Acuity Scheduling

5 / 5 642 reviews


Average Ratings

642 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Acuity Scheduling
  • www.acuityscheduling.com
  • Founded 2007
  • United States

About Acuity Scheduling

Its like a personal assistant for your schedule--only better. With Acuity Scheduling, booking appointments with your clients & customers doesnt have to be a neverending time suck anymore. (Hallelujah!) Let your clients view your real-time availability, select the date and time that works best for them, pay in advance via Stripe, Paypal or Authorize.net, and even cancel or reschedule all on their own--without you having to drive yourself crazy.


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Acuity Scheduling Features

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Acuity Scheduling Reviews Recently Reviewed!

A valuable asset for managing my client calendar.

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I thoroughly enjoy the email notifications that are sent out as reminders to both the client, and to you. In our busy age, sometimes an email reminder is the difference between no-shows/shows. I also enjoy the scheduling link, and the ability to block off certain times of your day.

Cons: I do not enjoy the mobile application, it is not as intuitive as the online experience. Sometimes it is difficult to sync different calendars.

Overall: Better management of my sales pipeline.

I found this product to be very user friendly for a newbie like myself.

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use and offers many customizing features. I like that I could customize each day and each type of appointment. Blocking days on the calendar was easy to figure out also. The app for my phone is very convenient. Also offering text reminders is a big plus!

Cons: The only con I found was that while using the free one you can't really utilize most customizing features and you don't get text reminders sent to clients. Other than that it's actually a pretty good deal at the free level also.

0453426286c48a4759e9eb9e0602baf2

One of the essential tools for my online business

Nov 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
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Pros: I am an online teacher and mentor. I work both with students and teachers who have different needs. A.S. allows me to set different type of appointment so my customers can easily choose which type of service they need.

Cons: Sometimes my students forget to book their next lesson so I book it for them directly from my dashboard. In this case, it would be great if they can receive a memo about the booking. Something like "your teacher book your lesson ... "
Moreover,unfortunately the monthly fee is a little bit too expensive for a start up that already has many expenses to keep in consideration. Luckily the free version is still very handy

Overall: It allows me to avoid tons of messages up and down with clients when we have to arrange a meeting, a lesson, a mentoring session. It is so useful that sometimes I use it also when I have to organise a meeting with friends.

Love being able to track my clients

Nov 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Clients control exactly what they want . I like thet they have full access to booking their own appointments:

Cons: I dont know that a client even scheduled a appointment unless i just so happen to check my email. ..

Acuity Scheduling

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Acuity is the only application on our lineup to offer every feature we looked for with scheduling software.

Cons: Navigating the administrative platform is not entirely intuitive. It gets difficult to manage multiple schedules sometimes

an okay program

Nov 17, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the help menu. When I need a question answered it is straight to the point. The online format is clean

Cons: Integration with other software is not very flexible. Name of fields vary. It would easier if that matched.

So far, it's been great. The program has worked as expected!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The fact that it sends an email to me and my client when my clients makes a booking, changes a booking or cancels!

I can't comment on the customer service, because I haven't required help yet!

Cons: I keep loosing the log out button. It's not that the thing moves, it's just not where I'd expect it to be! That is as close to a con as I have found so far!

Overall: It's easy to use. Relatively easy to navigate. The different sections are broken up into relevant groups. And it works with the accounting App I'm going to be using!

User Friendly

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
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Comments: Ideal for small companies

Pros: I like the help menu. When I need a question answered it is straight to the point. The online format is neat (Not busy) and not hard for customer to use.

Cons: Integration with other software is not very flexible. Name of fields vary. It would easier if that matched.

04cdbf718a25fd57694286bcc7deb749

The best booking calendar platform.

Nov 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: In my opinion, it's the best booking platform for automizing booking & payment process. It saves time and is super easy to use and integrate into a website. I also like that it's entirely self-service and I appreciate that it can be used also on mobile. It is inexpensive, and Acuity takes zero % on bookings. It's easy to start with the free.

Overall: It makes the process of booking & payments super easy. It's easy to integrate and is super inexpensive.

Intuitive set up, and easy to use!

Nov 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the multiple ways to schedule my clients, as well as the integration option with other apps. I am a relatively new user, and haven't been able to use all of the bells and whistles, they are on the to do list! Set up was easy to follow and do there wasn't a long drawn out tutorial section that I needed help interpreting. The ease for my clients to schedule appointments is wonderful. Upbeat log in page which I love, it may seem like a small thing, but little things matter

Cons: The only thing I really found disappointing is that the scheduler was that while it does have a mobile app ready to go for Apple IOS there isn't anything available for Android users which I happen to be. It's not as convenient as I wish it were in that respect, otherwise I'm very happy with Acuity.

I'm a makeup artist and setting up my software to take appointments has been a breeze!

