# Polymail Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Polymail Software - reviews, pricing plans, popular comparisons to other Collaboration products and more. Source: https://www.capterra.com/p/163982/Polymail/alternatives --- # Polymail Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Polymail ## What is Polymail? Polymail is an email app for productivity with tools for outreach, tracking, and team collaboration. Highlight of Polymail's top features: - Email tracking (open, click, and attachment tracking) - Campaigns (mail merge) - Follow Up Reminders - Message Templates - Calendar Integration - Contact Enrichment - Scheduled Sending Polymail is available on macOS, Windows, Web, and iOS. ## What is Polymail used for? [Email Tracking](https://www.capterra.com/email-tracking-software/)[Collaboration](https://www.capterra.com/collaboration-software/)[Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/) Top alternative Featured Overall rating Based on 50 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 4% Starting price $13 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Polymail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://polymail.io/&name=Polymail) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Polymail 4.3 (50) VS. [4.5 (286)](https://www.capterra.com/p/132901/Front/reviews/) Starting Price $13 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (50) Ease Of Use 4.5 (285) Value For Money 3.8 (42) Value For Money 4.1 (214) Customer Service 4.1 (37) Customer Service 4.4 (227) ## Polymail alternatives [4.6 (14,521)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (983)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $61.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [4.7 (24,036)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Archiving & Retention Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Calendar Management Track and manage schedules and meetings via an integrated calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Canned Responses Shortcuts for inputting frequently used messages Chat/Messaging Communicate using direct chat or messages within the system Polymail 34 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Shortcuts for inputting frequently used messages Communicate using direct chat or messages within the system Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Online forums/groups where users can ask questions, share ideas, best practices, etc. Manage, store and organize emails within the system or via third-party apps Ability to oversee and optimize the operations of a mail server Track delivered, received, and opened emails A list of events with their respective dates Predefined actions automatically performed on the occurance of specific events Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Ability to chat online in real time Manage the process of planning and scheduling meetings, including agenda creation Access software remotely via mobile devices Two-way actions and communication between multiple users in real time Tools to facilitate the production of information and promote efficiency Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Planning and managing of resources and procedures to mitigate the impact of events and incidents Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria An email inbox that can be accessed and managed by multiple individuals Add and maintain centralized email signature(s) across an organization Filters used to determine different types of malware threats Create, manage and track all task activities and progression Allow multiple team members to edit and work on the same document Organizing a group of people to accomplish a task Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.4 (50) 4.4 Based on 50 reviews ## Pricing Value for money 3.8 (42) Free Trial Basic $13.00 Flat Rate,Per Month Value for money 3.8 (42) 3.8 Based on 42 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (37) 4.1 Based on 37 reviews ## User reviews Overall rating 4.3 Based on 50 reviews Filter by rating 5(26) 4(19) 3(3) 2(0) 1(2) Mentioned topic Sorted by most recent CC Charlie C. account executive Internet ### "great activity tracker" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 20, 2022 Pros easy to see email interaction, also set up sequences that track metrics across clients Cons cannot edit a sequence once it has been made, there is no way to add an email into the middle of the sequence Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Robert K. Director Motion Pictures and Film ### "Must have for long email threads" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 15, 2021 Overall my experience has been great with POLYMAIL, excited to see what new features they ad next! Pros The biggest pro for POLYMAIL is the thread feature. Im in long email threads, and need to recall something that happened earlier. POLYMAIL makes it super easy to recall that information like that of a text conversation. Cons I find the sync to be a tad slow at times, emails in my normal inbox come in faster, then in POLYMAIL. It is rare but happens. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SP Susan P. Office Manager Consumer Services ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2020 We use it for everyone in our office. Overall it works great for us. Pros I love using Polymail. It is very user friendly. The initial set-up is easy and it has lots of features that make it a great product. I like the settings that show me when an email is read, when a document is downloaded, etc. They are constantly updating and adding new features. Cons I really don't have any thing that I don't like about this software. We have the upgraded version for a couple of us in the office which has more features - but it does cost, whereas the regular version is free. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MP Megan P. Marketing Executive Marketing and Advertising ### "Amazing!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 17, 2020 Answering and organising emails is so much easier, Pros Polymail is incredible - it brings all my different emails into one inbox and allows me to sort them into categories Cons It took my a short while to learn about the full functionality of the site, but there was helpful tips for that Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Karen H. WordPress Consultant & Developer Design ### "Email management great for teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 22, 2019 Overall, my experience has been good, Polymail also has a nice on-boarding process to help you get familiar with the settings, etc. It's definitely a top-quality email application. Pros I like the features of Polymail - they really focus on making sure you are spending intentional time with your inbox mail. It's great if you have a team of people working together and you often find yourself having conversations around what is being sent. It almost gives you a way to do project management from your inbox. Cons The interface though modern can seem cluttered especially on smaller laptop screens. I wish there was a way to collapse some of the side panels to allow for more space. Also, the icons can be overwhelming at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rigger T. Productor de contenidos Graphic Design ### "polyanswer with polymail" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 17, 2019 It is a solid application, the mail tracking tools are excellent. Pros It allows you to customize the sending of mass emails, it is also very efficient in tracking email, since any device is easy to use. Cons Some of their plans are very expensive compared to other programs in the same field. The program has minor errors. The interface design is a bit confusing for novice users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Daniel M. R. Missional Leader Religious Institutions ### "Way better than Apple Mail" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 25, 2019 Pros I really dig the organization of the app, the fact that it syncs across all devices, and that it helps me track read receipts easily. Cons Some of the features that I would like to have access to are for premium users. But, they are not gamechangers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User operations manager Health, Wellness and Fitness ### "good integration across products" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 25, 2019 Pros sales communication is easy, and its great that it syncs to salesforce so you can manage tasks Cons it can be tough to migrate from another software where you have folders etc set up, this could be improved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User CEO Broadcast Media ### "Great UI, better features." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 19, 2019 Pros The UI is clean and enjoyable to look at. The best part is the email tracking. This is a life saver when it comes to the sales game. I now know when I'm bothering a customer or if they actually haven't seen the email yet. Cons There are a few bugs, but they are constantly updating. This is also a paid email client... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BO Bernd O. Self Employed Photography ### "Great ideas - too many bugs" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 April 9, 2019 Excited at first and way too often frustrated with a bloated and unintuitive application. I only use it for "special" emails. When I really need to know if an attachment has been downloaded or when I need to get a message to many people. Pros Fantastic functionality. As a subscription customer you can see who and when someone opened your mail, if the clicked a link, downloaded a file - brilliant for business use. The campaigns and sequences are a great promotion tool. Cons The User-Interface is, to say it mildly, not very intuitive. Functions are hard to find. The worst part is, that it is too buggy. I get the feeling that they are too excited to launch new functions and ignore the basics of quality control. Two examples: You can no resize/scale images inside a message. But go ahead and send this message and open it in another email client: the images are distorted/stretched beyond recognition. This function should be disabled at this point. Images that I had added to a message that was sent out to many many people were missing, simply gone by the time the sequence was sent out. SO basically the message I created was altered by the system. A very serious bug. Should have never been released to the customers like that. Many little UI bugs that appear when you try to import and edit recipients for campaigns/sequences. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/163982/Polymail/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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