--- title: "ManageCasa Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ManageCasa Software - reviews, pricing plans, popular comparisons to other Real Estate Property Management products and more." source_url: "https://www.capterra.com/p/163877/ManageCasa/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # ManageCasa Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ManageCasa ## What is ManageCasa? About ManageCasa ManageCasa is an HOA and rental property management software that makes operations a breeze. With in-house AI capabilities and automation, our software is built to save you time. What makes ManageCasa unique is our unparalleled customer support. You can always reach a real person for support. We can guide you through every step of the process, so setting up our software is a breeze. No technical experience is required. Every subscription includes 24/7 live support, onboarding assistance, and access to a robust help center, making it easy for teams of any size to get started and grow. Our specialty is supporting HOAs and community associations with groundbreaking features like eVoting and architectural review. At the same time, we also power countless landlords and rental property managers. We are proud to say we are one of the only software that can support both HOA and rental, as well as multiple roles, on our platform. Our software simplifies daily operations with ## What is ManageCasa used for? [Real Estate Property Management](https://www.capterra.com/real-estate-property-management-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[HOA](https://www.capterra.com/hoa-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 67% Neutral 20% Negative 13% Starting price $45 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ManageCasa?[Manage this product listing](https://www.g2.com/products/managecasa/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ManageCasa 4.0 (30) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $45 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (30) Ease Of Use 4.6 (1,623) Value For Money 4.3 (29) Value For Money 4.6 (1,549) Customer Service 4.4 (30) Customer Service 4.7 (1,591) ## ManageCasa alternatives [4.8 (715)](https://www.capterra.com/p/211768/DoorLoop/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (2,234)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/) Starting price $62.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (602)](https://www.capterra.com/p/135182/ResMan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (653)](https://www.capterra.com/p/2732/Rent-Manager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/163877/ManageCasa/alternatives/) ## FAQs about ManageCasa Overview ### Which roles and teams benefit most from ManageCasa? ManageCasa is most used by property managers, landlords, and real estate operations teams that need to manage leases, maintenance, tenant communication, and rent collection in one place. Owners, executives, and finance staff benefit from portfolio visibility, accounting oversight, and streamlined administrative workflows across residential and multifamily properties. Answer based on 29 reviews Overview ### What company size and industries is ManageCasa built for? ManageCasa is built primarily for small real estate property management businesses, with 93% of reviewers from small companies and 52% in Real Estate. It serves residential, commercial, student housing, HOA/condo, manufactured housing, self-storage, and mixed portfolios, with additional use in Management Consulting at 14% and Accounting at 10%. Answer based on 29 reviews Features and Usability ### What are the key features of ManageCasa? ManageCasa offers property management features such as lease tracking, tenant management, maintenance management, work order management, and rent collection. It also includes accounting, billing and invoicing, bank reconciliation, reporting and analytics, client portals, role-based permissions, and third-party integrations for residential, commercial, and HOA operations. Integrations ### Which third-party tools and platforms does ManageCasa integrate with? ManageCasa integrates with 8 third-party tools, including payments and accounting platforms such as Stripe, Stripe Invoicing, Plaid, and QuickBooks Online, plus 7Targets, AI Chatbot Hub, ChatGPT, and RevSpring. These catalog integrations cover billing, finance, and messaging-related workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does ManageCasa offer? ManageCasa provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual self-paced guidance. Answer based on 2 reviews Getting Started and Support ### What customer support options does ManageCasa offer? ManageCasa offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Reviewers describe the support team as friendly and helpful, with responsive assistance during questions and module walkthroughs, though some mention operational issues outside customer care. Answer based on 4 reviews ## Features AI summary Based on 1,818 Real Estate Property Management reviews Capterra data shows that buyers of Real Estate Property Management software rank the following features as their top priorities: - **Rent Tracking** (**68%** of reviewers rated this feature as critical) - **Payment Processing** (**64%**) - **Accounting** (**57%**) ManageCasa supports all three of the features reviewers value most: **Rent Tracking**, **Payment Processing**, and **Accounting**. Together, these capabilities help businesses keep rental income organized, process tenant payments more efficiently, and maintain accurate financial records, allowing teams to manage day-to-day property operations with better visibility and control. Payment Processing 4.3 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Accounting 3.4 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Lease Management 3.9 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments Tenant Portal 4.1 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Financial Management 3.