# Planner 5D Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Planner 5D the right Architecture solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164022/Planner-5D/reviews

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Planner 5D

4.5 (118)

[View alternatives](https://www.capterra.com/p/164022/Planner-5D/alternatives/)

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Last updated June 3rd, 2026

# Reviews of Planner 5D

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

Jonathan R

Engineering LeadComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“Planner 5D is clearly a powerful and polished product that can help both beginners and professionals design spaces.“

April 27, 2026

LL

Luke L

personal useBuilding Materials, Self-employedUsed the software for: Less than 6 months.

“There is no warning that your auto renew is about to be charged, then when I tried to cancel it the next day, they said it was not possible to get a full refund.“

April 7, 2025

Jonathan R

Engineering LeadComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months.

“The rendering quality and available features show that this is a well-built and professional tool.“

April 27, 2026

TF

Tomas F

DirectorArchitecture & Planning, 2 - 10 employeesUsed the software for: Less than 6 months.

“It honestly feels like they’ve designed the system to make it as difficult as possible to cancel and get a refund.“

February 18, 2025

Halil İbrahim G

Software DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial.

“It provided me with a convenient platform to unleash my creativity and visualize various design ideas effectively. Despite some minor limitations, I found it to be a valuable tool for architectural and interior design projects.“

February 9, 2024

Halil İbrahim G

Software DeveloperInformation Technology and Services, 2 - 10 employeesUsed the software for: I used a free trial.

“One aspect I found somewhat lacking in Planner 5D was the limited range of furniture and decor options available in its library, which occasionally restricted my design possibilities.“

February 9, 2024

RB

Ronna B

Upper School Technology CoordinatorEducation Management, 51 - 200 employeesUsed the software for: 1-2 years.

“Customer service added free educational accounts for us so that we could use it for a zoo redesign challenge for the Minnesota Zoo.“

January 8, 2024

TF

Tomas F

DirectorArchitecture & Planning, 2 - 10 employeesUsed the software for: Less than 6 months.

“The real issue is their dishonest billing practices and awful customer support.“

February 18, 2025

## Showing most helpful reviews

Showing 1-25 of 118 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jonathan R.  
Engineering Lead  
Computer Software  
Used the software for: Less than 6 months

### "Excellent experience, but expensive for international users"

April 27, 2026

5.0

Overall, my experience has been very positive. Planner 5D is clearly a powerful and polished product that can help both beginners and professionals design spaces. I would definitely consider subscribing, especially if there were more accessible pricing options for users in different regions.

Pros

The platform is very intuitive and easy to use, even for someone without a design background. I especially liked how quickly I could create a full home layout and visualize it in 3D. The rendering quality and available features show that this is a well-built and professional tool.

Cons

The main downside for me is the pricing. While I understand the value of the product, the cost is quite high for users in countries with weaker currencies like Egypt. It would be great if Planner 5D could offer regional pricing or more flexible plans for personal users.

Review Source

SAM

Suleiman Ali M.  
Small scale  
Architecture & Planning  
Used the software for: 2+ years

### "Architecture Part "

August 6, 2023

5.0

My experience is extremely high and working on it have gained more experience in this special project

Pros

Planner 5D is simply fantastic! With it, I was able to unleash my creativity and turn my dreams into amazing design projects. Its intuitive interface and comprehensive features provided me with a fun and seamless experience while creating realistic visualizations of my interior spaces. Without a doubt, Planner 5D is an indispensable tool for those looking to carry out design projects in a professional and personalized manner.

Cons

About delay in rendering of project mostly

Switched from

[AutoCAD](https://www.capterra.com/p/265024/AutoCAD/)

Because of it simplicity and low spending cost and time

Review Source

TF

Tomas F.  
Director  
Architecture & Planning  
Used the software for: Less than 6 months

### "Misleading Billing & Useless Customer Support – Avoid This App!"

February 18, 2025

1.0

Frustrating and disappointing. The app itself is fine for basic floor planning, but not nearly as functional as other alternatives. The real issue is their dishonest billing practices and awful customer support. Even when I followed their instructions exactly, I was still charged for something I canceled. Instead of fixing the issue, they just pushed the responsibility onto someone else. Definitely not worth the hassle when there are better apps out there.

Pros

The concept is interesting and the sales promise is as well

Cons

The subscription system is misleading, and cancellations don’t seem to be honored. I canceled my free trial before it ended, yet I was still charged. When I contacted support, they refused to take responsibility and kept blaming their payment provider instead of issuing a refund. Their customer service is completely unhelpful, just copy-pasting the same excuses rather than actually solving the problem. It honestly feels like they’ve designed the system to make it as difficult as possible to cancel and get a refund.

