Who Uses This Software?

From emerging startups to established enterprises, with the ability to scale and grow as your business does.


Average Ratings

206 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Sisense
  • www.sisense.com
  • Founded 2004
  • Israel

About Sisense

Sisense is the only business intelligence software that makes it easy for users to prepare, analyze and visualize complex data. Sisense provides an end-to-end solution for tackling growing data sets from multiple sources, that comes out-of-the-box with the ability to crunch terabytes of data and support thousands of users--all on a single commodity server. Sisense has already won over the hearts of some of the worlds leading, most data-intensive companies, including eBay, Henry Schein, NASA


Sisense Features

  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking

Sisense Reviews Recently Reviewed!


Capterra-loader

Great product. Easy to create and share dashboards, though complicated data modeling.

Jun 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Easy to create, share and embed dashboards. Mashing up data from multiple resources is done easily. Fast implementation cycle for simple dashboards. Great support team.

Cons: Complicated data modeling and lack of API documentation. Sometimes requires advanced data modeling knowledge to solve simple challenges.

Overall: Greatly embedded dashboards, simple sharing, and collaboration, embedded analytics for new products. Fast implementation cycle.

Sisense as a Survey Reporting Tool

Jun 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: The Sisense support team is responsive and has been helpful in getting things resolved. Sometimes there is a tendency to simply ask for .dash files and tell us to turn all widgets off....and that usually means the person hasn't read the issue properly. It wastes time and is frustrating. Other than that, I have found everyone sincerely wanting to get to the bottom of things and be supportive and helpful.

Pros: Great design - dashboards are looking wonderful and clients love them. The interface is generally simple and easy to use - don't have to be a coder or developer to use it.

Cons: There have been some bugs. Some "normal" functions seem harder than they should and require extra time and programming skills.

We are still new to Sisense but onboarding sessions have been great!

Jun 06, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: It is really a timesaver once you've set up your elasticube and start building your dashboards. For our first use case, we set up a Dashboard that the user can access at any time whereas before, the Analyst team would receive a request every so often that would require us to run the report, manipulate it and put it into a pivot and email it to her.

Cons: We are still new to Sisense (only a few months in), but wish there were more customization to the font size/color of each widget on the Dashboard.

As we look to roll out to

Jun 04, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use especially when it comes to building widgets
Customer Support & Professional Services
Implementation Support

Cons: Accessing Netsuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure
Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)

Overall: The ability to access data & reporting from multiple systems within one tool.

User-friendly tool allowing fast insights into your business performance

Jun 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall I would say that Sisense offers good-value in terms of migrating your businesses cumbersome Excel / Access reporting into an impressive looking online platform. In doing so I think this will push behaviours towards a genuine business intelligence climate as the tool opens up many possibilities for analysis and insights.

Pros: One of the great things about Sisense is the ease by which the data can be pulled into the Elasticube and manipulated simply using SQL to prep your data. As well as this, the front end interface is intuitive and anyone with a basic grasp of tools like Excel will be able to produce impressive looking widgets. Features such as Pulse are useful additions for busy colleagues who only want to be alerted when there is an issue or a victory.

Cons: Some of the things that you would expect to be able to do in the Elasticube manager - such as the possibility to download data, say for validation purposes, aren't possible. That being said, there are commonly instructions or discussions about these limitations on the active Sisense community pages, but workarounds can be long-winded or rely upon plug-ins that your organisation may not permit, such as python scripts and so on.

A strong contender with a solid road map

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Comments: Sisense as a company is a very passionate group. From sales through support I have never felt like they were done with us. As we continue our ongoing implementation it is always easy to communicate our needs with our success team.

Pros: Very easy to use. Performance is good. The team is constantly improving the product. Support sticks with you until you are satisfied.

Cons: Plugins can be inconsistent in overall utility. Requires plugins for some basic things. The product is still in its infancy in some ways which can lead to gaps in what it can provide.

A comprehensive dashboard building application utilizing data from all the applications in your org

May 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The data dashboards that have a quick filter on the screen to present the most relevant data during any annual meeting or board presentation.

Cons: Building cubes need a lot of effort in understanding of the back end tables and the possible links that would generate the relevant data you need for analysis.

Overall: I use this tool for data analysis and prepare dashboards for top level management.

My experience was good. It is very easy to start using the product without long training.

May 29, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is very easy to start using the product without much of a training.
The look and feel of the visualization is very nice.
There are a lot of plugins available on the web, that add many features to existing ones.
It is quite easy to create your own plugins.
The ability to write code as part of pre and post cube build- is a very powerful option.

Cons: I ran into many limitations in building a dashboard phase. For instance there is a problem with the collaboration of filters with each other. When displaying top x values for one filter, this display becomes static and not being influenced by other filters of the dashboard.
The aren't many option to change the design of widgets.
When renaming the cube's table, it is not reflected on the dashboard, and you have to go and change manually all the widgets that come from this table in all the dashboards.

Overall: Building very fast cubes and dashboards.
An easy of use to the end users.

overall a good and easy experience that answer my requirements

May 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: i like the the direct connection to the customer.
The willingness to receive feedback and take it one step further towards development that will meet the needs.
also sisense is an intuitive tool that is easy to learn and yet has advanced capabilities

Cons: as production tool i would expect it to be more stable.
but i guess it's affected by the workload we're putting on it

Sisense Review

May 25, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it has great presentation dashboards and the ability to melt other data sources into a single Elasticube. The automated scheduled reporting feature is a key feature for our organization to provide senior leaders key snapshots. The Customer Service team and IT is exceptional! They go above and beyond to help clients be successful.

