# Page 6 | UJET Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is UJET the right Call Center solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/164070/UJET/reviews --- UJET 4.6 (140) [View alternatives](https://www.capterra.com/p/164070/UJET/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 6 - Reviews of UJET ## Showing most helpful reviews Showing 126-140 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NM Nadia M. Community Support Agent Consumer Services Used the software for: Less than 6 months ### "UJET" March 29, 2019 5.0 Pros What I liked most about this software is the ease of use. Cons Sometimes UJET crashes, and that could possibly be due to internet issues. Review Source TC Timea C. Customer Service Representative Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Easy to use and practical software" April 1, 2019 5.0 Pros I like the most the design and how user friendly it is. Cons Rarely, but it happens that the calls get interrupted by a page refresh. Review Source KC Kevin C. customer service Consumer Services Used the software for: Less than 6 months ### "its good" July 1, 2020 4.0 it is great, works fine Pros its easy to use not too many problems its ok Cons its slow, it takes time to load and its frustrating Review Source AM Ashley M. Fleet Support Consumer Services Used the software for: Less than 6 months ### "UJET" April 1, 2019 5.0 Pros very easy to use when on an call talking to a cx Cons i do not have any cons. the ujet hasn't given me any issues Review Source MU Michael U. Sr. Operations Manager Consumer Services Used the software for: Less than 6 months ### "UJET\_Review" June 4, 2019 5.0 Pros I like the interface, color scheme, and the features Cons Some times it goes down and it effects our volume. Review Source DS Devinder S. Customer Service Representative Consumer Services Used the software for: Less than 6 months ### "Good and easy accessible" July 1, 2020 5.0 Excellent Pros Easy to use and easy to switch. Easily accessible Cons More options to direct shortcuts when on chat Review Source PF Persaffanee F. Community Support agent Consumer Services Used the software for: Less than 6 months ### "Ujet Rocks" March 29, 2019 5.0 Pros Very easy to use. I love the chat feature Cons Nothing at the moment. It's pretty user friendly Review Source bM bonnie M. csp Food & Beverages Used the software for: Less than 6 months ### "BEST CALL SOFTWARE" June 30, 2020 5.0 Pros One of the best features is that is shows the number and name of customers calling in. It also makes transferring easy! Cons It is perfect! No complaints. ........... Review Source IO Israel O. Technical Support Consumer Electronics Used the software for: Less than 6 months ### "Ujet is a great tool" September 14, 2019 4.0 Pros i like it because you can see it when you change status. It is color coded Cons sometimes it becomes irresponsive or hangs Review Source DK Dhananjay K. Customer support Consumer Services Used the software for: I used a free trial ### "Perfect interface" May 6, 2019 5.0 Pros I like the interface, which is very user friendly. All the metrics are easily understandable. It will not take much time to learn all the feature of this software. Cons Missing few keyboard shortcuts. Using keyboard shortcuts will be the faster mean to handle the software. Review Source KD Kireka D. Customer Service Representative Consumer Services Used the software for: Less than 6 months ### "UJET is great!" July 8, 2020 5.0 Pros The ability to easily assist customers or shoppers via chat, call or email. Cons UJET has been a great experience for me so far, there is nothing that I'd recommend improving on. Review Source VR Verified Reviewer Director, Business Development Logistics and Supply Chain Used the software for: Less than 6 months ### "Easy to use and visually nice" March 29, 2019 5.0 Pros Very easy to navigate through and enjoy the visual representation of the data. Cons It would be great if the mid page navigations were on the left nav or added to the up top. Review Source LD Latanya D. Site Manager Retail Used the software for: Less than 6 months ### "Greatest!" July 10, 2020 5.0 Pros Easy to use. Easy to follow instructions, organized well Cons There was nothing I did not like. Everything worked great Review Source 思陈 思玮 陈. Design Used the software for: I used a free trial ### "null" March 30, 2018 5.0 Review Source VR Verified Reviewer Retention Specialist Consumer Services Used the software for: Less than 6 months ### "EASY USE SOFTWEAR" May 3, 2019 4.0 Good, cant complain! Pros Super easy and applicable for all ages, easy to use and merge with every daywork. Cons The time between calls, which may be implemented by out company Review Source Similar Products Featured ## Related categories [Telephony](https://www.capterra.com/telephony-software/)[Live Chat](https://www.capterra.com/live-chat-software/)[Call Center](https://www.capterra.com/call-center-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.