# ShippyPro Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ShippyPro the right Shipping solution for you? Explore 154 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164065/ShippyPro/reviews

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ShippyPro

4.7 (154)

[View alternatives](https://www.capterra.com/p/164065/ShippyPro/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of ShippyPro

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

MD

Michela D

Operations SpecialistLuxury Goods & Jewelry, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“Within our company, we rely on Shippy Pro as a carrier integrator for B2C shipments and it turned out to be one of the best carrier integrators on the market.“

June 12, 2025

VT

Vanni T

IT Solution ArchitectConsumer Goods, 10,001+ employeesUsed the software for: More than 2 years.

“Slow loading between sections and search, which can impact productivity and make order management less efficient overall.“

April 2, 2026

AP

Anton P

Product OwnerMedia Production, 201 - 500 employeesUsed the software for: More than 2 years.

“Its ease of use, reliability, and robust feature set - particularly in onboarding and day-to-day execution - have made it a trusted partner in managing our shipping needs.“

April 8, 2026

DD

Dionne D

Global Shipping ManagerRetail, 201 - 500 employeesUsed the software for: Less than 6 months.

“I guess that lack of training one to one, it was all don't through the helpdesk and was fiddly.“

November 18, 2024

VT

Vanni T

IT Solution ArchitectConsumer Goods, 10,001+ employeesUsed the software for: More than 2 years.

“The platform is intuitive and easy to use, making courier integration and label generation very efficient.“

April 2, 2026

Pietro F

Chief operating officerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 1-2 years.

“the dashboard is a bit slow when it needs to load the data“

August 30, 2023

VT

Vanni T

IT Solution ArchitectConsumer Goods, 10,001+ employeesUsed the software for: More than 2 years.

“Intuitive and easy to use platform tool, with efficient workflows, clear interface, and smooth courier integration.“

April 2, 2026

Miko G

VP of DesignLuxury Goods & Jewelry, 11 - 50 employeesUsed the software for: More than 2 years.

“It's just pure greed.“

April 14, 2024

## Showing most helpful reviews

Showing 1-25 of 154 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kostyantyn P.  
Application specialist  
Computer Software  
Used the software for: 2+ years

### "FedEx v2 PDF template"

January 10, 2025

5.0

9 of 10, very good in general. Good communication with support team members.

Pros

Support team is responsive and helpful. An intuitive UI of the software.

Cons

Sometimes, the differences in the formats of the templates and the complexity of accessibility to the clients' courier accounts require new templates to be created.

Review Source

MW

Marek W.  
Car decoartions  
Arts and Crafts  
Used the software for: 2+ years

### "Try it and you will love it"

December 12, 2024

5.0

5 years of easy work with ShuppyPro, we can focus on sale not losing time on proccessing of sale

Pros

Perfect automatistion which spare my time in work

Cons

I find nothing I improve want, system works problemloss

Switched from

[billbee](https://www.capterra.com/p/187321/billbee/)

couse it not was able to use Hermes as delivery firm

Review Source

AP

Anton P.  
Product Owner  
Media Production  
Used the software for: 2+ years

### "Efficient, Reliable, and Easy to Adopt"

April 8, 2026

5.0

ShippyPro has been a valuable addition to our operations. Its ease of use, reliability, and robust feature set - particularly in onboarding and day-to-day execution - have made it a trusted partner in managing our shipping needs. The platform strikes a strong balance between simplicity and power, making it a worthwhile investment for businesses looking to optimise their logistics.

Pros

Quick Onboarding: Getting started with ShippyPro was seamless. The platform’s intuitive design and clear documentation made setup effortless, allowing us to integrate and begin operations without unnecessary delays. Flawless Operations: Once live, ShippyPro performed reliably, handling our shipping and logistics needs with minimal friction. The stability and consistency of the platform have been standout features. Marketplace Integration: The ability to connect with multiple marketplaces streamlined our workflow, reducing manual effort and improving accuracy. Tracking: Real-time tracking capabilities provided transparency and peace of mind for both our team and our customers.

Cons

While the platform excels in core functionality, there is always room for additional customisation options to cater to niche use cases.

Review Source

Miko G.  
VP of Design  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Too expensive for what it does"

April 14, 2024

3.0

Pros

Ease of Integration. Most carriers supported. Simple Integration API

Cons

ShippyPro used to be a good product priced fairly, which has become completely overpriced since they tripled (yes x3) the price of all their plans on January 1. The few minor features ShippyPro added don't justify a price hike of this magnitude. It's just pure greed.

