--- title: "CRMSuite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CRMSuite Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more." source_url: "https://www.capterra.com/p/163651/CRMSuite/" page_type: "product" language: "en" --- # CRMSuite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CRMSuite ## What is CRMSuite? Web-based CRM for auto dealers that provides features such as artificial intelligence, reporting, analytics, and more. ## What is CRMSuite used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CRMSuite?[Manage this product listing](https://www.g2.com/products/crmsuite/claim_requests/new?auto=true) ## CRMSuite Overview Updated August 2026 AI summary CRMSuite is a cloud-based solution designed for auto dealers, offering inventory management and reporting analytics to help businesses track vehicles and analyze sales data. Its web-based deployment supports access from multiple locations, making it suitable for auto dealerships seeking organized inventory oversight and actionable insights without the need for on-premise installations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CRMSuite 3.3 (3) VS. [4.9 (1,485)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.8 (2,363) Value For Money 3.3 (3) Value For Money 4.8 (2,206) Customer Service 4.3 (3) Customer Service 4.9 (2,185) ## CRMSuite alternatives [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) [4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178449/CarsForSale/) [AutoManager](https://www.capterra.com/p/10010509/DeskManager/) [4.9 (239)](https://www.capterra.com/p/10010509/DeskManager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010509/DeskManager/) [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [4.6 (152)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/) [4.6 (275)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118844/AutoRaptor-CRM/) ## FAQs about CRMSuite Overview ### What company size and specific industries is CRMSuite built for? CRMSuite is designed for auto dealers, making it best suited for automotive businesses of many sizes that need to analyze customer buying intentions and sentiments. It targets dealerships in the motor vehicle sales sector rather than general-purpose companies or unrelated industries. Features and Usability ### What are the key features of CRMSuite? CRMSuite offers inventory management and reporting/analytics as its core features. Inventory management covers stock tracking and item oversight, while reporting/analytics provides data summaries and performance reports for reviewing business activity and operational trends. Getting Started and Support ### What training and onboarding options does CRMSuite offer? CRMSuite provides in person training, webinars, and documentation to help teams get started. In person sessions support direct instruction, webinars offer live online guidance, and documentation gives written reference material for setup and ongoing use. Getting Started and Support ### What customer support options does CRMSuite offer? CRMSuite provides a FAQ/forum and a knowledge base for customer support. These resources give users a place to find answers and learn how the product works. No reviewer feedback on support quality is available here, so user experience details such as response speed or helpfulness cannot be stated. ## Features AI summary Based on 1,696 Auto Dealer reviews Capterra data shows that buyers of auto dealer software rank the following features as their top priorities: - **Reporting & Statistics** (**71%** of reviewers rated this feature as critical) - **Inventory Management** (**53%**) - **Customer Database** (**64%**) CRMSuite includes **Inventory Management**, but it does not offer **Reporting & Statistics** or **Customer Database**. Its **Inventory Management** coverage helps dealerships keep vehicle listings organized, track stock levels more accurately, and stay on top of available inventory, helping businesses manage day-to-day operations with better visibility into what is on the lot. Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 3.3 (3) ### Starting price Free trial available Value for money 3.3 (3) 3.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 3.3 Based on 3 reviews Filter by rating 5(0) 4(2) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent TJ Therron J. Self-Employed Computer Software ### "Easy to use - great for all our needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 11, 2021 Overall experience has been great. If you're looking for a company with dedicated service and commitment to client satisfaction then you have found it. Their product is easy to use and will get the job done. Pros My sales team can stay on the same page and follow up more successfully thanks to a clear, easy-to-use platform. Excellent communication with my DMS. Above all, the customer service is outstanding. Prompt in responding, clarifying the issue, and genuinely concerned about my happiness. From top to bottom, a fantastic group of people.  Cons Setting up automated processes can be tedious. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Andrew J. Sales Manager Automotive ### "Good for beginners, not for a busy dealership" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 11, 2021 We went from AutoRaptor to this program, and it was a huge improvement. Now we are going to VinSolutions and I foresee another huge improvement. Pros The price and the learning curve. once the dealership has grown past 50 cars a month, you'll need to get a bigger software. VinSolutions is owned by Cox, one of the largest around. Cons The fact that we have to do so much outside of the software to make it workable. 30% of our clients reside out of our area and CRM Suite dumbs down the quality to 60 dpi. Any ID or POI/POR needs to be sent outside of the system so it's clear. Texts do not come in order and it's hard to follow the conversation. Switched from [AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/) Because we outgrew that software. Bigger staff, huge lead volume increase. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Manager Automotive ### "Very Intuitive" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 20, 2020 Customer service has been much better since they dropped dominion from the picture. Pros Pretty easy to use if you have experience with learning new software. I keep finding new features or uses for this. Cons Setting up their "Campaigns" is a little difficult and I am never sure if I am setting them up properly to fulfill the goal I have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.