Who Uses This Software?

For on premise and at home agents


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Support
    24/7 (Live Rep)

Vendor Details

  • NuVoxx
  • www.nc3.ca
  • Canada

About NuVoxx Cloud Contact Centre

Outbound and inbound call center solution that offers call recording, queue callback, real-time reporting, customer surveys, and more.


79825

NuVoxx Cloud Contact Centre Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center

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