Alternatives considered

[Descartes XPS Ship](https://www.capterra.com/p/207521/XPS-Ship/)[ShipStation](https://www.capterra.com/p/155621/ShipStation/)

Reason for choosing ShippyPro

It used to be a cheaper option. No longer the case

Review Source

Response from Italian Valley

April 22, 2024

Hello Miko, We are aware that a price increase is never pleasant and can lead to discontent. We want to reassure you that this decision was not made lightly and not without previously informing clients via email. Just like you, we also have suppliers, and that is why it was introduced only when strictly necessary. Furthermore, we would like to emphasize that the price increase is directly proportional to the efforts we are putting into continuously improving ShippyPro. We are investing more and more resources to provide the most comprehensive and professional solution on the market. We appreciate your understanding and will always continue to work to provide a service that meets your expectations. We are here to address any further questions or concerns you may have. Best regards, ShippyPro Team

VT

Vanni T.  
IT Solution Architect  
Consumer Goods  
Used the software for: 2+ years

### "Intuitive platform for courier integration"

April 2, 2026

5.0

Overall, my experience with ShippyPro has been positive. The platform is intuitive and easy to use, making courier integration and label generation very efficient. However, loading times between sections and order search could be improved.

Pros

Intuitive and easy to use platform tool, with efficient workflows, clear interface, and smooth courier integration.

Cons

Slow loading between sections and search, which can impact productivity and make order management less efficient overall.

Review Source

RB

Roberto B.  
IT Architect  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "An year with Shippy Pro "

June 12, 2025

4.0

We were looking for a shipment platform and we found it !!! We're going to extend the solution to other warehouse

Pros

Easy to use, it becomes easy to set up and introduce new carriers in our automatic shipment process.

Cons

The statistics related to carrier invoices, it could be useful to download and prepare the data without any manual steps

Review Source

AB

Angelo B.  
Logistic Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "ShippyPro easy ship"

July 21, 2025

5.0

Pros

the facility of daily use, we make a thousand of shipment for day without any problem, we compare multiple carriers and his charts in real time!

Cons

the setup it's not immediatly, to setup correctly you can do any time, but i think it0s necessary for a future good job

Review Source

MD

Michela D.  
Operations Specialist  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "One of the best carrier integrator on the market"

June 12, 2025

5.0

Within our company, we rely on Shippy Pro as a carrier integrator for B2C shipments and it turned out to be one of the best carrier integrators on the market. Integration with new couriers worldwide is now easier and effortless.

Pros

In Shippy Pro, we have found a reliable partner willing to help us achieve our goals. They have always shown interest in helping us grow by providing and working on customized solutions.

Cons

One inconvenient aspect of the partnership with Shippy Pro is that we are provided one account per person only.

Review Source

YH

Yuliia H.  
logistacs manager  
Furniture  
Used the software for: 6-12 months

### "A comfortable app to ease the process of work"

July 25, 2025

5.0

Pros

Easy and faster to work in this application. It's comfortable to check the information about the deliveries.

Cons

I like everything but sometimes it's thinking too much while creating the order so it takes longer time and I don't like it.

Review Source

KC

Kevin C.  
E-Commerce Manager  
Cosmetics  
Used the software for: 1-2 years

### "ShippyPro has everything we need and more"

April 27, 2025

5.0

We use ShippyPro to easily print our labels (based on rules) and to send our customer tracking emails

Pros

Easy to use and amazing customer support

Cons

A bit expensive if you don't use all their features

Review Source

AP

Alberto P.  
E-commerce Advisior  
Design  
Used the software for: 1-2 years

### "Ottimo strumento per gestire le spedizioni."

September 23, 2025

5.0

Esperienza super positiva! Lo consiglio vivamente soprattutto a chi cerca un tool utile per gestire le proprie spedizioni.

Pros

ShippyPro è stata la svolta per la mia azienda. Un'azienda in continua evoluzione così come anche il loro tool per le spedizioni. Aggiungono sempre nuove funzioni alla piattaforma e questo aiuta moltissimo i miei ragazzi nel loro lavoro quotidiano.

Cons

Al momento non ne ho riscontrati. A parte qualche problema avuto con dei corrieri ma non sono stati causati dalla piattaforma.

Alternatives considered

[Sendcloud](https://www.capterra.com/p/189663/SendCloud/)

Reason for choosing ShippyPro

Per la sua facilità d'uso. Una spanna in più agli altri.

Review Source

RA

Riccardo A.  
Resp. Ecommerce  
Sporting Goods  
Used the software for: 6-12 months

### "ShippyPro meglio dei competitor"

June 21, 2025

5.0

Esperienza ottima. Lo trovo di un livello superiore rispetto ai competitor. In poco tempo fai scalare il tuo ecommerce soprattutto se gestisci spedizioni internazionali o con pacchi di diversi pesi e misure

Pros

Servizio post vendita ottimo e veloce. Risparmio sui corrieri. Gestione in un'unica piattaforma. Inerfaccia intuitiva

Cons

Per i servizi avanzati bisogna passare chiaramente alla versione successiva e l ecommmerce deve dunque sviluppare già un certo fatturato

Alternatives considered

[Qapla'](https://www.capterra.com/p/209080/Qapla/)

Reason for choosing ShippyPro

Migliore proposta contrattuale piu idonea alle mie esigenze

Review Source

AP

Alexander P.  
Digital Marketing  
Computer & Network Security  
Used the software for: 1-2 years

### "Fácil de usar y soporte técnico muy amable!"

February 24, 2025

5.0

Estamos muy contentos con las funciones que propone ShippyPro!

