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Medisoft is an advanced practice management and medical billing software, designed to help streamline your practice. Loaded with awesome features, Medisoft has been the most popular medical billing program on the market for the past two decades.
Provider
AZCOMP Technologies
Located In
United States
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, Webinars, In Person
Support
Chat
healthcare professionals and medical billing companies
Content Source: Medisoft
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Medisoft Reviews
Pros
It was great for when I used it and it may have great EHR capabilities, I just switched with the times.
There are help buttons that make learning the software easy. Their customer support is very friendly and knowledgeable about the software and will walk you through anything you need help with.
Patient information is easy to store using several factors. Our business used it for all our billing needs and it is a great software when you have multiple accounts that you are doing billing for.
The addition of Revenue Management is amazing. Its saved us a ton of time with posting ERA's.
Cons
It is hard to set up and we had a lot of trouble synchronize 3 different desktops.
The software lags a lot and keeps you from being able to sign in at times or process anything. I suggest to do training before switching to this software.
The whole layout of this software is not user friendly at all. If you miss one thing it could completely keep you from being able to bill a visit.
The statements can be hard to handle. It does require some serious training to understand.
"I have billed from this software for over 15 years"
Overall: Economical medical billing software
Pros: Its pretty simple to figure out and use. I have never had any formal training from Medisoft and have self taught myself the ins and outs of the software over time. There is not a lot of flexibility in the reports until the most recent versions. The Statements are complicated and definitely not user friendly. However once you learn your way around you can manage.
Cons: I feel there could be a lot of reports that would help companies with collections. However, the reports are very limiting. If more of the reports had beginning and ending dates it would be helpful for those that have been using the software for long periods of time and again, the statements need improvement. But I must say for the money, it is not a bad software for the price!
"All in one for your medical practice! "
Overall: Medisoft is a great! It can be used in all departments in a medical practice. I love using this platform for medical billing. It makes filing insurance claims super easy!
Pros: How easy it is to learn and use daily. All the different customizable features available on Medisoft to integrate for your medical office.
Cons: Some of the reporting features are only available with extra cost.
"Can be very difficulty to use"
Overall: The reporting function is nice. The addition of Revenue Management is amazing. Its saved us a ton of time with posting ERA's
Pros: The fact that we can build our own reports to show what we need information wise. We've been on Medisoft for 17 years but the people that worked here before me didnt take the time to learn everything it can do. Im slowly learning to navigate the program myself. The addition of revenue management is nice too to handle the billing and then the posting of the era's.
Cons: The appoinment function doesnt work very well. The statements can be hard to handle. It does require some serious training to understand. I would recommend classes or training sessions with your software vendor.
"Very Useful for billing purposes"
Overall: Medisoft has really helped us with our billing issues and keeping track of our patients, what they owe, the payments they have made and what the insurance has covered and paid or not paid.
Pros: This software was very user friendly. It allows you to keep track of billing, procedures, payments, customers for multiple facilities. It shows what the insurance has paid and also shows their denials. Patient information is easy to store using several factors. Our business used it for all our billing needs and it is a great software when you have multiple accounts that you are doing billing for.
Cons: I wish there was a way to connect accounts for various patients. We have several patients that go to different offices, and it would be nice to be able to connect their accounts or link them so when they call about a billing issue we have all the information under the patient and not under separate facilities.
"Medisoft for the small office"
Overall: I looked to upgrade and get electronic records but medisoft is still the best option cost and use wise for me and my tiny office.
Pros: I was able to purchase this software without the online component. Since I am only a cash practice I did not need all the feature or monthly expense on the full program with online support. Over the last 15 years of using this program, my computer has crashed several times but I was able to hire the AZcomp Techonologies to recover and reinstall all my information.
Cons: This program is not entirely user friendly. Each new office assistant seems to struggle a bit to fully understand the basic use, part of the problem is there is not a simple inexpensive training class for me to send them to. Also, if a patient is accidentally entered twice in the program, there in no way to merge the data or delete one of the files.