Cons: Hoping to have more live data as well as a better Elasticube manager interface in the new 7.0 version. Email and pdf formatting reporting is limited . Pivot tables with many rows truncate. Hoping this is resolved in future versions.

Strong end to end capabilities but lacks in visualization

May 24, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: 1. Strong end-to-end data management capabilities sets it apart from other business intelligence tools 2. Can handle large data sets effectively and efficiently 3. Offers both on-premise and cloud based options, which is a very good feature to have

Cons: 1. Visualizations are not very good 2. It took me some time to understand and be comfortable with the user interface

Good Quality BI Software

May 21, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Comments: Overall very good software to use, relatively easy to create dashboards with little prior knowledge. Cube building is a little bit more technical without previous experience.

Pros: - Powerful BI software - Easy to use the front end - Easy to filter inside of sums (e.g Financial Year, types) - Easy to use security features - Flexibility to add custom data to tables in the cubes

Cons: - Not as visually pleasing as other BI software - Filtering on the dashboards could be easier for the front end user - Could have better in dashboard search functions

Easy, feature-rich, and customizable BI solution

May 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: SiSense has been a fantastic BI tool. Combining data from multiple systems is simple with their ElastiCube caching system. The ability to write pass-through queries at the time of importing the data and then custom SQL expressions on data within the cube means that the data can be arranged and linked as if it was natively in one large relational database. The visualization tool is sleek and easy to modify. The ability to add community-made plugins means the visualization options are virtually endless. My customers, both internal and external, routinely compliment the appearance and value of our BI implementation.

Pros: Community-driven Plug-Ins allow for unparalleled customization for someone who is not a developer.

Cons: Joining data outside of SQL expressions is an enforced inner join and null values will drop from tables. Be careful about dropped data!

Easy to use software

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The onboarding process is quite through. They help you design a plan for your data, and then help you execute this build before onboarding has ended.

Cons: Response time can be a little bit slow sometimes when submitting a help ticket. Otherwise, we have not have any issues with this provider.

Excellent tool to efficiently make meaningful sense of large data sets

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sisense Masters training was an excellent resource that allowed me to jump into this powerful BI software with a previously limited baseline understanding of databases and SQL. Sisense is structured in a way that allows me to create elasticubes and dashboards which gerenate powerful reports that can be widely used throughout our organization.

Cons: One issue I have had in the elasticube designer is that building elasticubes with custom expressions can sometimes take upwards of an hour to complete a build. This has been proven to be an issue in instances that return an error, which in effect can turn out to waste quite a bit of time.

Overall: This software has drastically improved the convenience of weekly financial reporting relating to our sales team. Sisense effortlessly allows us to draw data from NetSuite, Excel, and Google Sheets. Efficiently manipulating this data in dashboards has benefited the upper level management within our organization, producing intelligent business decisions.

Capterra-loader

Thoroughly enjoyable. Sisense software is intuitive, fast and powerful.

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Using their tag line.. we are beginning to understand the benefits of having a single source of "truth". The ability to pull in separate sources of data is huge for us. User adoption has been infectious.

Cons: Exporting to Excel would be improved. We still have a lot of users that just want to do that. It would be nice to have some more "advanced" joining capabilities in the cube designs. The auto joining works great, but there are occasions you want to force a left join.

ATF Integration

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Our business relationship and partnership with Sisense is among the main reasons we use and will continue to use Sisense's technology. The support provided by everyone from Sisense is "top-notch," and without it the ATF would not be where it is today.

Pros: Provides a rich set of visualization widgets to create comprehensive dashboards. Easy to navigate, filter and drill down to the details one needs to see. Allows access to multiple data sources in a straightforward manner.

Cons: Some widgets need additional development. Text is sometimes obscured depending on what is being displayed. Dashboard developers should be comfortable programming Javascript.

Rapid BI Implementation, Easy and Deep Customization's, Happy Stakeholders

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Sisense really has a nice feature set that is quick and easy to mold to our business. We found that once we have data available in Sisense our users would keep asking for more and this was easily accomplished as opposed to previous BI tools we used. Overall we love making dashboards quick and easy with Sisense. It has freed up a lot of time that allowed us focus on our core business metrics.

Cons: If there was a weakness it would be in the very thing that gives it strength, Customizations. We rely heavily on customizations either directly from the vast library of supported plugins or from a very mature on your own customer marketplace and that is a great option but we would like to see more of the widgets taking on more features directly out of the box.

Overall: Time saver

Extremely intuitive software

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is much easier to use than other products (Tableau). I was able to build a functional dashboard in a matter of minutes!

Cons: After using this software for 6 months, it hard to find anything to dislike. My only complaint is that it does not work well with Internet Explorer.

SiSense allowed me to have the flexibility to have an internal and external portal easily

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software enabled us to have the ability to be flexible enough to meet the needs of my external and internal customers. The amount of data that can be available to the end user, the ability to drill down and be notified of changes is incredible. The beauty of this functionality is the end user has visual dashboards to run "queries" and then download all the data from the results easily.

Additionally, we needed the security it provides to keep data from being "mixed" between customers. The structure of the system allows for global changes and the ability to modify customers dashboards in a singular location.

Cons: It is not a data warehouse. While there is an incredible amount of data available it is not a data warehouse and you cannot do ad-hoc queries on data residing in the application.

Overall: I am able to scale easily

Sisense Implementation

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: Once you figure out how to build the back end and learn the dashboard formulas, it is relatively easy to learn. It is fairly easy to build out dashboards with multiple data sources. It is very customizable and can take numerous plugins without blowing up.

Cons: It helps to understand Sequel when getting started. I was hoping for more of a gooey interface. Customization requires JavaScript or at least copying in a plugin. You can get by without too much trouble.

