---
title: "KeyedIn Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about KeyedIn Software - reviews, pricing plans, popular comparisons to other Project Management products and more."
source_url: "https://www.capterra.com/p/163842/KeyedIn-Projects/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 KeyedIn Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

KeyedIn

## What is KeyedIn?

Enterprise-class Project Portfolio Management software designed for PMO's, IT Teams and Professional Services. Ideal for teams with 20+ users, KeyedIn Projects combines a refreshingly simple interface with deep PPM functionality, enabling you to take the complexity out of managing complex projects. From intake to execution, through to closure and status reporting, KeyedIn Projects unique persona based approach empowers you to tailor your individual user experience and simplify the way you work.

## What is KeyedIn used for?

[Resource Management](https://www.capterra.com/resource-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

84%

Neutral

14%

Negative

2%

Starting price

$25

Per Feature, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### KeyedIn

4.3 (44)

VS.

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$25

Per Feature, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (44)

Ease Of Use

4.5 (6,085)

Value For Money

4.3 (33)

Value For Money

4.3 (4,702)

Customer Service

4.6 (35)

Customer Service

4.4 (4,493)

## KeyedIn alternatives

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (1,502)](https://www.capterra.com/p/268205/Adobe-Workfront/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.5 (3,579)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (942)](https://www.capterra.com/p/120390/Teamwork-Projects/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

## FAQs about KeyedIn

Overview

### Which roles and teams benefit most from KeyedIn?

KeyedIn is most used by project managers, PMO analysts, and programme leaders who plan project portfolios, monitor delivery, and manage priorities across initiatives. Portfolio analysts use it to evaluate investments and track performance, while administrators, engineers, developers, and QA teams support system configuration, project data, and delivery governance. Executives review portfolio status and strategic progress.

Answer based on 41 reviews

Overview

### What company size and specific industries is KeyedIn built for?

KeyedIn is designed for mid-sized to enterprise organizations with 50 or more users, especially PMOs, IT teams, and professional services teams. It fits companies that need project portfolio management software to coordinate projects and resources across these business functions.

Features and Usability

### What are the key features of KeyedIn?

KeyedIn offers project planning and scheduling tools such as Gantt/timeline view, Kanban board, milestone tracking, and task management. It also includes resource management, capacity management, time and expense tracking, budgeting and forecasting, reporting and analytics, access controls/permissions, and client portal features for project and portfolio oversight.

Integrations

### Which third-party tools and platforms does KeyedIn integrate with?

KeyedIn integrates with 10 third-party tools and platforms, including Microsoft Outlook, Microsoft SharePoint, Jira, Dynamics 365, Salesforce Platform, SugarCRM, QuickBooks Online Advanced, Sage Intacct, SAP Customer Experience, and Pivotal Tracker.

Answer based on 5 reviews

Getting Started and Support

### What training and onboarding options does KeyedIn offer?

KeyedIn provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does KeyedIn offer?

KeyedIn provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support team as helpful, quick to respond, and involved during implementation and expansion, though some note that integration and syncing issues can take longer when specialist staff are limited.

Answer based on 4 reviews

Features and Usability

### Is KeyedIn easy to use for project management?

KeyedIn provides a feature-rich project management workspace that many teams find approachable after onboarding. Configurable dashboards, widgets, search, filters, and time tracking help project managers and executives focus on relevant work. However, new or occasional users can face a steep learning curve, multi-step processes, unclear navigation, and reporting screens that need practice.

Answer based on 16 reviews

Features and Usability

### What is KeyedIn's user interface like?

KeyedIn offers configurable dashboards and widgets that give project, PMO, and leadership users role-based visibility. Many teams find navigation and portfolio views clear, but the interface can feel dated compared with newer cloud products. Some teams encounter session timeouts, confusing time and expense entry, and limited visual reporting or documentation.

Answer based on 14 reviews

## Features

AI summary

Based on 29,194 Project Management reviews

Capterra reviewers point to the following as the project management features buyers care about most:

-   **Deadline Management** (**59%** of reviewers rated this feature as critical)
-   **Project Time Tracking** (**62%**)
-   **Project Time Tracking** (**62%**)

KeyedIn includes other project management capabilities that reviewers also rate as important, such as **Assignment Management** (**59%**). This feature helps teams distribute work clearly, keep responsibilities visible across projects, and stay organized as priorities shift, giving teams better control over day-to-day execution and project delivery.

Task Management

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Budget Management

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Collaboration Tools

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Project Planning/Scheduling

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Reporting/Project Tracking

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Time & Expense Tracking

4.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Log and record hours worked and costs spent to assist in billing and invoicing

KeyedIn 70 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Assign issues and tasks based on availability or required skills

Create, manage, and send invoices or bills to customers

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Create budgets based on historical data and future projections

Monitor and track bugs and issues in the system.

