# ManageCasa Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ManageCasa the right Real Estate Property Management solution for you? Explore 29 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163877/ManageCasa/reviews --- ManageCasa 4 (29) [View alternatives](https://www.capterra.com/p/163877/ManageCasa/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ManageCasa Ease of use 3.9 Customer Service 4.3 ## Pros and Cons in Reviews BM Betty M Property ManagerAccounting, 2 - 10 employeesUsed the software for: 1-2 years. “So far it has been absolutely awesome and fits our needs for our condominium complex. “ September 17, 2025 SW Sterling W Board of DirectorsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 6-12 months. “We found their customer service personnel to be nice when they responsded.“ February 5, 2024 SL Sandy L COOAccounting, 201 - 500 employeesUsed the software for: 6-12 months. “Top notch, professional, user friendly and very intuitive platform that is rich in feautres compared to the other platfoms we reviewed“ May 13, 2023 ## Showing most helpful reviews Showing 1-25 of 29 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RJ Renny J. Landlord Real Estate Used the software for: Less than 6 months ### "The Up and Coming Cloud Platform for Property Managers" March 24, 2019 5.0 ManageCasa is a cloud based product that is mobile friendly that can be used from anywhere at anytime. It is extremely cost effective, easy to set up, implement and use. I was personally able to take a Property Management Company from a completely manual system to a completely computerized system in no time Pros ManageCasa is one of the newer software products out there but that’s definitely one of its advantages! Their tech support is ALWAYS available at no additional cost! Live support during business hours and ability to submit support request(s) outside of regular hours. They go above and beyond to help you get your question/problem resolved. Cons Sometimes performance can a bit slower than I’d like. Review Source BW Brenda W. Owner Management Consulting Used the software for: 1-2 years ### "It makes my job easier!" September 26, 2025 5.0 I have been in the HOA/Condo management business for many years. Some software platforms are very rigid, simply pushing out updates with no options for customization. ManageCasa responds quickly to my unique needs and is quick to provide instructions and to help manage my Associations' information and recordkeeping. Interaction with unit owners used to be challenging, but with the communication features - ManageCasa messages, surveys & e-voting, maintenance tickets, to name a few, not only streamlines communication, but it stores all of the information in one place. Pros I love the bank transactions feature that syncs ManageCasa with real time bank records. I can match the bank transactions or enter the ones I have not yet manually added to ManageCasa. It makes reconciliation a breeze since I so many cleared dates are already added by the system. Cons The look of it is familiar compared to other platforms I have used in the past. This is more of a complaint about myself since sometimes I do not slow down enough to learn the nuanced differences. ManageCasa improves itself faster than I do! Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Enumerate](https://www.capterra.com/p/38478/Enumerate/)[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/) Reason for choosing ManageCasa I have several small associations and developing communities. ManageCasa treats them as well as the large associations. The other companies could not accommodate my portfolio. Switched from [Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/) I opened my own business and needed a better solution in a software platform. Review Source Alawhie A. Systems Implementation Real Estate Used the software for: I used a free trial ### "Horrible way of addressing clients " May 2, 2023 1.0 Pros We never even got to using the software since the CS experience was ridiculous off the bat Cons So I had a chat with a representative named \[sensitive content hidden\] who came across in a very unprofessional manner. As a prospective client, I asked for them to send me documentation via a business email address which I provided(Various Product Offerings, Ts&Cs, How pricing works etc). I would assume that this is fairly standard for a client to ask. He told me that he requires a working live website for him to send me the necessary documents. I didn't quite see the sense in this and mentioned why I think so, but I wasn't going to make a big fuss about it either, since policy is policy. I proceeded to signing up for a 14 day trial with a different email address (personal address since I did not want any promotional emails to end up in the business email address if I did not like the product). I am absolutely disgusted by the response that I received regarding the use of two different addresses. The representative \[sensitive content hidden\] somehow had the nerve to tell me that I am showing all of the standard "red flags" due to no website (which startup has a website?) and using different email addresses, which "validates his thoughts" on not sending me the relevant documents. Even if these are some red flags, it is NEVER OKAY to imply to a client that they are seeming sketchy/illegitimate. Jumping to conclusions and making customers feel uncomfortable is not good business practice. Your product can be good, but if you have no way of addressing clients appropriately your company will loose potentially valuable cl Review Source BM Betty M. Property Manager Accounting Used the software for: 1-2 years ### "Manage Casa " September 17, 2025 5.0 It has been really great - I find it to be user friend and works for our needs. I have had to twek things a little for our needs but you have to do that with every software. Pros So far it has been absolutely awesome and fits our needs for our condominium complex. Great support Cons Probably the fact that we don't have a direct representative that we can calls and speak to over the phone for directions as needed. All request are sent through email request. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Quickbooks was a mess and the former management people did not use it correctly Review Source SK Shelly K. Volunteer HOA VP and Treasurer Non-Profit Organization Management Used the software for: 1-2 years ### "A++++ Customer Service" May 12, 2023 5.0 Fantastic customer service and support Pros The best part about Manage Casa is if there is a problem, someone is always available to help solve the problem. Cons Would like some more board related features like a voting record. Reason for choosing ManageCasa Good Demo. Overall value Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) Appfolio more driven towards a management company with multiple properties. Not a small HOA. Too complicated. No real customer support (chat only) and overly expensive Review Source JO Jen O. Property Manager and Realtor Real Estate Used the software for: I used a free trial ### "Awesome customer service! " November 5, 2025 5.0 \[sensitive content hidden\] are very personable and Knowledgeable about ManageCasa! I have had a great experience with them. I highly recommend. Pros ManageCasa is clean, simple, and helpful—great tools, solid support, and built for property managers. Cons ManageCasa has lots of features—great once learned, but it may be alot at first for smaller teams to start. Review Source CM Claudio M. Property Manager Real Estate Used the software for: 1-2 years ### "best decision ever made when it comes to property management software" December 14, 2022 5.0 Pros finally a software which is easy to use. everything you use is shown and available. on your app, on your laptop or whereever and whenever you need it. you dont need to be a IT guy to handle this software - just use common sense. Cons the only thing i can think of: unfortunately there need to be more users so it will be even more efficient! Review Source AW Amy W. Financial Manager Management Consulting Used the software for: Less than 6 months ### "ManageCasa is a great way to manage your homeowner's casas" March 15, 2023 5.0 We started doing the financials/accounting in house for one our properties and the other software platforms were too big or are hard to use. Pros The customer support is by far the best! Their response to support tickets is quick. The training is thorough and detailed. The team is friendly and patient. Plus they have videos to help with the process.The templates to download homeowners, transactions, and transactions is really easy to download. The set-up for our property was easy to integrate especially when we had to start from scratch. I like how the properties, vendors and homeowners, transactions are able to sync together. We had to send out a mass email to the homeowners and with adding documents and that went smoothly. They really put a lot of thought into this product and the features. Cons The ACH set-up can be tricky for the homeowners that aren't tech savvy. Reason for choosing ManageCasa The sales and IT/Engineer team were hands on from the get go. They had all of the features to help us grow the management company. The product has great features for managing HOAs like work orders, violations, processing dues payments, syncing all of the features and ease of use. Review Source RM Robert M. Owner Real Estate Used the software for: 6-12 months ### "MangeCasa is doing a great job!" September 29, 2022 5.0 I have been pleased with our relationship, and that’s really what it has been, a relationship. They communicate well from day one and make it easy to transition to there software. Pros Ease of use and cost are the first things you notice. It’s a complete package that helps in all factors of property management. The staff is very responsive and they continue to put out new innovative ways to help our business. Cons It’s a growing company. There have been some functionality that was limited but they have gone the extra mile to work on those issues. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) We needed more CRM functionality. Review Source KD Kari D. Board Member Non-Profit Organization Management Used the software for: 6-12 months ### "Great to have a team who will work with you" October 4, 2022 5.0 I like that we are able to work with our contractors remotely and move from a desk-top based solution to a cloud based solution. Before our proprietors were not able to see their statements and now they can, there is more transparency in the accounting transactions. There is also better oversight as a board as to the number of maintenance tickets and violations on the property. Pros It being cloud based was so important for us, as we have board members and proprietors who live all across the world. I really have to say that their customer service is amazing. Tickets are always answered and followed up on. They also do good job of onboarding their customers and walking them through the software. Cons If you are importing data it is a steep learning curve. We were importing over 6 years of data to so it took us a while to learn how to format the information. Also there is no way to mass delete transactions which is a pain if make a mistake with your mass imports Alternatives considered [eUnify](https://www.capterra.com/p/137049/eUnify/)[Condo Control](https://www.capterra.com/p/143800/Condo-Control/)[Smartwebs](https://www.capterra.com/p/172920/HOA-Compliance-Software/) Review Source SW Sterling W. Board of Directors Non-Profit Organization Management Used the software for: 6-12 months ### "Poor Solution...look elsewhere" February 5, 2024 1.0 The people are nice, but the solution is poor, and would not recommend it. We sent communication on 1/2 to no longer send communication to our residents. I went in and removed all our information and despite that, half of our residents were contacted a few weeks later. Pros We found their customer service personnel to be nice when they responsded. Cons Not intuitive/user friendly. Their response time to resolving issues is poor. What seemed like an easy fix took them two months to respond. Reason for choosing ManageCasa Because it had accounting software built in and a way to handle violations. Review Source Response from ManageCasa October 10, 2025 We are disappointed to receive such a negative review after we tried hard to meet the needs of this client. We pride ourselves on our customer service and our responsiveness. However, with all saas solutions, the software may not exactly work the way a single customer expect or wants it to work. We have tens of thousands of happy users that like our solution and we continue to improve the software faster than an of our competition. Jonas H. Immobilienverwalter Real Estate Used the software for: 6-12 months ### "Managecasa Bewertung" March 2, 2022 5.0 Pros Wir sind vollkommen zufrieden mit Managecasa und dem gebotenen Service. Für die Hilfe bei der Erstellung des Website Designs sind wir ebenfalls sehr dankbar. Von unseren Mietern und Eigentümern haben wir bisher nur positives Feedback zur App bzw. Plattform erhalten. Die Software hilft uns dabei deutschlandweit Immobilien zu verwalten. Der integrierte Messenger erleichtert die tägliche Kommunikation und das abstimmen von Baumaßnahmen. Durch die Ticketsysteme für Verstöße, bauliche Anfragen und Wartungsanfragen sparen wir sehr viel Zeit. Seit dem neuen Update nutzen wir die Dokumente Funktion für unsere gesamten Unterlagen. Cons Einige Funktionen sind noch nicht vollständig auf deutsch verfügbar und es haben sich einige kleine Übersetzungsfehler eingeschlichen. Allerdings kann man diese melden. Reason for choosing ManageCasa Managecasa ist perfekt auf unseren Bedarf angepasst. Durch die bestehenden und noch kommenden Funktionen wurden wir überzeugt. Review Source MS Melissa S. CEO Real Estate Used the software for: Less than 6 months ### "Usage of Manage Casa software as a small housing provider" October 6, 2023 5.0 I'm solving collecting rent in four counties in two states from 26 renters. They used to pay by Zelle, checks, Venmo etc. I get a total picture in one place. Pros I shopped literally for years to find a payment portal for property owners under 50 doors.I went through training while on a cruise ship with lousy internet. \[sensitive content hidden\] and his team helped enormously to get my system up and running, despite all my input errors. Cons I wish that it would not allow partial payment. I'm evicting a tenant and do not want her logging on to make a partial payment, but it would be very helpful to record her numerous complaints with a time stamp electronically, rather than email. Reason for choosing ManageCasa Those personable guys talked me in to it. Review Source AS Amy S. Business Administrator Real Estate Used the software for: 6-12 months ### "Customer Service representatives are EXTREMELY polite & work hard to answer my questions!" September 20, 2022 3.0 Pros When I have an issue the representatives are always willing to jump on a call to discuss my concerns and are always helpful & polite. Cons ManageCasa seems to be in the early stages of development & has bugs that are still being worked out. Switched from [AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/) AppFolio was becoming too expensive. Review Source SL Sandy L. COO Accounting Used the software for: 6-12 months ### "Fabulous choice for any in the property management business " May 13, 2023 4.0 Top notch, professional, user friendly and very intuitive platform that is rich in feautres compared to the other platfoms we reviewed Pros The ease of importing all of our data and getting everything set up specifically for our hoa communities. The team at ManageCasa dedicated to our account was instrumental in assisting us in setting up the system and has been incredible. Cons I wish we would have heard about ManageCasa sooner Review Source MS Monika S. Property Manager Management Consulting Used the software for: Less than 6 months ### "would recommend " February 8, 2024 5.0 overall experience has been positive, I thoroughly enjoyed the set up process as I was walked through everything with the software before hand. I am also pleased with the support from the managecasa team whenever I have had a concern. Pros its functionality and ability to access on the go. Cons Verifying our bank account took longer than expected Review Source KEP Kevin Enrique P. property manager Construction Used the software for: 6-12 months ### "Our experience using Manage Casa" September 29, 2022 5.0 One of the problems that it is solving that as a company we have been able to notice is that Manage Casa, now we can have an interaction with a sales consultant from Latin America. Pros the conceptof this software is extremely pleasant and for us as CEFINCO the result is very interesting and effective. I like the theoretical idea of ​​ease of use and the fact that one can get detailed reports on the income side of the property and track each of our properties. Cons Among the characteristics that can change is access to the manage casa mobile app for Central America and to be able to give the option of a chat boot so that clients can provide information about maintenance or any information about our properties, I consider that the software is very user friendly. Review Source TJ Tonya J. Treasurer Accounting Used the software for: 6-12 months ### "Really great Support with ManageCasa!" November 9, 2022 5.0 Very good Pros Support and response time for problems has been excellent! Cons Being able to use the accounting system with more ease. One transaction instead of 2 or three to complete a transaction Reason for choosing ManageCasa Overall the price was affordable for what we need for our HOA; all other softwares were much too expensive for us; we are non-profit Review Source FB Frank B. General Manager Real Estate Used the software for: 1-2 years ### "Helpful PMS for the cost" September 29, 2022 3.0 Overall, a positive experience Pros It allows us to modernize and streamline Cons Whenever there are system updates, it is not communicated well to the customers. After most updates there are problems with accounting reports be changed or not working. However, the team is very pro active in addressing any issues we have had. Review Source ME Michelle E. President Management Consulting Used the software for: 6-12 months ### "Not that happy" October 3, 2022 3.0 I am happy with our rep \[SENSITIVE CONTENT\] and his customer service but not happy with managecasa operations and hope these issues are fixed very soon. Pros I like our Rep \[SENSITIVE CONTENT\] and his customer service when handling my questions. Cons There are constant bugs and issues with the app. Old homeowners are showing up along with present homeowners. Past homeowners are being emailed from the system even though their info is no longer there as a homeowner. Review Source AT Ashley T. GM Real Estate Used the software for: 1-2 years ### "Requested review" September 28, 2022 3.0 Pros Access to reports, being able to transfer an open in excel spreadsheets. Cons Transferring tenants to different units is a very difficult process in Managecasa, takes too many steps. Review Source LC Laura C. Mutifamily Software Specialist Real Estate Used the software for: 6-12 months ### "Goodt product for small property or portfolio" October 5, 2022 3.0 The product is user friendly and works good for a small property. Customer service has been great and always available. Pros Online payments available, user friendly, customer service. Cons The accounting month end can't be locked; therefore, corrections or adjustments made by staff members don't get recorded as corrections batches. These issues get caught at the time of reconciliation. Application of open balances is not available. Reason for choosing ManageCasa Online payment feature, cost, and user friendly. Review Source TT Tony T. President, Condo Association Facilities Services Used the software for: 6-12 months ### "ManageCasa Portal Review" February 16, 2023 5.0 ManageCasa helped us with monthly fee payments--maintenance tracking and financial reports. All very useful to our Board of Directors in managing the day to day operation of our Condo Association. Pros Simple to use--intuitive for folks who are not proficient with technologyThe major benefit of ManageCasa is their team of Client Support. Every time we had any type of minor issue, they were very quick to respond and resolve the issue. Cons We found no issues to cause us to dislike it Review Source WS Wasim S. Transaction Coordinator / Assistant Real Estate Used the software for: Less than 6 months ### "The Investory Review (Wasim)" September 20, 2022 3.0 So far it has been good. (only been using it for the past week) some twigs and fixes are needed in some features and also improve the interface Pros it has a lot of potential and would like the interface to get smoother and faster Cons There are some bugs that don't save changes made to a ticket or property already saved Review Source EP Eliana P. Accounting Real Estate Used the software for: 6-12 months ### "Review Manage Casa" September 23, 2022 4.0 I am new using the app and to me have been a great experience Pros The facilities to admin for me and the tenants Cons sometimes is slow, but in the phone don\`t Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.