Who Uses This Software?

Polymail is designed for founders, sales teams, BD teams, client teams, and other external-facing teams and individuals at growing businesses.


Average Ratings

35 Reviews
Ease

  • 4 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Polymail
  • polymail.io/
  • Founded 2015
  • United States

About Polymail

Polymail is an email app for sales productivity with tools for outreach, tracking, and team collaboration. Highlight of Polymail's top features: - Email tracking (open, click, and attachment tracking) - Campaigns (mail merge) - Follow Up Reminders - Message Templates - Calendar Integration - Contact Enrichment - Scheduled Sending Polymail is available on macOS and iOS.


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Polymail Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

Polymail Reviews Recently Reviewed!


I cannot rave about Polymail enough!

Aug 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Polymail is the most beautiful, efficient, user-friendly and simple-yet-robust email software I have ever used. The value of the free version is insane, but I loved it so much that upgrading to the amazing Pro features was a no-brainer. I love that I know when my messages are read by the recipient, it pulls in detailed contact profiles from them (with social profiles, etc.), I can snooze emails to be read later, I can schedule emails in advance, there is a surprising & refreshing amount of fonts & formatting options (and emojis!) I can use in my emails, I can easily unsubscribe from email, that I can organize all of my inboxes simply (and beautifully- did I mention the design is amazing?!!!), and my favorite pro feature of all.... canned template responses! I have several templated emails (where you can also add highlighted variables to change each time such as names, dates, prices, etc) that have saved me waaaay more time than i've paid for this software. It is truly a must-have for me in my personal AND business toolbox. Oh, and I love that I can do all of this via the app (for Mac & on my iPhone)!

Cons: Honestly? I really can't think of anything... this app is a game changer! The only thing I will mention that can be a little frustrating is anytime I open the keyboard shortcuts window on the app (It has TONS of shortcut options for a more efficient email workflow), there is no option for me to close out of it and I have to shut down the app everytime. Just a little minor bug though, other than that I have loved everything about this app!

An email app with amazing potential for larger teams.

Oct 08, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Being a very early started (back when it was free), i've loved Polymail's ability to fill the void that Mailbox left in our email workflows. It is an amazingly simple, easy to handle and clean email workflow tool.

Standard snooze and remind options aside, i think they are onto something with the recent additions to Campaigns features and Salesforce.com integrations. They are excellent for a user within a sales organization who wants to super-charge their communication, outbound and email workflow.

Cons: The last pro is also a con, as the gradual shift from being a individual-user friendly tool to a SME or larger team focused tool becomes evident. I've been on their paid subscription, but it becomes harder and harder to justify just for the basics. Using more advanced features with Team and Enterprise plans end up being much more expensive, especially when you consider the cost of the CRM with it as well.

An email client that will probably become central to businesses

Oct 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I've been using Polymail even before being available to the general public and I can say they listen to their users and they evolve very fast.

The most important feature for me is the individual email tracking (if you send an email to multiple recipients, Polymail tracks each one of them individually, showing you exactly who read your email). It is invaluable for both sales and business emails.

Also, the team added features that used to be part of separate platforms like the ability to send email campaigns directly from your address (great for sales), email sequences and team communication (so you can collaborate on emails with your team) - For us, Polymail is quickly replacing more expensive software such as outreach platforms or drip campaigns.

Cons: The sync between mobile apps and the desktop ones could be better (from time to time emails read on a platform don't sync to other platforms) - but they are improving.

Capterra loader

Polymail - The email solution with great features, easy shortcut keys and less bloat than Microsoft.

Nov 04, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the the tracking feature - I can see immediately when the recipient has both read and/or downloaded any attachments to an email I've sent them. The software also has the ability to remind you to follow up with the email in three days if you have not had a response from the recipient.

Cons: I hate that there is no Android mobile version of this software - yet. I'm still stuck using Gmail or Outlook on my phone and the two do not sync up at all. If I read/send an email from Polymail, it will not show up on my phone at all.

