# CRMSuite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CRMSuite Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more. Source: https://www.capterra.com/p/163651/CRMSuite --- # CRMSuite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CRMSuite ## What is CRMSuite? Web-based CRM for auto dealers that provides features such as artificial intelligence, reporting, analytics, and more. ## What is CRMSuite used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CRMSuite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.crmsuite.com/&name=CRMSuite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CRMSuite 3.3 (3) VS. [4.9 (1,481)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price Contact vendor Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (3) Ease Of Use 4.8 (1,481) Value For Money 3.3 (3) Value For Money 4.8 (1,288) Customer Service 4.3 (3) Customer Service 4.9 (1,314) ## CRMSuite alternatives [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) [4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178449/CarsForSale/) [AutoManager](https://www.capterra.com/p/10010509/DeskManager/) [4.9 (238)](https://www.capterra.com/p/10010509/DeskManager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010509/DeskManager/) [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [4.7 (150)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [Scan123](https://www.capterra.com/p/126440/Scan123/) [4.5 (62)](https://www.capterra.com/p/126440/Scan123/reviews/) Starting price $379.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/126440/Scan123/) ## Pricing Value for money 3.3 (3) ### Starting price Contact vendor for pricing Free trial available Value for money 3.3 (3) 3.3 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (3) 4.3 Based on 3 reviews ## User reviews Overall rating 3.3 Based on 3 reviews Filter by rating 5(0) 4(2) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent TJ Therron J. Self-Employed Computer Software ### "Easy to use - great for all our needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 11, 2021 Overall experience has been great. If you're looking for a company with dedicated service and commitment to client satisfaction then you have found it. Their product is easy to use and will get the job done. Pros My sales team can stay on the same page and follow up more successfully thanks to a clear, easy-to-use platform. Excellent communication with my DMS. Above all, the customer service is outstanding. Prompt in responding, clarifying the issue, and genuinely concerned about my happiness. From top to bottom, a fantastic group of people.  Cons Setting up automated processes can be tedious. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Andrew J. Sales Manager Automotive ### "Good for beginners, not for a busy dealership" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 June 11, 2021 We went from AutoRaptor to this program, and it was a huge improvement. Now we are going to VinSolutions and I foresee another huge improvement. Pros The price and the learning curve. once the dealership has grown past 50 cars a month, you'll need to get a bigger software. VinSolutions is owned by Cox, one of the largest around. Cons The fact that we have to do so much outside of the software to make it workable. 30% of our clients reside out of our area and CRM Suite dumbs down the quality to 60 dpi. Any ID or POI/POR needs to be sent outside of the system so it's clear. Texts do not come in order and it's hard to follow the conversation. Switched from [AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/) Because we outgrew that software. Bigger staff, huge lead volume increase. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Manager Automotive ### "Very Intuitive" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 20, 2020 Customer service has been much better since they dropped dominion from the picture. Pros Pretty easy to use if you have experience with learning new software. I keep finding new features or uses for this. Cons Setting up their "Campaigns" is a little difficult and I am never sure if I am setting them up properly to fulfill the goal I have. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)