TeamHeadquarters

TeamHeadquarters

4.5 (14)
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PRICE

Pricing starting from:
$9 Per Year
Pricing Model: Per User
  • Yes, has free trial
  • No free version

REVIEWS

  • Ease of Use
    4.5
  • Customer Service
    4.9
  • Value for Money
    4.7
Likelihood to recommend
100%

TOP FEATURES

  • 5.0
  • 5.0
  • 5.0
  • 5.0
  • 5.0

What is TeamHeadquarters?

TeamHeadquarters is a deeply integrated suite of full-function tools for Project Management, Portfolio Management, Help Desk, and Time Sheets. TeamHeadquarters helps your people focus on the right work at the right ti...

Who uses TeamHeadquarters?

IT departments have between 5 and 50 IT members. Ideal customers will have access to Azure AD Connect. This integration provides many benefits for your IT users and the customers they support.

TeamHeadquarters Video and Images

Help desk ticket management dashboard. Get the information you need with drill down access to the details.
Interactive project Gantt chart provides the project manager with planning task visuals and easy access to update the project plan.
Asset Management Lifecycle Management provides a full company asset registry to manage your IT assets from cradle to grave. Track incidents related to specific asses and get the reports to help make asset service or retirement decisions.
Event Calendar for ticket and task scheduling - Outlook Cal 365 synchronize

What does TeamHeadquarters offer?

Implementation
  • Cloud, SaaS, Web-Based
  • On-Premise Windows
  • On-Premise Linux
Support
  • Email/Help Desk
  • Phone Support
  • Knowledge Base
  • FAQs/Forum
Training
  • Live Online
  • Documentation
  • Videos
  • In Person
  • Webinars
Contact Details
  • Entry Software
  • Located in Canada
  • Founded in 1998
  • http://www.entry.com

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How much is TeamHeadquarters?

Starting From:
$9 Per Year
Pricing Model: Per User
  • Yes, has free trial
  • No free version
Pricing Details (Provided by Vendor):
Small Biz 10 user pack - $9-month-user SMB - $14-month-user Enterprise 50 plus users - quoted Discounts are available for nonprofits and education. https://entry.com/teamheadquarters-pricing

TeamHeadquarters Features

What solutions does TeamHeadquarters provide?

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TeamHeadquarters Reviews

Showing 5 of 14 reviews
Overall
4.5
Ease of Use
4.5
Customer Service
4.9

Most Helpful Reviews for TeamHeadquarters

Avatar Image
Jamaliah H.
Information Technology Support Specialist
Telecommunications, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Features
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 15, 2022
"Work very wells supporting our project management requirement"
Overall: I manage to combines all the tools and feature that I needs for managing and running our project into single platforms.
Pros: It's convenient to take daily email tickets and allocate them to project and program resources since it makes it easier to keep track of everything. After that, I use the time recorded on the tickets to compile a status Update, which is convenient and practical. Using TeamHeadquarters has been an excellent experience since it's easy to use and meets our goals.
Cons: I'd love it if there were a Report Builder pre-installed. For example, I would be able to customize reports such as the Progress Report to match my specific business and advertising objectives that I set for my monthly goals.
John M.
Project Manager
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 25, 2020
"Teamheadquarters makes being a good project manager easier"
Overall: Because I have many clients and do many projects I need to be able to create estimates, track work performed, provide resource reporting, and weekly status updates. The planned vs actual nature of TeamHeadquarters makes being a good project manager easier!
Pros: Built in best practices and the ability to create an estimate and capture work (from projects, support and operational work).
Cons: The Gantt chart works well but, you've got to be prepared to take it all the way - it's a con with a good ending.
Alternatives Considered: Jira
Reasons for Choosing TeamHeadquarters: As I mentioned above.
Switched From: Jira
Reasons for Switching to TeamHeadquarters: No easy way to create estimates and capture actual time worked. Too many blind spots in the software.
John M.
Owner
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
June 2, 2017
"The software has been working well to support my business, my experience with it has been positive."
Overall: I've been able to gather all of my project into into a single application to support client and internal projects.
Pros: I like that the projects and tickets work together and that I can take incoming email tickets and assign them to projects and then to project resources. Then, I capture the time on the tickets to create a weekly Status Report - very handy and good for consistency. My concept was that I could use the software to support client project work that I do in Digital Marketing -- I was correct, it works great for me.
Cons: I really wish there was a built in Report Designer. It would help me to tailor the reports, like the Status Report, to meet my exact requirements and branding needs.
Pj B.
owner
Publishing, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 11, 2023
"Team Headquaters for Client Management"
Overall: It's enabled me to have a better customer client management experience
Pros: I liked the fact that I don't need to use multiple applications to service my clients and I was able to migrate from using spreadsheets
Cons: I could benefit from a custom report builder.
Alternatives Considered: Jira and Basecamp
Reasons for Choosing TeamHeadquarters: Good integration of multiple features and pricing
Reasons for Switching to TeamHeadquarters: Improve client management

Vendor Response

By Entry Software on May 24, 2023
Hi PJ, Appreciate your review. We can provide scheduled .csv SQL reports and deliver them to you via email. Have a great day, Mark
Jeff H.
VP Sales & Marketing
Computer Software, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 12, 2023
"TeamHeadquarters; helping our organization deliver projects to clients on time and on budget. "
Overall: Excellent! The tool meets our needs, it is regularly updated and improved and the support we receive is wonderful. I highly recommend this solution.
Pros: For us, it's a broad range of capabilities in an easy-to-use interface. It keeps us organized and is core to our successful project management because user adoption is high and the tool is designed well.
Cons: Not much, it would be great if it was integrated into our accounting system in the future.
Reasons for Choosing TeamHeadquarters: For our organization, there were 5 key factors:1. Business stability & time in the market.2. The right price point.3. Continued product evolution path.4. Support & personal interaction with the CEO.5. Overall fit for our company and needs.

Vendor Response

By Entry Software on May 24, 2023
Hi Jeff, Thanks for the review. Hopefully, the CSV customer time report helps out :) Best, Mark
Read All 14 Reviews