# Builder Prime Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Builder Prime Software - reviews, pricing plans, popular comparisons to other Construction CRM products and more. Source: https://www.capterra.com/p/164068/Builder-Prime --- # Builder Prime Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Builder Prime ## What is Builder Prime? Builder Prime is the all-in-one CRM built for growth-minded home improvement companies. Combining CRM, text messaging, call center, estimating, production management, marketing automation, payments, and reporting into a unified system, Builder Prime eliminates disconnected tools and spreadsheets that slow contractors down. From first inquiry to final payment, Builder Prime gives contractors complete visibility into their business from one single place. Estimating tools help close more deals at higher margins. Automations eliminate manual tasks and ensure the right information reaches the right people at the right time. Production scheduling keeps jobs on track. And robust reporting gives you unprecedented visibility and control over your data—so you can measure performance and make quick changes to drive profit. For contractors ready to grow, Builder Prime provides the foundation for streamlined operations, increased profitability, and sustainable growth. ## What is Builder Prime used for? [Construction CRM](https://www.capterra.com/construction-crm-software/)[Construction Estimating](https://www.capterra.com/construction-estimating-software/)[Subcontractor](https://www.capterra.com/subcontractor-software/) Overall rating Based on 89 user reviews Reviews sentiment Positive 99% Neutral 0% Negative 1% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Builder Prime alternatives Highest Rated [4.7 (288)](https://www.capterra.com/p/133101/Premier/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (815)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (804)](https://www.capterra.com/p/116187/Acculynx/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164068/Builder-Prime/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Scheduling 4.4 (51) 72.55% of 51 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Quotes/Estimates 4.6 (48) 75.00% of 48 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Project Management 4.6 (39) 64.10% of 39 reviewers that rated this feature as important or highly important Plan and coordinate all the resources, costs and time needed to execute assignments Lead Management 4.6 (33) 63.64% of 33 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Sales Pipeline Management 4.5 (29) 58.62% of 29 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Estimating 4.5 (27) 70.37% of 27 reviewers that rated this feature as important or highly important Estimate expected cost based on various factors before a project begins Builder Prime 55 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Track all company interactions with current clients Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Easily track all contractor information in one centralised location Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Create and send email blasts/campaigns Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Primarily serving architecture, engineering, and construction industry professionals Form predictions based on past and present data/trends Track and manage inventory levels to maintain proper supply Calculate total itemized costs, including initial costs and any changes Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Store information about leads or contacts and track, manage and nurture them throughout the sales process Plan and coordinate all the resources, costs and time needed to execute assignments Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create proposals based on costs of labor and materials Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Track information, qualifications, and contact details of subcontractors Ensure subcontractors are working safely on client sites and document audits/inspections for reference. Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (89) 4.6 Based on 89 reviews ## Pricing Value for money 4.7 (85) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/164068/Builder-Prime/pricing/) Value for money 4.7 (85) 4.7 Based on 85 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Xodo Sign](https://www.capterra.com/p/160894/eversign/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Aircall](https://www.capterra.com/p/184709/Aircall/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (85) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (85) 4.8 Based on 85 reviews ## User reviews Overall rating 4.7 Based on 89 reviews Filter by rating 5(68) 4(20) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Chris C. Vice President of Franchise Support Construction ### "Vice President of Franchise Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 19, 2026 The estimate creation software is definitely worth the value for your money. Additionally, we are implementing the project management pieces as well, which we know will be a huge time saver. Hands down, the number one choice for our franchisees. Pros Their Support team is the bomb.com. \[sensitive content hidden\] are fabulous and helped our whole franchise system onboard well. Cons Obviously, every new CRM change is a challenge. So after being on our previous CRM, the learning curve was a lot, but we are so excited to be on Builder Prime. Switched from [ClientTether](https://www.capterra.com/p/196842/ClientTether/) Reliability. Builder Prime is also the software that will allow us to grow past the 100 franchisee mark. