---
title: "The page you were looking for doesn't exist (404)"
description: ""
source_url: "https://www.capterra.com/p/16365/Azure/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

Microsoft Azure

4.6 (1980)

[View alternatives](https://www.capterra.com/p/16365/Azure/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated September 29th, 2026

# Reviews of Microsoft Azure

Ease of use

4.2

Customer Service

4.2

## Pros and Cons in Reviews

Jerry L

OwnerComputer & Network Security, Self-employedUsed the software for: More than 2 years.

“The integration of RBAC with Entra ID makes access control seamless, allowing me to manage permissions in a centralized and secure way.“

April 17, 2026

LB

Lucas B

IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The biggest drawback of Microsoft Azure is that its complexity can feel overwhelming, especially when navigating the portal’s many configuration options, overlapping services, and occasionally inconsistent user experience.“

March 16, 2026

cq

connor q

Team LeadMedia Production, 201 - 500 employeesUsed the software for: 1-2 years.

“Azure fits comfortably into environments that are already ebedded into the Microsoft ecosystem, with Active Directory etc - especially through Entra and hybrid setups.“

April 16, 2026

Jesse Z

Software EngineerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years.

“When creating bugs for each sprint, it is incredibly difficult at times to find where required fields preventing you from saving those kind of work items are.“

July 23, 2026

LB

Lucas B

IT Service Desk AnalystFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“I especially appreciated how intuitive it was to connect Azure services with tools like Active Directory, Visual Studio, and Microsoft 365, reducing setup time and simplifying identity management.“

March 16, 2026

SN

Syed Faisal N

Cloud Solutions ArchitectLegal Services, 11 - 50 employeesUsed the software for: 1-2 years.

“Sometimes Azure pricing feels confusing and can become high especially with usage based billing like per second charges.“

April 27, 2026

Jesse Z

Software EngineerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years.

“Azure integrates Git very well leading to developers to be able to pull software changes for work items and branches without needing to use command line tools.“

July 23, 2026

ak

august k

Managed services EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“Some areas can be confusing to navigate, and costs can be hard to track if resources are not monitored closely.“

June 4, 2026

## Showing most helpful reviews

Showing 1-25 of 1980 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

April V.  
Loan Originator  
Real Estate  
Used the software for: 1-2 years

### "Powerful and Scalable Cloud Platform"

August 10, 2026

4.0

Overall, my experience with Microsoft Azure has been very positive. It provides a reliable, secure, and highly scalable cloud platform that supports a wide variety of business needs. The integration with the Microsoft ecosystem, combined with its flexibility and ongoing innovation, makes it an excellent choice for organizations looking to build and manage cloud-based solutions.

Pros

What I like most about Microsoft Azure is its scalability and broad range of cloud services. It integrates well with other Microsoft products, making it easy to manage infrastructure, applications, storage, and security from a single platform. The flexibility to scale resources as business needs change and the strong security features make it a reliable solution for organizations of all sizes.

Cons

One downside of Microsoft Azure is that it has a steep learning curve, especially for users who are new to cloud platforms. The large number of services and configuration options can feel overwhelming, and managing costs requires careful monitoring to avoid unexpected expenses. Once familiar with the platform, however, these challenges become much easier to manage.

Review Source

cF

christopher F.  
Brand Strategy Lead  
Marketing and Advertising  
Used the software for: I used a free trial

### "Robust Cloud Performance with a Steep Learning Curve"

August 14, 2026

4.0

My overall experience with Azure has been consistently strong, particularly in environments that demand stability and flexible resource allocation. It delivers powerful cloud capabilities, though mastering its full potential requires time and careful cost management.

Pros

Azure excels in scalability and reliability, giving you enterprise‑grade performance without forcing complex configuration. Its ecosystem integrates smoothly with existing Microsoft services, making cloud adoption feel natural and efficient.

Cons

The platform’s pricing structure can be difficult to predict, especially when workloads scale unexpectedly. Some services also require deeper technical knowledge, which raises the learning curve for new users.