Capterra-loader

Exceptional value for our business

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I get very valuable visualizations from ERP data which are indispensable for our sales management and sales people. Easy to use and customize, e.g. get data from different data sources (even from Domino database), create dashboards, synchronize update intervals, manage user groups. Very flexible dashboard use: via web browser or embed to ERP, great mobile application to see own dashboards. Good documentation. The best part is unparalleled customer support.

Cons: You have to invest your time to learn the concepts of BI (same for all BI tools) and to setup data sources. It is essential to plan what you need to show and how. I investigated all major BI software and I am very pleased with Sisense. Not cheap but the value for money is great.

Awesome BI Tool

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Very User friendly interface, easy to get started and the training tutorials are extremely helpful in getting you familiar with the elasticube environment. You can build a working dashboard in minutes as long as your data is normalized. It can analyze large amounts of data very quickly and present the findings in a number simple and easy to understand views. The filters are also very easy to adjust and implement. Overall it was a pleasant experience creating dashboards using Sisense and the Customer service team was very helpful in answering any questions we had.

Cons: Very Important to ensure that your data is normalized before building the cube or dashboard. This is more of a basic requirement than a con, but is necessary for successful data aggregation.

Capterra-loader

This a very powerful and easy to use BI tool!

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The most important feature that I admire is the ability to blend and bring together multiple data sets and it also features multi-level user security.

Cons: It's quite pricey but I believe the price for its quality should not be a problem if the tool is being fully utilized.

Capterra-loader

SiSense is nice, a data visualization and analytics tools that is more user friendly than Microsoft.

Apr 26, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: I think perhaps the most useful advantage of SiSense is the ease of use SiSense has. SiSense has a user-friendliness like Microsoft Access, which makes it easy for me to replace other data visualization tools. The elastic nature of SiSense makes for running automated models quite nice.

Cons: SiSense is user-friendly if you're used to Microsoft-type products. If you come from a different background, it will take a good deal of time to figure out SiSense. Additionally, the visualizations are not best in class at all and the ability to share analysis is not great.

Overall: SiSense makes my job much easier by making big data analytics quite easy. It's not cheap, though, and the software's visualization capabilities are sub-par, which makes it so that I have to use other data visualization tools to accomplish the end goal.

Capterra-loader

A BI and innovative toolset that keeps on surprising

Apr 26, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: First encounter with Sisense for me as a product manager. The way this product is embedded in our application is very much a seamless experience.
Sisense does not stop at the traditional BI tooling, they innovative and (to me) are leading the BI landscape into new opportunities every release

Cons: Not fully cloud based (getting there but not there yet)
No support for Elastic Search
Somewhat pricey

Overall: A BI tool that can be controlled by non developers although the developers are not 'neglected' as new features are delivered in a high pace ;-)

Good support system and proactive issue resolution especially after moving to sisense managed cloud.

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
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Pros: Intuitive data interface: Elasticube GUI is very intuitive to use, especially building calculated columns, duplicating a column, aliasing, etc.
Easy dashboard creation process: For simple dashboards, not much tech skills required. Advanced use-cases have a robust community in place where you pick up plugins that give the right solution to your problem, usually with examples which
Granular access control: with cube-level and row-level access restrictions, you can ensure that the right audience have access to the right information.
White-labeling and web integration with SSO: As an OEM, this was a primary ask and Sisense extended great support to help us achieve this.
Ability to consume huge data sets: No preaggregates and hence drill down to the most granular level.

Cons: Limitations on how and where I would like my filters to go; ability to filter by clicking on legends; no proactive version upgrades on sisense managed cloud; greater control over retinal elements of visualization.

Overall: Data to market was ultra quick with no teething issues.

Strong single-stack BI solution

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to blend and bring together multiple data sets, multi-level user security, REST API feature allows for easy customization, and dashboard widgets are equipped with drill down paths and interactive capabilities.

Cons: ElastiCube manager is limited to inner joins and some errors seen when an ElastiCube build fails are hard to diagnosis.

Powerful, intuitive BI tool

Apr 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: Sisense is quick to learn and intuitive for even non-technical users. A solid tool that can bring multiple data sources together and visualize on one dashboard.

Pros: - Multi-level data security - Easy to customize through the Rest API - User ability to create custom fields at the ElastiCube level - Drill down capabilities, filtering options and interactive widgets to visualize the data - Ability to crunch large data sets - Wide variety of plugins

Cons: - Limited flexibility to the types of joins within the ElastiCube manager - Cookie cutter on-boarding process

We are earlyin but our AE and Tech support have been outstanding and we're excited to implement

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use. Not all of our team members are BI analysts and we feel comfortable having them build dashboards in SiSense. I reviewed more than a dozen comparable tools and very few, if any, were as simple and intuitive for non-expert users to build in.

Cons: There are quite a few plug-ins that I want to implement, including some that are not formally supported by SiSense. I would love to see expanded functionality added such that we don't need to integrate code and/or plug-ins to use.

BI Leader and Innovator

Apr 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility to collate data and ease of creating dashboards makes it a very good fit for our needs.

Cons: No support yet for version control and rolling back changes in the backend system elasticube datastore.

Join data from multiple sources

Apr 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: We use in our marketing department to get real time visibility in order to measure the impact of our campaigns

Cons: It takes time until you get the hang of it and start using the platform easily. After a couple of weeks, it's pretty much a smooth sail.

A full-stack BI solution

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use. Sisense is extremely easy to use and BI use cases can be developed within hours of installing the software.

Cons: Limited maps functionality. While Sisense does support map-based functionalities, the scope of these visualizations is limited.

The Onboarding process made everything much easier

Apr 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We had a great onboarding process with Sisense BI Consultants team that brought us to a functional dashboards in short time.
The product is quite flexible and cover its missing functionalities with dozens of addons and scripts.