Switched from

[magicplan](https://www.capterra.com/p/210335/magicplan/)

price but still wasn't worth it as planner5d isn't worth anything

Review Source

EF

Eva F.  
BI Analyst  
Information Technology and Services  
Used the software for: Less than 6 months

### "For a Mom doing her own Remodel "

August 17, 2023

5.0

Absolutely awesome \[sensitive content hidden\] in Customer Service was one of the most awesome customer service people I have ever worked with. Very patient and thorough they did not give up until I was sorted out. I love this app. If you do this for work I would say offer it to your customers to play with their layouts then show them what you can do it would be a powerful tool in that way. Also if you have any questions or concerns I am going to ask for \[sensitive content hidden\] you should too

Pros

I love how easy it is to use. I can make my own plans and share those ideas with contractors which is so awesome. I get to decide what I want to do myself and what I want to hire out for. I also get to see what’s feasible in my space before asking for the impossible.

Cons

I had a few glitches in the beginning but customer service was PHENOMENAL and sorted me out immediately. No cons for me. Maybe they could add pricing but that fluctuates so much based on market and date.

Switched from

[Masterplan](https://www.capterra.com/p/146642/Masterplan/)

It was too technical for me and expensive for what I needed also didn’t have the furnishings library like Planner 5D

Review Source

RB

Ronna B.  
Upper School Technology Coordinator  
Education Management  
Used the software for: 1-2 years

### "Super Helpful for our Zoo Redesign Challenge!"

January 8, 2024

5.0

Very happy with the capabilities. I have used it for courses, for physical planning purposes and redesign of spaces in the school as well. Love it!

Pros

Customer service added free educational accounts for us so that we could use it for a zoo redesign challenge for the Minnesota Zoo. They were required to use a 3D design platform, but the free version was too limited so we were given free education licenses. The project was much more sophisticated and realistic as a result of using Planner 5D!

Cons

I wish it allowed the ability to resize without having to change the dimensions manually. I would like to be able to go to the corner of an object or room and increase the scale that way.

Switched from

[SketchUp](https://www.capterra.com/p/211798/SketchUp/)

Sketchup has fewer built-in features and objects in the free version.

Review Source

SB

Samuel B.  
Joyful resorts  
Airlines/Aviation  
Used the software for: 1-2 years

### "unlock all my categories"

January 20, 2024

5.0

I feel good about building things on planner 5d

Pros

I like building it is my favorite thing to do

Cons

i like to give my building a realistic design

Reason for choosing Planner 5D

I like to build with the locked categories to

Review Source

TF

Tiffany F.  
Teacher  
Education Management  
Used the software for: 2+ years

### "Advanced features with user-friendly interface "

April 28, 2023

5.0

The middle school course that I teach is an integration of technology into community service projects. The students need access to professional-level software but that often comes with a high learning curve. Our class time is valuable and Planner 5D allows my students to get the functionality and features of a more advanced program but with a much more user-friendly interface and usability.

Pros

I love the ease of adding objects to plans. It has the usability I need for my middle school students but also has the functionalities of more advanced programs that they need to complete high-level design projects.

Cons

We haven't found a way to share projects between team members, other than sharing a 3d model of the project. There may be a way that we haven't found yet.

Switched from

[SketchUp](https://www.capterra.com/p/211798/SketchUp/)

Easier to use for my students, has the features they need without a high learning curve.

Review Source

KK

Kelsey K.  
Owner  
Construction  
Used the software for: I used a free trial

### "Great software replacing old Houzz pro"

May 21, 2024

5.0

It’s awesome I’m still learning and I love it

Pros

I love that it’s easy to use and my customers can visualize their renovation.

Cons

Not sure yet I havnt found anything that I don’t like

Switched from

[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

Houzz was a rip off and I do not like their customer service

Review Source

RG

Reuben G.  
Mr  
Architecture & Planning  
Used the software for: 6-12 months

### "Planner5D Review"

January 10, 2024

4.0

Good, but not perfect, like any software in these developing days.

Pros

Easy - to - use and very large catagory of 'things' that you can use.

Cons

You have to get premium for you to be able to use the entire range of furniture as an example. The pricing is a bit sneaky.