Alternatives considered

[AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/)[Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)

Reason for choosing Microsoft Azure

Azure offered the strongest alignment with our existing Microsoft ecosystem, which reduced integration complexity and accelerated deployment. Its balance of scalability, security, and enterprise‑grade tooling made it a more cohesive long‑term solution than AWS or Google Cloud.

Review Source

KL

Khimson L.  
It admin  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Powerful Cloud Platform with Excellent Microsoft Integration"

August 21, 2026

3.0

Microsoft Azure is a powerful and flexible cloud platform that works especially well in Microsoft-based environments. The integration with Windows Server, Microsoft 365, and identity management makes it a strong choice for businesses. Although Azure has a learning curve and its pricing can be complicated, it provides the tools and scalability needed to support everything from small workloads to large enterprise environments.

Pros

Wide range of cloud services and solutions Excellent integration with Microsoft 365, Windows Server, and Active Directory Highly scalable and flexible Strong security and compliance features Good tools for virtual machines, storage, networking, and backups Powerful monitoring and management capabilities Excellent choice for organizations already using Microsoft products

Cons

Can be complex for new users Pricing and licensing can be difficult to understand Requires technical knowledge to manage effectively Large number of services can be overwhelming Cloud costs can increase quickly without proper monitoring

Review Source

Chinthaka J.  
Head of Global IT  
Information Technology and Services  
Used the software for: 2+ years

### "All-in-one unified collaboration and communication"

July 19, 2026

5.0

The application performs well all around and provide an all-in-one experience for 360 collaboration and a one stop shop for end users.

Pros

Microsoft azure provides excellent version control over data when using records. Has diverse front end and backend features to capture most scenarious. The built in automations support continuous deployment. The bundled fetures provide value for money and provides administrators with ease of use.

Cons

The platform is already cluttered with numerous features and options and during most times admins feels overhelmed with tech features. The customization features shiuld be provided to perform this function easily.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Microsoft Azure

Competitive pricing, ease if use and a low end user kearning curve

Review Source

EA

Estrella A.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Microsoft Azure is a dependable cloud platform for scalable microservices"

September 1, 2026

4.0

Overall, Azure delivers solid Value for Money for cloud-native deployment. When we hit complex Kubernetes network routing edge cases, dedicated Customer Support helped us resolve them quickly.

Pros

Azure offers powerful APM Features for AKS microservices and smooth media asset streaming via Video and Image encoding services that support our Business and Marketing media pipelines.

Cons

Occasional portal UI latency and permissions portal Bugs and Issues can slow down incident resolution, while navigating complex enterprise IAM configurations hurts overall Ease of Use.

Review Source

VR

Verified Reviewer  
Software Configuration Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Good Overall Experience with Azure"

September 1, 2026

5.0

Overall, my experience with Microsoft Azure has been very good. I find it useful for managing cloud resources, deploying applications, and working with different infrastructure services. It is reliable and offers a lot of options, although some services and pricing can take time to understand. Overall, Azure has been a useful platform for my work.

Pros

What I like most about Microsoft Azure is its flexibility and ease of managing cloud resources. It offers many useful services in one place, and I find it convenient for deploying applications, managing infrastructure, and monitoring resources. The integration with other Microsoft products is also a big advantage.

Cons

The main thing I like least about Microsoft Azure is that some services can be difficult to understand and configure at first. The pricing structure can also be a little confusing, especially when using multiple services. It usually takes some time and experience to manage everything efficiently.

Review Source

VR

Verified Reviewer  
CIO  
Information Technology and Services  
Used the software for: 2+ years

### "My favorite cloud platform"

August 28, 2026

5.0

Pros

It is a solid cloud platform that has evolved over the years and offers great services for all your infrastructure needs.

Cons

There is nothing I really don’t like about it. I guess the biggest con is that you might end up with large bills if you don’t watch your spend and remove resources that are no longer needed.

