# Janitorial Manager Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Janitorial Manager Software - reviews, pricing plans, popular comparisons to other Janitorial products and more.

Source: https://www.capterra.com/p/164100/Janitorial-Manager/pricing

---

# 

 Janitorial Manager Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Janitorial Manager

## What is Janitorial Manager?

Janitorial Manager (JM) is a web & app-based commercial cleaning management software. Janitorial Manager helps organizations reduce their costs and improve operational efficiency through automation and detailed performance metrics. JM is a comprehensive solution to consolidate multiple systems into one. With JM, you have a bird’s-eye-view to manage assets, checklists, inventory, work orders, employees, and ensure your quality of clean is always met. Janitorial Manager proudly serves a variety of industries and cleaning professionals including: building service contractors, education, healthcare, stadiums, casino hotels, government, and many more. Your success is our success. When you purchase Janitorial Manager, you receive ongoing, US-based customer support and training. Work with the experts in cleaning management software and contact us today.

## What is Janitorial Manager used for?

[Janitorial](https://www.capterra.com/janitorial-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Inspection](https://www.capterra.com/inspection-software/)

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

92%

Neutral

6%

Negative

2%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Janitorial Manager alternatives

Highest Rated

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

[4.3 (79)](https://www.capterra.com/p/148615/Swept/reviews/)

Starting price

$30.00

Per User, Per Month

[4.5 (238)](https://www.capterra.com/p/161544/Aspire/reviews/)

Starting price

Contact vendor for pricing

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/164100/Janitorial-Manager/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Mobile Access

4.4 (20)

100.00% of 20 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Employee Scheduling

3.7 (14)

85.71% of 14 reviewers that rated this feature as important or highly important

Assign working shifts or tasks to employees based on their availability

Reporting/Analytics

4.4 (10)

80.00% of 10 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

For Janitorial Services

4.4 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

For janitorial management, platforms, services, etc.

Data Import/Export

4.9 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Messaging

4.4 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Communicate using messages within the system

Janitorial Manager 101 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Assign issues and tasks based on availability or required skills

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

An itemized to do list that can be edited as tasks are completed

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track employees' arrival and departure timings for payroll purposes

Designed to serve commercial properties

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Import and export data to and from software applications

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Digitally sign online documents

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Assign working shifts or tasks to employees based on their availability

Track and measure time worked for employees

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Manage and track high-value assets including office equipment, furniture & more

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Store and access documents, forms, and photos in one centralized place

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

For janitorial management, platforms, services, etc.

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track interaction history by documenting conversations for contacts

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Software designed for kindergarten through 12th grade schools

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Track/log the amount of time employees worked per job using a timer

Manage employee salary processes, data, taxes, and records administration efficiently

Track and manage all activities and tasks necessary to maintain a desired level of quality

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Track the amount of time spent on a job or task

Request, track, and manage time off requests and vacation time

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (51)

4.4

Based on 51 reviews

## Pricing

Value for money

4.5 (49)

### Starting price

Free trial  
not available

Value for money

4.5 (49)

4.5

Based on 49 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (51)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (51)

4.8

Based on 51 reviews

## User reviews

Overall rating

4.6

Based on 51 reviews

Filter by rating

5(37)

4(10)

3(3)

2(0)

1(1)

Mentioned topic

Sorted by most recent

EB

Elton B.

Owner

Facilities Services

### "Use the system daily "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 31, 2025

I have used all functions of Janitorial Manager. Even the inventory to help me maintain supplies and make sure I am not exceeding my budget.

Pros

I like the Geo Fence clocking in and out mostly. It appears if no one has clocked into the shift to make sure you have coverage .

Cons

I would like a reminder that shows when employees have days off. After the days have been approved a reminder would be great.

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I switched because Janitorial Manager was more affordable.

Alternatives considered

[ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)

Reasons for choosing Janitorial Manager

The alternative products had to many added cost.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2026

Thanks for your review, Elton!

SL

Sandy L.

Custodial Program Coordinator

Higher Education

### "Janitorial Manager review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 22, 2025

My experience has been great especially comparing them to our previous vendor. Niki has been great to work with and always willing to help or make suggestions!

Pros

Janitorial Manager has fantastic customer support. When I have a question there is always an article to help. If the article doesn't help, I can always ask a question. They respond very quickly.

Cons

The process of getting all of the data in to make it work is time intensive but I think the overall product is worth the time and effort.

Switched from

[WebTMA](https://www.capterra.com/p/15155/TMA/)

Very poor customer support; did not meet our needs for reporting

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 30, 2025

Thanks for your review, Sandy!

DM

Dawn M.

Controller

Consumer Services

### "Love my JM Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2025

The JM team is great to work with. They have become part of our organization with their colaboration. I feel heard and they work hard to find solutions and drive development within their organization to make JM better for everyone.

Pros

I love gaining the ability to manage to a real number not just what is reported by employees. JM has given us the ability to gain efficiency and streamline operations.

Cons

There really is not a lot I can say here that is actually a JM issue. I would say the inability to do a custom report to gather data that is obscure on the fly would be the thing that causes me the most angst.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2025

Thanks for your review, Dawn!

