---
title: "Builder Prime Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Builder Prime Software - reviews, pricing plans, popular comparisons to other Construction CRM products and more."
source_url: "https://www.capterra.com/p/164068/Builder-Prime/"
page_type: "product"
language: "en"
---

# 

 Builder Prime Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Builder Prime

## What is Builder Prime?

Builder Prime is the all-in-one CRM built for growth-minded home improvement companies. Combining CRM, text messaging, call center, estimating, production management, marketing automation, payments, and reporting into a unified system, Builder Prime eliminates disconnected tools and spreadsheets that slow contractors down. From first inquiry to final payment, Builder Prime gives contractors complete visibility into their business from one single place. Estimating tools help close more deals at higher margins. Automations eliminate manual tasks and ensure the right information reaches the right people at the right time. Production scheduling keeps jobs on track. And robust reporting gives you unprecedented visibility and control over your data—so you can measure performance and make quick changes to drive profit. For contractors ready to grow, Builder Prime provides the foundation for streamlined operations, increased profitability, and sustainable growth.

## What is Builder Prime used for?

[Construction CRM](https://www.capterra.com/construction-crm-software/)[Construction Estimating](https://www.capterra.com/construction-estimating-software/)[Subcontractor](https://www.capterra.com/subcontractor-software/)

Recognitions

Shortlist

Overall rating

Based on 90 user reviews

Reviews sentiment

Positive

99%

Neutral

0%

Negative

1%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Roofing / 2026
-   Construction CRM / 2025
-   Subcontractor / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Builder Prime alternatives

Highest Rated

[4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (109)](https://www.capterra.com/p/135791/Knowify/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

[4.6 (847)](https://www.capterra.com/p/116187/Acculynx/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/116187/Acculynx/)

[View all alternatives](https://www.capterra.com/p/164068/Builder-Prime/alternatives/)

## FAQs about Builder Prime

Overview

### What problems does Builder Prime solve?

Builder Prime solves scattered customer, sales, and project data by combining CRM, proposals, contracts, scheduling, payments, and reporting in one system. It reduces manual follow-ups, slow bid creation, and poor visibility into lead sources and job progress. Contractors, sales reps, office managers, and owners benefit most from faster workflows and clearer operational oversight.

Answer based on 61 reviews

Overview

### Which roles and teams benefit most from Builder Prime?

Builder Prime is most used by owners, CEOs, presidents, and founders who need end-to-end visibility into sales, operations, and business performance. Project managers, operations managers, and construction coordinators rely on it to track jobs and schedules, while administrative, sales, and client-facing teams use it to manage leads, communications, and customer workflows.

Answer based on 89 reviews

Overview

### What company size and industries is Builder Prime built for?

Builder Prime is built for small home improvement companies, with 97% of reviewers from small businesses and 80% in construction. It serves growth-minded contractors needing CRM, estimating, call center, production management, payments, and reporting, with additional use in building materials at 6% and consumer services at 3%.

Answer based on 89 reviews

Features and Usability

### What are the key features of Builder Prime?

Builder Prime includes core CRM and lead management, estimating and proposal generation, invoicing, and project scheduling, plus differentiators like job costing, task automation, e-signatures, and contractor-specific workflows. Reviewers also highlight customizable sales and production pipelines, team collaboration, QuickBooks integration, and reporting for tracking KPIs, lead sources, and project progress.

Answer based on 42 reviews

Integrations

### Which third-party tools and platforms does Builder Prime integrate with?

Builder Prime connects natively to CompanyCam, Google Calendar, Gmail, and QuickBooks, with reviewer-confirmed use for photos, scheduling, email, and accounting. Its catalog also lists Microsoft Outlook, EagleView, Hover, and Zapier, giving Builder Prime 10 third-party integrations across communication, field documentation, estimation, and finance.

Answer based on 18 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Builder Prime?

Builder Prime offers in-person training, live online sessions, documentation, and videos, which helps teams learn the system in stages. Reviewers say everyday users can handle basics fairly quickly, while owners, admins, and teams migrating from simpler CRMs usually need more time for setup, customization, and advanced workflows.

