# Page 2 | Tars Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Tars the right Appointment Scheduling solution for you? Explore 41 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163670/Tars/reviews --- Tars 4.6 (41) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Tars ## Showing most helpful reviews Showing 26-41 of 41 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DM Dessie M. Owner Consumer Services Used the software for: 6-12 months ### "Customer Engagement Tools" July 2, 2019 5.0 Pros Tars is an easy to use software program that helps you create awesome customer engagement tools. These chatbots can be customized to suit every need of any business. Cons Nothing to dislike about the TARS software Review Source JH Janina H. Student Marketing and Advertising Used the software for: I used a free trial ### "Building a chatbot with TARS" June 27, 2019 5.0 I used TARS for a class in University, to see how chatbots work and to gain an insight how to build a chatbot in an easy way. All in all I was very happy with this platform. Pros TARS is a super easy and fast tool to build a prototype. I really appreciated the onboarding video of how to use TARS and how it works. After watching this it was very easy to work with this tool. In addition, I liked to have several templates for different situations, so for a lot of options you can use the chatbot-template example and customize it in your own way. Cons There is nothing negative I dicovered about TARS Review Source MH Mary H. Project Manager Information Technology and Services Used the software for: 2+ years ### "Great system for chatbot!" October 9, 2019 5.0 Pros \- Really good support! - A lot of possibilities (available templates, etc.)! - It is easy to deploy! - Good price! I love TARS! :) Cons \- Before getting comfortable with the technology, it can takes few hours (learning curve) but the support is really good when we need some help! Review Source Ari Eko P. CTO/CO-Founder Information Technology and Services Used the software for: 1-2 years ### "Simple and just works" October 7, 2019 5.0 Pros its simple and just works for their main function, i like to use tars to subtitute old traditional form Cons i dont like their branding on my chat widget Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Review Source Saurabh S. Tech Lead Information Technology and Services Used the software for: Less than 6 months ### "Easy to Setup" June 24, 2019 5.0 Pros Functionality, Ease of use, Customer Support, 3rd Party Integration, Demos Cons A little high on the pricing structure. Review Source Michael (Mike) H. Online Marketer Marketing and Advertising Used the software for: 6-12 months ### "Tars Review chatbot" October 11, 2019 5.0 With many alternatives I found Tars FB Group of people willing to share ideas and methods that they are using. Things I never thought of which opened my eyes to the possibles I put into actions. Pros Ease of use and ability to jump in and use it. Cons Due to time differences the support may take a short wait. Not a deal breaker. Reason for choosing Tars I really liked a group where we can share ideas and see what others are doing. Review Source JAJ Jasper Allen J. The Dude Consumer Goods Used the software for: 2+ years ### "Great Software" July 2, 2019 5.0 Pros Ease of use, pretty much point and click. Cons Hard to integrate with Facebook messenger. Review Source MP Mark P. Owner Marketing and Advertising Used the software for: 1-2 years ### "Great Product" June 16, 2019 5.0 Tars is a great Bot maker and the guys are always trying to improve it and support is second to none. I highly recommend this tool if you are considering buying a bot tool. Pros What i really like about Tars is the great templates they have. Made it so much easier to create a bot. Also they have great customer support which is really important when buying this type of software. Cons It does have a small learning curve if you are creating a bot from scratch, but that really isn't a con because using the templates makes it easy. Review Source JJ Jeffrey J. OWNER Online Media Used the software for: Less than 6 months ### "IT IS NOT YOUR FAULT" June 14, 2019 5.0 The only reason I left is because of the major shift of product lines. Now I am planning to go back to Tars Pros Always helped me Always were there Loved it so much Easy to use Cons I loved it all I loved it No negative things to say Review Source SB Sébastien B. Owner Automotive Used the software for: I used a free trial ### "Super easy to use and avoids tech hassle" September 12, 2019 4.0 Was doing an initial market research, so I wanted to get a landpage quickly done with possibility for users to register for a test service. That goal was very nicely achieved thanks to tars (combined with wix for the landing page). Pros \-How impressively it was to use and get done with a fully functional bot in a matter of minutes. -Allows focusing on the content instead of tech stuff. -Useful add-ons, and easy to integrate in a website. Cons \-few bugs were found on browsers other than chrome, seems like the software is mostly tested on chrome. -A bit too expensive in my opinion, maybe lower price ranges for smaller users could help. Review Source VR Verified Reviewer Head of Finance Restaurants Used the software for: I used a free trial ### "Tars Review" July 23, 2019 5.0 Pros The easy of use combined with the speed of setup Cons Maybe it's more a 'questionaire' instead of a 'chatbot' Review Source ES Ewerton S. SEO Analyst Computer Software Used the software for: I used a free trial ### "Tars x Drift" October 2, 2019 4.0 Use the tool to develop chatbots faster for one of our websites, but other website was already using Drift, that was our final choice. Pros Very easy to set up the accound and build the playbooks Cons The chat needs to use Tars image and doesnt have advanded functions like Drift Switched from [Drift](https://www.capterra.com/p/227417/Drift/) More complete, personal and easy to integrate to our marketing tool Review Source RC Ranjit C. Director Machinery Used the software for: 2+ years ### "Tars - One of the First to Market in Chatbots, Continuing to be awesome (but a tad expensive)" October 4, 2019 5.0 Pros Ease of Use Reliability The Appsumo deal (not available now :( ) Cons Integration is mainly via Zapier only Price Review Source SW Sabine W. Student Education Management Used the software for: Less than 6 months ### "GREAT!" June 18, 2019 5.0 Last year my professor told us about chatbots and showed us TARS. Now, 5 months later I am writing my bachelor thesis about travel bots. It's a great software! Pros It's a great tool to build chatbots! TARS is super fast and everything is explained fantastic! Cons There is really nothing I can complain about! I could ask the TARS team for help anytime! Review Source JP Jyothis P. Accounts Accounting Used the software for: Less than 6 months ### "Good " July 7, 2019 4.0 Pros Well done they have done the very easy for first time user Cons Easy to use and don’t need technical knowledge to build , Review Source AA Adeyemi A. Product Developer Consumer Goods Used the software for: I used a free trial ### "Excellent, easy to use" July 16, 2019 4.0 I needed to create a leads generation chatbot for some prototypes I worked on, Tars suited my needs perfectly. Pros \- Ease of use: really easy to use, even for beginners. Makes it easy to quickly set up a bot for live projects or prototypes. - Customer Service: they get back to you quickly. Cons \- Logic customization is somewhat limited, this may be because I used the trial version though. Review Source Similar Products Featured