--- title: "IntelliShift Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IntelliShift Software - reviews, pricing plans, popular comparisons to other GPS Tracking products and more." source_url: "https://www.capterra.com/p/164042/Silent-Passenger/" page_type: "product" language: "en" --- # IntelliShift Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) IntelliShift ## What is IntelliShift? IntelliShift works with fleets of 50+ to connect people, processes, vehicles, equipment and data in an all-in-one fleet tracking solution. Silent Passenger Telematics combines both GPS Tracking and Asset Tracking to provide the status, performance data and whereabouts of your vehicles and assets so you can maintain a more productive operation. Our end-to-end solutions integrate vehicle, equipment, and asset data along with key data from your other systems across your organization. ## What is IntelliShift used for? [GPS Tracking](https://www.capterra.com/gps-tracking-software/)[Inspection](https://www.capterra.com/inspection-software/)[Route Planning](https://www.capterra.com/route-planning-software/) Top alternative Featured Overall rating Based on 82 user reviews Reviews sentiment Positive 89% Neutral 10% Negative 1% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IntelliShift?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://intellishift.com/&name=IntelliShift) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IntelliShift 4.5 (82) VS. [4.9 (212)](https://www.capterra.com/p/152816/ClearPathGPS/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (82) Ease Of Use 4.9 (946) Value For Money 4.4 (72) Value For Money 4.8 (817) Customer Service 4.5 (74) Customer Service 5.0 (871) ## IntelliShift alternatives [4.4 (99)](https://www.capterra.com/p/18289/MyGeotab/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (244)](https://www.capterra.com/p/99848/GPS-Insight-Fleet-Tracking-Solution/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (163)](https://www.capterra.com/p/157517/AUTOsist/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about IntelliShift Overview ### Which roles and teams benefit most from IntelliShift? IntelliShift is most used by dispatchers, operations managers, and fleet-focused administrators who need real-time visibility into vehicles, drivers, and daily routing. Business owners, branch leaders, and executives use it to improve asset utilization, monitor operational performance, control costs, and support compliance, maintenance tracking, and cross-team coordination. Answer based on 82 reviews Overview ### What company size and industries is IntelliShift built for? IntelliShift is built mainly for small businesses in construction and transportation, with 59% of reviewers from small companies and 18% each from Construction and Transportation/Trucking/Railroad. It serves fleet and safety managers, operations leaders, and businesses in utilities, field services, last mile delivery, with midsize firms at 28% and enterprises at 13%. Answer based on 82 reviews Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of IntelliShift? IntelliShift includes core fleet management tools like live vehicle tracking, GPS maps, route history, dispatch management, and scheduled reports. Differentiating features include geofencing alerts, ETA visibility, maintenance reminders, and inspection management. Reviewers most often highlight truck tracking, real-time fleet status, route playback, and easy access across the web and mobile app. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does IntelliShift integrate with? IntelliShift integrates with over 20 third-party tools and platforms, including Fleetio, Fleetsoft, Route4Me, FourKites, Descartes MacroPoint, Procore, and Comdata AP Automation. Its catalog also includes DATABASICS Expense, DATABASICS Time & Expense, Cisco Secure Endpoint, and 3G Transportation Management. Answer based on 5 reviews Getting Started and Support ### How good is IntelliShift phone support? IntelliShift provides responsive phone support for many fleet teams, with fast answers and helpful follow-through on common issues. Dispatchers, supervisors, and service managers often find the staff easy to reach and knowledgeable, though some users report inconsistent experiences during installation or slower help outside regular business hours, especially on weekends. Answer based on 27 reviews Getting Started and Support ### What training and onboarding options does IntelliShift offer? IntelliShift provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos support self-paced review of product features and setup steps. Answer based on 2 reviews Getting Started and Support ### What customer support options does IntelliShift offer, and how do users rate the experience? IntelliShift offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users often describe support as responsive, helpful, and willing to follow through when issues arise. Some report inconsistent experiences, especially around installations and limited weekend availability, but overall sentiment on support is positive. Answer based on 25 reviews Features and Usability ### How well does IntelliShift track trucks? IntelliShift gives fleet operators clear truck tracking, route history, ETA updates, and alerts that support dispatch and customer communication. Delivery teams, utility crews, and field service managers value the live map and reporting, though some users mention delayed updates, location drift, or temporary signal gaps in dense urban areas or weak coverage zones. Answer based on 26 reviews Features and Usability ### Is IntelliShift easy to use? IntelliShift feels easy to learn for most teams, with a clean web interface, simple mobile app, and straightforward reporting. Dispatchers, fleet managers, and office staff often get comfortable quickly with tracking, alerts, and maintenance reminders, though some users find certain modules less intuitive or notice occasional data and device quirks. Answer based on 20 reviews ## Features AI summary Based on 2,926 GPS Tracking reviews Capterra data shows that buyers of GPS Tracking software rank the following features as their top priorities: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**53%**) - **Mobile Access** (**50%**) IntelliShift supports all three features that reviewers rate highest: **Vehicle Tracking**, **Real-Time Monitoring**, and **Mobile Access**. Together, these capabilities help businesses keep tabs on fleet activity, respond faster to changing conditions, and stay connected from anywhere, allowing teams to improve visibility, make quicker decisions, and manage vehicles more efficiently. Real-Time Monitoring 3.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Mobile Access 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Real-Time Notifications 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Geolocation 3.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Determines the location of a device using GPS or an IP address Real-Time Reporting 3.