Answer based on 19 reviews

Getting Started and Support

### What customer support options does Builder Prime offer, and how do users rate the experience?

Builder Prime offers email/help desk, a knowledge base, phone support, 24/7 live support, and chat. Users often describe support as responsive, helpful, and hands-on during setup and troubleshooting, with same-day replies and guided walk-throughs. A few mention onboarding gaps, while some frustrations stem from system glitches rather than support itself.

Answer based on 39 reviews

Customization

### How customizable is Builder Prime?

Builder Prime offers useful customization for templates, workflows, proposals, pricing, and automations, especially for contractors managing sales and production. Many small business teams like adapting the system to their process, but some users want deeper formatting control, better image editing, and more flexibility in work orders and mobile use.

Answer based on 31 reviews

## Features

AI summary

Based on 657 Construction CRM reviews

Capterra reviewers point to these as the top priorities when choosing a Construction CRM:

-   **Job Costing** (**66%** of reviewers rated this feature as critical)
-   **Project Tracking** (**65%**)
-   **Project Management** (**65%**)

Builder Prime supports all three features buyers rate most highly: **Job Costing**, **Project Tracking**, and **Project Management**. Together, these capabilities help businesses monitor project expenses, keep work moving on schedule, and manage day-to-day operations more effectively, allowing teams to stay organized and maintain better control over construction projects.

Job Costing

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Calculate total itemized costs, including initial costs and any changes

Project Tracking

4.6 (21)

80.95% of 21 reviewers that rated this feature as important or highly important

Monitor the progress of projects from start to finish

Scheduling

4.4 (51)

72.55% of 51 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Quotes/Estimates

4.6 (48)

75.00% of 48 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Lead Management

4.6 (33)

63.64% of 33 reviewers that rated this feature as important or highly important

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Project Management

4.6 (39)

64.10% of 39 reviewers that rated this feature as important or highly important

Plan and coordinate all the resources, costs and time needed to execute assignments

Builder Prime 57 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- API: Application programming interface that allows for integration with other systems/databases
- Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs
- Client Tracking: Track all company interactions with current clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Contractor Database: Easily track all contractor information in one centralised location
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Cost Database: Collection of data related to the costs associated with various items, products, services, or activities
- Cost Estimating: Forecast the cost and resources required to complete a project
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Email Marketing: Create and send email blasts/campaigns
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals
- Forecasting: Form predictions based on past and present data/trends
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Proposal Generation: Create proposals based on costs of labor and materials
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Quotes/Estimates: Generate quotes or estimates for customers
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Sales Pipeline Management: Pipeline view and tracking lead status
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Subcontractor Management: Track information, qualifications, and contact details of subcontractors
- Subcontractor Monitoring: Ensure subcontractors are working safely on client sites and document audits/inspections for reference.
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

4.6 (90)

4.6

Based on 90 reviews

## Pricing

Value for money

4.7 (86)

Free Trial

[View pricing plan details](https://www.capterra.com/p/164068/Builder-Prime/pricing/)

Growth

Custom Quote Available

Multiply

Custom Quote Available

Value for money

4.7 (86)

4.7

Based on 86 reviews

## Integrations

[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Xodo Sign](https://www.capterra.com/p/160894/eversign/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

Aircall](https://www.capterra.com/p/184709/Aircall/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (86)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (86)

4.8

Based on 86 reviews

## User reviews

Overall rating

4.7

Based on 90 reviews

Filter by rating

5(69)

4(20)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AE

Alexandra E.

HR Specialist

Construction

### "Newer User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 23, 2026

Overall I like it. I utilize the scheduling feature, time tracking feature, and the adding clients and job opportunities.

Pros

It is easy to maneuver. I'm not too worried about making a change and not being able to go back in and delete it.

Cons

When adding clients, you have to be more broad with information otherwise if you get too specific, it doesn't catch other profiles.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chris C.

