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ShippyPro is the modular shipping solution designed to streamline fulfillment for businesses of all sizes across 50+ countries. Our multi-carrier shipping APIs and web platform automate shipping, tracking, and returns, enhancing operational efficiency while reducing costs. With integrations to over 180 carriers and 85 sales channels, ShippyPro empowers brands to scale globally, manage shipping budgets, and deliver exceptional customer experiences—all from a single, user-friendly platform. – Optimize order fulfillment: Automates label creation, carrier selection and shipping through advanced APIs to reduce time spent on shipping tasks – Automated shipping rules: Speed up logistics operations by setting rules to ship specific orders in bulk with chosen Carriers – Create shipping documents easily: Print an order summary, picking list, invoice, manifest, CN22 and more – Shipping Analytics & KPIs: Monitor your carrier performances & KPIs to optimize shipping budget & improve efficiency
Provider
Italian Valley
Located In
Italy
Foundation
2015
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Documentation, Live Online, Webinars, In Person, Videos
Support
Chat, Knowledge Base, FAQs/Forum, Email/Help Desk
ShippyPro is the complete shipping hub for Professionals that want to automate their shipping process and scale their business, whether they are SMEs or large Enterprises.
Content Source: ShippyPro
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Reviewers are pleased with ShippyPro's ability to manage multiple couriers, highlighting the cost savings and streamlined process it offers. They find it convenient to handle various couriers from a single platform, which reduces control times and enhances service quality. Additionally, users appreciate the seamless integration with different courier services, making it easier to centralize and optimize their shipping processes.
Users acknowledge ShippyPro's customer support for its problem-solving capabilities and fast communication via live chat. They find the assistance staff helpful in resolving issues quickly, although some users wish for more comprehensive support, including telephone assistance. There are also concerns about the feeling of being ripped off and poor technical assistance, which can lead to frustration and dissatisfaction among users.
Pros
I am very satisfied with ShippyPro because it has made it possible to make good savings and easily manage the complex situations of the couriers.
It saves hours and it integrates perfectly with couriers. I can work on the most important tasks now.
Finally we discovered Shippypro and working with them has been a breeze. Although you can only contact their staff via chat their help is amazing.
I saved a lot of time and money with ShippyPro. But most importantly I was able to provide my customers with the best quality service possible.
Cons
It is not possible to export more than 80 orders from Etsy, orders are exported in the wrong order.
I don't like that they haven't updated their Drupal plugin to use with Drupal 8 / Drupal Commerce 2.
Customer Service :( as no one is answering the query on time. The Internal Layout is quite confusing need some Improvement.
Lots of errors in their software and API to the service providers.
"Congratulations"
Overall: It's good.
Pros: I work as IT in a transport carrier where you facilitate our web service API access. I like that you have been making the appropriate changes without long delays. You are doing us a favor.
Cons: Perhaps the customer service is somewhat dispersed and they mostly answer in English.
"Great Shipping Software"
Pros: Ease of use. Since we are a company based in Italy, it was easy to integrate our shipping couriers into the system, whereas other companies lack the integration for some couriers. The platform is also really easy to use as well as great customer service.
Cons: Maybe costly compared to other softwares.
"Avoid at all costs"
Overall: If I could rate this app lower I would. Seriously, think very carefully before you use or even install this app. The sales team aggressively called numerous times during our peak working hours once we downloaded it to have a look at, pressuring us to use the app. Eventually we decided to start using it and there were several problems getting the app integrated with our shipping provider. This took lots of back and forth with them and our shipping provider until they told us everything was "working normally now". The "free trial" we were promised mysteriously disappeared and we were forced to buy extra credits as we had already started using the app. We shipped close to 100 orders using it before our shipping provider contacted us to say our UK orders had not been uploaded correctly with customs data. This meant that a huge amount of orders had been stuck in a warehouse and needed to be returned to us. It was then revealed that this integration was not possible. How someone didn't make us aware of this is the worst part. It just seems like they didn't care and are after the money. F the customer seems to be the attitude. Shippypro bizarrely sent several emails to our customers saying the orders had been delivered, cancelled and then returned to sender. This has resulted in a huge amount of lost revenue, reputational damage, and the cost to reprint new labels using our old method. It has taken 2 full days to deal with the fallout of this and we are not out of the woods
Pros: nothing, the app is poorly designed. Support are not good and the sales team are aggressive .
Cons: The entire experience was terrible. It has cost me huge amount of money.
"Functional"
Pros: The capability of loading documents in base64 onto the label for Paper-Less Trading.
Cons: A few kinks need to be worked out but it seems like it is being constantly improved.
Vendor Response
"Review of Shippypro"
Pros: Easy to use and works with most couriers.
Cons: Lack of customization and no integration with stock softwares.