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Luis D. Director of Opoerations Construction ### "Builder Prime is Legit" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 March 6, 2026 Its good easier to manage than most other CRMs. Its very user friendly and easily trainable to a new sales rep. Pros I like builder prime cause it stream lines the process from estimates to Job sold. Making multiple estimates is very fast and efficient. Cons I would like to be able to mark up/ edit images on the app itself and the photos to come out clearer on the estimates. Additionally if we can make a unique title card for all projects that will be good as well. Switched from [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) Job nimbus was too expensive we didn't use it to its full extent as no one here was around when it was introduced so we all used it only as an estimating tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Lee B. Franchise Owner Construction ### "Builder Prime is the best CRM tool from booking to sales to production" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2026 We searched for over 2 years looking for a tool that could combine CRM with Sales and BP nails it! Nothing else we found integrates every step so seamlessly. The training process was in-depth and moved at a reasonable pace to grasp. The chat help function is fast and efficient. All things considered, the transition has been smooth and we're running our business more efficiently than ever. Pros Builder Prime is an incredibly intelligent tool that makes all the steps simple and cohesive. From lead creation to appointments to sales to production, this system flows logically and succinctly through the process. Estimates have never been easier and project management through payment collection is a breeze. Cons Price Book setup is a little tedious, but once built the rest of the system flows easily. Some of the language in the default messaging needs to be adjusted for tone of voice. Switched from [ClientTether](https://www.capterra.com/p/196842/ClientTether/) We needed a system that was secure and could grow with the business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Taylor P. Manager Construction ### "Better Late Than Never! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 11, 2025 My overall take on Builder Prime is extremely positive. It was a pretty drastic learning curve compared to our old CRM - but it is well worth it. My company has received exceptional customer service through Mahan and we are able to easily view any and all key metrics which is what we really need to measure our success and areas we need to improve upon. We were manually tracking quite a few things that are built in to Builder Prime naturally (lead sources, closing rates, etc.) and it began to feel so disorganized. It is such a relief to finally have everything in one neat tidy place finally. We still haven't learned everything, but we're excited to keep unlocking all the potential this CRM has to offer! Pros I appreciate being able to easily pull key metrics for just about anything I'm looking for. I especially love it's capability to track leads and their sources. Cons Viewing Builder Prime mobility is not very user friendly. I am not always near my laptop and would like the capability to help answer questions when I am away from my desk, but it is very difficult or impossible unless I am viewing the CRM via desktop. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) The reporting with Housecall Pro was extremely poor and not accurate. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Reasons for choosing Builder Prime Service Titan did not support the functions we needed within our type of company. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR John R. Design consultant and Area Manager Construction ### "PolyPro is the Best" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2025 I have had a very positive experience with builder prime, and it has been interesting to see how many companies have decided to use it over the years since I started this job four years ago. Pros I have been using BP for almost 3 1/2 years now, and I have always enjoyed the ease of integration with all of my other work related apps. I am about import my company cam projects directly into my quotes and customer files. That seriously makes a huge difference when building projects that are designed specifically for each customer. Cons I am not a fan of the relative inability to access projects without cellular service. If I am in the boondocks it basically cripples me. Switched from [Leap](https://www.capterra.com/p/162690/Leap/) Because we had to have two different programs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Brandon M. General Manager Construction ### "An All-In-One Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 15, 2025 Builder Prime has been a great asset for our business. Even their customer service has been top notch when I've needed help walking through different areas of the tool. Pros I like that Builder Prime can be an all-in-one tool if you want it to be. There's a lot of features to go through but it can be a full service system if everything is set up properly. Cons As mentioned in what I like most, there's a lot of features, so there can be a lot to learn about the system and how to use it. But once you understand it, it becomes second nature. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jeremiah D. Owner Construction ### "Outstanding product, even better customer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2025 Great introductory/sales team, not too hard to learn the basics and begin using it, many advanced features and capabilities, useful for my entire company, great user controls for different roles (sales, PM, admin, field workers, etc). Pros Excellent customer service, continuous improvement of technology and capabilities, strong data tracking, CRM + Project Management platform in one, integrates with Ring Central for call/text, works well on a iPhone. Cons Some features can be frustratingly glitchy, needs better financial data tracking/management for expenses (current features are cumbersome, require a lot of manual effort; would be better if there was an integration that allowed me to directly pay subcontractors/vendors from BuilderPrime and have it create a Bill that syncs with QBO) Switched from [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Left a franchise that was using Buildertrend, wanted to find something new and not in any way affiliated with the old franchise system. Needed something that had better templating and quicker estimates. Needed something that had a robust CRM and project management tools. Alternatives considered [Procore](https://www.capterra.com/p/56250/Procore/) [Houzz Pro](https://www.capterra.com/p/199689/Houzz-Pro/) [Jobber](https://www.capterra.com/p/127994/Jobber/) Reasons for choosing Builder Prime More complete package for CRM + PM work. Integrations for texting and calling was a critical differentiator. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS Jody S. CEO Construction ### "Builder Prime- so much more than a CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 My overall experience has been positive- from the onboarding phase (set-up, staff training) to the ongoing day-to-day activities, Builder Prime gives me insight to all details of each prospect and customer journey. This has uncovered operational and staffing issues that can be addressed to improve our customer experience and profitability. Pros It is both an operations and marketing tool. With Builder Prime, we can follow and shape the customer journey since all departments have a view. We have been able to see issues and address them before they become significant problems. With Builder Prime, we are constantly improving our operations and training our staff to provide a better customer experience. Cons As in any service, some limitations are more annoying than roadblocks. We have to create workarounds that may not be ideal, but we make them work. The work order has the biggest limitations for us. Switched from [Bloomfilter](https://www.capterra.com/p/10029582/Bloomfilter/) The CRM we were using was an old Bath Fitter proprietary CRM that is not on your list to choose from. This CRM was getting shut down and was not getting any new updates. We didn't want to use the new corporate CRM due to its high cost and marketing limitations. Alternatives considered [Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/) [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) [Meta for Business](https://www.capterra.com/p/213257/Facebook/) Reasons for choosing Builder Prime Best fit for us and our operations, plus a more robust marketing offering Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Serge R. CEO Construction ### "Builder Prime Rocks" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 Builder Prime had been a great switch for us from our previous CRM. We have a better view of our numbers now. Selling is easier with the intergarted E signature feature and the automations. Project management is easier as we can track all materials, labour and commisions withing the CRM. We love Builder Prime, It's been a bit of a learning curve but we are happy we made the switch. Builder Prime's support team is amazing too. Pros I like like how everything is under one platform from lead management to project management to tracking materials labour and commissions for proper job costing and the reporting on your KPI's gives you a clear insight on how well your company is doing. The ease of the E-signature feature and automations has helped our sales team and production stay on top of everythings. Cons I wish we had more time onboarding and making sure we set up everything properly and as efficiently as possible. It's a beast of CRM and can be overwelming. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Builder Prime offers a lot more to track and manage your business. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ME Matthew E. Owner Construction ### "Thinking about it, do it. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2025 It's been a game changer. It's enabled us to get a lot better picture of our scheduling and customer relationship. Pros Builder Prime is a great tool that combines a comprehensive CRM and project management into one platform Cons It does not have any tags. I wish I could tag projects the same as you can in Company Cam or your Gmail inbox. Switched from [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) We wanted the ability to do more than just CRM Alternatives considered [JobNimbus](https://www.capterra.com/p/126797/JobNimbus/) [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) [Buildertrend](https://www.capterra.com/p/70092/Buildertrend/) Reasons for choosing Builder Prime Ease of use, setup, and cost were all factors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/164068/Builder-Prime/reviews/) Popular comparisons [Contractor Foreman vs Builder Prime](https://www.capterra.com/compare/164068-166113/Builder-Prime-vs-Contractor-Foreman)[JobTread vs Builder Prime](https://www.capterra.com/compare/164068-218503/Builder-Prime-vs-JobTread) [AccuLynx vs Builder Prime](https://www.capterra.com/compare/116187-164068/Acculynx-vs-Builder-Prime)[Albi vs Builder Prime](https://www.capterra.com/compare/164068-215149/Builder-Prime-vs-Albi)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)