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Property Database 4.4 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Centralized database to track details of properties (including lease, tenant, and owner information) ManageCasa 132 features ### All Features - 1099 Preparation: Generate, file and review 1099 tax forms for IRS (Internal Revenue Service) - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Dues & Renewals: Automatically bill members and process recurring membership renewals. - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Cash Flow Management: Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross-system Integration: Works across multiple software systems or databases - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Email Marketing & Automated Communications: Sends segmented email campaigns and automated reminders to members. - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Fee Collection: Automatically collect recurring fees or dues from members - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - For Commercial Real Estate: For commercial properties such as office buildings, medical centers, malls, hotels, retail stores and other public buildings - For Property Managers: Used by property managers - For Residential: Specialized for organizations who focus on residential projects - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HOA Violation Enforcement: Automation of the violations inspection process of homeowners associations - Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Integration With Accounting Tools: Integrates with accounting and third‑party financial systems. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Tracking: Monitor the process of lease agreements - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Newsletter Management: Create and update newsletter content to increase engagement - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Payments: Accept and process online payment transactions - Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting & Analytics: The ability to see large amounts of data in a digestible format in order to make informed business decisions. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Leases: For residential leases - Residential Properties: For residential properties - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Portals: These are typically divided between owner portals and resident portals. Owner portals provide access to property financial information. Resident portals let tenants submit maintanance requests and payments. - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Management: Managing renters, rent payments, maintenance workflows & documents. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Trust Accounting: Manage bookkeeping for client trust accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (30) 3.9 Based on 30 reviews ## Pricing Value for money 4.3 (29) Free Trial Basic Plan $45.00 Usage Based,Per Month Growth Plan $80.00 Usage Based,Per Month Premium Plan $130.00 Usage Based,Per Month Value for money 4.3 (29) 4.3 Based on 29 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)[ Plaid](https://www.capterra.com/p/174384/Plaid/)[ Stripe Invoicing](https://www.capterra.com/p/10003759/Stripe-Invoicing/)[ 7Targets](https://www.capterra.com/p/238387/AI-Sales-Assistant/)[ RevSpring](https://www.capterra.com/p/141025/mySuite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (30) 4.4 Based on 30 reviews ## User reviews Overall rating 4.0 Based on 30 reviews Filter by rating 5(18) 4(2) 3(6) 2(1) 1(3) Mentioned topic Sorted by most recent RM Richard M. Executive Director Facilities Services ### "On ManageCASA: A Modern, Cloud-Based property Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 28, 2026 Our experience with ManageCASA was exceptional. They helped us transition from an obsolete, locally hosted property management system to a modern, cloud-based system that include a secure, electronic voting system that saved us $40K per year in election costs. Pros I liked their customer service. Their typical response time is first rate. I also have to give them Kudos for their on-boarding service to help train staff members how to get started with ManageCASA. Cons I would like to see a better "help file" system. I would also like to see more capability built into their AI tool. Switched from [TOPS](https://www.capterra.com/p/92600/TOPS/) TOPSONE went obsolete. It had Windows NT as its underpinnings. It was not user-friendly. Alternatives considered [TOPS Pro](https://www.capterra.com/p/178165/TOPS-Pro/) Reasons for choosing ManageCasa It offered the most features for the money; it was competitively priced. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JO Jen O. Property Manager and Realtor Real Estate ### "Awesome customer service! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2025 \[sensitive content hidden\] are very personable and Knowledgeable about ManageCasa! I have had a great experience with them. I highly recommend. Pros ManageCasa is clean, simple, and helpful—great tools, solid support, and built for property managers. Cons ManageCasa has lots of features—great once learned, but it may be alot at first for smaller teams to start. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BW Brenda W. Owner Management Consulting ### "It makes my job easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2025 I have been in the HOA/Condo management business for many years. Some software platforms are very rigid, simply pushing out updates with no options for customization. ManageCasa responds quickly to my unique needs and is quick to provide instructions and to help manage my Associations' information and recordkeeping. Interaction with unit owners used to be challenging, but with the communication features - ManageCasa messages, surveys & e-voting, maintenance tickets, to name a few, not only streamlines communication, but it stores all of the information in one place. Pros I love the bank transactions feature that syncs ManageCasa with real time bank records. I can match the bank transactions or enter the ones I have not yet manually added to ManageCasa. It makes reconciliation a breeze since I so many cleared dates are already added by the system. Cons The look of it is familiar compared to other platforms I have used in the past. This is more of a complaint about myself since sometimes I do not slow down enough to learn the nuanced differences. ManageCasa improves itself faster than I do! Switched from [Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/) I opened my own business and needed a better solution in a software platform. