--- title: "TourSoft Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TourSoft Software - reviews, pricing plans, popular comparisons to other Tour Operator products and more." source_url: "https://www.capterra.com/p/164090/TourSoft/" page_type: "product" language: "en" --- # TourSoft Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TourSoft ## What is TourSoft? A SaaS based, travel agency CRM and Itinerary and quotation builder which includes API integrations, and available in Multiple languages and multiple currencies. PDF configurations provide the flexibility needed to adapt to your own branding. Procurement feature allows you to track and manage supplier payments and generate vouchers. Benefits of using TourSoft - 1) Fast building of quotes and itineraries 2) Reusable content library to make sure same quality of content is used by everyone 3) Control over quality by content verification method. 4) Simple and easy to use CRM - Easy onboarding, minimal training required 5) Create once, use everywhere philosophy 6) Compete with OTAs by fast conversions ## What is TourSoft used for? [Tour Operator](https://www.capterra.com/tour-operator-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TourSoft?[Manage this product listing](https://www.g2.com/products/toursoft-toursoft/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TourSoft 4.6 (9) VS. [4.7 (471)](https://www.capterra.com/p/178518/Bokun/reviews/) Starting Price $10 Per User, Per Month Starting Price $49 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (9) Ease Of Use 4.5 (471) Value For Money 4.9 (9) Value For Money 4.7 (453) Customer Service 4.9 (9) Customer Service 4.7 (462) ## TourSoft alternatives [4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,132)](https://www.capterra.com/p/135106/FareHarbor/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [View all alternatives](https://www.capterra.com/p/164090/TourSoft/alternatives/) ## FAQs about TourSoft Overview ### What company size and specific industries is TourSoft built for? TourSoft is designed for travel companies and destination management companies of all sizes, including small, mid-sized, and larger operations. It is built for organizations in the travel sector worldwide, making it suitable for businesses that manage tours, travel services, or destination management services. Features and Usability ### What are the key features of TourSoft? TourSoft offers reservation and booking features such as Activities Booking, Multi-Day Booking, Online Booking, and a Central Reservation System. It also includes CRM, Client Management, Customer Database, Itinerary Creation, Invoice Management, and Pricing Management, plus Reporting & Statistics, GDS/OTA Integration, and Third-Party Integrations. Pricing ### How much does it cost and what fees or limitations are included? TourSoft starts at $10 per user/month on the Standard plan, which includes basic itinerary and quote-building features, 10 GB storage, unlimited contacts, prospects, quotations, and templates. The Pro plan costs $25 per user/month and adds website and WordPress integration, more storage, and dedicated support. A free version and free trial are available. Integrations ### Which third-party tools and platforms does TourSoft integrate with? TourSoft connects natively to ChatGPT, Rakuten DX, and WordPress. These integrations cover AI-assisted workflows, digital experience tools, and website publishing, giving TourSoft a focused set of connections for teams that need to link tour operations with content and customer-facing platforms. Getting Started and Support ### What training and onboarding options does TourSoft offer? TourSoft provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos give users written and visual materials for self-paced reference and setup. Getting Started and Support ### What customer support options does TourSoft offer? TourSoft provides Email/Help Desk, Phone Support, and Chat for customer assistance. No reviewer feedback about support experience is available, so only the listed channels can be confirmed. Users seeking help can contact the team through any of these options for product questions or account issues. ## Features AI summary Based on 973 Tour Operator reviews Not all tour operator software covers every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Booking Management** (**56%** of reviewers rated this feature as critical) - **Reservations Management** (**53%**) - **Payment Processing** (**53%**) TourSoft includes **Reservations Management** and **Payment Processing**, giving tour operators the tools to handle bookings already in the system and collect customer payments efficiently. However, it does not offer **Booking Management**. Instead, it provides other buyer-valued features such as **Activities Booking** (**51%**), **Central Reservation System** (**43%**), and **Pricing Management** (**38%**). These features help businesses organize tour availability, manage reservations across channels, and adjust pricing more effectively, helping teams keep operations accurate and improve the customer booking experience. Reservations Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Payment Processing 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Activities Booking 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Allows businesses to offer customers reservations for a variety of activities. Pricing Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Tool used to determine accurate pricing and product eligibility for borrowers Multi-Day Booking 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Bookings that last more than one day Package Creation 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Sell multiple products or services together, as a set TourSoft 28 features ### All Features - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - API: Application programming interface that allows for integration with other systems/databases - Client Management: Manage contact details and communication with clients - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Language: Manage and support multiple languages - Package Creation: Sell multiple products or services together, as a set - Payment Processing: Accept, record, and reconcile financial transactions - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Quotes/Estimates: Generate quotes or estimates for customers - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Management: Built-in website builder or integration with third-party site --- Features 4.4 (9) 4.4 Based on 9 reviews ## Pricing Value for money 4.9 (9) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/164090/TourSoft/pricing/) Standard $10.00 Per User,Per Month It includes: - Unlimited Prospects - Unlimited Quotations - Procurement - Unlimited contacts - Unlimited Templates - 10 GB File/Image storage - ChatGPT Integration Pro $25.00 Per User,Per Month It includes: - Everything in standard plan, plus, website integration and additional storage required for larger teams. - 25 GB File/Image storage Value for money 4.9 (9) 4.9 Based on 9 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) ## Support, customer service and training options Customer Service 4.