Pros

Se integra bastante fácil con muchos transportistas!

Cons

Es un poco complicado configurarlo con WooCommerce. Igual faltaría tener un plugin directamente para tener más control.

Switched from

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)

ShippyPro tiene más plataformas (tanto ecommerce como transportistas) para integrar!

Review Source

Response from Italian Valley

February 26, 2025

¡Gracias por tu comentario! 😊 Nos alegra saber que la integración con transportistas ha sido fácil y que nuestro equipo de soporte ha sido de ayuda. Nos encanta saber que ShippyPro te ha permitido conectar con más plataformas y transportistas. ¡Seguiremos trabajando para ofrecerte la mejor solución para tus envíos!

DF

Davide F.  
Imprenditore  
Food & Beverages  
Used the software for: 1-2 years

### "Ottimo gestionale di spedizioni"

January 23, 2025

5.0

Pros

Semplicità ed intuitività di utilizzo. Ottima interfaccia sia lato utente che acquirente (mails).

Cons

Non ci sono grandi lamentele a riguardo, alla fine fa il suo lavoro.

Alternatives considered

[Isendu](https://www.capterra.com/p/206694/Isendu/)

Reason for choosing ShippyPro

Per non cambiare software e non fare nuova formazione

Review Source

Response from Italian Valley

February 10, 2025

Grazie mille per il tuo feedback positivo! 😊 Siamo davvero felici che tu abbia scelto ShippyPro per la semplicità e l’intuitività della nostra piattaforma, oltre alla qualità dell’interfaccia per utenti e acquirenti. 🚀 Se dovessi avere suggerimenti per migliorare ulteriormente l’esperienza, siamo sempre qui per ascoltarti!

MD

Marco D.  
Ecommerce Executive  
Apparel & Fashion  
Used the software for: 2+ years

### "Esperienza impeccabile, spedizioni sempre sotto controllo"

October 29, 2025

5.0

Usiamo ShippyPro da anni e possiamo confermare che si tratta di un servizio estremamente affidabile per la gestione delle nostre spedizioni. L’interfaccia è intuitiva e consente di confrontare in modo rapido le diverse soluzioni di trasporto, ottimizzando tempi e costi.

Pros

Apprezzabile la trasparenza nelle tariffe. Il servizio di assistenza clienti si distingue per la professionalità nel fornire supporto e chiarimenti.

Cons

Non riscontro alcun aspetto negativo: il servizio è efficiente, affidabile e risponde pienamente alle aspettative.

Review Source

AB

Alfredo B.  
Sales manager  
Building Materials  
Used the software for: 2+ years

### "Shippypro, semplice ed efficace"

June 18, 2025

4.0

Piattaforma semplice ed efficace per la gestione delle spedizioni tramite ecommerce o manuali, che consente di tenere aggiornato il cliente sullo stato della spedizione e gestire eventuali problematiche legate alla consegna. Potrebbero migliorare la gestione degli indirizzi dando la possibilità di copiare indirizzo e dati sui colli di spedizioni già effettuate (al momento è possibile solo se si registra il destinatario in rubrica)

Pros

Semplicità di integrazione di diversi corrieri e possibilità di monitoraggio delle spdizioni da un'unica piattaforma

Cons

Occasionalmente si verifica qualche incongruenza nella trasmissione dei dati ai corrieri. Manca la possibilità di copiare una spedizione pregressa per non dover riportare l'indirizzo manualmente. Il campo ricerca delle spedizioni fatte è da migliorare, spesso non trova risultati.

Review Source

fM

francesco M.  
senior logistics specialist Italia ed estero  
Photography  
Used the software for: 2+ years

### "shippypro x photosì"

February 18, 2025

4.0

utilizziamo shippypro per le connessioni con i vari corrieri,lo utilizziamo anche a livello di customercare per il controllo delle spedizioni e di tutti i loro dati

Pros

facilità di connessione ai corrieri semplicità di contatto con assistenza

Cons

la proposta "customer service" in quanto per controllare un unica spedizione bisogna passare in varie aree