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Active reporting of data and metrics Vehicle Tracking 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Real-time vehicle tracking for monitoring location, route, speed, etc. IntelliShift 91 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Code Enforcement: Ensure all properties are adhering to government and legal codes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Management: Store and organize information about customers and previous interactions - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Failed Inspection Tracking: Track and store information regarding failed inspections - Forms Management: Store, manage and track all forms in a centralized location - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - IFTA Reporting: International Fuel Tax Agreement (IFTA) simplifies fuel tax reporting for trucking companies and carriers - Image Capture: Process images and automatically scan for data - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Motor Pool: Internally shared group of vehicles ready to be dispatched as/when needed - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Parts Management: Track parts inventory levels and manage re-stocking - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Repair Tracking: Allows service businesses to track ongoing repairs - Report Templates: Sample of reports that could be customized as needed or used as is - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tire Management: Allows fleets and service businesses to track the condition of tires on their vehicles - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Information: Allows fleets and service businesses to track information about their vehicles. - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Violation Tracking: Identify and flag system, guidelines, or branding violations/suspicious behavior by users, customers, vendors, or partners. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (82) 4.4 Based on 82 reviews ## Pricing Value for money 4.4 (72) ### Starting price Free trial not available Value for money 4.4 (72) 4.4 Based on 72 reviews ## Integrations [ Procore](https://www.capterra.com/p/56250/Procore/)[ Route4Me](https://www.capterra.com/p/149633/Route4Me/)[ Fleetio](https://www.capterra.com/p/120855/Fleetio/)[ Coast](https://www.capterra.com/p/10004846/Coast/)[ AUTOsist](https://www.capterra.com/p/157517/AUTOsist/)[ Procore Estimating](https://www.capterra.com/p/157661/Esticom/)[ Snowflake](https://www.capterra.com/p/148267/Snowflake/)[ Cypress](https://www.capterra.com/p/168276/Cypress/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (74) 4.5 Based on 74 reviews ## User reviews Overall rating 4.5 Based on 82 reviews Filter by rating 5(51) 4(22) 3(8) 2(0) 1(1) Mentioned topic Sorted by most recent AM Andrea M. Office Manager Transportation/Trucking/Railroad ### "Mumford Services" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 September 29, 2022 We like the program Pros Love the ease of using the product. We like the way we can see our whole fleet at once. Cons The reporting feature such as stops with options since the last few updates takes forever to load. It would be really amazing if we could make this feature speedier like it used top be. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jose B. Transportation Manager Business Supplies and Equipment ### "Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 29, 2022 Pros Everything I see here I like the live updates Cons There is nothing honestly i can say in regards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JK Jeanette K. HR Accounting Legal Transportation/Trucking/Railroad ### "Great functionality" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 September 26, 2022 Considering the cameras that they offer and GPS as additional services. Overall very pleased with the inspection software Pros This is a great upgrade from paper inspections. We love the user friendly app and ability to create our own inspection categories and specs for each type of vehicle being inspected. Cons Wish we could get the inspections reported without creating a failed item. Want notifications when they are completed without having to have a fail to see it. otherwise Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF justin F. service manager Construction ### "review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 September 26, 2022 Pros use of app and being able to pull up the map. sometimes feels like App has more info than readily available from the web base. Cons only stops show on the web base program. sometimes get more info from the App. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gabriel B. dispatch Oil & Energy ### "Best GPS Tracking ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 20, 2022 My overall experience has been great. I would recommend this to all companies with multiple trucks. Pros The GPS tracking feature on the trucks. Cons The fleet activity. Always felt like it was a little off. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Amy F. Scheduler for pool company Construction ### "Poor Quality of website" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 September 20, 2022 See above Pros When the system is working to full speed capacity it is great but we have so many problems we are probably finding a new company, Cons Horrible response times and taking 30 seconds to load reports. Stop reports are inaccurate and software in vehicles keeps failing to report accurate stops and lengths of time Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 21, 2022 Hi Amy, we're sorry to hear you have had issues with speed. We regularly test and update our server speeds, providing some of the quickest response times in the market, so it is concerning that you're experiencing issues. We've alerted your account team and will reach out to see if we can resolve this issue for your team. SQ Sajeel Q. VP Operations Marketing and Advertising ### "Great product and people" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2022 Nothing but positive. They are good people, product-driven and are customer first. Pros I interact with the people at Intellishift daily. Their culture and team are top notch as well as the product. Cons Software can always have more integrations and enhanced API documentation in a platform-driven world. Reasons for choosing IntelliShift Superior sales process. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor October 10, 2022 Thanks Sajeel! GF glenn F. principle Transportation/Trucking/Railroad ### "2/25/2022" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 25, 2022 very good Pros i am able to see my vehicles to help keep them efficient & check for idle time Cons there is to long of a lag in live tracking a vehicle Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 1, 2022 Hi Glenn, thanks for taking the time to give us feedback, it's important to us. We're glad you're so likely to recommend us and are committed to helping you get the best out of our product. SM sead M. assistant manager Construction ### "best in nyc area " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2022 Pros Very user friendly, and could be used for more detailed companies with large fleets. Cons delays on the less used units, seems like when a unit is off for a while it takes some time to reboot Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 1, 2022 Thanks for the feedback, Sead! We're glad your having a good experience. BR Barbara R. Service Administrator Construction ### "Excellent service and applications." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2022 Completely pleased with customer service and the product itself. Pros Actually user friendly. ease of access and accuracy are impeccable. Cons cannot think of anything negative regarding this product. Reasons for choosing IntelliShift Intellishift is the best option for efficiency and cost effectiveness. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 28, 2022 Thanks Barbara! We're so glad you're having a 10/10 experience with our products. [View all Reviews](https://www.capterra.com/p/164042/Silent-Passenger/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.