SB

Stacey B.

Franchise owner

Facilities Services

### "Using Janitorial Manager "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2025

We love using janitorial manager and will continue to use it. Customer service with \[sensitive content hidden\] has been wonderful.

Pros

We use it to keep track of our employees clocking in and clocking out which helps us make sure our buildings are covered. As well as helps us with payroll

Cons

Occasionally glitches when trying to clock in at locations. But usually can reboot and works. No real problems.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 23, 2025

Thanks for your review, Stacey!

GC

Gianluca C.

Owner

Facilities Services

### "Indispensable software for the Janitorial Industry"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 10, 2025

Overall my experience has been very good. Some technical glitches at times but customer support is very quick to look into it and resolve any issues as soon as possible. My account manager \[sensitive content hidden\] has been great in walking me through the entire set up.

Pros

I like that i can do the schedule, checklists, inventory control and track and monitor equipment. The QR codes are great for managing quality checks.

Cons

The scheduling section could be more user friendly. I would love to be able to adjust the schedule and review the posted schedule on the same screen.

Switched from

[OrangeQC](https://www.capterra.com/p/100111/OrangeQC/)

Janitorial Manager offered more features in one program

Alternatives considered

[CleanGuru](https://www.capterra.com/p/175089/CleanBid/)

Reasons for choosing Janitorial Manager

Better features and a better customer support team

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 12, 2025

Thanks for your review, Gianluca!

JD

Jessica D.

Health and Safety Coordinator

Consumer Services

### "JM the best"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 5, 2025

My overall experience with Janitorial Manager has been positive, I'm appreciative of the support i get from \[sensitive content hidden\] with any questions.

Pros

What I like the most about Janitorial Manager is the monthly Quality inspections I've been able to create to our company's needs and delegate them to supervisors/management.

Cons

What I like the least about Janitorial Manager is sometimes hearing from employees they they have issues clocking in/out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 8, 2025

Thanks for your review, Jessica!

RM

Raul M.

Program manager

Construction

### "Highly Recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

I would definitely recommend this to anyone wanting to make their janitorial services more efficient and easier!

Pros

1) What I really love about this experience is the fantastic customer service! From the very first day I purchased the software, \[sensitive content hidden\] has been right there with me, helping me get everything set up. Whenever I have questions, I reach out to her, and she always has the answers. She’s super knowledgeable about the system and incredibly helpful. It truly makes the whole process so much easier! 2) We can monitor the areas to ensure they're being serviced within the software and the ability to share reports with the customer as needed or requested. 3) Customers can provide feedback or make requests, enabling us to respond promptly.

Cons

It takes a little time to get the hang of navigating the software at first, but honestly, it's all been worth it! No regrets at all!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2025

Thank you for your review, Raul!

DB

Dave B.

Owner

Facilities Services

### "A solid platform that keeps getting better!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

Our experience is all positive. JM is responsive to our enhancement requests and actively seeks to make improvements to the system. We’ve been with them for years and have no plans to make a change.

Pros

We like that it has two sides to it, a customer side and an employee side. It allows us to keep track of everything customer as well as everything employee.

Cons

The main customer page is lacking. It could be so much better designed. It doesn't include any tracking of the cleaning schedule or any changes to that schedule over tome.

Switched from

[Swept](https://www.capterra.com/p/148615/Swept/)

They were lacking in features and were expensive

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 4, 2025

Thanks for your review, Dave!

ZB

Zachary B.

President

Hospitality

### "Dustbusters "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 3, 2025

\[sensitive content hidden\] is great to work with

Pros

\[sensitive content hidden\] has been great. The QR codes have really changed the game for us. We used to get small complaints with no validation now we get them in real time is great

Cons

No cons to janitorial manager really enjoy it and look forward to continue the partnership with JM thanks

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 5, 2025

Thanks for your review, Zachary!

MR

Michael R.

Owner

Business Supplies and Equipment

### "Thoughts on Janitorial Manager"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 3, 2025

It is positive. This is entirely due to having my account rep assisting me with all areas of operation. It can be overwhelming trying to navigate on my own, but with \[sensitive content hidden\] help (and knowledge) it ends up being simpler than I thought it would be.

Pros

Access to customer support, technical support and my account manager, \[sensitive content hidden\]. Always reach them when calling and when there is a follow up, they get back to me. So glad I am not relinquished to an AIBot or voice mail or email when I have questions needing resolved.

Cons

Learning curve is significant. The software can do a lot and is highly configurable, as a result, it is overwhelming without close assistance.

Alternatives considered

[Connecteam](https://www.capterra.com/p/153140/Connecteam/)

Reasons for choosing Janitorial Manager

Bar code scanning, reporting and thoughtful programming features such as having different pay scales per job, etc.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 5, 2025

Thanks for your review, Michael!

[View all Reviews](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/)

Popular comparisons

[Jobber vs Janitorial Manager](https://www.capterra.com/compare/127994-164100/Jobber-vs-Janitorial-Manager) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)