---
title: "Vozelia Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Vozelia Software - reviews, pricing plans, popular comparisons to other Telephony products and more."
source_url: "https://www.capterra.com/p/163883/Vozelia/"
page_type: "product"
language: "en"
---

# 

 Vozelia Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Vozelia

## What is Vozelia?

VOIP software that provides virtual switchboard, IP numbering, call center, the internet and mobile services.

## What is Vozelia used for?

[VoIP](https://www.capterra.com/voip-software/)[Telephony](https://www.capterra.com/telephony-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$8

Per Feature, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Vozelia Overview

Updated August 2026

AI summary

Vozelia provides telephony and VoIP solutions designed for small and midsize businesses seeking tools for managing call centers and communications. Offering features such as call monitoring, IVR, reporting, and VoIP connectivity, it also includes optional capabilities like auto-dialer and predictive dialer. Vozelia is accessible through cloud, web, Mac, and Windows deployments.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vozelia

0.0

VS.

[4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$8

Per Feature, Per Month

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (888)

Value For Money

0.0 (0)

Value For Money

4.3 (798)

Customer Service

0.0 (0)

Customer Service

4.1 (819)

## Vozelia alternatives

[4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[Ringover](https://www.capterra.com/p/169627/RingOver/)

[4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/169627/RingOver/)

Highest Rated

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203084/VoIP-ms/)

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

[4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/175788/Nextiva/)

## FAQs about Vozelia

Overview

### What company size and specific industries is Vozelia built for?

Vozelia is designed for small and medium-sized businesses (SMBs) across a wide range of industries. The vendor description does not name specific sectors, so the product appears aimed at general business use rather than a single vertical market.

Features and Usability

### What are the key features of Vozelia?

Vozelia offers auto-dialer and predictive dialer tools for outbound calling, along with call center management and call monitoring for supervision. It also includes IVR, contact management, help desk management, and knowledge base management. Reporting and analytics, unified communications, VoIP, and open database design round out the feature set.

Getting Started and Support

### What training and onboarding options does Vozelia offer?

Vozelia provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote setup, webinars cover shared learning topics, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does Vozelia offer?

Vozelia provides 24/7 live rep and chat support. These channels let users reach help at any time for issues that need direct assistance or quicker answers. No reviewer feedback is available here, so user experience details such as response speed or helpfulness cannot be described.

## Features

AI summary

Based on 2,215 Telephony reviews

Capterra data shows that buyers of telephony software rank the following features as their top priorities:

-   **VoIP Connection** (**54%** of reviewers rated this feature as critical)
-   **Call Routing** (**44%**)
-   **Call Monitoring** (**39%**)

Vozelia supports **VoIP Connection** and **Call Monitoring**, giving teams the tools to manage internet-based calling and review call activity for quality control and oversight. However, it does not offer **Call Routing**. Instead, it provides **Call Center Management** (**38%**), which can help businesses organize agent workflows and handle customer interactions more effectively, allowing teams to maintain service quality and day-to-day call operations.

Auto-Dialer

System that automatically dials calls

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Contact Management

Manage, organize, and store contact information

IVR

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Predictive Dialer

System calls multiple numbers at once and connects the agent to the first number that answers

Vozelia 9 features

### All Features
- Auto-Dialer: System that automatically dials calls
- Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.
- Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance
- Contact Management: Manage, organize, and store contact information
- IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response
- Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration
- VoIP Connection: Place/receive calls through voice over IP connection

---

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## Pricing

Free Trial

Free Version

Basic

$8.00

Per Feature,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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