Review Source

AO

Alanna O.  
Systems Analyst Trainee  
Information Technology and Services  
Used the software for: I used a free trial

### "Planner 5D Review"

June 3, 2025

5.0

Planner 5D is a great tool to have in the digital toolbox. When redesigning our office space, it made it very convenient to get a visual of the design before construction began. Although we haven't used it much or needed it for many projects, Planner 5D is something we will always come back to when needed.

Pros

Planner 5D makes it super easy to create custom floor plans and view them in both 2D and 5D. it gives you a great visual of what a room, building, house, office will look like before even starting the physical project.

Cons

We didn't use Planner 5D long enough to figure out if there were many known cons. It was used for a brief project a few months ago.

Review Source

JM

Jon M.  
Mr  
Construction  
Used the software for: Less than 6 months

### "Very limted functionality"

February 22, 2024

2.0

All too often I feel I am working against the tool, instead of with it. This is annoying and time consuming. If somebody can give me a tip about a better tool, with the functionality I am listing as missing, I will change in a snap.

Pros

Nice 3d renderings, although hard to zoom in and out.

Cons

1: Buggy. Windows and doors skip around once added to a wall. I often have to put them back in place several times before they stuck. 2: I cannot create a room with irregular ceiling height, with different wall heights. The recommended "solution" using the magic cube is suboptimal, to say the least. If I replace a wall with a magic cube, I cannot add a window without losing the transparency. 3: I tried to create a loft with triangular end walls, which cost me all sorts of trickery and time, with a half-baked result. 4: Setting colors is a pain, because it is impossible to know to which part of an object (e.g. a window) a color square pertains. Trial-and-error is not good enough. Badly needed functionality: 1: Mark a room corner, and change its height, so that the adjacent walls and ceiling follow. 2: Change height of indivdual walls. 3: Make it possible to change size of each side and each edge of the magic cube, not only in the three spacial dimensions like now. 4: Make it possible to snap a door or window into the magich cube without losing the transparency. 5: We need a 'rubber band' grouping of objects, like in PowerPoint. 6: Grouped objects should be movable by arrow, not only ny mouse. 7: We need \*menus\* for grouping/ungrouping object, and a lot of more things.

Review Source

SS

Shujjah S.  
Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Professional & most honest Review of Planner 5D"

August 29, 2022

5.0

Overall Planner 5D is such a excellent software that if you are a interior designer or a Architect, you will fall in love with it. It gives you variety of options to design your project and the furnished results are very realistic. the most important thing is that you will find many tutorial videos on video streaming sites (YouTube etc.) which helps the beginners to learn and execute their projects in quick time. As an professional Architect, I highly recommend Planner 5D to my collogues and any other person who interested to buy this wonderful software, it will worth to work on Planner 5D

Pros

A very convenient software to deployed and easy to use even for the beginners. Gives you the results in a very realistic visuals especially for the interior designing. the paid version have hundreds of modern blocks to be use in design. Rendering at its best and very fascinating for the users as well as for the viewers Nominal price and overall best output

Cons

Not very much except few commands like blocks updating and renaming the object and selecting multiple items.

Review Source

SP

Sabrina P.  
Interior Decorator  
Design  
Used the software for: 6-12 months

### "5d Planner"

July 31, 2023

3.0

5d planner is very useful and even if the app has some limitations, the support team is very helpful and are quick to respond to the app issues.

Pros

I appreciate the ability to upload textures to give more realistic renderings of the rooms I am creating. My clients appreciate that I can try-on different looks and colours and helps them visualize a pretty 3D version of their space.

Cons

The items (furnishings) in the catalogue can be updated more frequently to be current with design trends. Also I have experienced some recurring bugs with modifying furniture details such as colour and sizing, for which I escalated. And I look forward if 5d planner provides diagonal layouts in their construction features, to allow for diagonal wall panelling.

Review Source

NL

Nicolas L.  
Owner and Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great tool for anyone working with plans."

May 30, 2023

4.0

I can create 3D models of plans from vendors and constructors and offer a virtual experience for potential buyers.

Pros

The plan import functionality and easiness of creating and editing plans as well as creating 3d´s and renders from those makes this tool a must have.

Cons

The 3D function could be improved quality and the navigation through rooms is a bit difficult.

Review Source

JE

Jasper E.  
Student and creator of this company  
Alternative Dispute Resolution  
Used the software for: Less than 6 months

### "Amazing program!"

April 15, 2024

5.0

Overall I had really love my experience as a new planner and my professor absolutely loved this site as well. I plan to use it even for fun afterwards since its so entertaining.