Nov 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: How I can manage my hours, easily see who's booked an appointment and add pictures to my services offered.

Cons: The clients booking page is tricky to edit but it's nothing to hard to where I need to seek out assistance.

Overall: The ability for my clients to easily see what I offer, my prices, and to book me with no hassle!

This is the most amazing scheduling software ever!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is soooooo easy to use.They are super quick to get back to you on issues or function questions. There's many different types of services or products that can be scheduled or sold for purchase. My clients find it easy to use and its very user friendly/intuitive.

Overall: It has literally organized my life and work!

551ef0931f8725c502a4916907067a57

This has made my life so much easier and given me another easy revenue stream

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The flexibility of this online software and the fact it syncs (through customisation) with my workflow makes my life so much easier.

The fact that it can see when I'm busy and schedule appointments around my existing jobs without me getting involved is like having a virtual assistant except you know everything is perfect, every time.

As I've got to use it more and more I've created new services which I can sell through the automated scheduling system whereas I wouldn't have been able to do that before because I am either busy on a job and not answering the phone or I wasn't near a computer and couldn't quickly take the details and payment. It also helps that most people actually don't like talking to people on the phone and if they can book everything themselves online in this modern world, then that wins me more business.

Overall: Automated my appointments and created new revenue streams whilst freeing up my time!

love, Love, LOVE this software!!!

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: It makes scheduling for our demos and sales calls SO much easier! It saves our sales team from that annoying back and forth trying to arrange a time that works. It also impresses our leads because it saves them the trouble too.

Ff6ca7d80f8e8a5067238d18bec8845a

I have tried a few scheduling sites and this one was the easiest and most intuitive to set up.

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that you can send a specific link to a client for a specific type of appointment. In the free version they otherwise have to choose which type of appointment first and that can be confusing.

Cons: The left sidebar isn't intuitive to me. When I want to change my availability, I keep clicking the first item "appointments" . Then, it's obviously not the second item, "client's scheduling page". So I click on "Business Settings" and figure it out. Every single time. I think I'd like it better if the first item was "Availability & Biz Settings", then "Scheduled Appoinments", then "Client's View Settings".

Overall: It's been easy for me to set up and client's have used it and not reported confusion.

49e454c320df88191821244b458a0f81

I'm still at the beginning but I think I finally found the program I needed

Oct 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: possibility to create groups, classes, services and in a single calendar
easy site creation and integration

Cons: the software does not have the options in my native language
layout for the buyer user could be improved, but that's okay

Overall: More time available for other tasks.
I do not need to cross multiple calendars and their payments because I can obtain this information in a simple way for a very affordable value.

7cc41f33b61ef8fd4717389c19b36663

My Favorite Scheduling Site!

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Super easy to use.
Email Notification
Weekly Appointment Summary
Easy Customization
Customizable greeting and salutations.
Color coding
Ability to block off time and add links.

Cons: I really love using Acuity.
The major con I would have it inability to link multiple forms of payments.

63919b67c23d03cac9375bdeb0041b23

So far this is been an awesome experience it's an easy way to set up appointments

Oct 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: so far I like Most is rescheduling appointments and you not having to go back in and type anything that makes it a cinch. Also that you can just click on the phone number and able to call from your cell phone makes it very easily and allows me to just use my cell phone in most cases to run my business very convenient for somebody just starting off

Cons: So far I have not been able to set up calendar sync where the appointments go directly to my calendar and allow me to see my appointments through there instead of having to login to acuity to be able to do so

Overall: The benefit is that it now allows me to schedule my interviews which allows me to be more efficient with my time

I like the ease of being able to schedule clients online!

Oct 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can schedule a very specific service for landing pages. It is the best thing for my business and an absolute must so I can advertise online.

Cons: I wish there was a phone number to call so that I could see if they would cover the other things I need. My office uses Booker in general, and we have been very frustrated with it, but need some of its features. There is just an email to get a hold of support for Acuity, and I don't even know how to explain the problem in writing.

Great time saver and more convenient for everyone!

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the ability for appointments to sync to my calendar. Instead of spending minutes to days going 'back and forth' trying to find a time that "works best" -- a client can just schedule themselves. The appointments hold at nearly a 95% rate !

Cons: The system seems to reset it's settings every now and then... for example, I didn't receive confirmation emails for a few days when people were scheduling. My email was removed from the dashboard and I did not know... and I missed appointments ! Need to keep an eye on those settings that they stay current !

Increased my party bookings by 75%!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: My customers love that they can easily book their Facebook party without having to wait for me to send them specific dates that are available. It also completely eliminates follow up time for me having to send long messages to clients so I can spend more time talking to them about products!

The best for scheduling

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I'm owner of a cleaning service. I love that our costumers can schedule online and links to my Google calendar. The price is really affordable

Cons: The cons: it doesn't have an app so you always have to go to the internet but everything else is perfect

Acuity Scheduling has made my life easier as a small business owner.

