--- title: "Shortways Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shortways Software - reviews, pricing plans, popular comparisons to other Digital Adoption Platform products and more." source_url: "https://www.capterra.com/p/163872/Shortways/" page_type: "product" language: "en" --- # Shortways Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Shortways ## What is Shortways? Shortways is a digital assistant, a digital adoption platform that integrates directly into certain management and CRM software packages such as Oracle, SAP, Salesforce and Cegid Talentsoft. The aim of this assistant is to help users of the software to get the most out of it, with a range of features such as FAQs, step-by-step guidance bubbles and the provision of support content to help them save time. Users can even send qualified support requests, always from the screens of the application. This makes your employees more efficient and better trained in the many digital applications they must use every day. ## What is Shortways used for? [Training](https://www.capterra.com/training-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Digital Adoption Platform](https://www.capterra.com/digital-adoption-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €10500 Other, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shortways?[Manage this product listing](https://www.g2.com/products/shortways-learning-virtual-assistant/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shortways 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price €10500 Other, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (296) Value For Money 0.0 (0) Value For Money 4.5 (289) Customer Service 0.0 (0) Customer Service 4.6 (290) ## Shortways alternatives [4.7 (600)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [Whizlabs](https://www.capterra.com/p/10005784/Whizlabs/) [4.9 (296)](https://www.capterra.com/p/10005784/Whizlabs/reviews/) Starting price $16.58 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10005784/Whizlabs/) [KodeKloud](https://www.capterra.com/p/239528/Kodekloud/) [4.8 (320)](https://www.capterra.com/p/239528/Kodekloud/reviews/) Starting price $330.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239528/Kodekloud/) ## FAQs about Shortways Overview ### What company size and specific industries is Shortways built for? Shortways is designed for large companies that use integrated management software packages such as HRIS, ERP, and CRM systems. It is suited to enterprise organizations across industries that rely on these business platforms to manage employees, operations, and customer relationships. Features and Usability ### What are the key features of Shortways? Shortways offers contextual guidance, in-app training, and interactive content for user onboarding and self-paced learning. It also includes content management, a knowledge base, and course management, plus activity tracking, progress tracking, real-time analytics, alerts/notifications, and customizable reports for monitoring engagement and learning outcomes. Getting Started and Support ### What training and onboarding options does Shortways offer? Shortways provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced learning for reviewing features and steps. Getting Started and Support ### What customer support options does Shortways offer? Shortways provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. These channels give users multiple ways to get help, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 204 Digital Adoption Platform reviews Capterra data shows that buyers of digital adoption platforms rank the following features as their top priorities: - **Self Service Portal** (**64%** of reviewers rated this feature as critical) - **Customer Experience Management** (**83%**) - **Contextual Guidance** (**66%**) Shortways supports all three of the features reviewers value most: **Self Service Portal**, **Customer Experience Management**, and **Contextual Guidance**. Together, these capabilities help businesses give users on-demand support, improve interactions across the user journey, and deliver timely in-app assistance, allowing teams to increase adoption and reduce friction in everyday workflows. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Asynchronous Learning Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Shortways 54 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asynchronous Learning: Supports flexible learning at different times (i.e., learners can access course materials at their own pace) - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Blended Learning: Supports learning paths that combine in-person classes with online/virtual courses - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Creation: The ability to create unique content - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Corporate/Business: Software specialized for corporate use - Course Management: Create, organize, and assign courses to users - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Quality Control: Establish guidelines about how much and what kind of data can be stored in the repository - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Full Text Search: Search for specific words or phrases within a document or database - Gamification: Games or game-like elements to track progress and reward accomplishments - Interactive Content: Allow the audience to interact or engage with the content - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Learning Management: Organize and track educational activities - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Language: Manage and support multiple languages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Single Sign On: Allow users to access multiple services after entering their login credentials once - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs - User Onboarding: Guide new users to understand and become proficient in using a product or service - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic €10,500 Other,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.