Cons: Feels like the dashboard design part is lacking comparing to other tools in the market.
A lot of basic functionalities that can be easily done elsewhere are missing out-of-the-box and require approaching support for assistance.
Also the community seems to be lacking moderation.

Overall: It allowed me to quickly set up basic dashboards for internal use

The implementation and customer support is the best. The features could be made a little easier

Mar 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Filtering capabilities
-Clean UI
-Drill down capabilities
-Community plugin capabilities
-Fast and friendly customer support
-Customization/white labeling
-Easy interface to calculate data
-New dashboards can be made quickly

Cons: -inability to search
-filter pane is difficult to find for new users
-alerting tool could be improved
-needs drag and drop functionality for widgets
-needs more logging of usage

Sisense is a quick to production solution with a good vision of the future with great service.

Mar 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Dashboards are easy to set up and intuitive for end-users to navigate. Installation and configuration of the software/environment was streamlined and quick to start development and launch. Customer Success team is very valuable, providing proactive guidance on best practices, feature roadmap and putting us in touch with the necessary resources needed to be successful.

Cons: Elasticube design can be challenging for multi-tenant database environments (at the present time). Limited customization capabilities from a white-labeling perspective.

Very good Customer Support team that will help with things quickly.

Mar 27, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the ability to manipulate visualizations via javascript and jquery in the background. It allows a ton of customization.

Cons: Live Connect needs further development and we would like to be able to have the end user select who receives emailed PDF's of a dashboard.

a good bi tool

Mar 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Good backup to put model in place and propose to end users. Fast engine , great queries comes up very fast.

Cons: flexibility on end user side nopt always there, and the solution proposed is to put more fields in the model (rollup)

Easy setup and use! Great customer support.

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent customer support! I have yet to find scenario where the support team did not step up to help resolve the issue.

Cons: It would be nice to have heat map visualizations. The visualization selection is excellent but it would be nice to have this feature.

Sisense BI tool for reporting

Mar 20, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We've been using Sisense for more than a year. We have had challenges but both Sisense Support and the Sisense community have helped us. We use Sisense for real-time reporting.

Pros: User friendly BI tool for reporting in real-time. Sisense Support is very efficient and knowledgeable. Most of the answers could be found in community forums.

Cons: Customized dashboard scripts that are not supported properly after the initial implementation. Mobile experience needs to improve to meet expectations.

Highly recommended

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It offers you most of the features that you would use and therefore it is a perfect fit for most of the organizations.

Cons: I feel that the costing is bit on the higher side. Maybe they start offering separate levels depending upon features.

Great product and would recommend

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: I highly recommend this tool to anyone who is looking for a reporting/dashboard tool.

Pros: From day 1, Sisense and their support team are there to get you going. They are ready to go immediately and will work as quickly or as slowly as you would like. The comprehensive training materials their support team offers was great and is a continued asset when there is something that I do not understand. The tool itself is powerful and intuitive. You do not need to be an expert data modeler to take full advantage of this tool.

Cons: There are a limited number of out of the box widgets. More can be easily added through their plug-ins though.

Capterra-loader

The team at Sisense has provided us with the ability to sincerely impress our clients.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our team can use the software intuitively and we can create charts, graphs, and displays without having to reach out to the Sisense customer success team. Further, this intuitiveness is a major advantage for our clients to interpret their data easily and accurately.

Cons: The customer success team could have better internal communication that would allow them to review earlier tickets submitted and see if they are related current support tickets.

Overall: Sisense gives our clients the ability to se their data a simple graphical format. This allows them to make critical instantaneous decisions.

Nice support

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: The support people are efficient, professional, skilled and simply nice people. There were challenges as we pushed the boundaries of functionality, but the support of both the Sisense community and Sisense support people allowed us to overcome these challenges.

Cons: The mobile experience is not as rich as we would like. They grew up a bit there last year but still need more capabilities.

Capterra-loader

Great team and powerful tool with high investment in R&D.

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Advanced analytics oriented. R engine integrated to a very powerful and innovative technology. Impressive onboarding with sisense team. Very beautiful tool and so easy to manage and use.

Cons: Advanced analytics can be accessible for user not agile with data that don't really manage what they are working with... But there are way to work this around.

Capterra-loader

The very best BI platform that I have worked with hands down.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having it all delivered over the web has simplified and accelerated our ability to deliver high quality solutions quickly and cost effectively. It's great no to have to have any fat client foot print on any of our workstations or mobile devices.

Cons: Always looking for more features and functionality. In particular, being able to produce columnar multi page reports on the same platform would be a killer capability.

Overall: Sisense allowed us to implement complex analytics solutions with data acquisition from many data sources . The overall performance of the ElastiCube and out of the box data adapters gave us the tools we needed.

Sisense has helped us provide deep analytics to all types of employees across the company.

Mar 06, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Eye catching visuals draw users in to a friendly, easy to use environment. Start up is quick and simple. The software helped connect our two different databases and draw insights we hadn't seen before. Support team is very punctual and helpful.

Cons: Many of the "plugins" should be automatically included in software package to prevent the bugs that often come with them (such as jump to dashboard). PDF download could provide more customization.

Capterra-loader

Sisense has exceeded our expectations on the product level and most certainly with their support!

Mar 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Whereas our organization is working its way through the setup & implementation phase, we have so far seen how the product will not only improve upon our internal efficiencies, it will enable us to grant access to our client base/external users in a manner not easily available prior to our commitment to the product. The product itself is on the lower level of ease regarding navigation once the Elasticube is properly set up.

