# Page 2 | Polymail Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Polymail the right Collaboration solution for you? Explore 50 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/163982/Polymail/reviews --- Polymail 4.3 (50) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Polymail ## Showing most helpful reviews Showing 26-50 of 50 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Parth M. Student Used the software for: 6-12 months ### "It is one of the best mail clients I have used so far" April 30, 2018 5.0 Pros The best thing about this software feature is the ability to track mails, get notified if a person has read your mail or not. Apart from that it has an amazing UI. Cons The one thing I hate about this software is it is sometimes slow. It takes time to refresh on a slower network. Also it takes a bit of time to get hold of the software Review Source KYT Kher Yee T. Software Engineer Used the software for: 2+ years ### "My preferred email client" May 22, 2018 4.0 Pros It has a lot of good features even on a free tier. The feature that I really like is the read later. It allows me to defer some emails that require more time to digest at a later time. Cons Sometimes, searching through the emails is slow and the search result is not guaranteed. There are times when I could search for an email via the web interface of an account but couldn't find it in Polymail. Review Source VR Verified Reviewer Director Of Front End Development Used the software for: 6-12 months ### "One of the best email apps I've ever used" June 14, 2018 4.0 Pros Full of features, and the UI/UX is similar to Mailbox back in the day - it's amazing and does more than I need from an email app. Cons Some UI bugs, screens glitch out, loading takes awhile (sometimes), but overall these issues are not enough of a problem to stop me from using the app. Review Source AN Alexander N. UX/UI Designer Design Used the software for: 1-2 years ### "Promising email client software" March 13, 2018 4.0 Good email client software! Pros In general Polymail will be a great replacement for your pre-installed email client. It has modern and intuitive interface, nice features like scheduling to send your messages, ability to unite all your email accounts, and some nice paid special features like Campaigns, Team analytics, Statistics, etc. Cons I found existing pricing plans quite expensive. Not everyone can afford to pay per year for an email software. But what frustrates me the most are those multiple scrollbars. Sometimes it becomes impossible to scroll down to actually read a message. And this looks really disappointing considering the app's price. Hope guys from Polymail will fix this issue one day. Review Source Greg G. Co-Founder and CTO Used the software for: Less than 6 months ### "Polymail is a great service - if you can afford it" March 31, 2018 5.0 Pros \- Great design - Generally, it is pretty easy to use - Embraces the apple ecosystem (available on mac and iOS and syncs seamlessly) - Great email marketing tools: tracking who opened it, sending reminder follow ups, and scheduling are all great additions I was actually involved in the beta-testing stages of Polymail and it has really come a long way! From starting out as a consumer focused product, this tool has really grown to become a business focused solution to email qualms, and I think it does that well. I highly recommend at least using the free trial. Cons \- pricing: without extended use, it is hard to justify spending money on an email client. This deserves to be paid for, make no mistake, but without a proper, in-depth use of the free trial, I think some users will be left with a "meh" feeling - Not on Windows, which is a shame because of how many enterprise services use Windows Review Source VR Verified Reviewer Email Marketing Copywriter Marketing and Advertising Used the software for: 1-2 years ### "Used to be better " February 17, 2019 3.0 The app is really slow to load and slower to auto read emails. I like it in theory but not in function. I wouldn’t personally pay for it. Pros I love having all my emails in one place instead of having to individually open them in browser. Cons I loved Polymail when it first came out. Then they started charging which wouldn’t be a bummer if the app wasn’t constantly breaking. Review Source CC Charlie C. account executive Internet Used the software for: 1-2 years ### "great activity tracker" January 20, 2022 5.0 Pros easy to see email interaction, also set up sequences that track metrics across clients Cons cannot edit a sequence once it has been made, there is no way to add an email into the middle of the sequence Review Source Mayo L. Teacher Education