Vice President of Franchise Support

Construction

### "Vice President of Franchise Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 19, 2026

The estimate creation software is definitely worth the value for your money. Additionally, we are implementing the project management pieces as well, which we know will be a huge time saver. Hands down, the number one choice for our franchisees.

Pros

Their Support team is the bomb.com. \[sensitive content hidden\] are fabulous and helped our whole franchise system onboard well.

Cons

Obviously, every new CRM change is a challenge. So after being on our previous CRM, the learning curve was a lot, but we are so excited to be on Builder Prime.

Switched from

[ClientTether](https://www.capterra.com/p/196842/ClientTether/)

Reliability. Builder Prime is also the software that will allow us to grow past the 100 franchisee mark.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Luis D.

Director of Opoerations

Construction

### "Builder Prime is Legit"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

3/10

March 6, 2026

Its good easier to manage than most other CRMs. Its very user friendly and easily trainable to a new sales rep.

Pros

I like builder prime cause it stream lines the process from estimates to Job sold. Making multiple estimates is very fast and efficient.

Cons

I would like to be able to mark up/ edit images on the app itself and the photos to come out clearer on the estimates. Additionally if we can make a unique title card for all projects that will be good as well.

Switched from

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

Job nimbus was too expensive we didn't use it to its full extent as no one here was around when it was introduced so we all used it only as an estimating tool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Lee B.

Franchise Owner

Construction

### "Builder Prime is the best CRM tool from booking to sales to production"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2026

We searched for over 2 years looking for a tool that could combine CRM with Sales and BP nails it! Nothing else we found integrates every step so seamlessly. The training process was in-depth and moved at a reasonable pace to grasp. The chat help function is fast and efficient. All things considered, the transition has been smooth and we're running our business more efficiently than ever.

Pros

Builder Prime is an incredibly intelligent tool that makes all the steps simple and cohesive. From lead creation to appointments to sales to production, this system flows logically and succinctly through the process. Estimates have never been easier and project management through payment collection is a breeze.

Cons

Price Book setup is a little tedious, but once built the rest of the system flows easily. Some of the language in the default messaging needs to be adjusted for tone of voice.

Switched from

[ClientTether](https://www.capterra.com/p/196842/ClientTether/)

We needed a system that was secure and could grow with the business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Taylor P.

Manager

Construction

### "Better Late Than Never! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2025

My overall take on Builder Prime is extremely positive. It was a pretty drastic learning curve compared to our old CRM - but it is well worth it. My company has received exceptional customer service through Mahan and we are able to easily view any and all key metrics which is what we really need to measure our success and areas we need to improve upon. We were manually tracking quite a few things that are built in to Builder Prime naturally (lead sources, closing rates, etc.) and it began to feel so disorganized. It is such a relief to finally have everything in one neat tidy place finally. We still haven't learned everything, but we're excited to keep unlocking all the potential this CRM has to offer!

Pros

I appreciate being able to easily pull key metrics for just about anything I'm looking for. I especially love it's capability to track leads and their sources.

Cons

Viewing Builder Prime mobility is not very user friendly. I am not always near my laptop and would like the capability to help answer questions when I am away from my desk, but it is very difficult or impossible unless I am viewing the CRM via desktop.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

The reporting with Housecall Pro was extremely poor and not accurate.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

Reasons for choosing Builder Prime

Service Titan did not support the functions we needed within our type of company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

John R.

Design consultant and Area Manager

Construction

### "PolyPro is the Best"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 16, 2025

I have had a very positive experience with builder prime, and it has been interesting to see how many companies have decided to use it over the years since I started this job four years ago.

Pros

I have been using BP for almost 3 1/2 years now, and I have always enjoyed the ease of integration with all of my other work related apps. I am about import my company cam projects directly into my quotes and customer files. That seriously makes a huge difference when building projects that are designed specifically for each customer.

Cons

I am not a fan of the relative inability to access projects without cellular service. If I am in the boondocks it basically cripples me.