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [Enumerate](https://www.capterra.com/p/38478/Enumerate/) [Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/) Reasons for choosing ManageCasa I have several small associations and developing communities. ManageCasa treats them as well as the large associations. The other companies could not accommodate my portfolio. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Betty M. Property Manager Accounting ### "Manage Casa " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 September 17, 2025 It has been really great - I find it to be user friend and works for our needs. I have had to twek things a little for our needs but you have to do that with every software. Pros So far it has been absolutely awesome and fits our needs for our condominium complex. Great support Cons Probably the fact that we don't have a direct representative that we can calls and speak to over the phone for directions as needed. All request are sent through email request. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks was a mess and the former management people did not use it correctly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Monika S. Property Manager Management Consulting ### "would recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2024 overall experience has been positive, I thoroughly enjoyed the set up process as I was walked through everything with the software before hand. I am also pleased with the support from the managecasa team whenever I have had a concern. Pros its functionality and ability to access on the go. Cons Verifying our bank account took longer than expected Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Sterling W. Board of Directors Non-Profit Organization Management ### "Poor Solution...look elsewhere" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 5, 2024 The people are nice, but the solution is poor, and would not recommend it. We sent communication on 1/2 to no longer send communication to our residents. I went in and removed all our information and despite that, half of our residents were contacted a few weeks later. Pros We found their customer service personnel to be nice when they responsded. Cons Not intuitive/user friendly. Their response time to resolving issues is poor. What seemed like an easy fix took them two months to respond. Reasons for choosing ManageCasa Because it had accounting software built in and a way to handle violations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 16, 2026 Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced. We strive to provide responsive support and reliable communication tools, and it's clear we did not meet your expectations in this case. We understand how concerning it is when communication preferences are not honored and when issue resolution takes longer than expected. Your comments have been shared with our team for review so we can better understand what happened and improve both our processes and customer experience. We appreciate your recognition of our support staff's professionalism, even though the overall experience fell short. If you're open to it, we'd welcome the opportunity to discuss your experience further and learn more about the specific issues you encountered. Thank you again for your candid feedback. JM Joy M. Owner Real Estate ### "Great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2023 My experience was great, makes business so much more efficient. Pros This software is easy to use and has everything that you need at your fingertips. Cons There are no cons with this software everything was great! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Melissa S. CEO Real Estate ### "Usage of Manage Casa software as a small housing provider" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2023 I'm solving collecting rent in four counties in two states from 26 renters. They used to pay by Zelle, checks, Venmo etc. I get a total picture in one place. Pros I shopped literally for years to find a payment portal for property owners under 50 doors.I went through training while on a cruise ship with lousy internet. \[sensitive content hidden\] and his team helped enormously to get my system up and running, despite all my input errors. Cons I wish that it would not allow partial payment. I'm evicting a tenant and do not want her logging on to make a partial payment, but it would be very helpful to record her numerous complaints with a time stamp electronically, rather than email. Reasons for choosing ManageCasa Those personable guys talked me in to it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SL Sandy L. COO Accounting ### "Fabulous choice for any in the property management business " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 13, 2023 Top notch, professional, user friendly and very intuitive platform that is rich in feautres compared to the other platfoms we reviewed Pros The ease of importing all of our data and getting everything set up specifically for our hoa communities. The team at ManageCasa dedicated to our account was instrumental in assisting us in setting up the system and has been incredible. Cons I wish we would have heard about ManageCasa sooner Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SK Shelly K. Volunteer HOA VP and Treasurer Non-Profit Organization Management ### "A++++ Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 12, 2023 Fantastic customer service and support Pros The best part about Manage Casa is if there is a problem, someone is always available to help solve the problem. Cons Would like some more board related features like a voting record. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Appfolio more driven towards a management company with multiple properties. Not a small HOA. Too complicated. No real customer support (chat only) and overly expensive Reasons for choosing ManageCasa Good Demo. Overall value Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163877/ManageCasa/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs ManageCasa](https://www.capterra.com/compare/152433-163877/Hostaway-vs-ManageCasa) [DoorLoop vs ManageCasa](https://www.capterra.com/compare/163877-211768/ManageCasa-vs-DoorLoop)