Review Source

RB

Rebecca B.  
Senior Software Engineer  
Computer & Network Security  
Used the software for: 1-2 years

### "Powerful but a bit clunky at first"

September 27, 2026

5.0

I've been using Azure App Service to host our microservices; the deployment slots let me swap staging and production with zero downtime, which saved us a lot of last‑minute panic during releases. The integration with GitHub Actions is smooth, and the monitoring panel gives feedback on traffic spikes so I can quickly tweak scaling settings.

Pros

Azure's auto‑scaling keeps our app responsive during traffic spikes, and the integrated DevOps pipelines cut deployment time in half. The portal’s visual resource manager makes monitoring a breeze, and the cost‑control alerts keep us from overspending. Overall, it’s pretty solid for our 10‑person dev team.

Cons

The learning curve for the networking section still feels steep; setting up a virtual network and subnet rules takes longer than I expected. Documentation sometimes misses step‑by‑step screenshots, so I had to dig through forums to get the exact command syntax. A bit annoying, but manageable.

Review Source

SS

SWETHA S.  
Developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Good cloud platform "

September 11, 2026

5.0

Apart from pricing part ,My overall experience with Microsoft Azure has been good. I like the variety of services available and how easily they can be used for different cloud and infrastructure requirements. It takes some time to get familiar with all the services and pricing, but once you understand them, Azure is quite flexible and reliable for regular work.

Pros

Personally I like Azure because it gives me a good range of cloud services in one place. It is flexible to work with, and I find the integration with other Microsoft tools very convenient for day-to-day work

Cons

one disadvantage was Azure can feel a bit complicated when we are working with many services at the same time. The pricing can also be difficult to understand initially, especially when multiple resources are involved.

Review Source

IG

Isaac G.  
Controller  
Machinery  
Used the software for: Less than 6 months

### "Options for everyone"

August 17, 2026

4.0

Pros

Azure provides a great trial for users to try the product before committing. They also have great features available.

Cons

I can find a less expensive option than Azure. The less expensive options aren't even inherently less reliable than Azure is. Azure, though, is typically more robust.

Review Source

Harshul S.  
Senior. Technical Support Specialist for Network Operations  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful cloud platform but a bit complex to learn"

April 15, 2026

4.0

Overall my experience with Azure has been good for day‑to‑day work. We use it for hosting apps, running VMs and storing data, and it handles most tasks without issues. Once things are configured properly it runs stable, but the setup part can take time and patience. I like the flexibility and the amount of tools available, but sometimes it feels like too much to learn at once. Still, it saves us time compared to managing everything on‑prem. For cloud work it’s been reliable and gets the job done.

Pros

What I like most about Azure is how many services it gives in one place. At work we use it for VMs, storage and some app hosting, and it’s pretty reliable once everything is set up right. The dashboard is clean and I can find most things without digging too much. Scaling resources is easy, I can bump things up or down without restarting whole systems. The monitoring tools help a lot when something is acting weird. I also like that it connects well with other Microsoft tools we already use, so it fits into our workflow without extra steps.

Cons

Some parts of Azure feel confusing, especially when you’re trying to set up something new. There are too many menus and sometimes I forget where a setting is. Pricing can get tricky too, because small things add up fast if you don’t watch usage. A few times deployments failed for no clear reason and I had to redo them. Debugging errors isn’t always straightforward, the messages can be vague. Also the portal can be slow at times, especially when switching between services.

Review Source

Clyde W.  
System Adminstrator  
Food & Beverages  
Used the software for: 2+ years

### "Great Product for Enterprise Environments "

May 19, 2026

5.0

I use Microsoft Azure daily to provide administrative tasks, monitor and configure Conditional Access Policies, monitor firewall rules Risky Users report. Overall, it provides a great service and value.

Pros

Microsoft Azure gives us the ability to manage devices (corporate or BYOD), utilize Conditional Access Policies, and also provide other security measures in order to provide and sustain a stable work and network environment.