Track and manage schedules and meetings via an integrated calendar

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and monitor efficient handling of all changes/transitions

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share AI models, media files, communicate, and work together

Forecast of the expenses necessary for project completion

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Estimate expected cost based on various factors before a project begins

Public or private sharing of digital files such as documents, audio/video, images, and more

Supports project management for IT professionals & teams

Form predictions based on past and present data/trends

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Identify and respond to unexpected problems or failures (ie. "negative events")

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Level of completion within a task

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Arrange tasks based on the level of priority or urgency

Identifying desired outcomes and important milestones and creating a plan on how to achieve them

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Organize and schedule projects

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Pre-designed project plans that can be customized

Estimate or forecast of a future scenario based on the study of present trends

Receive data and information in real time

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Enables creation, management, and tracking of product requirements & features during product production/development

Assign available resources (human and/or non-human) to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Approve or reject incoming requests for resources based on need and user permissions

Allocate and manage resources, such as employees, equipment, facilities, and other assets

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track employee skills, competencies, training & qualifications

Track the status over time for a request, process, asset, or transaction

Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.

Create, manage and track all task activities and progression

Track the status and progress of tasks

Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards

Log and record hours worked and costs spent to assist in billing and invoicing

Track the amount of time spent on a job or task

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

Track the frequency of asset usage

Graphical representation of data or processes

Get Advice

We can help you find the software with the features you need.

Features

4.1 (44)

4.1

Based on 44 reviews

## Pricing

Value for money

4.3 (33)

Free Trial

Basic

$25.00

Per Feature,Per Month

Value for money

4.3 (33)

4.3

Based on 33 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

SAP Customer Experience](https://www.capterra.com/p/77372/SAP-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (35)

4.6

Based on 35 reviews

## User reviews

Overall rating

4.3

Based on 44 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(20)

4(17)

3(6)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Senior Portfolio Analyst

Used the software for: Less than 1 year

### "Good all round PPM tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2019

\- Real-time reporting - Exec dashboards - Removing the use of all the spread sheets we previously had - Enabling us to focus more on pipeline and future resource planning and scenarios

Pros

\- Real-time dashboards - Feature-rich - Resource management functionality is good - Single source of the truth - Highly customizable

Cons

\- The reporting functionality is currently not very intuitive but is being improved in forthcoming release

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Head of Delivery Office, Group Change & Delivery

Used the software for: Less than 1 year

### "KeyedIn Projects - Customer Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2019

Since making the decision to work with KeyedIn and adopt their product, the relationship with the KeyedIn team has been excellent; which made the configuration, build, test and implementation as painless as possible. We were able to request / have applied minor modifications to the "out of the box" package to suit our internal operating model and existing processes and we have thus far managed to roll out KeyedIn to all those that use it day to day as a project / programme management tool and feedback / adoption rates are very positive. KeyedIn appear to treat their customers as "partners" and are very flexible / agile and open to negotiation (which has made things easier when selling into our business). We never have an issue engaging with KeyedIn and their tech support team are quick to respond when we have technical queries that we are unable to solve internally. I would say that although this product is not the market leader right now, KeyedIn's flexibility, agility and desire to build the best value add / simple to use product (in partnership with their customers whom are readily invited to forward ideas for improvements) will take them to the next level.

Pros

KeyedIn Projects is very intuitive / easy to utilise and is extremely feature rich; with an excellent user interface and bags of potential for the future (given regular "releases" that introduce an array of major / minor enhancements). Navigation around KeyedIn is relatively straight-forward to get to grips with, and bottom up / top down views all seem to work seamlessly together. On screen dashboards and data "widgets" (out of the box) are very useful / neat and can be easily configured / tailored for different users / executives / role types across any organisation. Powerful data mining / search / filter features allow us to very easily understand how our portfolio is progressing (in real time) and gives you instant ability to drill down to the heart of any risks / issues and the user interface is such that anyone within our organisation is able to be presented with their own customised dashboard and focus on what matters to them.

Cons

A little more work is required to improve reporting outputs and ability to construct and run custom reports. However, major KeyedIn Project enhancement releases (scheduled in coming months appear to be addressing this), together with addressing customer feedback on the product and modifying where customer suggestions add real value across their customer base.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Director of Operations

Used the software for: 3-5 years

### "Dennis' Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

November 16, 2021

Pros

accessibility to the data cloud based Shop floor accessibility

Cons

reporting is dismal. implementation significantly lacking. been a customer for nearly 5 years, and still cannot get accounting, scheduling, or job costing to function properly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "KeyedIn Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 10, 2021

It has helped us stream line our business and we look forward to using more of it as our company grows.

Pros

Tracey ability on jobs. Ease of use on the shop floor.