Just as important as the product is the Sisense team itself. From our Sales Manager (Connor) to our Customer Success Manager and Onboarding Manager, each have expressed a sincere commitment to ensuring a successful & efficient implementation of the product. They have not left us with a sense that we were just sold a product and once the deal was closed, they were ready to move on to the next deal.

Cons: From our experience, the product definitely requires someone to be well-versed in SQL to complete the Elasticube setup.

As a new user to this BI tool, training and tutorial guides are easy to follow

Mar 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Can easily create robust dashboards that can be accessible on web or mobile device; Vendor provides excellent technical support; They provide weekly/monthly 1 on 1 technical discussion and assigned moderator is very knowledgeable

Startup time and costs are excellent, as is customer service.

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service, start up costs, and speed are excellent. Client success team is also very hands-on, providing long term follow ups and planning.

Cons: Some features are lacking in comparison to other segments of the industry, most specifically the design options.

Best product on the market in terms of feature set and support.

Mar 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Developing widgets for a dashboard (even complex ones) is far easier and faster than it is with competing products. User community is a strong asset. Elasticubes are able to accommodate many different files types with ease.

Cons: The initial set up turned out to be complicated and required IT investment, but perhaps that is due to the unique nature of our company's setup. Product is a bit costlier than Power BI, but the feature set and ease of use makes the cost well worth it. Though Sisense is Elasticube allows the software to quickly pull large data sets, it's difficult to create for the average user and requires a lot of technical expertise. In many cases, users must write SQL code, even though Sisense promotes its codeless reporting. However, to get to this codeless reporting you must have a very technical person to write the SQL to build their Elasticube and there are some limitations such as join types and such that create difficult workarounds. We have had former Sisense users complain to us that they experienced a lot of errors getting the Elasticube to load, and because the system relies upon the cube, Sisense won't work if the cube isn't working.

Overall: Provides great visualizations to ease the understanding of complex data sets.

Easy to Use BI Solution

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - Data Modeling on Sisense is easy to learn and Sisense has lots of good tutorials
- Large selection of widgets and indicators to add to your dashboard
- The dashboard UI is intuitive and visually appealing
- Great customer service that offers live support and resolves issues quickly
- Mobile app allows you to view your dashboards on the go

Cons: - Connections to third-party software is limited, there still building connections to programs though
- No easy way to control font, font size or padding around widgets, they should add this feature

Overall: Ability to quickly determine areas for improvement within the company. All your company KPIs in one place.

Sisense is a great BI tool, what set's it apart is the customer service

Mar 01, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Customer Service & Support is second to none. When launching and using a product especially in such a complex area as BI it's important to have the support. Dashboard designer is great and easy to use and the schema management tool is extremely powerful.

Cons: Sisense does not yet a fully fledged "cloud" solution, but this is coming and will make the administration of the schema alot simpler for none IT savvy departments.

Sisense gets users answers to questions in minutes, which used to take 10s of hours to collect!

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility, easy of use, scalability, great security model!
Forums, community, amazing customer service, and that Sisense is always listening to what users need,

Cons: That I need to go 'under the hood' sometimes to get additional features working. Sometimes features are 'in progress' and we need to be patient, but it's worth it!

Overall: Single source of data, automated manual tasks, data warehouse, collaboration across departments.

Capterra-loader

Enjoyable experience using and learning the program

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to manipulate data and combine data sources in the ecube requires very little SQL knowledge.

Cons: Dates are not handled very will in the widget. They can be very rigid with how items are shown date wise.

Overall: Ability to provide automated reporting

Capterra-loader

Great BI and analytics all in one platform

Feb 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, support and professional services are great. Can be single platform for the entire BI and Data warehouse needs.

Cons: There are no faced disadvantages, this is the best analytics software in the market today. Also, if there was a missing feature (such as linux support) they are providing a great road map and timelines for this.

Overall: Having a single place for the entire BI and DW needs

Sisense has been a key component of our marketing product offering for 3 years. Our clients love it.

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The front end of Sisense is what I like the most about this Software. Whether you are designing a Dashboard or using it you can expect and smooth and intuitive experience.
From a designer standpoint: the basic charts and features of data visualization are available in the standard tool. Once you are familiar with them, you find the need to take it to the next level. Next thing you know you find yourself leveraging Sisense online resources, adding new widgets, and updating javascript very easily to make your dashboard look the way you want.
From a user standpoint, looking at data, drilling and exporting is simple to figure out even without training.

Cons: I have experienced a few limitations with Sisense. When you export a dashboard into an image it doesn't look too good. I find myself taking screenshots instead which can sometimes become time consuming.
I've also been a little frustrated with not being to sort data as wanted in ascending, descending or alphabetical order.
I experienced a situation where I identified a design flaw for a supported widget and we were asked to financially support the development to fix the flaw. Which we didn't.
We still really appreciate the tool and its many benefits overall.

It's the most customizable BI tool I've ever used and may have a huge influence on BI industry.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customizable and it's already integrated with a lot of plugins. I am really looking forward to the newest web-based version which can increasingly improve the running speed and efficiency.

Overall: Save my time creating dashboards and make it more intuitive for my shareholders to make decisions and get business insights

Please add the undo or redo function that you can stand on the top of the BI ranking list. Just kidding, you already are. But we do need the undo function : )

Capterra-loader

Excellent data for all sorts of groups

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The flexible front-end design that lets us completely change the layout for our needs and change the CSS and most important It allowed us to snapshot critical data that shows us the life cycle of a customer and make intelligent predictions that drive change to our business model.

Cons: Sometimes dashboards load low when using a Virtual Machine. Unsure if this is a Us problem or a Sisense problem.