Oct 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What I like best is the ease of use. I don't have to waste time trying to figure out how to set things up. Its all there for you and its intuitive.

Cons: I have had a hard time with creating time slots that are spaced a certain time apart. For example if I wanted 15 minutes built in after each appointment I have difficulty setting that up.

Overall: It makes my life easier and I love that its easy to use.

Great program that just got cheaper!

Oct 19, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how it links to Google calendar. It also allows us to schedule our clinicians who work in multiple time zones.

I love the customization but I'm new. It's a bit confusing sometimes but otherwise the best option!

Oct 19, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Customization, option for taking payments, and lots of features & payment levels. They are always improving and they engage well (but not too much) with us, the customers!

Cons: It's a bit confusing to navigate, and I'm not easily confused. The look of the whole site is a bit basic, too.

Overall: Ease and convenience for a small biz owner like me! Lots of options as I grow, too. And affordable prices!

So user-friendly, customizable, and easy!

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: How easy it was to set up an account! It took no time at all to get my account set up and ready to go.

Overall: Complete online booking now! NO more carrying around my heavy calender.

The software works well for a business with a tricky schedule to accommodate.

Oct 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is by far the most flexible scheduling software that I've found. If you're schedule is more than a simple hour by hour appointment schedule, this is the software for you. It may take a while to figure it out, but so far it has been able to handle multiple people's overlapping and very confusing schedules. I also love the custom emails for each appointment type and the ease of intake forms. Our clients have spoken about how easy it is to make an appointment and pay with the program.

Cons: There was a steep learning curve in thee beginning and it took me longer than I would have liked to get it up and running. Also, the integration with Quickbooks is not good. If someone schedules a recurring appointment, it creates invoices for every single one in quickbooks. That means a person will have an invoice of thousands of dollars before their first appointment. We chose the option where all acuity does is input their name into quickbooks, which means we still manually have to record their invoices and payments.

Overall: Clients can schedule their appointments and pay online which means we pay our satellite office less in administrative fees. Clients can schedule appointments without having to drive to a congested office off a major highway with roadwork.

Even the free option has many useful features!

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the ease of use, compatibility, and relaxed yet professional nature of the program. It even has a simple step by step checklist tutorial to get you started!

Overall: Acuity allows me to display my availability for clients to schedule an appointment that also fits their busy schedules. I'm looking forward to using the Emerging Entrepreneur version and synching several other programs with Acuity.

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I am really just getting started and already am very excited about the software's features

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: How it does most of the work for me. I just have to be organised! Need to break my business offerings into groupings. Love it that I can colour code too as that makes it simple for me and my clients.

Cons: Initially feels a bit overwhelming but if I follow the suggested steps, it works out well. Find the 'help cues useful when I am especially stuck (doesn't last too long with Acuity).

Overall: The way it helps me organise my services, diary and payments. The automation will be invaluable to me as a sole practitioner and I am looking forward to linking with an accountancy package too. This is saving me on the most valuable commodity we all have: TIME. In turn, it will help my business run seamlessly (providing I set it up to do so :)

I am very satisfied with Acuity, it is affordable and easy to use

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the fact that it adjusts the time zones. It is very affordable and very easy to understand.

Cons: It us very basic, so maybe more advanced features should be added like a live scheduling function...

Very good experience en general. Easy to use, and setup.

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Really nice and simple scheduler.

Pros: Good value, for and scheduler that allow clients to schedule their own appointments. Free email and text reminders.

Great value flexible and reliable.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Inexpensive. Customizable for anyone with moderate web skills and plays well with most webapps and tools. Oh and cheap. Why pay more for a preboxed system.

Cons: Miaainf several built in features. Although you can easily find a intergration option sometimes native support is better. No wait list Marketing tools no Category descriptions Or premade design themes But you can intergrat most of these from elseware

Dental software

Oct 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Appointment easy to use on like others and I am sure that you will be able to work on it. I am not sure if I am going to be able to make it to

Cons: The cost of it is that we have to take it to the mail

The set up was pretty easy so my site was ready to go in little time.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The tutorials were helpful. I learned some nice ways to customize the intake form for my clients from tips taught in the tutorials. Also, I liked that I could add my own branding to the page. This is a huge plus particularly since I did not embed the calendar in my site. And being able to accept payment from my clients really streamlines the whole booking process.

Cons: The calendar had some issues syncing with google calendar and didn't always update which is why I left off 1 star for functionality.

Overall: Streamlined booking!

ACUITY

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: THE ACUITY SYSTEM ALLOWS FOR ACCESS TO APPOINTMENT SCHEDULING AT AN EASE. IT SIMPLIFIES THE FAST PACE OFFICE.

