# Hushmail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hushmail Software - reviews, pricing plans, popular comparisons to other Encryption products and more. Source: https://www.capterra.com/p/163919/Hushmail/alternatives --- # Hushmail Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hushmail ## What is Hushmail? Hushmail is a secure email, web form, and e-signature service that lets you send and receive private, encrypted emails, attachments, and web forms to and from anyone, even people who don't use Hushmail. With easy-to-use webmail, a secure message center, drag-and-drop form builder, and iPhone app, there's no complicated installation. Just sign up and start sending securely. Our Healthcare plans come configured for HIPAA compliance, and our legally binding e-signatures comply with ESIGN and UETA. ## What is Hushmail used for? [Email Management](https://www.capterra.com/email-management-software/)[Encryption](https://www.capterra.com/encryption-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/) Overall rating Based on 32 user reviews Reviews sentiment Positive 91% Neutral 0% Negative 9% Starting price $11.99 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hushmail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hushmail.com&name=Hushmail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hushmail 4.4 (32) VS. [4.6 (38)](https://www.capterra.com/p/227959/Virtru/reviews/) Starting Price $11.99 Flat Rate, Per Month Starting Price $119 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (32) Ease Of Use 4.5 (13,252) Value For Money 4.4 (28) Value For Money 4.5 (10,022) Customer Service 4.1 (25) Customer Service 4.5 (9,816) ## Hushmail alternatives Highest Rated [Gmail](https://www.capterra.com/p/202338/Gmail/) [4.8 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/202338/Gmail/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,471)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) [4.5 (2,421)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227138/Microsoft-Outlook/) [Sealit](https://www.capterra.com/p/233582/Sealit/) [4.8 (31)](https://www.capterra.com/p/233582/Sealit/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/233582/Sealit/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Audit Trail 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important A record of all activities within the system, including user access, changes made, etc. Authentication 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Signature Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Add and maintain centralized email signature(s) across an organization Activity Dashboard 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities API 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Hushmail 37 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Techniques to prevent and filter unwanted or unsolicited email spam from reaching a user's inbox Application programming interface that allows for integration with other systems/databases Identify and respond to security threats to developed applications Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Track delivered, received, and opened emails Convert data into a code for security Software designed for the healthcare industry Compliant with HIPAA, which sets standards for sensitive patient data protection Access the system via a mobile application Capture signatures via mobile devices Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Planning and managing of resources and procedures to mitigate the impact of events and incidents Plan daily routes to optimize employee scheduling and provide directions Digitally capture and store a person's handwritten signature Add and maintain centralized email signature(s) across an organization Filters used to determine different types of malware threats Create, save, and re-purpose templates for emails, forms, etc. Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Control system access and/or deliverability for applications and email addresses Get Advice We can help you find the software with the features you need. Features 4.4 (32) 4.4 Based on 32 reviews ## Pricing Value for money 4.4 (28) [View pricing plan details](https://www.capterra.com/p/163919/Hushmail/pricing/) Hushmail for Healthcare Starter $11.99 Flat Rate,Per Month It includes: - 1 Encrypted Email Account - Business Associate Agreement - Private Message Center - Up to 2 Secure Web Forms Hushmail for Healthcare Recommended $24.99 Flat Rate,Per Month It includes: - Business Associate Agreement - Electronic Signatures - Private Message Center - Up to 5 Encrypted Email Accounts - Up to 5 Secure Web Forms Hushmail for Healthcare Custom $47.99 Usage Based,Per Month It includes: - 10-100 Encrypted Email Accounts - 10-100 Secure Web Forms - Business Associate Agreement - Electronic Signatures - Private Message Center Value for money 4.4 (28) 4.4 Based on 28 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (25) 4.1 Based on 25 reviews ## User reviews Overall rating 4.4 Based on 32 reviews Filter by rating 5(21) 4(8) 3(0) 2(2) 1(1) Mentioned topic Sorted by most recent AU Anonymous User Owner, Psychotherapist Health, Wellness and Fitness ### "Great Product for Confidential Email" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 8, 2025 I would recommend this product for anyone needing to send hippa compliant emails. Overall easy to use. Pros Everything else was great. It was easy to use and liked having a personal email address. It was easy to organize files. Cons Cost was ineffective once I began paying for an electronic health care system that could handle hippa compliant emails. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Catriona R. Managing Director Non-Profit Organization Management ### "Highly secure email" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2024 They're a very helpful company and once we got up and running, its mostly been problem free. Pros The high level of security for our data. Cons The challenge in searching for past emails in a program like outlook (doesnt sync well). Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Needed a higher level of security after nonprofit launch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Anthony A. No title Accounting ### "Hushmail charged me without notice or authorization." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 19, 2024 They suck, full stop. Bad support, bad value, bad service. Pros It was free and I used it for years. When they started charging a premium for their basic service, I stopped using it. Cons I just got a $49.95 USD charge on Paypal that I did not authorize and did not want. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KA Kiley A. Graduate Research Assistant Research ### "Hushmail: Good For Email Encryption, But Lacks Functionality" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 August 31, 2023 I appreciate Hushmail because you get the features (encryption and a working email address) you pay for; however, I will no longer be using it because of the lack of functionality it provides. Pros I really appreciate the email/data encryption that Hushmail provides. It is nice to not have to worry about whether personal information will be leaked or stolen when I am sending it over email. Cons Hushmail is extremely lacking when it comes to not only functionality, but also customization. It feels extremely rudimentary. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/) I wanted data encryption. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Aid Worker Non-Profit Organization Management ### "A good email service alternative" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 2.0 2.0 Likelihood to Recommend 10/10 November 7, 2022 It is a great alternative to traditional emails for sensitive correspondences. A bit pricy at $49.98/year and leans its focus more towards healthcare. Pros Hushmail has been a good alternative to Gmail. It offers great experience with both users and non users. It is very easy to send an encrypted email to non users with an option to add security question. Of course this has often required prior communication where I establish a few details of my contact and sometimes we just agree on the answer via Signal application. The non user will often create a paraphrase but sometimes it necessitates I advocate for this as some tend to default to reading email through their usual platforms and therefore making the communication susceptible to being read by anyone. This is where I have kept hoping that Hushmail will in future allow free and basic user accounts just to mitigate this risk. Cons In most instances, Hushmail has worked for my use case. The emails for non account holders expire after 2 weeks. This is great for enhanced security but not so convenient for an extended period of communications that require a trail referencing to past emails. It would be good if I was able to set the period for email expiration beyond 2 weeks. That would be a great option. Switched from [RMail](https://www.capterra.com/p/214761/RMail/) Easy to send encrypted email to non account holders Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 11, 2022 Thanks for your review. We're happy that Hushmail has worked out well for you. Regarding the email expiry date, you can extend it. Our Customer Care team will happily set a new expiry date for you. Please get in touch with them directly here: https://hushmail.com/contact/support/ Also, very soon, your recipients will be able to sign in using an account they already have, like Google, Apple, or Microsoft. JJ James J. Chiropractor Health, Wellness and Fitness ### "Hushmail Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 October 6, 2021 Pros It seems very secure for our interoffice communications. Cons At times it will randomly encrypt emails that don't need it, glitches tend to show up more frequently in Hushmail than other software I use. Customer support ranges from ok to shitty Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 7, 2021 Thank you for your feedback. We're sorry you've had a less than favorable experience with Customer Care. We strive to provide our customers with prompt, personal attention when they have an issue that needs to be resolved. If there's something that you're still having an issue with, please contact us at https://www.hushmail.com/contact/ and we'll make it right. Regarding encryption, please keep in mind that if your recipient has already created a passphrase to read an encrypted email on the private message center, then all subsequent emails to them will be encrypted by default. However, you can turn the encryption off when you send a message from webmail or the Hushmail for iPhone app by turning off the encryption switch before you send a message. You can read more about your encryption options in our blog post at https://blog.hushmail.com/blog/how-to-use-hushmail-with-your-favorite-email-app CC Cathy C. biller Health, Wellness and Fitness ### "Hushmail-The answer to my email tasks" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2021 Husmail is a good value for my small business. Email can be accessed from any where with the internet. Pros Hushmail customer service is excellent, fast and effective. The archive function allows for saving all email, from multiple addresses in one place. This helps me monitor my staff communications with clients. If I chose to move from Hushmail, I can keep this one account open for reference. Down time is negligible if any. Cons There is no downloaded feature. Downloading email to a computer would negate the HIPAA compliance guidelines, but a choice would be nice. An Android app version is a MUST Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NH Nathan H. Coach Mental Health Care ### "Great Secure Emails" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2021 Has been a great experience. No really issues so far. Pros That I am able to offer HIPAA compliant emails. Ability to send encrypted emails. Also was able to send one form in emails. Cons I noticed that if I go to add a contact, I frequently have to refresh my screen before selecting to add a client. I would enter the information and then it doesn't do anything unless I refresh, then I have to enter it again. I don't like that other people can't initiate an encrypted message to me, but I am assuming that is not because of Hushmail. Reasons for choosing Hushmail I don't remember the other products, but reviewed all the main ones. This one seemed to meet my needs the best and was more cost effective for me. Also I like that you could send one form with it in emails. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 26, 2021 Thanks very much for your feedback. We truly appreciate it. The good news is you can give your clients a way to initiate an encrypted message by using one of our secure contact forms. You can view a sample here: https://www.hushmail.com/secure-forms/templates/general/5b21885200b88-secure-contact-form/ and read more about our secure forms here: https://www.hushmail.com/secure-forms/ Our Customer Care team would be happy to help you get started with forms. You can reach them here: support@hushmail.com. Thanks again for your feedback. We're glad you consider us a 5-star service. KB Kelly B. LCSW Mental Health Care ### "Secure and HIPAA compliant email encryption" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 13, 2020 It has been helpful to have this business need met so I don't have to worry about HIPAA compliance and I can focus on other business operations. Pros This was a cost-effective option for meeting requirements for HIPAA-compliant communication. The customer service was helpful in the process of transitioning to this service. Cons It was initially unclear to me that I would be able to keep my email address using my own domain name; I thought I was going to have to have the email end with "@hushmail.com" (but I learned this is not the case through consultation with customer service). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Katie L. Billing Agent Insurance ### "Botched information " 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 7, 2020 Another money-greedy company that now regrets that they didn't start out money hungry and also their customer service sucks Pros This is a HIPAA compliant encryption service. Cons I'm grandfathered in to the "free" version, which they apparently no longer offer. To strong-arm me out of a product they did offer, they LIE about information. Every month or so, my "used storage" will jump wildly overnight (from 29% to 248% this month) . I've contacted support, via email about this twice and no one responds -- the confirmation page tells me that "subscription holders will receive priority" Basically, they no longer offer the "free version" and to hell with loyal customers. I was able to set up an automatic reply, directing my clients to contact me ANY OTHER WAY Reasons for choosing Hushmail They lied to me & I believed them Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2020 Thanks very much for your feedback. We're sorry that you didn't have a good experience with our Customer Care team. We tracked down your account and reached out to you to make this right. Thanks again for your feedback. [View all Reviews](https://www.capterra.com/p/163919/Hushmail/reviews/) Popular comparisons [Gmail vs Hushmail](https://www.capterra.com/compare/163919-202338/Hushmail-vs-Gmail)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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