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TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right time. It helps your managers be great managers. Now available On Demand, you can start using this powerful enterprise software suite right away.
Provider
Entry Software
Located In
Canada
Foundation
1998
Open API
Yes
Deployment
Cloud, SaaS, Web-Based, On-Premise Windows
Mobile Apps
Android, iOS
Training
In Person, Documentation, Live Online, Videos
Support
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum
IT departments have between 5 and 50 IT members. Ideal customers will have access to Azure AD Connect. This integration provides many benefits for your IT users and the customers they support.
Content Source: TeamHeadquarters
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TeamHeadquarters Reviews
"Team Headquarters for Client Projects"
Overall: Our team has had a great experience, it was easy to deploy and did not interrupt our daily business.
Pros: The [sensitive content hidden] is hands on and is very accessible and knowledgeable about the products offered and can help you customize it for your business.
Cons: It would be nice if we could copy projects but it is in their future plans
Vendor Response
"Team Headquaters for Client Management"
Overall: It's enabled me to have a better customer client management experience
Pros: I liked the fact that I don't need to use multiple applications to service my clients and I was able to migrate from using spreadsheets
Cons: I could benefit from a custom report builder.
Vendor Response
"Barry Cousins and his staff are top notch professionals."
Overall: Barry Cousins and his staff are top notch professionals. They have done a great job of listening to our needs and requirements and made configuration recommendations that use the system to it's best advantage. I cannot say anything bad about this team!
Pros: THQ is a beautifully designed and user friendly application which enables us to track and organize help desk tickets and project requests. It allows each staff member to be accountable and responsible for their assigned work via individual work queues. Managers can view staff queues and make comments without being intrusive. This is an ideal communication tool which facilitates teamwork. Email integration saves significant time on the front end. Our users are now demanding other departments provide customer service to our standards. This tool has enabled us to set the bar high, and achieve our customers service goals.
Cons: Reporting could be more streamlined.
"Teamheadquarters makes being a good project manager easier"
Overall: Because I have many clients and do many projects I need to be able to create estimates, track work performed, provide resource reporting, and weekly status updates. The planned vs actual nature of TeamHeadquarters makes being a good project manager easier!
Pros: Built in best practices and the ability to create an estimate and capture work (from projects, support and operational work).
Cons: The Gantt chart works well but, you've got to be prepared to take it all the way - it's a con with a good ending.
"Exceeded Expectations!"
Pros: This IT software solution has truly revolutionized work processes, making them more efficient than ever. It streamlines tasks, automates processes, and saves valuable time. A game-changer!
Cons: Everything is great. I don't think there are really any complaints that I have.