Overall: Awesome application

Sisense is a great tool! Very easy to learn, implement and explore :-)

Feb 21, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: - Integrated data connectors joining multiple data sources and formats
- Integrates with external web sites or web applications
- Integrates with web portals
- Interactive browser-based dashboards
- Removes limitations to data size
- Use Single-Sign-On to keep a single authentication mechanism
- Wide range of widgets such as gauges, charts, and graphs
- Can be set up and used entirely in-house
- Centralized data hub
- Complex business queries without programming or SQL writing
- Consolidates, stores, and accumulates data
- Data mash-ups
- Data unification
- Drag-and-drop user interface
- Intuitive `script-less¿ user interface
- Embed entire dashboards or individual widgets
- Enables to deliver interactive terabyte-scale analytics
- Exports data to CSV, PDF, Excel, Images and other formats
- Eye-grabbing visualization
- Filters data by dropping fields on the canvas
- Handles data at scale on a single commodity server
- Identifies critical metrics using filtering, calculations

Cons: Managing the elasticube was little difficult as it sometimes hangs while performing various activities.

Capterra-loader

The best full stack BI solution on the market

Feb 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick to deploy, easy to use, and you can manage both the front end and the back end from a web portal. No more vpn into a server somewhere! We throw millions of rows of data at Sisense and it still keeps working like a champ! Having tried Domo, Tableau and others in the past Sisense was the first real full stack solution that got us out of our data issues and into a centralized source of truth with reporting. We have effectively saved 100's of thousands of dollars each year in automation and efficiencies alone!

Cons: Would love to see more widgets and customization options in the future. Some of the administrative features could be more robust as well.

Overall: 100's of thousands in cost savings from automation and resource redundancies.

We are able to show our company KPIs to everyone now and give everyone clarity into each department

Feb 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sisense is very easy to use and we were able to easily create a bunch of dashboards with minmal training.

Cons: Sometimes the background services need to restarted because of how heavily we use the dashboards but Sisense has given me more insight with a new tool into what could be causing the issues.

Sisense

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There are a lot of resources and documentation to get started. It's easy to create dashboards with a lot of flexibility.

Cons: You need to have a technical expertise to make the dashboards look more presentable. The UI can be made more interactive and color scheme can be increased.

Capterra-loader

It took me a few goes on Sisense to fully realise the amazing capabilities, which are almost hidden.

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to join data from a lot of different sources and how seamlessly the dashboard works. It is super useful for managing not only big amounts of data but also complex data schemas.

Cons: Although I've managed to style Sisense dashboards, it was not straightforward at all and sometimes my clients require a lot of branding put into their dashboards. The ability to ad a header with a logo as a widget would be very usefull

Overall: I have been able to put the clients' data together and build dashboards that have awe them, putting me in a great position as a data visualiser.

Very powerful software with great end-user functionality. Customer support is also excellent.

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easily create custom dashboards with wide range of widget options and widget customization capabilities

Cons: I'm a little weak on customization syntax so more options being built into widget "design" mode would be great.

Very Easy, Very Pricey

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Sisense is easy to use, website is educational and can be used as a jumpstart in creating reports and charts

Cons: Sisense is not cheap, it is very expensive compare to its competitors, you need at least an experience in data presentation to use and make a descent report

Capterra-loader

Great platform with even greater customer service

Feb 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Sisense customer service team is great. You will typically get a response within 24 hours and they are always willing to stay on the call until your issues are resolved. You also tend to get connected to the same support team members, so they already have context about your account, and where you might be having issues. The platform itself is fairly easy to learn and our onboarding process took about 1 month. So far, our clients have been very satisfied with Sisense, not only for its dashboarding capabilities but other features including Pulse notifications. From an agency perspective, you have the ability to easily brand dashboards with client colors, and out of the box widgets are fairly easily to style. Dashboards are clean and modern, and the support team is committed to helping you make the data as actionable as possible for end users.

Cons: Currently, it can be timely to pull data in from social platforms. While completely possible, there is a learning curve if you have not previous connected to these platforms via an API connection. I would also love to see more text editor options, including selecting a specific font size, or choosing from a wider range of fonts and styles.

Overall: As a company, we have been able to refine our data analytics and business intelligence offerings vastly through our experiences with Sisense. This is an affordable option and great for empowering end users to make decisions using their data across platforms and sources.

Powerful tool for BI integration

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility of the platform gives us some options and there is an existing community that offers some additional functionality without needing to DIY.

Cons: UI requires technical work to be truly presentable. There are a few snags and gotchas, the technology is clearly still under development, which is a minus from a polish level, but does give us more opportunities for feedback.

An powerful, flexible BI tool using innovative ideas and technology

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexible front end design that let's us completely change the layout for our needs and change the CSS.

Cons: ElasticCube is on a Windows server which has made it a bit difficult to manage and maintain. Rest is all good

An powerful, flexible BI tool using innovative ideas and technology

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Data source management is simple and easy to use yet allows for customization. Dashboards are fast, easy to navigate and very aesthetically pleasing.

Cons: Not yet web-based multi-user eCube management (coming soon), not quite as rich of a dashboard visualization capability and fine-control as Tableau (but improving),

Sisense is truly the next generation of BI tools

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Any issues that we've had, which have been small and not impactful, have been speedily addressed by the Sisense team.

Pros: It allowed us to snapshot critical data that shows us the life cycle of a customer and make intelligent predictions that drive change to our business model.

Excellent Business Intelligence tool that gives colleagues access and freedom to explore

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Finely tunable access control: with cube-level and row-level access restrictions, you can ensure that the right colleagues have access to the right information.

Cons: Currently no Elasticube manager for Mac (I understand that this is changing in upcoming releases). Rest is all good.