Cons

Microsoft Azure can be slow to provide certain information or details in real time. The reporting for devices and apps takes quite some time to provide info such as the sync time for a device and also if a Conditional Access Policy was successfully added to the device.

Review Source

VR

Verified Reviewer  
Director of Research and Development  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A feeling of security"

April 4, 2026

5.0

Overall, it has been excellent. We feel very secure using it, especially with the fine control over the network security groups.

Pros

We use microsoft azure at our company to run almost all of our infrastructure because of the security aspect. We run a hub and spoke network and execute the setup of resources using terraform.

Cons

The website can be quite slow at times, and the navigation is a pain. Often times, clicking back brings you to the top level login of the site (portal.azure.com) instead of the previous menu.

Review Source

Junaid E.  
IT Manager  
Hospitality  
Used the software for: 2+ years

### "Solid cloud platform"

January 15, 2026

5.0

I have been running production workloads on Azure since late 2021 mostly web apps, APIs, I would say Azure is probably the best choice specially if you are already in Micrsoft land.

Pros

Inegration with rest of Microsoft ecosystem is great. Teams, power platform, Azure DevOps, Entra ID, 365 work great. Whatever niche thing you need, there is usually already an Azure service for it.

Cons

Portal search is really bad. Everyone just uses the resource group filter anyway. Too many overlapping services with confusing similar names like App Service Vs Apps Vs Logic Apps.

Review Source

IN

Indu N.  
Senior application manager  
Capital Markets  
Used the software for: 2+ years

### "Scalable enterprise cloud solutions"

March 25, 2026

5.0

Best for enterprise teams using Microsoft ecosystem . Security & reliability •Strong compliance, global infrastructure, and high availability

Pros

Comprehensive cloud platform: Offers everything: VMs, storage, AI, analytics, DevOps, etc.Extensive range of features… cloud computing, databases, AI services. Strong Microsoft ecosystem integration.Works seamlessly with Microsoft 365, Teams, Entra ID.Great for organizations already using Microsoft tools ￼ Scalability & flexibility Easily scale resources up

Cons

Complex pricing model ,steep learning curve .UI usability issues. Customer support concerns •Slow responses or inconsistent quality •“Almost impossible to speak to them” (user feedback)

Review Source

Harrison K.  
Help Desk Manager  
Information Technology and Services  
Used the software for: 2+ years

### "MSP Managers Experience"

January 12, 2026

5.0

As a manager of a help desk who has to be a systems admin sometimes Azure makes it easy to work on multiple things at once. When we are working on VMs and need to access some identity management we still can and thats helpful.

Pros

Although Azure has changed I still like how some feature sets from Entra are availble to change in Azure. Deploying VMs for customers is awesome and really easy to use. The documentation is extensive and very helpful.

Cons

I honestly didnt like when identity management left Azure and split into Entra ID, it made things confusing.

Review Source

TY

Tom Y.  
BizTalk Azure Developer and Admin  
Newspapers  
Used the software for: 1-2 years

### "BizTalk, Azure developer and admin"

July 20, 2026

5.0

Use Azure integration service including logic apps, azure functions, service bus, event hub, event grid and API manager to replace BizTalk applications since BizTalk 2020 support end of April 2030.

Pros

Azure integration service including logic apps, azure functions, service bus, event hub, event grid and API manager.

Cons

API manager could approve a bit for proxy, API gate way, policies, and security to be more compatible vs other vendor like MuleSoft API manger.

Review Source

Hallye N.  
Operations Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "My Take on Running Our Business in the Cloud"

April 2, 2026

4.0

Highly regarded by enterprises and experienced IT teams already in the Microsoft ecosystem, but intimidating and costly for smaller teams without dedicated cloud expertise managing it.

Pros

Azure works really well with all our other Microsoft tools like Teams, 365, and DevOps. Everything connects smoothly, and there is pretty much a service for anything we need. Scaling up has never been an issue.