Cons: THE ACUITY SYSTEM ALLOWS YOU TO BE SPEEDY BUT DOES FREEZE UP AT TIMES. I WOULD HAVE TO SHUT MY SYSTEM DOWN TO REBOOT.

Very easy to use! Nice tool and glad it integrates with squarespace.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It makes client scheduling easy and I like that my clients can choose appointments right from my website.

Cons: The user interface can be a bit challenging to navigate at first, but easy enough to figure out after a few trys.

Great for young entrepreneurs

Oct 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ever since I started using Acuity it's much more easier to book clients with a deposit than any other site

Cons: It could use a little more colors to make it more easy on the eyes for those using a laptop but other than that I have not had any issues.

Overall: Easier for clients to pay and schedule than other sites

This app is easy to use from customers & administrators perspective

Oct 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I love the most about this scheduling application is its easy integration into any page on my website. Self help is really helpful.

Cons: The mobile app is good but could be better. It would also be nice if I could have multiple calendars and more customization available in the free account... However the price for the next level is reasonable.

Overall: Easy to set up & use

Acuity' customer service is great- readily available and very helpful. The scheduler is fantastic!

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of scheduling and on my end or my patients end. It's easy to quickly with few keystrokes choose the right time, service and do an easy add for a new patient.

Cons: No real cons yet. I would be interested in there being a way to email back and forth and keep track of correspondences between clients and myself within the program.

Overall: Ease of slscheduling patients.

Easy to use, easy to customize, eliminates the crazy back and forth emails!

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I looked around a lot of scheduling software when I started my business and actually just stopped because I was so overwhelmed. The cheap ones were hard to set up and a few were way outside of my budget as I am just starting up. A friend recommended I try Acuity and I've loved it. It has eliminated those back and forth emails for me which is fantastic.

Acuity Scheduling is fantastic, a superb company and a must have for anyone working for themselves.

Sep 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is simply amazing! There is so much that you can do with the software, in terms of formats, bookings, scheduling times, hyperlinks and adding buttons and booking widgets to your website/s.

It is a fantastic service and I am so pleased with it, without a doubt anyone is able to use this easily with knowledge of using a computer etc.

There are helpful how to pages and simple, short and very effective instructions.

Thank you Acuity Scheduling!

You have helped me in getting my business up and running with a professional look!

Blessings.

Cons: Honestly, I have not yet come across any cons of Acuity Scheduling, it has been perfect so far and I trust it will continue to stay that way!

Overall: I was able to integrate the booking widget and buttons to my website.

I now have a fast, simple and easy to use scheduling system for my clients.

It is fast simple and easy to use!

Great service and software!

Very easy to use!

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: Acuity has been very easy to use. I like that I can add custom forms, and the price is good too! My clients seem to like it as well.

Unique Smart Effective Way to Manage Workflow

Sep 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Smart Tools,Easy Integration ,Different Calendar , Simple Hours Customization ,Easy Service add and simplicity

Cons: Need the graphic Development for the Calendar. I advise to develop some graphic features for the calendar

Overall: Easy Arrangement of clients meeting

I love the software. Simplifies the scheduling process.

Sep 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love how you can have different appointment types and ask different questions on each appointment type. I love how it syncs with Office 365 Calendar and auto inputs the event on my calendar.

Cons: I don't like that you cannot customize how the calendar appointment looks in Office 365.
I also don't like that you cannot customize the SMS for appointment reminders.
I also don't like that you cannot reschedule an appointment in Office 365 and sync that back to Acuity.

Overall: A seamless approach to scheduling appointments.

Only needed a booking calendar for 30 minute gym sessions, Acuity Scheduling is perfect for us.

Sep 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The online facilty of being able to change times with ease and the way clients view the resulting calendar and time slots.

Cons: If you don't mind your Calendar online outside of your own web space then it's fine.
It works better than expected so there is not really any cons or negative things to say about the software.

Overall: ease of use and quick setup for replacing old system

Best Scheduling App for a Sole Proprietor Service Business!

Sep 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I tried A LOT of apps for scheduling and found that this one was the most customizable for me and my industry. I serve people across multiple time zones and had trouble with another SaaS. This solved my time zone issue.

Cons: I wish I could customize WHICH services to include for sale on certain pages with my appointment scheduling form.

The site is overall good. Once every thing is up it's pretty much low maintenance.

Sep 16, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the site because I can take payments and deposit. They also offer a free version. You can create discounts and promo codes

Cons: You can't search other Stylest within the app like StyleSeat offers. You have to pay for an entire month even of your only using it for a week out of the month. You can't customize the deposit per service

I have enjoyed learning to use Acuity.

Sep 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is great to be able to schedule appointments, accept payments and have forms signed all in the one place. It makes work so much simpler and time consuming tasks much quicker. I intend to keep using Acuity for the foreseeable future!