Overall: Overall, my use of Polymail has been positive. As mentioned previously in this review, the tracking feature and the follow up feature is really what sets this software apart from any other email software on the market. As soon as Polymail can get an Android mobile version of its software developed and marketed to me, I will give this software 5 starts all around.

Promising email client software

Mar 13, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: In general Polymail will be a great replacement for your pre-installed email client. It has modern and intuitive interface, nice features like scheduling to send your messages, ability to unite all your email accounts, and some nice paid special features like Campaigns, Team analytics, Statistics, etc.

Cons: I found existing pricing plans quite expensive. Not everyone can afford to pay per year for an email software. But what frustrates me the most are those multiple scrollbars. Sometimes it becomes impossible to scroll down to actually read a message. And this looks really disappointing considering the app's price. Hope guys from Polymail will fix this issue one day.

Overall: Good email client software!

My preferred email client

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It has a lot of good features even on a free tier. The feature that I really like is the read later. It allows me to defer some emails that require more time to digest at a later time.

Cons: Sometimes, searching through the emails is slow and the search result is not guaranteed. There are times when I could search for an email via the web interface of an account but couldn't find it in Polymail.

Capterra loader

Polymail introduces the convenience of read receipt and reply reminder to the free users.

Jul 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I've never realized that read receipt and reply reminder can be so helpful. While Polymail is a full-featured email client with tons of goodies, these two specific features are the ones that caught my attention. Never again I have to wonder whether or not my emails have been read. The app can also be configured to notify me if the recipients haven't replied to my emails in a set amount of time.

Sure, many of today's email clients already support the features, but almost every one of them is paid. Polymail was the only free one (when it's first released).

Cons: At one time, Polymail decided to make many of its winning features available only to paid subscribers. The free version is still a capable email client, but it's now less attractive than before compared the competitions.

Capterra loader

The best email client you'll ever need!

Jan 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Design. Ability to add unlimited accounts. Feature heavy - everything you need with email. Keyboard shortcuts + mobile app shortcuts are amazing! Amazing customer support. Frequent updates. Great value for money!

Cons: A bit buggy from time to time. Lists / folders are combined for all account, if you want to use them for tasks or similar, it's harder.

Overall: I have 6 email accounts and don't feel like I have more than 1...

Capterra loader

Probably my favourite productivity app ever!

Aug 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so eay to get sucked into a blackhole with emails, but polymail makes it really easy to stay on top of them and not spend your whole life answering emails. I love that I can move my emails to be read on other days instead of constantly having to answer them as they come in.

Cons: When you search for lists to add your emails to, you have to type in the WHOLE name instead of a part search term - hopefully they'll fix that as the dev team are always adding new features.

Overall: LOVE LOVE LOVE this app. Cannot recommend it enough if you want to be more productive.

easy client to use with great features. new kind of Slack but for external communication.

Jun 22, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Tracking, follow-up features and star threads are good. Also, I like the profile window on the right side.

Cons: Bad search functionality and sometimes it feels like as if Polymail has sync issues (this happened in the past) . "Search function" needs to be improved. Maybe introducing tags or hashtags I would find very useful (---> like Wunderlist, Evernote, Slack). Also, I would prefer a more SLACK design/feature approach. If you guys manage to do what Slack did for internal communication but this time for external communication----> awesome :)

Overall: better productivity.

Makes every work day 2x more productive. Helps me organize all my accounts. Is powerful!

Jun 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Organization. Read receipts. Cutting edge tech. Customer service. It syncs perfectly with my phone and computer. They're always coming out with new features and updates design. The undo button is a life saver

Cons: Wish there was a web app. The search within the app isn't very good. I sometimes will find myself going to gmail native to search for things.

Capterra loader

Another email client...

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I love how Polymail looks and functions. All my emails come in looking great, and the UI is simple and intuitive.

Cons: I understand why they are doing it, but they are starting to add features that not everyone will use. There is no problem with that, but they don't offer a way to hide those features. When I first used Polymail I ended up canceling the service and was pretty upset due to such a buggy platform. They have since made large improvements and it is much better.