Cons

To edit jobs you have to go to many fields just to change quantities on orders. Some functions dead end and you have to go backwards to move forward. IE Create a job from a SO you have to then go back to the SO to get to the work order. No communications from the shop floor back to the office. IE a message that could be submit for review on why there might have been issues with a certain operation. Ease of use for a small shop is difficult as there are many components to go through to use the software in full.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Programme Director

Used the software for: Less than 1 year

### "KeyedIn First Impressions"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 13, 2019

We are creating a PMO within the business and using KeyedIn to replace a far simpler project planning tool. Hence the learning curve has been quite steep for both the project teams in terms of the complexity of the KeyedIn administration and for the project managers in terms of managing the change from running a simple plan to running a KeyedIn project.

Pros

Feature rich, graphically rich, intuitive user interface, with strong portfolio and programme capabilities.

Cons

Inability to easily manage task-based dependencies across multiple projects and surface this at programme or portfolio level, thereby making it harder to effectively prioritise resources across multiple projects

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Programme Delivery Manager

Used the software for: Less than 1 year

### "No longer an illusion of control"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 16, 2019

For the first time in GM&T’s history, we have up to date real time information on resourcing, finances and delivery available to our teams, our stakeholders, the parent group, to everyone. And for the programme delivery function it’s no longer an illusion of control Not only did we deliver transparency but we significantly dropped the costs to our business by 75%. Beyond that there are many other benefits, but the key takeaway is that it significantly reduced the amount of administrative effort freeing people’s time to complete more value add activities for the organization The icing on the cake is that this tool allows us to react quickly to the needs of the organization and adapt to the constant change of what seems to be the new norm of continual organization change

Pros

One of things I liked most about this engagement was the honesty and transparency the team showed throughout the selection process. They were upfront with limitations, but showed us other ways to solve the problems. KeyedIn is simple but powerful and met all our requirements around integrated resource management, PPM accounting and delivery. In a global organisation, it was important to have a tool that supported multiple languages and currencies too. The portfolio planning capability is a brilliant tool for annual planning and evaluating multiple scenarios. Finally, KeyedIn offer a very sensible cost model.

Cons

The tooling does support a range of reporting but for the needs of our organisation for rich reporting and the existing governance expectations it fell short initially. This is now being address by KeyedIn The tool plans on months and days but captures in hours and weeks which presents challenges at month end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Natalie S.

Senior Project Manager PMO and Product Development

Used the software for: Less than 1 year

### "We have really begun to enjoy using KeyedIn and have seen the benefits."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 22, 2018

Pros

I like that we can track project plans based on tasks. It really works well for our company and helps keep our projects on point. I also like that we can set objectives (deliverables) and dates for those deliverables. This allows us to see when tasks are starting to "creep up" on the due date and either add more resources or push the deliverable date out. I also like that if we do push the deliverable out, we have to give a reason and the SW keeps track each time we push the date. This allows me to go back when the project is done, determine which dates we missed and see the reaons for the delay. I think this will help us find holes in our processes and fix them going forward. I really like the resource management tool, but are still pretty new to using it, so my knowledge is somewhat limited. Thus far, I am seeing some promise and anticipate it will become a very valuable tool. We are also just getting started in learning the reporting functions, but so far they are able to give us the exact information we need. It has made my weekly reporting to our Senior Team much more manageable and accurate.

Cons

I don't like that there isn't a customer portal available. We also manage customer installs with this software and it would be nice to give the customer a link or temporary sign on they can use to view the progress of their project. We can setup a user, but believe it take a license and we have around 50 - 100 customer installs going at any given time. Managing those users would be a nightmare, so we are opting to just email them reports from the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ryan N.

Vice President

Used the software for: 1-3 years

### "Flexible and customizable"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 16, 2021

Overall, KeyedIn is working really well for us and the support team has done a great job helping us launch and continue to expand our use of the system.

Pros

KeyedIn has robust functionality that is flexible and customizable. Functionality can be tailored to the business processes that are unique to our business.

Cons

Though there are a lot of reports and it is relatively easy to modify them or build your own, you cannot create your own SQL queries against the database. Also, adding custom fields, lists and reports is easy to do. It would be nice if there was more flexibility for different types of fields and layouts.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Systems Engineer

Used the software for: 3-5 years

### "Great Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 7, 2020

Pros

Organization of Widgets. Customizable. Easy to use. Feature-rich. Great user interface (organization of widgets).

Cons

User interface is dated. Reporting features.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Adel M.

Software Developer

Used the software for: Less than 1 year

### "Okay for time tracking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 28, 2021

Overall, KeyIdIN is a good product; UI needs improvement

Pros

Very easy to use tool for time tracking and projects; it's also an OK tool for project budgeting and projections

Cons

The UI of this tool needs to improve it's a bit complex to switch from one tab to another; I believe that's the only thing I have

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/163842/KeyedIn-Projects/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.