BI solution which can integrate, implement and embed quickly and easily

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I built a large, complex dataset and was designing dashboards within 30 minutes.The ability to extend the capabilities using plugins is essential to getting good results.

Cons: The ease of use of the designer is great, but it sometimes limits the capabilities I've had in other platforms. There's usually a way to get it done with a plugin or a clever work around.

Capterra-loader

Reporting Freedom

Feb 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to connect multiple data sources, great tools for data enrichment and user administration.
SiSense has infinite capacity to facilitate future developments, user friendly, very intuitive interface.

Cons: There is nothing that I could say that I like least of this software, it is very cutting edge and continue improving with every version.

Overall: Moving reporting from Analytics to users, automation of management reporting, greater insight into the business performance

Capterra-loader

Great and Easy to Use

Jan 31, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to plug in a multitude of Data sources by dragging and dropping! Soo easy. Also, these are easy enough to use that you don't need to run out and hire a programmer for every change.

Cons: There reporting color schemes could be a little more vibrant, but this may be on us. I'd like to see more Templates for us to choose from.

Overall: Transparency in our reporting to clients

Sisense does a great job of helping us generate great looking reports

Jan 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sisense does a great job of simplifying the data and helping us generate great looking reports for our customers.

Cons: There is a bit of a learning curve with the software, but, really, I'm not sure how much more it could be streamlined.

Overall: Sisense does a great job of simplifying the data and helping us generate great looking reports for our customers.

Using Sisense to create dashboards and reports

Jan 26, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Great process to onboard a new client, User friendly and easy to use tool for creating dashboards and widgets, Option to customize widgets using Java Script, Great support from the customer support group.

Cons: There is a limitation when dealing with complex SQL and multi-steps of transformations. This requires more time to manage and maintain the ETL part. Also, the deployment process from DEV to TEST and PROD is not matured.

Sisense is a useful tool that will be better once it gains more functionality

Jan 24, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy to pull in data and get a dashboard created quickly. It is also easy to use the elasticube manager to quickly manipulate data with the GUI and basic SQL.

Cons: The connectors are limited as are the functionality of the dashboards. If Sisense had native connectors to more data sources it would be able to gain many more users. It is most effective if you already have a database built out and the resources to develop the data connections that you need. The dashboards also have some very basic limitations, like being able to change the orientation/order/size of labels on graphs. Also there is no way to have a widget cover more than one row, which greatly limits the possibilities for layouts.

Complex but powerful data analytics

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Sisense can be very powerful, but it is important that your company devotes the proper time to on-boarding and start up due to its complex nature.

Pros: Customer success managers and BI consulting staff is very helpful and dedicated Data model easy to visualize in the Elasticube

Cons: Ticket answering can be slow and insufficient While the Elasticube can be very powerful, if implemented incorrectly it causes a lot of problems.

Excellent option for business intelligence and reporting

Jan 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use ETL and modelling tools and a good variety of built-in connectors to various data sources, great performance on datasets with millions of rows, powerful and easily customisable presentation and visualisation tools with a pretty good community of users writing and sharing plugins, and great support.

Cons: Metadata management is pretty poor so it's hard to keep complicated data models straight or communicate changes and issues to designers and users without separate tools/documentation, and the mapping tools could be better if that's important to you.

Overall: Better distribution of data/reports around our business, lower workload in producing reports, and better insights into our business by making the merging of disparate datasets easier.

Capterra-loader

Good, solid BI tool with superb customer support

Jan 17, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The customer support is first class, the tool itself is pretty easy for beginners and flexible and advanced enough for more experienced users to carry out better analysis.

Cons: Can be slow and clunky with larger data sets, and some design elements are limited with a lack of functionality or depth of design options to truly take full control of your dashboards.

Its easy to go from data to showing cool dashboards.

Jan 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service and the people behind it. They havd been nothing but a huge pleasure to work with.

Cons: Its a bit too much ¿drag and drop¿ to me, but I am sure other people loves that. Other than that I have no negatives to add to the product which I have worked with for over a year.

Capterra-loader

The power of custom software available to those of us without an engineer on staff.

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Power, flexibility, and ease of use.

Power: The speed at which Sisense can render complex connections and slice data dozens of different ways is truly incredible.

Flexibility: Even with junky data and funky structure in our data sources, we can produce powerfully useful dashboards for our business users through custom calculations at multiple points in the building process.

Ease of Use: Nearly every step to build and use the software is intuitive and simple. In many softwares you pay for flexibility with a confused nest of features that don't apply to you. Sisense has 90% of what you need right where you'd expect it and a whole host of additional features hidden away (but not impossible to find) to keep the user interface clean and intuitive.

Cons: This is highly sophisticated stuff, so its not surprise that there are still features being built. Most of those relate to the interactions between the Elasticube and the Dashboards. Certain things changed in the Elasticube require equivalent changes to the Dashboards (name changes, mostly). I expect the new web version of the Elasticube to fix much of this.

Overall: We collect data from many disparate systems and struggle to draw conclusions from cross source analysis. Sisense creates a place to connect those data sources in perpetuity without building custom software.

It allows us to serve up massive quantities of data to non-technical business users and give them the opportunity to explore the data in ways we hadn't initially anticipated without having to ask for a report to be built with those exact specifications.

SiSense is a very intuitive and easy to work with reporting platform.

Jan 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: By implementing SiSense as a reporting solution I was able to Helping business users getting out of Excel. Power of quick aggregation Fabulous dashboards

Pros: For me, the feature I like the best is the speed the Elasticube is building huge amounts of data. The power of in-chip technology is a step forward when comes to processing huge amounts of data

Powerful Performance

Dec 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The performance is amazing, the bench-marked tests and actual use we have experienced in comparison to other vendors is superb. The speed at which dashboards can be set up and shared is excellent. The customer support and care exhibited by the vendor is the best we have seen.

