---
title: "Shipsy Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Shipsy the right Courier solution for you? Explore 16 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/164099/Shipsy/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-21"
---

Shipsy

4.6 (16)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 21st, 2026

# Reviews of Shipsy

Ease of use

4.8

Customer Service

4.2

## Showing most helpful reviews

Showing 1-16 of 16 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Manager Planning Engineering  
Used the software for: 3-5 years

### "First mile and last mile complete solution"

March 8, 2019

4.0

We as an organization wanted to address the first mile and last mile app based solution for our bikers. The app is fantastic, easy to use and gives real time information. It has flexibility to even let user update when he or she is not online.

Pros

Ease of use, lot of functionalities and features, end to end data visibility, API responses in form of JSON code, quite intutive.

Cons

Cannot think of any con. We are not facing any challenges.

Review Source

R

Reviewer  
Assistant Manager - Transformation  
Used the software for: 1-3 years

### "One Stop Solution Service Provider"

March 8, 2019

4.0

Pros

The best part of the software is its user friendly User Interface. Which makes the end users experience joyful. The software is designed in such a way that all similar function features are placed besides each other making it easier for the user to navigate tabs which saves time and energy in locating required option. Almost all the details available can be exported in downloadable file helping the user to work on the file. The features give the end user customization option to view or work on the required details. The support service ensures that the raised concern is closed on time and gives a detail reason for the issue and what steps have been taken to avoid the issue in future.

Cons

Server Slow Down is a concern area. As for a software service provider on whose products client works or dependent upon steps need to be taken to avoid something like this to happen and improve upon.

Review Source

R

Reviewer  
Business Development Manager  
Used the software for: Less than 1 year

### "Shipsy honest Review"

April 4, 2024

3.0

My overall experience was not really positive.

Pros

The system was very general. There wasnt anything that stood out in shipsy.

Cons

Wasnt user friendly. Long onboarding duration. customer support wasnt very helpful.

Review Source

R

Reviewer  
Software Development Engineer  
Used the software for: 3-5 years

### "It's a great software, helped us a lot in improving our overall operational efficiency. Our customer"

December 20, 2017

5.0

Pros

1\. The Field Force App is pretty robust and good 2. It is an extremely cost effective software. Worth the money !

Cons

Overall its extremely user-friendly, initial setup took some time but customer support team was extremely supportive

Review Source

BA

Basel A.  
CTO  
Used the software for: 1-3 years

### "All in one Software for logistic solutions"

February 8, 2021

5.0

Shipsy Software helped me to mange and create a full supply chain system. The Software can interface with 3rd party online commercial store(Shopify, WordPress...)

Pros

The software provides ease of use and an intuitive solution for managing a logistic supply chain.

Cons

There are some missing features for my company in Shipsy, But the development team is working hard to fill these requirements.

Review Source

R

Reviewer  
Process Engineering Manager  
Used the software for: 1-3 years

### "More than 10K Field Executives using this and loved this APP. Simple and easy to use"

January 25, 2018

5.0

Pros

APP is easy to use High degree of customization Dashboard is quite powerful, especially real-time Analytics

Cons

App is quite good, with new feature getting added regularly. Dashboard data download feature and capability can be made near real time and faster.

Review Source

R

Reviewer  
Senior Manager - Corporate Strategy  
Used the software for: Less than 1 year

### "The Shipsy team is extremely dynamic, competent and customer focused. "

January 29, 2018

4.0

Pros

The software is extremely intuitive and easy to use. It has got a host of interactive and useful features, some of which have been customized to suit our requirements.

Cons

Absence of a "Help" or "Documentation" section in the software itself. The team should focus on that.

Review Source

R

Reviewer  
HUB Manager  
Used the software for: Less than 1 year

### "To put my remarks on system"

April 7, 2021

4.0

I am satisfy totally with system it is very easy to use and SHipsy team is very keen to provide the solutions to the customers.

Pros

it is user friendly. easy to use simple

Cons

nothing much system is al most had everything

Review Source

R

Reviewer  
Software Development Engineer  
Used the software for: Less than 1 year

### "Helped in gaining complete control of our operations. Realtime data captured plays a critical role."

December 12, 2017

5.0

Pros

1\. The Field Force app is extremely intuitive and works like a charm 2. The Operations Dashboard is pretty user friendly

Cons

No significant negatives as of now, mainly lacks a few features, so looking for them to introduce more features.

Review Source

R

Reviewer  
CEO  
Used the software for: Less than 1 year

### "System Review"

January 13, 2021

5.0

Pros

The platform offers the compete logistics automation suite including first, middle and last mile automation, like managing the complete lifecycle of a parcel. User friendly UI & UX.

Cons

Least Everything is good but I suggest to improve on the support side.

Review Source

Yashik V.  
IT Manager  
Used the software for: Less than 1 year

### "Easy to Use and Flexible to Integrate"

February 12, 2021

4.0

Pros

Easy to Use and Flexible to Integrate with the POS. The dashboard UI & UX is clean and user friendly.

Cons

More reports can be added and customer-facing links should be customized easily as per the brand.

Review Source

R

Reviewer  
CFO  
Used the software for: Less than 1 year

### "Nice and Easy to Use Product Suite"

February 8, 2019

5.0

Overall great product.

Pros

Shipsy provides an easy to use dashboard that helps to manage all the shipments, hubs, employees and all other necessary aspects of shipping. E-Booking messages are a great concept. Print Label is also a plus point of the product.

Cons

No major issues, but the customization is limited.

Review Source

R

Reviewer  
Operations Head  
Used the software for: Less than 1 year

### "I like the product because of its easy to use"

April 10, 2018

5.0

Pros

1\. Rider App 2. Unified Tracking 3. Effective Route Optimization 4. Data and Resource Management

Cons

More features can be added that will be really helpful, but I appreciate the proactive response from the customer response team who are actively improving the functionalty

Review Source

R

Reviewer  
Community Manager  
Used the software for: Less than 1 year

### "Distributing my works is easier now with Shipsy"

December 29, 2020

5.0

Pros

The process is so transparent, i like the way this platform to inform us about the latest news about our goods. It's better to use Shipsy on a big plan when we're doing something massive like to the other country.

Cons

The transport information sometimes is not given in a real-time but that's not a really big problem as long as the goods safe and tracked from the very beginning.

Review Source

R

Reviewer  
SERVICES  
Used the software for: I used a free trial

### "Very Good"

February 8, 2019

5.0

Superb

Pros

System and Technology I like most because this is the best platform to work and hire.

Cons

Fine System and as per field structured to work with it at nominal price.

Review Source

R

Reviewer  
Operations Head  
Used the software for: Less than 1 year

### "Amazing Product! It is a wonderful product that offers a complete solution for our needs, easy to us"

January 5, 2018

5.0

I can track my riders real time.

Pros

1\. Extremely Easy to use 2. The analytics feature they have is very good 3. Easy to install 4. Easy to learn 5. UI is very cool

Review Source

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