KeyedIn Solutions

KeyedIn Projects

4 / 5 10 reviews

Who Uses This Software?

Simple Cloud-based Project Management software ideal for PMOs, IT and Professional Services Teams with 20+ Users.


Average Ratings

10 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • KeyedIn Solutions
  • www.keyedin.com
  • United States

About KeyedIn Projects

Enterprise-class Project Portfolio Management software designed for PMO's, IT Teams and Professional Services. Ideal for teams with 20+ users, KeyedIn Projects combines a refreshingly simple interface with deep PPM functionality, enabling you to take the complexity out of managing complex projects. From intake to execution, through to closure and status reporting, KeyedIn Projects unique persona based approach empowers you to tailor your individual user experience and simplify the way you work.


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KeyedIn Projects Features

  • Budget Management
  • Issue Management
  • IT Project Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking

KeyedIn Projects Reviews Recently Reviewed!

Enterprise Solution With Fantastic Support

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Keyedin is loaded with more than enough features to be a great enterprise project management solution yet the customer support will more than exceed your expectations. They do a great job over there.

I used KeyedIn Project with several clients that were frustrated using MS Project

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive, requiring minimal or no training
Easy to Access, Trial & Adopt
Easy to Configure
Flexible
Low Cost
Peace of Mind (Secure, Robust, Scalable)

Overall: Focus on the BUSINESS OBJECTIVES that drive the PROJECT & PROGRAM DELIVERY process.
Avoid taking on unnecessary and impossible challenges. Recognize that project managers are different and that they have different styles.

Extremely Poor and Confusing User Interface that causes Repeat Work

Jun 19, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality

Pros: 1. Has view on time expected per week and that accommodates for expected public holidays
2. There is a view on what part of the process your expense returns are in (submitted vs approved vs paid)

Cons: 1. Very frustrating user interface:
- finding projects or areas to enter time can take more time than time entry
- Interface times out if you don't move around regularly, but will continue to let you enter time or pages, but once you save it will all disappear at a re-login request. Lots of lost work due to this
2. The process for entering time in a category the first time in a day is very different than when you need to go back and add more time
3. Once saved (the only way to ensure your entry isn't lost when moving between pages), there is no ability to subtract time at the user level.
4. Constant reminder emails are sent even if you have submitted your time.
5. Expense page is confusing to add multiple pages of expense items to a single report and it is very easy to submit a report without realizing it, which a user has no ability to modify.

Very robust and flexible!

Jun 16, 2017
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I love the flexibility and customization that is available with this system. We have just started our implementation but the feedback from our users thus far has been positive.

Cons: The system is configured for each customer which makes it difficult for them to demo certain features during the sales process.

EdgeArch Review

Apr 15, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Features

Cons: Interface
User-friendliness
Lack of conduits to our Accounting software QuickBooks.

Overall: Our experience so far has been relatively good. We felt that the setup process, usability, and interface is not very modern considering SaaS offerings, albeit they don't have the full features offered, however, their designs are by far much more modern and friendlier.

Recommendations to other buyers: Keep developing and modernizing the interface. Xero is a good example.

KeyedIn Projects solves many business gaps for our department

Mar 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the dashboards and the ability for us to visibly see what is going on anywhere within a project or portfolio. The custom reports are great and the onscreen widgets provide great insights into what is going on.

Cons: Still getting to know the tool - but so far no con's.

Overall: So far we are about a month into our deployment of KeyedIn Projects and we are starting to see great improvement in how we interact with our projects and overall management. This tool provides significant functionality and visibility to project managers, category managers, and the leadership team in managing project workstreams, tracking expenses vs. budget, and forecasting project budgets. We realized we needed a tool that covered many gaps in our department and we found that with KeyedIn we will have greater visibility and control to all aspects. We have a very complex global business that is ever changing and we needed a tool that was cloud based, easy to use, robust with features and fast enough for us to operate anywhere in the world.

Great overall Project Management and Professional Services management solution

Mar 28, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Complete overall solution
- Covers the broad spectrum of touching points within a PS firm
- Competitive pricing

Cons: - Outdated GUI and graphs/analytics
- Not a complete billing cycle solution
- Low quality invoice templates

Overall: We've been using KeyedIn Projects for over 2 years now. It is a great overall PM and Professional Services solution at a competitive price. Some functionality needs some improvement but overall we are satisfied. The GUI is outdated, but with the release of the new version 6 release, we are excited that the product is moving from strength to strength.

Makes my life much easier

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Allows me to keep track of my portfolio. Project invoicing is much efficient with the KeyedIn. Love the product.

complicated multi click processess

Mar 27, 2017
3/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: It is web based. the limited reports meets the needs of the finance team.

Cons: as previous. poor user experience.
1. No staging area capacity for timesheets. (once you save it's for manager to edit).
2. Emails that come whether you submit or not.
3. Report on who has or hasn't entered time.
4. Filters on expenses appear to have some sort of timeframe not included in the name
5. "feature" to approve individual expenses doesn't work/isn't enough.
6. Limited poorly designed API.

Overall: it is disappointing how the application feels like an old client server but has all the session timeout challenges of a modern web application.
I wasn't involved in the implementation design at our organisation, but user experience are not considered. A user journey map, considering the number of steps in a process, or time to enter data..
you can't edit your time once submitted; no staging area
default filters are not as expected (mysterious time bounds)
approving individual expenses does not approve a claim?
Emails by default, rather than based on sumbission status?
limited API access for integration into our tools

Recommendations to other buyers: reporting features are limited.

KeyedIn Project Management Software

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Well designed, especially for agile project management. Allows robust task tracking without forcing start and end dates