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (9) 4.9 Based on 9 reviews ## User reviews Overall rating 4.6 Based on 9 reviews Filter by rating 5(6) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Saniru Suganda Amarananda K. Founder Leisure, Travel & Tourism ### "Travel My Ceylon" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2023 I am happy to use the software for the business in the long run. and I am impressed with the customer care and looking forward to receiving more updated versions and more options. Pros Easy to operate all the key elements, The prices are reasonable online access user-friendly and easy to customize for personal preferences, Cons Need to integrate PDF option for itineraries and more formats for templates Reasons for choosing TourSoft user-friendly and easy to customize for personal preferences, Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LV Loun V. director Leisure, Travel & Tourism ### "Recomment for all tourist " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 January 25, 2023 Pros easy to communicate and fast respond with full detail Cons should make more promote to all market in the world to know more about toursoft Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DO Daniel Oscar L. Company owner Wholesale ### "Good value for money, particularly the Fremium product, if you are only looking to create itinerarie" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 January 16, 2023 I think it is a great option for a small budget or no budget at all if one suscribes to the Fremium option which is completely free. Pros For a small price one can have an itinerary builder that presents nice documents for customers. Cons Honestly I think it lacks some features that are more or less common in other itinerary builders, such as flight status follow up, integration with online points of interest information online, perhaps an image database. I am not an expert however and these features might be there and I did not realize. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AD Amith D. Director Leisure, Travel & Tourism ### "Tools are awesome " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 7, 2023 Pros easier and faster for creating the itineraries Cons for me, there is nothing to say about this topic Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Jack D. Managing Director & Co-Founder Leisure, Travel & Tourism ### "Fantastic value for money, exceptional customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2018 The system is relatively new and has so much potential. The team are extremely proactive and try to help as much as possible. It is far superior to manual methods and excellently priced. I recommend this system for anyone looking for a classic itinerary builder with extra features, and for those who are keen to customise their offering (due to how much the team want to help). I would say not to expect to run all CRM function through the system but this is not an issue for those who use a separate programme or have their own database. Pros \- Fantastic backroom staff who help customise the system to your needs - Logical, modern layout that makes sense - Far better value than systems of similar quality on the market Cons \- The CRM functionality could use a bit of work (at least for our needs) to include a better way of storing client data and create unique quote numbers, client profile building, history of spend/calls/correspondence etc. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2018 Thank you for your kind words and recommendations. We are continuously improving CRM features to cover all areas! Pramod S. Director Leisure, Travel & Tourism ### "Travel Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 6, 2018 Pros Its very customized friendly and very easy to understand Travel Software and CRM. Cons Nothing much. most of the requirements are taken care of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2018 Dear Sir, Thank you for the review. Get in touch with us for any queries or customization. SJ Sameer J. Proprietor Leisure, Travel & Tourism ### "Simple and Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 6, 2018 Very professional and prompt. Team is good and try their best to sort out any issues or trouble at the earliest. Pros Reliability and Ease of use... a short 4 hour training session from the team and you are good to go to use this like you built it! :) Cons still trying to find that but for now everything seems good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2018 Hi Sameer, Thank you for the review. Please get in touch with us for any queries or customization. Don T. Director Of Marketing And Business Development ### "The product is very simplistic, yet thorough in its application. I would recommend it to any company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 24, 2017 Pros The versatility and ease with which it integrates into our website and how our clients can easily use it to plan their vacations and itineraries. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 25, 2017 Thank you Don, We really appreciate your feedback. TourSoft Team. TL Terrie L. CEO Hospitality ### "Delivers great itineraries and API connectivity, at a really low price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 18, 2017 The Toursoft product was very easy to get up and running, as it is served on an SaaS basis from the supplier's Amazon servers. The recently released renewed front end is also easy to navigate and understand, allowing my staff to quickly come up to speed. While these have been important points, the biggest benefit has been the Toursoft team's responsiveness and willingness to connect their databases to our local GDS suppliers (of which there are many in Japan). This ability to connect new inventory is giving us a massive competitive advantage over other firms, who take months or even years to interconnect with new suppliers. As a result, we're ingesting inventory from Japanese activities, restaurant, and transfers suppliers before anyone else. Pros Summary: I run one of Japan's largest inbound travel portals, www.japantravel.com, and needed to buy a travel agency management software product early last year. I personally contacted over 20 travel software companies around the world and received presentations from each, ranking each on functionality, price, cloud-capability, responsiveness, etc. My priority was a low-cost but highly functional product that I could grow my team into. Out of the 20 products reviewed, 5 came in at less than upfront cost (one of my metrics). I was very surprised to find that Toursoft was not only the cheapest of the five but was also one of the best in terms of ease-of-use and creating attractive itineraries. The team behind this product are located in both India and Japan and they have great work ethic and customer awareness. As a result, we have been able to work with them closely to advance the product and customize it for our local regulations and work processes. Can't recommend them highly enough. \* Easy to learn and use front end \* Completely cloud based and browser-centric - fast and highly compatible with web and mobile devices \* Absurdly cheap per user compared to other solutions \* Connects to major GDS's, with more coming each quarter - they're also willing to build API connections for your local suppliers \* Highly responsive support team - polite, same-day response Cons \* Still developing their back end - so it's a work in progress for travel agency deeper functions \* You'll need to contract some API work for local GDS suppliers - luckily they are cheaper than their competitors in this department \* Committed to Open Platforms, so this is not the solution for you if you are Microsoft centric Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2017 Thank you for the feedback Terrie. It means so much to us. [View all Reviews](https://www.capterra.com/p/164090/TourSoft/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.