When I first signed up it guided me on making my booking site. from the types to payments

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like that you can put your logo, the clients can pay on there, the calendars are synced so you don't have to download the app because you get an email. I love that you can costumize the site and also you can add a coupon for your clients the site makes you feel offical like a real boss.

Cons: I can't really name one thing I don't like about the software. But when I first made it I kind of didn't like the fact you had to make the clients pay but I'm fine with it now. Because I was just going to let the clients book me and pay in cash but I just let them make a deposit

Overall: It was really organized so I had time on my hands. Instead of me constantly writing my appointments down I just get an email and also the clients can see the different types of looks I have and the prices and I don't have to explain anything or describe they can go see for themselves

Game changer!!!!

Sep 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that you have basic and address book of everyone who has ever booked with you so it makes following up so much easier. Oppose to being all over the place, It's completely a game changer it automatically sends the reminder emails and text also

Cons: I would have to say my least favorite part is that some emails get bounced back I'm not sure why if it's a valid email address. The system shouldn't let them complete the registration if the email isn't secure.

Overall: Potentials, more time freedom, the software is absolutely genius!!

Great for the price

Sep 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the fact that you can have add-ons for services that pop up under main services. So no need for the client to search for multiple services in different categories
It's user friendly and simple

Cons: I do not like the limited features. Wish they had an app or the ability to have different pricing per staff or calender.

Overall: Great starter software or for a salon but doesn't need lots of features

Exceptional

Sep 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Instant messaging alert when someone makes an appointment. Also being able to obtain correct email address and phone numbrr for our data base.

Cons: Had htouble putting app. On my Galaxy phone and my staff and I need to be able to add appointments while we are out of the office. I will call customer service regarding this matter.

Overall: Better tracking and organization and tracking of appointments.

i love not having the back and forth emailing to pick a time to work with clients

Sep 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the scheduling limits. making it easy to only book as many clients as i want & not get overbooked. i really like the option to have clients pay in acuity as well. and the update to add a picture is a very nice touch.

Cons: sometimes it can get a bit confusing trying to remember how to access all the features. like the limits for hours before the appointment and when the client schedules the appointment.

Easy to set up and step-by-step instructions that are simple to follow.

Sep 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up and I love that you can add your logo for a more professional look. Its also great that clients are automatically sent reminders of their appointments. The pricing is reasonable, too.

Cons: I guess if I have to come up with something I like least, it would be that you're required to have a "paid" account to use the text messaging feature. Otherwise, I was completely satisfied!

Overall: Ease of clients being able to schedule their own appointments.

like the ability to let customers schedule there own appt but I still feel very in control

Sep 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like being able to create add-ons cause that's where I make money. The ability to connect to my square account is great and choose to accept deposits or full payments is nice. The tutorials on how to use the app and different features is super helpful

Cons: For the most part this app works well for my business. Something's I can do in the app and something's I have to do from the website

Overall: Convenience. This app allows my customers to schedule their own appointments allowing me to focus on other aspects of my business.

Great Software to Simplify Booking!

Sep 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that Acuity alleviates the need to go back and forth with availability for meetings and calls via email. It makes it a one step process to send a scheduling link to whoever wants to set up a time and let them find a time that works best for them.

Cons: Its a little difficult to get everything set up but once you have things synced, you can sit back and enjoy!

Overall: I have time added back into my day due to the time saved by having all of our scheduling housed in one place.

it's easy to use. a couple of my clients said it looks easy to book.

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The color change when the time is booked. I can see weekly schedule easily. Also when I started to use this I could book to get the tutorial how to use it. It was very kind I thought, even though I forgot to be in front of the computer and missed the session.

Cons: I like it but could be more color I would like to use for each day or something like.. 1hr apo for yellow and 1.5 hr for green.. something like that.

Overall: booking through online is easy to manage.

Because of Acuity we have increased appointments, % of appointments kept, and # of clients served.

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use hands down. The ability to set up a schedule and have clients schedule around the times we have predetermined is a game changer. As entrepreneurs running two businesses with 6 children my wife and I have needed something to separate work time from family time. Because of this program we no longer find ourselves saying to our clients, "Well, I could do an 11:00 if that works for you." Now we send them our schedule and they respond with the time that works for them and everyone is happy.

Overall: Scheduling and keeping track of appointments and customers.

This scheduler is simple and that is what I love about it! It's also free to try!!

Aug 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free trial, simple layout for scheduler link, ability to add company logo, ability to download calendar into Google calender or Outlook

Cons: The backend page where you customize your calenders and set times is a little confusing to navigate but it easy enough to figure out.

Overall: Ease is scheduling construction projects in NYC apartments that sometimes have over 3000 residents!

It is exactly what I was hoping to find in an online calendar service for my business.