Switched from

[Leap](https://www.capterra.com/p/162690/Leap/)

Because we had to have two different programs

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BM

Brandon M.

General Manager

Construction

### "An All-In-One Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 15, 2025

Builder Prime has been a great asset for our business. Even their customer service has been top notch when I've needed help walking through different areas of the tool.

Pros

I like that Builder Prime can be an all-in-one tool if you want it to be. There's a lot of features to go through but it can be a full service system if everything is set up properly.

Cons

As mentioned in what I like most, there's a lot of features, so there can be a lot to learn about the system and how to use it. But once you understand it, it becomes second nature.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JD

Jeremiah D.

Owner

Construction

### "Outstanding product, even better customer support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 15, 2025

Great introductory/sales team, not too hard to learn the basics and begin using it, many advanced features and capabilities, useful for my entire company, great user controls for different roles (sales, PM, admin, field workers, etc).

Pros

Excellent customer service, continuous improvement of technology and capabilities, strong data tracking, CRM + Project Management platform in one, integrates with Ring Central for call/text, works well on a iPhone.

Cons

Some features can be frustratingly glitchy, needs better financial data tracking/management for expenses (current features are cumbersome, require a lot of manual effort; would be better if there was an integration that allowed me to directly pay subcontractors/vendors from BuilderPrime and have it create a Bill that syncs with QBO)

Switched from

[Buildertrend](https://www.capterra.com/p/70092/Buildertrend/)

Left a franchise that was using Buildertrend, wanted to find something new and not in any way affiliated with the old franchise system. Needed something that had better templating and quicker estimates. Needed something that had a robust CRM and project management tools.

Alternatives considered

[Procore](https://www.capterra.com/p/56250/Procore/)

[Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/)

[Jobber](https://www.capterra.com/p/127994/Jobber/)

Reasons for choosing Builder Prime

More complete package for CRM + PM work. Integrations for texting and calling was a critical differentiator.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JS

Jody S.

CEO

Construction

### "Builder Prime- so much more than a CRM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

My overall experience has been positive- from the onboarding phase (set-up, staff training) to the ongoing day-to-day activities, Builder Prime gives me insight to all details of each prospect and customer journey. This has uncovered operational and staffing issues that can be addressed to improve our customer experience and profitability.

Pros

It is both an operations and marketing tool. With Builder Prime, we can follow and shape the customer journey since all departments have a view. We have been able to see issues and address them before they become significant problems. With Builder Prime, we are constantly improving our operations and training our staff to provide a better customer experience.

Cons

As in any service, some limitations are more annoying than roadblocks. We have to create workarounds that may not be ideal, but we make them work. The work order has the biggest limitations for us.

Switched from

[Bloomfilter](https://www.capterra.com/p/10029582/Bloomfilter/)

The CRM we were using was an old Bath Fitter proprietary CRM that is not on your list to choose from. This CRM was getting shut down and was not getting any new updates. We didn't want to use the new corporate CRM due to its high cost and marketing limitations.

Alternatives considered

[Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/)

[Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/)

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)

Reasons for choosing Builder Prime

Best fit for us and our operations, plus a more robust marketing offering

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SR

Serge R.

CEO

Construction

### "Builder Prime Rocks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 15, 2025

Builder Prime had been a great switch for us from our previous CRM. We have a better view of our numbers now. Selling is easier with the intergarted E signature feature and the automations. Project management is easier as we can track all materials, labour and commisions withing the CRM. We love Builder Prime, It's been a bit of a learning curve but we are happy we made the switch. Builder Prime's support team is amazing too.

Pros

I like like how everything is under one platform from lead management to project management to tracking materials labour and commissions for proper job costing and the reporting on your KPI's gives you a clear insight on how well your company is doing. The ease of the E-signature feature and automations has helped our sales team and production stay on top of everythings.

Cons

I wish we had more time onboarding and making sure we set up everything properly and as efficiently as possible. It's a beast of CRM and can be overwelming.

Switched from

[Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)

Builder Prime offers a lot more to track and manage your business.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/164068/Builder-Prime/reviews/)

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