Kaseya

AuthAnvil

4 / 5 10 reviews

Who Uses This Software?

AuthAnvil's target audience are IT professionals and MSP's looking for the best in identify management solutions.


Average Ratings

10 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • Kaseya
  • www.kaseya.com/products/authanvil
  • Founded 2000
  • United States

About AuthAnvil

Protect company data with secure access to business apps. Password-related breaches are the leading cause of data loss. Protect your company data by ensuring that only authorized people are given secure access to sensitive applications and information, using AuthAnvil's complete and integrated Identity and Access Management (IAM) solutions. Features: Multi-Factor Authentication, Single Sign On, Password Automation, Credentials Management, Security as a Service


AuthAnvil Features

  • Backup Management
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Remote Systems Monitoring
  • Scheduling

AuthAnvil Reviews Recently Reviewed!


I am a user

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We recently started using this software and it has been very beneficial to ensure the security of our accounts. It has been an easy transition and very helpful to IT

Capterra-loader

Great product for 2FA. Password management is OK.

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: AuthAnvil is one of the most widely supported 2 Factor Authentication methods that we can fully manage as a company. Sure, there are other free options like Google Authenticator, but the problem with that each user's token is managed by the user directly. AuthAnvil allows our organization to manage and hand out tokens as necessary. If an employee needs to be cut off from access, we can disable their token and everything it is tied to is effectively locked out.

Cons: The password server is a great idea, but we found it to be lacking in other documentation areas. It's fine for holding passwords only, but we needed a full-fledged documentation solution. We no longer keep passwords in AuthAnvil mostly because it is more convenient and easier to adminster securely when that data is kept with all of our other documentation (IT Glue).

Overall: Easy, secure 2 Factor Authentication.

Easy to use and setup

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use, setting up users and smart devices is fantastic, and they support yubico tokens for 2FA.

Cons: I have not found any cons, but resetting up authanvil on a smart device that have been upgraded are a bit painful.

Overall: better security

A great product

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The thing I like most about AuthAnvil is the ease of use. I find most often ease of use tends to result in a reduction in security, but in the case of AuthAnvil, that does not hold true. The password vault has detailed reports available so we can easily know in seconds everything about who has accessed or what can be accessed.

Cons: The only thing that I dislike on the product is the process that you have to go through for an existing user to reinstall the soft token. When someone gets a new device you have to delete the token then reassign the token back to the user then log into the portal to authorize the token to be set back up for the user.

Shows a lot of promise, but the new SaaS platform is not ready for primetime yet

Nov 17, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is easy to setup and provision users. The user experience with the new On Demand product is generally very good and there is good support for a variety of protocols such as SAML and RADIUS for handling multi-factor logons to business systems. The ability to create tenants for customers to be able to offer MFA as a service is excellent.

Cons: The new On Demand Active Directory synchronization seems buggy and not yet ready for widespread production usage. The two-way password sync/reset functionality is not reliable and reinstalling the sync agent causes accounts to lose sync. This is being investigated by support however as it is being pitched as a production-ready service this is disappointing.

Overall positive, but there are some important integrations missing (e.g. Outlook Web Access)

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Push authentication for second factor. Reasonably simple integration with many third-party products.

Cons: Customer support needs to improve. We rarely get updates on open tickets, and have to request updates or remind AuthAnvil that the issue is not resolved. There have been long wait times for AuthAnvil to resolve integration issues with certain products. The inability to remove or rename tenants is inconvenient.

Easy way to manage multiple clients' workstations and computers.

Aug 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to easily remote in and send files to end users' machines. The live connect feature is quite useful, it allows you to access the machine's command prompt without disturbing the end user. The alerting is easily configured and highly customizable. Generally, users appreciate the ability for us to quickly access their machines. TFA integration is seamless for logins.

Cons: The Acronis backup module leaves a lot to be desired. It seems like half the functionality within it doesn't work that well, and the only time you ever really need it is in the middle of a critical meltdown.

No real issues so far. Happy with product.

Jul 28, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Security is something we all need to be aware of. Not only in the IT industry, but what I do in accounting and HR, as well. I like the extra level of security AuthAnvil provides.

Cons: Everyone has a preferred web browser. AuthAnvil has proven uncooperative with one in particular that I like to use.

Overall: Two step verification for security purposes.

Day to day use of program to get into several apps. Rarely have trouble.

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Overall is it is easy to use, it is well organized, product is secure. Has a useful app to control settings with multiple ways to authenticate for other services as well.

Cons: Portal seems to be slow at times and will sometimes log out several times per day. Experience across multiple pcs.

AuthAnvil OnDemand does exactly what I need it to.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It just works. I have had minimal issues post deployment, and they are very easy to resole with assistance of support. It allows me to secure all of my Kaseya solutions, as well as any SAML supported products.

Cons: I have no complaints about the Software. In the past, Kaseya would have an issue with response times on support but since they have been re-structured their team, they have been on-top of their game.