My all-in-one email client

Jun 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Stunning UI. Incredibly full feature set for the average consumer (create drafts, offline mode, labels, stars, send later) and a developing set of features for serious users who spend the majority of their day in emails (salespeople, etc).

Cons: Writing drafts is kept on their own servers and doesn't get pushed to the original email host. I've needed to access a draft from Gmail a couple of times, but it wasn't there (because it's only available via the Polymail app).

The BEST native email app for macOS/iOS.

Jun 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has all the features I'm looking for that normally are options/plugging for other clients or webmails... And the roadmap is amazing

Cons: The price is a little too high for the pro/team version... but definitively worth it. The freemium business model is great.

Overall: I can use a beautifully design & nice to use mailer with awesome & native functionalities. I'm still waiting for a Windows native app to use it at work because I want to get rid of MS Outlook. Thanks to the team, the product is great & the support is awesome!

The smoothest and most well-designed email software I've ever used (and trust me, I've used many).

Jun 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Real time activity tracking, campaign performance tracking, follow up reminders, contact profiles... what isn't there to like?

Cons: No Polymail app for Windows yet (I'm a Mac user myself, but my company makes me use a Windows laptop)

Overall: Real time activity tracking, follow up reminders, contact profiles, and beautiful design.

Very good replacement for default email client

Mar 14, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Polymail will be a great replacement for your default email client. Besides of basic functionality it contains useful extras

Cons: The pricing plans are quite expensive for such kind software. Also there's no way to buy a stand-alone license, only monthly or yearly subscription :(

Powerful email client

Mar 19, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Polymail will be a great replacement for your default MacOS email client. Very powerful tool with clean design and many features.

Cons: Most of these extra features are available exclusively for paid licenses. I'd like to get some of them in the free version.

Overall: Good email software

Polymail is the best email app you have been missing out on

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The user interface is so slick and fast that I find it hard to switch back to emails on the web browsers. Read receipts and contacts are handy too!

Cons: The pricing could be better. Their free premium experience by inviting users works for me for the time being. I am sold if they could name their pricing better.

Overall: My email management has improved a lot over time with Polymail. Their native Mac app is super slick and is a must-have!

Capterra loader

Great option for Apple users

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: It was my go-to mail application for a long time, both in iOS and macOS, since it offered nice features not present on default Apple Mail apps.

Cons: What made me choose it instead of Airmail, in the past, was the ability to know when users opened the message, but it's no longer a free feature. It was the reason to use for Polymail in my opinion, but now I can't see why to use it anymore.

Powerful, high value tool. Simple to use.

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros:  Very easy to use.

Has all the features I need that other companies have (Yesware, Boomerang, mixMax) but with easier interface.

Also available as an app on both desktop and phone this is huge.

Very excited about the prospects for this company.

Cons: It would be great if there was a web interface, too. Earlier iphone app crashed sometimes, but seems to be getting better.

It is one of the best mail clients I have used so far

Apr 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: The best thing about this software feature is the ability to track mails, get notified if a person has read your mail or not. Apart from that it has an amazing UI.

Cons: The one thing I hate about this software is it is sometimes slow. It takes time to refresh on a slower network. Also it takes a bit of time to get hold of the software

Capterra loader

One of the Best Email Clients that I've Ever Tried

Nov 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Polymail gives you everything that you've ever wanted from an email client, including handling multiple email accounts and read receipts support.

Cons: Ever since Polymail focuses more on team users with multiple team members, it kinds of forgetting the individual users. Some of the free features are now paid.

One of the best email apps I've ever used

Jun 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Full of features, and the UI/UX is similar to Mailbox back in the day - it's amazing and does more than I need from an email app.

Cons: Some UI bugs, screens glitch out, loading takes awhile (sometimes), but overall these issues are not enough of a problem to stop me from using the app.