Management Used the software for: 1-2 years ### "One Of The Best Unified Inbox Email Client" December 13, 2018 5.0 Pros Polymail is email client build for team collaboration. It's like Slack from an email client perspective. So instead of trying to eliminate email, it enhances email management with the ability to collaborate with others. Cons The cost is calculated per user. The bigger your team is, the more you need to pay. Review Source Noah H. Digital Creative Director Used the software for: 1-2 years ### "This is my favorite mail app until they went all premium." June 10, 2018 4.0 Pros The best suite of options for mail app I could've ever asked for. Custom snooze function, read notifications, multiple accounts, etc. Cons Unfortunately, when they came out of public beta, their price for service was way too high. The monthly fee for poly mail does not justify the suite of options it has. Review Source AS Arun S. Tech blogger Newspapers Used the software for: 6-12 months ### "Polymail is the best email app you have been missing out on" July 18, 2017 5.0 My email management has improved a lot over time with Polymail. Their native Mac app is super slick and is a must-have! Pros The user interface is so slick and fast that I find it hard to switch back to emails on the web browsers. Read receipts and contacts are handy too! Cons The pricing could be better. Their free premium experience by inviting users works for me for the time being. I am sold if they could name their pricing better. Review Source Rigger T. Productor de contenidos Graphic Design Used the software for: 6-12 months ### "polyanswer with polymail" September 17, 2019 4.0 It is a solid application, the mail tracking tools are excellent. Pros It allows you to customize the sending of mass emails, it is also very efficient in tracking email, since any device is easy to use. Cons Some of their plans are very expensive compared to other programs in the same field. The program has minor errors. The interface design is a bit confusing for novice users. Review Source AB Adrian B. Partner Information Technology and Services Used the software for: 6-12 months ### "easy client to use with great features. new kind of Slack but for external communication. " June 22, 2017 4.0 better productivity. Pros Tracking, follow-up features and star threads are good. Also, I like the profile window on the right side. Cons Bad search functionality and sometimes it feels like as if Polymail has sync issues (this happened in the past) . "Search function" needs to be improved. Maybe introducing tags or hashtags I would find very useful (---> like Wunderlist, Evernote, Slack). Also, I would prefer a more SLACK design/feature approach. If you guys manage to do what Slack did for internal communication but this time for external communication----> awesome :) Review Source VR Verified Reviewer Digital Marketing Pro Used the software for: Less than 6 months ### "Great support! " June 6, 2018 4.0 Pros It's so pretty! Seriously, I love the interface. It works really well and it runs pretty smoothly. It's very easy to sort mail. Cons It's sluggish. Not sure if it's my 5 year old MBPro or that the app is just that way. Sometimes it gets hung up and it reminds me of WindowsXP. Review Source CJ Catherine J. Operations Used the software for: 6-12 months ### "My all-in-one email client" June 26, 2017 5.0 Pros Stunning UI. Incredibly full feature set for the average consumer (create drafts, offline mode, labels, stars, send later) and a developing set of features for serious users who spend the majority of their day in emails (salespeople, etc). Cons Writing drafts is kept on their own servers and doesn't get pushed to the original email host. I've needed to access a draft from Gmail a couple of times, but it wasn't there (because it's only available via the Polymail app). Review Source KP Kong P. CEO E-Learning Used the software for: 1-2 years ### "The smoothest and most well-designed email software I've ever used (and trust me, I've used many). " June 14, 2017 5.0 Real time activity tracking, follow up reminders, contact profiles, and beautiful design. Pros Real time activity tracking, campaign performance tracking, follow up reminders, contact profiles... what isn't there to like? Cons No Polymail app for Windows yet (I'm a Mac user myself, but my company makes me use a Windows laptop) Review Source EG Ellen G. President Computer Software Used the software for: Less than 6 months ### "Changed my business" September 17, 2018 5.0 It's really helped us juggle our multiple clients across multiple email accounts. I couldn't be more pleased. Pros There are so many things to like about Polymail. For me, the