Cons: Need to be able to customize visuals more through the UI. Performance of widgets themselves is being improved and needs to go further.

Sisense End User

Dec 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There are number of things I like about Sisense. But as a developer/integrator I really appreciate and value their responsiveness to issues that we run into (whether self inflicted or not).

Cons: I think this is a universal dislike which they may be working on but limiting the server technology to Windows is definitely the biggest gripe. But I do believe this is something that may be on their roadmap.

As a member of the BI team i work daily with Sisense develop Dashboards, build and modify cubes

Dec 26, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use (for end-user and administrators), intuitive, easy to setup, good looking and feeling design, a lot of useful features.
For new costumers, really easy to setup and to get quick and high quality insights about your data.

Cons: Version updates doesn't go "smoothly" most of the times and most updates are inconsistent between the test and the prod environment. Random bugs and problems. A lot of times the program is working slowly. Long build times.

Overall: Quick and high-quality information on my data

Sisense - 360-Degree Product

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The support team was great and customer success manager Shimon was great to work with. He was listening to our requirements was helping us to navigate with the product and escalating to right people for fixing very critical issues.

Pros: Sisense is one of best Product we have been using for last 1.5 years. This product has features of HTML 5 portlets, REST API, Widget Customisation, Best UI experience, Integration to your systems using SSO, AI and Bots Integrations, Modern IOT, Sisense Bulbs, R-Integrations, Data Mining Models, Facebook & Twitter Social Data Integrations. Very easy to implement into the environment. In a traditional warehouse, it takes years to implement BI solutions. This one took few days to implement the solution.

Cons: They still need to Explore on Data Lake Scenarios. Few Features needs to scale up in terms Sisense Apps. Drill down is not available and few reporting features like exporting to excel and emailing to non-sisense users are not available.

Capterra-loader

Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality.

The speed at which we constructed our original solution, and several solutions since, is outstanding. That speaks to the production functionality and performance, and the people at Sisense that have helped us along the way.

Cons: The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.

Overall: Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.

Sisense has been a good implementation.

Dec 11, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Our data structures are less than ideal. While it took a little more effort than they first implied to make it performance, we were able to quickly get really good reporting set up and deployed.

Cons: Sisense lacks Software Development Lifecycle tooling. The ability to version, share development tasks, advance through staging environments not adequate for a development company. We have to do manual/old school processes and it's cumbersome.

It Provides Great Data Visualization Tools

Dec 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Response times for large data sets is really fast. Ability to create formula based data tables and columns in an Elasticube using other imported tables. Number of official and third party plug-ins. Table views of data that are easily exported to CSV for Excel.

Cons: When elasticubes fail, some errors are impossible to really know what caused it. Missing some desired visualizations. IOS app needs work.

Not easy for the average user

Dec 07, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: If you are a heavy user, and know the ins and outs of how Sisense works, I think it's a good product as the dashboards and data is clean-looking and minimalistic.

Cons: It's hard for the average user to understand how Sisense functions. It's a little difficult to search for data. The worst I think is that Sisense does not download to a clear csv or excel format. I have to copy and paste the data from Sisense to excel. This only works well if the data is small. Long lists obviously requires multiple copy and paste, which is a hassle. Fixing this would go a long way of upping the user experience.

Powerful data modeling back-end with a slick front-end.

Dec 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to plug and play with our enterprise data. Customer service is stellar. Product team is willing to incorporate our data and visualization requests into their roadmap.

Cons: Some basic data analysis functions haven't yet been productized (like MIN/MAX for date fields), and there's room for improvement in the administrative oversight functions.

BI with multiple sources, easy to implement

Dec 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: it connects to lots of different sources ( Salesfroce, adwords, facebook, analytics and more), and it gives you the possibility to work on them while you're importing them in the "elasticubes", using also SQL if you need something more It has the best support team that I got in touch as a customer, every time I'm really amazed at their answers and how deep they are willing to go to solve your problems

Cons: It' s still less used than some of its competitors, so there are less user forums to ask and to browse to understand all of its possibilities

Sisense Review

Nov 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Great software! We have implemented it several months ago and we are very pleased for now.
- ETL options
- easy to use
- user friendly

Cons: - the pulse options needs some development
- email reports are getting cut.

Exceptional tech and team!

Nov 28, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sisense has been a tremendous value-add to our knowledge management solution by providing both user and usage analytics for customers to track adoption activity/use, as well as additive content to populate into their internal knowledge base.

Excellent tool. Highly Recommended.

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support

Pros: This is one of the best tools available in the market. Great statistics reports are generated by providing with great insights.

Cons: Customer support could be a little better. Sometimes it takes a long time for them to come back with a solution. But otherwise a great software.

Great but could be better

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Sisense has great functionality and ability to easily manipulate data schemas, throw up elasticubes and generate reports. The API functionality is quite useful, and the concept is really well thought out in terms of side features like CSV exports, widgets, APIs, and alerts.

Cons: When elasticubes fail, some errors are impossible to really know what caused it. We had cases where cube builds would somehow trigger a "Server was unexpectedly shutdown during the build process". Or "Elasticube is having difficulty building". I wish there were measures to prevent entire machine crashes.

User friendly product.

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, user friendly, nice graphical representation ability. Give me insights about anything i needed know.

Cons: Lack of centralized visibility of dashboard and cubes. Email notification feature can be better. ..

Versatile BI

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Great visualization and easy dashboard design. Data schemes can be set up even by relative beginners

Cons: Not always great at handling/exporting text data. Data visualization in pivots don't export to PDF well