Pros

I liked the straightforward instructions and the quick help. Its also the first planner that I find so easy and nice to use as well that is very aesthetically pleasing to the eye.

Cons

I would wish for the feature that changes the size to not be premium. Its the only thing that I had found so far a little annoying.

Review Source

BM

Benson M.  
Eng.Munishi  
Architecture & Planning  
Used the software for: 2+ years

### "This App is Real helpfull for Engineers and others users so that they can design realostic projects"

February 10, 2023

5.0

Pros

I like to plan Houses and some stuffs. You can add any textures

Cons

Internal Products such as Tables and Chairs

Review Source

TM

Trevor M.  
Designer  
Architecture & Planning  
Used the software for: Less than 6 months

### "Planner 5D "

January 5, 2024

5.0

Planner 5D is very useful for me. I can design houses and apartments easily and use my own imagination when building.

Pros

I like how you are able to use templates if you don't want to build from scratch. I also like how the 3d is up to date.

Cons

What I would improve about this indigenous website is that you should not make a lot of the objects for premium. Free users do not have a lot of options to choose from and I know you are trying to make money but free users can't express their ideas with limited options.

Review Source

BT

Brailea T.  
yuhsdiuhfsquogh  
Animation  
Used the software for: I used a free trial

### "best"

May 5, 2023

5.0

Pros

i love this an its my favriote app and i love this because i can build my dream home in a matter of seconds and i love itttt

Cons

nothing because it wasnt really bad and

Review Source

bB

bruno B.  
director  
Accounting  
Used the software for: I used a free trial

### "Very Good Software"

July 26, 2023

5.0

Stunning.

Pros

One of the best softwares in the market, can deliver high quality renderings, amazing photos, easy to use.

Cons

The price can be a bit better, and easier to make tryouts!

Review Source

SS

Sean S.  
Designer  
Graphic Design  
Used the software for: Less than 6 months

### "Amazing app"

October 3, 2023

5.0

A planner app with so much customization for a good price

Pros

Planner 5d offers an outstanding and impressive amount of textures and styles and customization to every aspect of the design of you plans. It also has pre-made models of different ideas for almost any project like kitchens, living rooms, master bathrooms, apartments, master bedrooms, multi level l, and much more. I have had so much fun and learned so much and couldn't of asked for a better floor planner. 7 out 5 stars or 12 out of 10 for sure.

Cons

I wish the premium trial lasted longer than a week

Review Source

ST

Sean T.  
Consultant  
Information Services  
Used the software for: I used a free trial

### " switch effortlessly between 2D and 3D views"

January 8, 2024

5.0

Pros

This software is intuitively powerful, making it quick and easy to build the backbone of your dream home. Swap furniture like clothes, check sizes and materials instantly, and explore different color palettes. But it doesn't stop there! Design multiple floors, craft your ideal exterior, and seamlessly save your progress to share with friends, family, or contractors. Stuck for inspiration? Dive into the weekly challenge for a vibrant community of ideas. And switch effortlessly between 2D and 3D views to truly visualize your space.

Cons

Planner 5D's vast array of creative tools caters to experienced designers, but some beginners might prefer a more streamlined platform.

Review Source

AK

Asiha K.  
Civil Engineer  
Civil Engineering  
Used the software for: I used a free trial

### "Its really great for house design "

May 22, 2023

5.0

It is great and will be recommmending it to family and friends if they ever require design for their houses

Pros

I enjoy the different tools and great visuals it creates

Cons

Not many cons, however maybe may need more options

Review Source

CYA

Chong Yeak A.  
Director  
Civil Engineering  
Used the software for: I used a free trial

### "Recommend For Interior Designer"

March 7, 2024

5.0

An Interesting software and easy to use it. Allow designer work more effectively and also save a lot of time

Pros

Interesting software, make most of the designer more easy and also convenient to work.

Cons

Artificial Intelligent software allow designer work easier

Review Source

BF

Bentley F.  
Bentley  
Construction  
Used the software for: Less than 6 months

### "Bentleys review"

April 29, 2024

5.0

Every good

Pros

Easy to use and easy to understand best app ever

Cons

I cant do a lot without paying for it

Review Source

SG

Stacy G.  
Other  
Writing and Editing  
Used the software for: I used a free trial

### "I need premium."

May 12, 2023

5.0

I give it a 4 out of 5 because it’s a great thing to use for a home and to learN about how to build things/rooms/buildings.

Pros

I like that it is really realistic and I can build a lot of rooms.

Cons

That all the things I wanted to put on were premium.

Review Source

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