Aug 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Acuity calendar is easy to use. It has tutorials and instructions that make using the service very user friendly.

Using this scheduling tool is way easier than any scheduling platform I've every used.

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the layout of the page and how we can describe the service and add a picture to go along with the service.

Overall: I have a place that's easier to use for me and my clients. Better service for my clients to use to book and see new services.

Acuity saves time and frustration

Aug 22, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support

Pros: I love the time savings that I've found when the scheduler is fully functioning. Appointments pop up on my calendar and I don't have to do anything!

Cons: The free version doesn't really provide any time savings. The calendar doesn't sync with yours, and it can lead to conflicts and confusion.

This software makes my life easier

Aug 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The distincts ways to make an apointment, facilities to schedule and embedded on site are the best things.

Cons: Language translator is too limited and I would like to limited the times of redeem in packages or subscriptions or the option of choose just recurring.

Great software platform for time management and scheduling appointments!

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use and implement. Easy to keep track of your appointments, with the option to have a list of your upcoming week's schedule directly sent to your email address.

Cons: Setting the availability for different types is not accessible to free accounts. Payment integration with PayPal and other platforms is only available to paid accounts.

This is one of the best scheduling app that i discovered. It has all the Features i needed

Aug 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: Its very easy for my clients to schedule an appointment.
on my end i never miss any appointment these days.
multiple payment gateway integration option.

Cons: I wish there had been a file transfer option.

Overall: better time management / I liked almost all the features of the software, the price is also reasonable compared to other scheduling apps

I'm a long time user and have never been let down

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I used it at my previous job and it made scheduling apt and consultations with my potential and existing clients very easy. As the Manager of the department it also provide great visibility into the availability of my Agents. Signed up again for the free version at my new job and love how easy it is to setup and use and makes scheduling appointments very easy for my clients.

Cons: I have to pay for a subscription to sync Acuity with Google Calendar so I have to take one extra step to block off my Acuity calendar.

Overall: Time savings and increased professionalism - Gone are the days of numerous back and forth emails with clients trying to schedule an apt.

Awesome automation for scheduling appointments

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact that clients and prospects can schedule their own appointments within parameters that are controlled by me.

Cons: I'd like to be able to integrate this with my crm system but other than that it is just brilliant and I'm very happy with it.

Acuity has streamlined my practice and transformed the efficiency of bringing on new clients.

Aug 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that I can create and attach a short survey to new appointments prospective clients are scheduling. This is a great way for me to learn a few critical insights and make sure they'd be an ideal client.

Cons: I legitimately can't think of anything I don't like! It's easy to use, set up, syncs to my Google calendar, and meets my needs!

Why Acuity

Aug 05, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy set up, great features. Clients can make appointments easy. I love the feature that allows installments, and the price is not much.

Cons: I don't like how the reminders are set up for the appointments could be a little better. I also think that customer could be a little better.

I am new to using an online scheduler. After trying several, I was impressed with the ease of use.

Aug 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the step by step walk through and checklist provided during set up to ensure that you have completed everything to get started. I appreciate the opportunity to color code, accept payments, and send text reminders to clients.

Cons: When I was working on my intake questionnaire, I had trouble switching the order of the questions after they had been written. I eventually gave up and kept the same order.

Overall: Easy way for clients to consult, book, and pay my business. I also appreciate the explicit instructions that are accompanied with the setup.

Easy to use and setup

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It has made my business look more professional and also run more smoothly. Also customers find it easy to book their services

Cons: The different plans. Not much on the free plan. Although I understand why there are cost for certain things.

Overall: Smooth running of my company and a more professional look

This Tool is A Life Saver!!

Aug 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: OMG! I sooo love this scheduling tool. I've been using another tool for a while but I found it difficult to book certain appointments during certain times of the day and Acuity allows that. The customization is an amazing energy saver. Acuity helps keep my system automated and doesn't require a lot of manual input which saves me a ton of time. Acuity also easily integrates with my website, my convert kit and other sources I use for my business.

Cons: You have to have a paid version to use the payment gateway but other than that everything else is great.

Overall: Automation, scheduling customization and I've save so much time!

I would highly recommend Acuity scheduling to other business owners.

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It's so easy to use. I love the fact that buttons for individual services can be added to your website to make it really easy for the customer to book.

Cons: I wish there were more options to add other payment types. Many of my customers pay using a credit card terminal rather than cash or online.

Overall: I'm still getting to grips with it but it will definitely make it easier for me to promote my services via my website.

I did it myself, took some time but I figured it out and I'm a bit technologically challenged!

Jul 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: That clients can schedule, receive reminders and confirmation and pay on their own. It's much more professional that's how I was running that part of my business.

Cons: Challenging ( for me) to find the link to send, and which page I can edit my info on. I have the app but it seems I have to go to the site.