biggest benefit is the "undo send" feature, that allows for you to stop an email from sending within 30 seconds of hitting send. It's helped me catch incorrect information, embarrassing spelling mistakes or allowed me to rethink wording. Cons Every one in a while, I get this bug that starts writing over the following text when I move in my cursor in the middle of a line of text. It's usually solvable by shutting down and reopening the program. Review Source MG Maria G. Illustrator Graphic Design Used the software for: 1-2 years ### "Powerful email client" March 19, 2018 4.0 Good email software Pros Polymail will be a great replacement for your default MacOS email client. Very powerful tool with clean design and many features. Cons Most of these extra features are available exclusively for paid licenses. I'd like to get some of them in the free version. Review Source Nicholas B. Videographer Media Production Used the software for: 6-12 months ### "Crazy good Email Platform" November 11, 2018 5.0 I love the interface, I love how it integrates with other software. I just can't justify paying for email software. Pros The interface is a thing of absolute beauty! Cons I don't like having to pay for an email client. Review Source OD Otavio D. CEO Used the software for: 6-12 months ### "Powerful, high value tool. Simple to use." June 22, 2017 5.0 Pros  Very easy to use. Has all the features I need that other companies have (Yesware, Boomerang, mixMax) but with easier interface. Also available as an app on both desktop and phone this is huge. Very excited about the prospects for this company. Cons It would be great if there was a web interface, too. Earlier iphone app crashed sometimes, but seems to be getting better. Review Source VR Verified Reviewer Customer Service Executive Consumer Electronics Used the software for: Less than 6 months ### "My Experience with Polymail" October 11, 2018 3.0 Overall, I think the functionality and features works. I would give it a 7/10. However, I wouldn't strongly recommend to my friends because a lot of good features are only with paid plans. Pros \- Functionality; they have what I need - Templates function - but this is only for paid plans unfortunately - Read later function Cons \- Not being able to print in a nice format (Eg. I refer to Spark as a nice format) - The processing time is slightly slow when viewing emails Review Source VR Verified Reviewer Junior Designer Design Used the software for: I used a free trial ### "I really love PolyMail." September 11, 2018 4.0 Pros I was on the hunt for a new Email Client for MAC OS and Polymail was one I really enjoyed using. I appreciated its clean modern look and it's ability to let me focus on my emails at hand rather than managing a ton of email. Cons Again, love Polymail but it's pricing model was a beat steep for my case use and reverted to an alternative free platform. Review Source Retno W. English Teacher Architecture & Planning Used the software for: Less than 6 months ### "One of the best email clients that I've tried so far" December 21, 2018 5.0 Pros Feature-wise, Polymail hits all the right buttons. It's an unified inbox client that can manage all of your email accounts under one roof. But what it excel at is the teamwork feature. You can collaboratively work with your co-workers on clients emails. Cons If you are only using it to manage your personal emails, it would be more or less just another email client. Review Source MP Megan P. Marketing Executive Marketing and Advertising Used the software for: Less than 6 months ### "Amazing!!" March 17, 2020 5.0 Answering and organising emails is so much easier, Pros Polymail is incredible - it brings all my different emails into one inbox and allows me to sort them into categories Cons It took my a short while to learn about the full functionality of the site, but there was helpful tips for that Review Source VR Verified Reviewer operations manager Health, Wellness and Fitness Used the software for: 6-12 months ### "good integration across products" April 25, 2019 5.0 Pros sales communication is easy, and its great that it syncs to salesforce so you can manage tasks Cons it can be tough to migrate from another software where you have folders etc set up, this could be improved Review Source AW Ashish W. COO Used the software for: Less than 6 months ### "Polymail is good, solid software tool. " June 22, 2017 4.0 Pros \- Really nice UI/UX - The feed - Makes you want to keep sending emails once you try it out - Good customer support Cons \- That it doesn't integrate with SF like Yesware does - I had a few instances of the product just unexpectedly shutting down - Review Source Similar Products Featured