--- title: "Shipsy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shipsy Software - reviews, pricing plans, popular comparisons to other Courier products and more." source_url: "https://www.capterra.com/p/164099/Shipsy/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Shipsy Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shipsy ## What is Shipsy? Shipsy’s SaaS-based courier delivery management software facilitates smart order management, automated route planning, real-time tracking, driver application, and other features to help e-commerce and courier companies to manage parcel deliveries efficiently and effortlessly. The software provides a centralized view of complete delivery operations to maintain complete visibility and transparency. ## What is Shipsy used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Courier](https://www.capterra.com/courier-software/)[Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shipsy?[Manage this product listing](https://www.g2.com/products/shipsy-shipsy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shipsy 4.6 (16) VS. [3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (16) Ease Of Use 3.4 (34) Value For Money 4.7 (16) Value For Money 3.8 (29) Customer Service 4.2 (16) Customer Service 3.8 (32) ## Shipsy alternatives Highest Rated [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134319/DispatchTrack/) [Oracle Fusion Cloud SCM](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/) [4.0 (12)](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/106693/Oracle-Fusion-SCM/) [Consignmate](https://www.capterra.com/p/242339/Consignmate/) [3.8 (5)](https://www.capterra.com/p/242339/Consignmate/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 60% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242339/Consignmate/) ## FAQs about Shipsy Overview ### Which roles and teams benefit most from Shipsy? Shipsy is most used by operations leaders, hub managers, and planning teams that coordinate deliveries, carrier activity, and daily logistics performance. Engineering and IT teams support system configuration and integrations, while transformation, strategy, and executive leaders use operational data to assess process changes, service levels, costs, and network performance. Answer based on 16 reviews Overview ### What company size and specific industries is Shipsy built for? Shipsy is designed for businesses in courier services, retail, manufacturing, e-commerce, and related industries. The vendor description does not specify a company size, so it appears intended for organizations in these sectors that need logistics management, voice assistance, and real-time tracking. Features and Usability ### What are the key features of Shipsy? Shipsy offers transportation management, shipment tracking, route optimization, dispatch management, and carrier management for logistics operations. It also includes warehouse management, inventory management, proof of delivery, live driver tracking, billing and invoicing, reporting and analytics, and third-party integrations across freight, courier, and restaurant use cases. Getting Started and Support ### What training and onboarding options does Shipsy offer? Shipsy provides in person training, live online sessions, and documentation. In person training supports face-to-face instruction, live online sessions allow guided remote learning, and documentation offers written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does Shipsy offer? Shipsy provides chat support for customer assistance. No reviewer feedback on support quality is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 371 Courier reviews Capterra data shows that buyers of courier software rank the following features as their top priorities: - **Mobile Access** (**53%** of reviewers rated this feature as critical) - **Dispatch Management** (**53%**) - **Routing** (**48%**) Shipsy supports all three of the features reviewers rate most highly: **Mobile Access**, **Dispatch Management**, and **Routing**. This coverage gives courier teams the tools to manage deliveries from anywhere, assign and track jobs more efficiently, and plan better routes for drivers, helping businesses improve delivery coordination, reduce delays, and keep daily operations running smoothly. Mobile Access 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Routing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Delivery Tracking 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Proof of Delivery 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Driver ETA 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate estimated arrival times for drivers to keep back office or customers informed Shipsy 49 features ### All Features - 3PL Management: Outsource and manage third party logistics - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Courier Services: Intended to be used by courier services - For Freight Operations: Intended to be used by freight brokers and logistics companies - For Restaurants: Serves restaurants - Fuel Tracking: Monitor and track fuel consumption and costs - Geofencing: Virtual perimeter for a real-world geographic area - Inventory Management: Track and manage inventory levels to maintain proper supply - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: Track driver locations on a map in real time - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Recurring Tasks: Set the frequency of a task's occurrence - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Warehouse Management: Manage and track operations and inventory within warehouses --- Get Advice We can help you find the software with the features you need. Features 4.7 (16) 4.7 Based on 16 reviews ## Pricing Value for money 4.7 (16) ### Starting price Free trial available Value for money 4.7 (16) 4.7 Based on 16 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (16) 4.2 Based on 16 reviews ## User reviews Overall rating 4.6 Based on 16 reviews Filter by rating Counts reflect reviews available in this feed. 5(10) 4(5) 3(1) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Manager Planning Engineering Used the software for: 3-5 years ### "First mile and last mile complete solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 8, 2019 We as an organization wanted to address the first mile and last mile app based solution for our bikers. The app is fantastic, easy to use and gives real time information. It has flexibility to even let user update when he or she is not online. Pros Ease of use, lot of functionalities and features, end to end data visibility, API responses in form of JSON code, quite intutive. Cons Cannot think of any con. We are not facing any challenges. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Assistant Manager - Transformation Used the software for: 1-3 years ### "One Stop Solution Service Provider" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 March 8, 2019 Pros The best part of the software is its user friendly User Interface. Which makes the end users experience joyful. The software is designed in such a way that all similar function features are placed besides each other making it easier for the user to navigate tabs which saves time and energy in locating required option. Almost all the details available can be exported in downloadable file helping the user to work on the file. The features give the end user customization option to view or work on the required details. The support service ensures that the raised concern is closed on time and gives a detail reason for the issue and what steps have been taken to avoid the issue in future. Cons Server Slow Down is a concern area. As for a software service provider on whose products client works or dependent upon steps need to be taken to avoid something like this to happen and improve upon. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business Development Manager Used the software for: Less than 1 year ### "Shipsy honest Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 April 4, 2024 My overall experience was not really positive. Pros The system was very general. There wasnt anything that stood out in shipsy. Cons Wasnt user friendly. Long onboarding duration. customer support wasnt very helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Software Development Engineer Used the software for: 3-5 years ### "It's a great software, helped us a lot in improving our overall operational efficiency. Our customer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2017 Pros 1\. The Field Force App is pretty robust and good 2. It is an extremely cost effective software. Worth the money ! Cons Overall its extremely user-friendly, initial setup took some time but customer support team was extremely supportive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BA Basel A. CTO Used the software for: 1-3 years ### "All in one Software for logistic solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2021 Shipsy Software helped me to mange and create a full supply chain system. The Software can interface with 3rd party online commercial store(Shopify, WordPress...) Pros The software provides ease of use and an intuitive solution for managing a logistic supply chain. Cons There are some missing features for my company in Shipsy, But the development team is working hard to fill these requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Process Engineering Manager Used the software for: 1-3 years ### "More than 10K Field Executives using this and loved this APP. Simple and easy to use" 5.0 January 25, 2018 Pros APP is easy to use High degree of customization Dashboard is quite powerful, especially real-time Analytics Cons App is quite good, with new feature getting added regularly. Dashboard data download feature and capability can be made near real time and faster. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Senior Manager - Corporate Strategy Used the software for: Less than 1 year ### "The Shipsy team is extremely dynamic, competent and customer focused. " 4.0 January 29, 2018 Pros The software is extremely intuitive and easy to use. It has got a host of interactive and useful features, some of which have been customized to suit our requirements. Cons Absence of a "Help" or "Documentation" section in the software itself. The team should focus on that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer HUB Manager Used the software for: Less than 1 year ### "To put my remarks on system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 7, 2021 I am satisfy totally with system it is very easy to use and SHipsy team is very keen to provide the solutions to the customers. Pros it is user friendly. easy to use simple Cons nothing much system is al most had everything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Software Development Engineer Used the software for: Less than 1 year ### "Helped in gaining complete control of our operations. Realtime data captured plays a critical role." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 12, 2017 Pros 1\. The Field Force app is extremely intuitive and works like a charm 2. The Operations Dashboard is pretty user friendly Cons No significant negatives as of now, mainly lacks a few features, so looking for them to introduce more features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CEO Used the software for: Less than 1 year ### "System Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2021 Pros The platform offers the compete logistics automation suite including first, middle and last mile automation, like managing the complete lifecycle of a parcel. User friendly UI & UX. Cons Least Everything is good but I suggest to improve on the support side. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/164099/Shipsy/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.