Overall: Connection with clients!

The Acuity Scheduling is an amazing time saver and gives me total control over my time and schedule.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Client scheduling page is my favorite feature because I did not need to send out call instructions to clients who booked a call with me. It saves me a ton of time and syncs well with iCal and Google Calendar.

I can have multiple scheduling links for different services which is a wonderful feature in itself.

Cons: The only con I noticed was the lack of payment options in multiple currencies, it would be great if they add it.

Overall: 1. Super easy to use as I can set up instructions for clients in the confirmation page.
2. Rescheduling the calls and automatic confirmation email which is again a time saver.

Using to schedule visits to congregants in my church.

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a pastor new in the area, I am using this software, in its basic and free form, to schedule connections with my new congregation. This software allows my staff to do the scheduling for me without needing access to my entire calendar.

Cons: I found that it took me a few tries to get to the calendar where I schedule my available hours. It's not as obvious as one might expect for a use that one uses almost overtime. I am using the free version which doesn't sync with my calendar. Too bad. Because I don't need any of the other tools that come with the paid version.

Overall: allows my staff to calendar visits for me

I'm new to online scheduling and found Acuity Scheduling had all the features I wanted for my site.

Jul 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the ability to color code my services, connect to my square or paypal and option to pre bill.

Cons: I think it should have a tutorial video ready to click if needed but honestly its really easy to setup.

Overall: freedom from always checking emails, I get a notification.

Using it to schedule appointments and block time. Clients are impressed and I'm on TOP of things

Jul 22, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: What I like most is that I can integrate all schedules into iCal / iCloud, that my clients get notified of confirmed bookings and rescheduled appointments and lastly that I can integrate payment into the bookings.

Cons: I wish it didn't require that many clicks. It's not slow, but it can get a little tedious sometimes.

Overall: Keeps me Organised and it looks professional

Acuity Scheduling Simplifies Life!

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: After I setup my schedules, I can just let it go without worry. Website is easy to use, Functionality, Great Features, Syncs with other apps, Can Manage Day-to-Day, Clients have 24/7 access and so much more!

Cons: No mobile app - however with the email alerts and schedule updates I really don't need one. Would like to see syncing with my accounting software.

All I can say is WOW

Jul 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I'm thrilled at the ability to switch over to a cloud-based scheduling system for my business as opposed to a plugin for my website! The available customizations, the very clean and polished appearance, and the multitude of useful integrations are a dream come true. And we're only talking the FREE version! I'm definitely looking forward to growing my business with the help of Acuity!

Cons: Perhaps the only con I could find (and a very small one at that) is that some of the options take some thought to finding because they're buried within layers of other features.

Great scheduling ap

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Love how it syncs with my google calendar, and let me know when i have a booking by email or text to my phone.

I really liked the ease of intergrating the scheduler to my website

Jul 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to accept payments. The padding option, the reminders, the reminder to clients. The personal link to send to clients

Cons: That some of the pictures I wanted to add to my appointment type were too large to use, also once you leave the page you have to start all over your place isn't held. I was unable to sync with my I calendar.

Overall: The ability to have clients make appointments in my site

This scheduler has revolutionized my business systems

Jul 13, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The functionality and customization. I've been able to embed it onto my forms in my CRM to allow for even more value.

Cons: The way the menu is set up. I almost can never find what I'm looking for and it's not in a "usual" spot. Some of the functions that should be allowed as a free user are not available.

Overall: Lead capture
Screening
Streamlined system

I use acuity scheduling to facilitate client telephone appointments.

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: It's very easy to use on the client end- drop down menus for different providers as well as types of appointments. It's also connected to my google calendar, so it will automatically block off appointment times if I already have something else during that time in my google calendar. We previously used another scheduling software that was less user friendly for time zones- this one makes it very clear what time clients are scheduling based on their time zone.

Cons: Finding my way around initially setting up my calendar took a little time, but I haven't had any issues since then.

Overall: Automated client appointment scheduling, automated appointment emails, the ability to sync with google calendars, and ease of use with different time zones.

Excellent experience so far.

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is really easy to use and understand. My clients can easily book their appointments when it's good for them.

Overall: This software offers comfort in knowing that my clients can always book an appointment without actually speaking to me.

I absolutely love Acuity! It has made scheduling with my clients so much easier and less time consum

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Time zones for each user, easier to schedule with clients of different time zones. It's super easy to set up times I'm available and change them, also love being able to give my clients a personalized link to book their own appts. Love getting notifications too, makes life simple.

Cons: At first I found it tricky to set up time zones, but a quick search on google and the answer was there!

Overall: Save time on scheduling clients, especially those in different time zones.

Great experience

Jul 08, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use with many features it is stable software I like that the features and codes as accessible and I also like the customer service within this company

Cons: The cost and how it's broken up in so many different plans and should have add on options for certain features

Overall: Features

It's really great, I'll use it over anything else.