Changed my business

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are so many things to like about Polymail. For me, the biggest benefit is the "undo send" feature, that allows for you to stop an email from sending within 30 seconds of hitting send. It's helped me catch incorrect information, embarrassing spelling mistakes or allowed me to rethink wording.

Cons: Every one in a while, I get this bug that starts writing over the following text when I move in my cursor in the middle of a line of text. It's usually solvable by shutting down and reopening the program.

Overall: It's really helped us juggle our multiple clients across multiple email accounts. I couldn't be more pleased.

Great email software

Mar 28, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Excellent tool for your private and corporate conversation. Very clean and fresh design. Minimalistic and powerful at the same time. Intuitive interface, many features, most of each is paid, however. Anyway, it will be a great replacement for a standard mail client on your Mac.

Cons: Polymail app is a Mac-only software, and there is no a Windows version :( Another its disadvantage is that the price of the premium version is too high.

Capterra loader

Polymail is a great service - if you can afford it

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: - Great design

- Generally, it is pretty easy to use

- Embraces the apple ecosystem (available on mac and iOS and syncs seamlessly)

- Great email marketing tools: tracking who opened it, sending reminder follow ups, and scheduling are all great additions

I was actually involved in the beta-testing stages of Polymail and it has really come a long way! From starting out as a consumer focused product, this tool has really grown to become a business focused solution to email qualms, and I think it does that well. I highly recommend at least using the free trial.

Cons: - pricing: without extended use, it is hard to justify spending money on an email client. This deserves to be paid for, make no mistake, but without a proper, in-depth use of the free trial, I think some users will be left with a "meh" feeling

- Not on Windows, which is a shame because of how many enterprise services use Windows

Capterra loader

This is my favorite mail app until they went all premium.

Jun 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Value for Money

Pros: The best suite of options for mail app I could've ever asked for. Custom snooze function, read notifications, multiple accounts, etc.

Cons: Unfortunately, when they came out of public beta, their price for service was way too high. The monthly fee for poly mail does not justify the suite of options it has.

Great support!

Jun 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: It's so pretty! Seriously, I love the interface. It works really well and it runs pretty smoothly. It's very easy to sort mail.

Cons: It's sluggish. Not sure if it's my 5 year old MBPro or that the app is just that way. Sometimes it gets hung up and it reminds me of WindowsXP.

Polymail is good, solid software tool.

Jun 22, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - Really nice UI/UX

- The feed

- Makes you want to keep sending emails once you try it out

- Good customer support

Cons: - That it doesn't integrate with SF like Yesware does

- I had a few instances of the product just unexpectedly shutting down

-

I really love PolyMail.

Sep 11, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I was on the hunt for a new Email Client for MAC OS and Polymail was one I really enjoyed using. I appreciated its clean modern look and it's ability to let me focus on my emails at hand rather than managing a ton of email.

Cons: Again, love Polymail but it's pricing model was a beat steep for my case use and reverted to an alternative free platform.

Capterra loader

Crazy good Email Platform

Nov 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The interface is a thing of absolute beauty!

Cons: I don't like having to pay for an email client.

Overall: I love the interface, I love how it integrates with other software. I just can't justify paying for email software.

My Experience with Polymail

Oct 10, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: - Functionality; they have what I need

- Templates function - but this is only for paid plans unfortunately

- Read later function

Cons: - Not being able to print in a nice format (Eg. I refer to Spark as a nice format)

- The processing time is slightly slow when viewing emails

Overall: Overall, I think the functionality and features works. I would give it a 7/10. However, I wouldn't strongly recommend to my friends because a lot of good features are only with paid plans.

Very useful, still working on bugs.

Apr 10, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Polymail is an incredible mail client, with built-in read receipts, analytics, and more. I'm a big fan. I still use it on my phone and love it though.

Cons: I tried to use their desktop application, and that had some syncing issues. It's been a month or so though, so I'm hoping it's improved!

Too Complicated

Nov 13, 2018
1/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: The design of the software was really clean and sleek.

Cons: I didn't feel that Polymail actually solved any of the issues it claimed it would.