Cons

What bothers me most is the billing — it is hard to predict what we will owe each month. Support can be slow and unhelpful, and there are way too many services with similar names that make things confusing. Features also get renamed or moved around constantly.

Review Source

DH

Daniel H.  
Power Platform Developer  
Construction  
Used the software for: 2+ years

### "The heart & soul of your business operations"

May 29, 2025

5.0

The out of box features are more than enough for any small-medium business, its extremely scalable for fast growing companies which many users

Pros

its the heart and soul of an entire ecosystem. The amount of features is endless. From managing networks, configuring custom applications, api management, Departments, Users, Threat Analysis

Cons

I truly do not believe there are many cons it's an essential product to most organizations utilizing the microsoft platform

Review Source

WT

Wasek T.  
IT Support Supervisor  
Information Technology and Services  
Used the software for: 2+ years

### "Powerful Platform that does it all"

August 4, 2025

5.0

I have had a great time learning the platform. From managing devices in intune to setting up enterprise applications, conditional access and many more. It covers everything a IT department would need. It’s built in compliant and security tools are essential.

Pros

Azure is a powerful platform for managing our clients environment (cloud only & hybrid). The user interface is clean and can fine tune many aspects of IT in a clients infrastructure. From managing user accounts, devices, security and compliance.

Cons

The platform is very deep and complex and is a long learning curve. Depending on clients needs, licensing can be very expensive but worth the features it offers. Since it is cloud based sometimes it can take a while to deploy polices and sometimes there may be bugs on certain device configurations.

Review Source

Jimmy Dean H.  
IT Manager  
Construction  
Used the software for: 2+ years

### "Azure? For Sure!"

April 7, 2025

5.0

As a Microsoft developer of stand alone applications years ago, I found it relatively easy to transition onto the Azure platform, my experience thus far has been very positive.

Pros

Extremely comprehensive Cloud platform, offering a huge range of virtual computing options, from Creation & Administration of basic Cloud resources to full fledge application development options with integration across a large variety of services.

Cons

With such a large offering, hosted on the world's largest fiber network the Azure "fabric" can be a bit overwhelming for a beginner Cloud customer, but it's worth the investment / effort!

Review Source

VR

Verified Reviewer  
Head Of Development  
Computer Software  
Used the software for: 2+ years

### "Does what it says on the tin"

August 28, 2025

4.0

Pros

Decent pricing and wide range of features. Given we use Azure AD it makes user management and access a lot easier than other cloud providers.

Cons

The user interface isn't always intuitive which leads to certain features and settings hard to find.

Review Source

FY

FRANK Y.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Azure labs are one of the best"

November 5, 2025

5.0

Ease of use, reliable and it has a lot of features to help people develop their experiences. It helped me a lot in my studies

Pros

I work like real machine. I am a TAFE student, and I used it on my studies in cyber security. using virtual machine helped me understand how these things work and Azure labs was the first one I started with and it helped me a lot.

Cons

If there is slow internet connection, then it will be hard to work in Azure labs. If there is a free version, it will be very helpful for some students with low income to help them with their studies

Review Source

RL

Robert L.  
Managing Director  
Computer Games  
Used the software for: 2+ years

### "Avoid Microsoft Azure"

August 13, 2025

1.0

Pros

Other than the large number of features and services they have there isn't much to like about Microsoft Azure.

Cons

Awful support and customer service. It is almost impossible to speak to them, they take ages to reply to any support tickets and when they do, they will tell you anything to close the case even if it's not correct.

Review Source

LD

Larry D.  
IT Supervisor  
Hospitality  
Used the software for: 1-2 years

### "A Great cloud computing Product"

April 22, 2025

5.0

We have been able to utilize Azure for our cloud computing platform company wide and have saved both time and money for our data storage needs.

Pros

Ease of use and how it can be tweeked to meet your needs. A very versatile product for Cloud computing,

Cons

Nothing. It met our needs completely and we have been using it for years now without any issues.

Review Source

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