Jul 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I love that my clients can schedule themselves and even pay for the consultation call if they need to.

Cons: It's a bit overwhelming at first. It's kind of busy looking, but thankfully acuity has steps that they walk you through.

Effective and simple

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it's easy to set up. It takes you by the hand to get all the features working. The sets are very clear and even if you have no experience it is easy to do it. It took me all together less than an hour to get it going.

Cons: That clients cannot pay directly on the site. They are redirected to Paypal and there they pay.
I wish clients good pay by directly by credit card.
Another wish would be for me that in the clients portal it was possible to change templates.

Overall: The fact that my clients reach me once they have booked a time and a day and have paid for my service.

Using Acuity Scheduling has been super easy and convenient. It makes scheduling a breeze.

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The Acuity software is really easy to get set up and it has a ton of very useful features such as customizable intake forms, linking to GoToMeeting, and confirmation emails plus many more.

Cons: Sometimes it doesn't seem to work for my clients, but typically I can set up the meeting for them if that happens. Over all it is a really good product.

Overall: No more bantering back and for about when both parties are available to meet. Now I just tell them to go to my scheduling page and choose a time the works for them and bingo it work for both of us!

Brilliant! Easy to use!

Jul 02, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how I can create coupons and customize my appointments using different calendars. The ability to create my own hours of operation and to block off time.

Cons: Wish I could change the design to of the appointment( customer view). Overall the software is simple to use. Maybe being able to integrate more third-party apps.

Overall: Simple and effective scheduling

Good tool for booking

Jul 02, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I don,t have to have awkward conversations requesting to get paid and it's easy to manage my account with my website

Cons: The layout of the landing page could be improved. I think its a bit hard to figure out how to use it.

Overall: Save time

I signed up for Acuity software to help schedule and track my coaching clients.

Jun 28, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how intuitive and easy it is to use. I have tried other programs which didn't stack up to what I was looking for. I haven't yet used all functionalities or integrations, but I'm sure they'll meet my requirements and more.

Overall: This software takes the time and back and forth communication out of scheduling appointments with my clients. It allows me to enter my availability, set up offers, and share publicly or privately send to a client.

Excellent!

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is for my clients to schedule appointments, submit intake forms and pay me for their legal consultations. I love that I can create different appointment types with ease and upgrade or downgrade my account as needed. Acuity takes the guess work out of finding the best time to meet with clients and allows me to focus on work that matters, which is protecting my clients valuable trademarks.

Cons: Some of Acuity's navigation tools take some time to get used to, but overall it's very user friendly.

Overall: Time freedom. Ease of use. Facebook and MailChimp integration. Ability to collect client information with ease.

I'm in love with this software. I was able to set up everything with ease. I haven't had any questio

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how every thing is super easy and straight forward when it comes to creating your account. The good part of setting my schedule and blocking off the days I'm not available.

Cons: What I like least is how some of the better features are in the higher packages. Like the calendar features and text messages.

Overall: Easier scheduling

Very useful

Jun 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and helps a lot to organize my daily meetings, good in terms of changing dates for both side, me and clients.

Cons: Too many emails I have received , maybe if I get only 1 a day , not all the time might be better...

Overall: Easy to organize my meetings

Reliable

Jun 21, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Accuity Scheduling is reliable, easy to use and customizable. I'm not certain what my ylteam and I would do without it. We've rest other software's with which are incomparable.

Cons: Wish I had a few more options included in my plan. Such as send emails via my @domain.com. also would like to see more flexibility in forms.

Overall: Increase productivity

I love acuity scheduling! It allows me to work and collaborate with social media influencers!

Jun 19, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows me to work with people all over the world within my business without having to rely on the hassle and miscommunication of email. It also has an installed plugin for my Squarespace website platform.

Cons: The free trial set up was a little confusing in the beginning but I got the hang of everything quick

Overall: It's easy for me to reach out to social media brand influencers all over the world now by sending them a link to set up a call to learn more about the services I offer as well as collaborations.

A great tool for scheduling any kind of appointment and keep track of your customers.

Jun 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, possibility to get a payment in advance for appointments, good way to manage appointments after booking. Great, fast and friendly customer support.

Cons: Localization could be better. It's not so very easy to customize the system for foreign languages. A "choose language" option would be a great add.

Overall: Could implement a scheduling tool on my website.

My experience has been a great one, being able to keep my appointments organized and synced.

Jun 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I mostly enjoy the organization of my appointments, being able to block time off specific days if needed. I also enjoy the ease of the platform and how easily accessible the various features are.

Cons: I least like the option with the block time feature where you can't choose sporadic dates to block and one time. You either have to choose dates that are back-to-back or click on each day, one at a time to block time.