers allow them to deliver an exceptional roadside experience, with all the features that modern, mobile consumers expect today (truck tracking, real-time notifications). Our software gives unprecedented transparency into an industry that previously operated as a black box. Today, we work with major insurance carriers, luxury OEMs, and ride-sharing businesses nationwide. ## What is Swoop used for? [Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)[Towing](https://www.capterra.com/towing-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Swoop?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://joinswoop.com&name=Swoop) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Swoop 4.0 (3) VS. [4.7 (356)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $49 Per User, Per Month Starting Price $24 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (3) Ease Of Use 4.5 (356) Value For Money 3.0 (3) Value For Money 4.6 (321) Customer Service 3.7 (3) Customer Service 4.8 (341) ## Swoop alternatives [4.2 (233)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.5 (1,687)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) [4.5 (938)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/) Highest Rated [Truckbase](https://www.capterra.com/p/10002334/Truckbase/) [4.8 (68)](https://www.capterra.com/p/10002334/Truckbase/reviews/) Starting price $490.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10002334/Truckbase/) [View all alternatives](https://www.capterra.com/p/163646/Swoop/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Fuel Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Monitor fuel consumption and optimize fuel usage Routing 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Billing & Invoicing Create, manage, and send invoices or bills to customers Chat/Messaging Communicate using direct chat or messages within the system Client Management Manage contact details and communication with clients Commission Management Tracking, calculating, and paying commissions and earnings to employees Swoop 9 features Create, manage, and send invoices or bills to customers Communicate using direct chat or messages within the system Manage contact details and communication with clients Tracking, calculating, and paying commissions and earnings to employees Management of commercial motor vehicles for work-related purposes Monitor fuel consumption and optimize fuel usage System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Manage, maintain and track the performance of assets and equipment Plan daily routes to optimize employee scheduling and provide directions Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 3.0 (3) Free Trial Basic $49.00 Per User,Per Month Value for money 3.0 (3) 3.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (3) 3.7 Based on 3 reviews ## User reviews Overall rating 4.0 Based on 3 reviews Filter by rating 5(1) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AH Amanda H. Dispatcher Automotive ### "Swoop Towing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 July 17, 2021 We've chosen not to use as our main platform because it would be more difficult to use than Beacon. Pros I like how easy it is to complete the invoicing and submitting it. It's also easy for drivers to use and learn. Agero streamlined with Swoop when they merged, and it's been trickyat times to operate. Cons I do not like that there is no notifications on the app like there is on the desktop dashboard. Swoop requires phone calls for anything, which almost makes the online cancel and GOA options moot points. There is no option to communicate back and forth on the assignments, and updating items are very hard because some things will not update. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DS Dave S. Operations Manager ### "Unsatisfactory. " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 12, 2018 I honestly would recommend this system Pros Theres a free trial which is great i guess but in my opinion, the whole system should be free. It lacks in so many areas its hard to believe some people are paying for the service. Cons The only good thing i found about using the system is its quite user friendly, however the system itself does not support alot of my towing needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WS William S. Opps manager Automotive ### "Outstanding customer service!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2017 Reduction of call handle time. No need to be on the phones typing info in any longer. This software is so easy to use we train live instead of spending time side jacking. Pros User friendly and super easy to use. This was a difficult transition for our staff to leave the old company but once they spent a few minutes acclimating to the new software they loved it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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