Review Source

Response from Italian Valley

February 19, 2025

Ciao Francesco! Grazie per la tua recensione e per il tempo che hai dedicato a condividere la tua esperienza con ShippyPro! Siamo felici di sapere che la facilità di connessione ai corrieri e il nostro supporto ti siano utili. Capisco il punto che hai sollevato sulla gestione delle spedizioni in “Customer Service”. Semplificare il flusso di lavoro è una delle nostre priorità, quindi il tuo feedback è davvero prezioso! Lo passeremo al nostro team per continuare a migliorare la piattaforma. Se hai altre idee o suggerimenti, siamo qui per ascoltarti! Grazie ancora per la fiducia. 🚀 A presto, Team ShippyPro

oR

orlando R.  
manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "moxedo review "

February 14, 2025

5.0

Veramente buona, mancano alcune funzione tipo l'itegrazione con whatsaapp per l'invio dei traking, che al momento ci sta ma è a pagamento, e al 2025 dovrebbe essere gratis

Pros

La capacità di unire tutto quello che mi serve in unica pagina / gestionale

Cons

la velocità !, vorrei che fosse piu veloce

Review Source

Response from Italian Valley

February 17, 2025

Grazie per il tuo feedback! 😊 Siamo felici che la gestione centralizzata semplifichi il tuo lavoro. Sappiamo quanto sia importante la velocità e lavoriamo costantemente per ottimizzare le prestazioni, migliorando efficienza e usabilità.

VC

Valerio C.  
Founder  
Cosmetics  
Used the software for: Less than 6 months

### "Lo consiglio per avere maggiori corrieri a disposizione"

September 4, 2025

5.0

Pros

Interfaccia pulita e immediata: in pochi minuti colleghi marketplace e corrieri, imposti regole e stampi etichette in bulk. Il confronto tariffe è chiaro, il tracking proattivo riduce ticket al customer care e le automazioni tagliano tempi operativi. Affidabile: nessun down rilevante e sincronizzazione ordini rapida.

Cons

lo usiamo da poco; al momento non abbiamo riscontrato problemi né criticità da segnalare. Ma saremo pronti a suggerire miglioramenti appena noteremo rallentamenti

Review Source

VR

Verified Reviewer  
eCOMMERCE  
Retail  
Used the software for: 1-2 years

### "perfect solution"

November 15, 2024

5.0

Pros

The ease of creating labels. When you have a problem, their team immediately tries to give you a solution.

Cons

nothing has displeased me so far.So far it has always worked well, from time to time it may take a while for their servers to respond.

Review Source

JG

Jasper G.  
Owner  
Apparel & Fashion  
Used the software for: I used a free trial

### "Amazing customer support"

February 26, 2020

5.0

Amazing. We have had some technical difficulties because we have a very specific situation. Other companies were not able to help us but Shippypro was really great in helping out. They fixed everything and they are still very helpful now we already signed up with them!

Pros

The support team was amazingly helpful. We have been struggling with different companies to set up the integration between our Shopify store and our local postal service (PostNL). Finally we discovered Shippypro and working with them has been a breeze. Although you can only contact their staff via chat their help is amazing. They are eager to work with you to fix issues and they were very quick in responding and even working direct with our local postal service to make sure the connection was flawless. Looking worded to a continues relationship with them :D

Cons

The customer support is only available via chat. This sometimes takes a while but the stellar support more then makes up for this in my opinion.

Reason for choosing ShippyPro

The competition was not able or willing to help us with our situation.

Review Source

AS

Adam S.  
Marketing Associate  
  
Used the software for: 6-12 months

### "An incredibly easy service to use that saved me a ton of time and money!"

December 3, 2017

5.0

I saved a lot of time and money with ShippyPro. But most importantly I was able to provide my customers with the best quality service possible. This is because now that I am able to use ShippyPro for my package delivery needs, it freed up a lot more of my time to ensure my customers get the best experience possible from my products.

Pros

The time it save me. I used to spend hours comparing carriers and printing out packaging labels. ShippyPro took all the tasks I used to hate doing, and made it so easy. I can't imagine going to back to the old way I used to do things.

Cons

It takes a little getting used to the software at first. But after a spending a little time in the software it becomes very easy. And when I ran into problems I called the support line and they were extremely helpful.

Review Source

RO

Rossano O.  
Miller  
Food Production  
Used the software for: Less than 6 months

### "Eccellente"

October 11, 2020

5.0

after the lockdown I started using this platform ..... I had known it before !!!!!

Pros

interface with my Woocommerce. reduces margin for error. speed up your work

Cons

Don't write the weight of the goods. for my shipments it is important to know him

Review Source

VK

Vygintas K.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Pluses minuses"

November 9, 2020

5.0

Pros

Shipping and invoicing wich is customizable.

Cons

Supost to be suitable for Nopcommerce because its one of the most stable and powerfull platform for e-commerce.

Review Source

RA

Roberto A.  
sales manager  
Automotive  
Used the software for: 6-12 months

### "Mechanika review"

March 10, 2020

3.0

Pros

integration with all couriers, checkout customization

Cons

Returns integration in the free trial is not included

Review Source

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