--- title: "Janitorial Manager Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Janitorial Manager Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/164100/Janitorial-Manager/" page_type: "product" language: "en" --- # Janitorial Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Janitorial Manager ## What is Janitorial Manager? Janitorial Manager (JM) is the leader in facility management software. Manage everything from assets, inventory, preventative maintenance, checklists, reporting, work orders, inspections, employees, and much more. Our software allows you to streamline your operation and pinpoint cost savings with one software- not several. The mobile app gives you even greater flexibility to work while on the go. ## What is Janitorial Manager used for? [Janitorial](https://www.capterra.com/janitorial-software/)[Time Clock](https://www.capterra.com/time-clock-software/)[Inspection](https://www.capterra.com/inspection-software/) Overall rating Based on 51 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.6 +− Features4.4 Value for Money4.5 Ease of Use4.4 Customer Service4.8 Rating Breakdown 4.6 Features4.4 Value for Money4.5 Ease of Use4.4 Customer Service4.8 ## Janitorial Manager Reviewers Verdict Updated September 2026 AI summary - Janitorial Manager fits cleaning businesses seeking tools for employee management, payroll, and client communication. - Users appreciate its responsive customer support, helpful account managers, and practical employee time tracking features. - It helps teams handle payroll, track staff shifts, and coordinate work coverage day to day. - Buyers report negative points such as occasional technical glitches, limits in reporting functions, and some usability quirks. - It suits organizations prioritizing support and basic operational oversight, though those needing advanced reporting or flawless integrations may encounter trade-offs. ## Janitorial Manager alternatives Highest Rated [4.9 (4,880)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,312)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (1,127)](https://www.capterra.com/p/134003/Buddy-Punch/reviews/) Starting price $4.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,484)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Janitorial Manager Overview ### Which roles and teams benefit most from Janitorial Manager? Janitorial Manager is most used by cleaning business owners, executives, and operations leaders who need visibility into staffing, inspections, and service delivery. Office managers, facilities supervisors, and custodial coordinators use it to schedule work, track quality, manage compliance, and streamline communication across janitorial teams and client locations. Answer based on 51 reviews Overview ### What company size and industries is Janitorial Manager built for? Janitorial Manager is designed for commercial cleaning businesses and facility operations, serving small businesses most often at 90%, especially in Facilities Services at 53%. It also appears with Consumer Services companies at 10%, Environmental Services at 6%, and smaller shares of midsize businesses at 6% and enterprises at 4%. Answer based on 51 reviews Features and Usability ### What are the key features of Janitorial Manager? Janitorial Manager includes core workforce tools like scheduling, employee time tracking, clock in/out, and payroll reporting. Differentiating features include quality inspections with QR codes, work order management, inventory control, and customer and employee portals. Reviewers also highlight multi-location tracking, recurring schedules, and QuickBooks integration. Answer based on 17 reviews Limitations ### Does Janitorial Manager have bugs or technical issues? Janitorial Manager works well for many teams, but technical issues appear often enough to matter during daily use. Cleaning companies commonly mention responsive support and ongoing fixes, while some users still report glitches with schedules, clock-ins, reports, app updates, permissions, slow web performance, and parts of the inspection or customer portal. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Janitorial Manager integrate with? Janitorial Manager integrates with 3 third-party tools for accounting and customer management: QuickBooks Online, QuickBooks Online Advanced, and Zoho CRM. These catalog integrations cover core finance and CRM workflows for teams that need to connect janitorial operations with existing business systems. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Janitorial Manager offer? Janitorial Manager provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided instruction, webinars provide scheduled group learning, documentation offers written reference material, and videos allow self-paced review of key steps and features. Answer based on 3 reviews Getting Started and Support ### What customer support options does Janitorial Manager offer, and how do users rate the experience? Janitorial Manager offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, knowledgeable, and helpful during setup and issue resolution, with personalized assistance that answers questions quickly. A few comments point to product design gaps, but support interactions are viewed positively. Answer based on 10 reviews Features and Usability ### How well does Janitorial Manager handle employee payroll? Janitorial Manager makes payroll easier with time tracking, clock-in data, and payroll reports that reduce manual work. Janitorial and facility service teams often value the faster processing and cleaner records, though some businesses want more customization for subcontractor payroll, approvals, time-off reminders, and employee-level settings. Answer based on 17 reviews Features and Usability ### How easy is it to schedule staff in Janitorial Manager? Janitorial Manager supports daily staff scheduling with recurring shifts, draft posting, and crew tracking across locations. Cleaning businesses often like having schedules, checklists, and communication in one system, though some managers find the scheduling screens less intuitive and want better reminders, faster updates, and clearer customer-facing schedule tracking. Answer based on 16 reviews ## Features AI summary Based on 135 Facility Management reviews Capterra data shows that buyers of janitorial software rank the following features as their top priorities: - **Mobile Access** (**72%** of reviewers rated this feature as critical) - **Calendar Management** (**57%**) - **Billing & Invoicing** (**62%**) Janitorial Manager supports all three features that reviewers rate most highly: **Mobile Access**, **Calendar Management**, and **Billing & Invoicing**. Together, these capabilities help businesses keep staff connected in the field, schedule cleaning work more efficiently, and manage customer billing with less manual effort, allowing teams to stay organized and keep daily operations running smoothly. Mobile Access 4.4 (20) 100.00% of 20 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 3.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Time Tracking 4.2 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Payroll Management 4.4 (8) 100.00% of 8 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Employee Scheduling 3.7 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability Reporting/Analytics 4.4 (10) 80.00% of 10 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Janitorial Manager 100 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Janitorial Services: For janitorial management, platforms, services, etc. - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - K-12: Software designed for kindergarten through 12th grade schools - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (51) 4.4 Based on 51 reviews ## Pricing Value for money 4.5 (49) Value for money 4.5 (49) 4.5 Based on 49 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (51) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (51) 4.8 Based on 51 reviews ## User reviews Overall rating 4.6 Based on 51 reviews Filter by rating 5(37) 4(10) 3(3) 2(0) 1(1) Mentioned topic Sorted by most recent EB Elton B. Owner Facilities Services ### "Use the system daily " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 31, 2025 I have used all functions of Janitorial Manager. Even the inventory to help me maintain supplies and make sure I am not exceeding my budget. Pros I like the Geo Fence clocking in and out mostly. It appears if no one has clocked into the shift to make sure you have coverage . Cons I would like a reminder that shows when employees have days off. After the days have been approved a reminder would be great. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I switched because Janitorial Manager was more affordable. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/) Reasons for choosing Janitorial Manager The alternative products had to many added cost. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 9, 2026 Thanks for your review, Elton! SL Sandy L. Custodial Program Coordinator Higher Education ### "Janitorial Manager review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 22, 2025 My experience has been great especially comparing them to our previous vendor. Niki has been great to work with and always willing to help or make suggestions! Pros Janitorial Manager has fantastic customer support. When I have a question there is always an article to help. If the article doesn't help, I can always ask a question. They respond very quickly. Cons The process of getting all of the data in to make it work is time intensive but I think the overall product is worth the time and effort. Switched from [WebTMA](https://www.capterra.com/p/15155/TMA/) Very poor customer support; did not meet our needs for reporting Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 30, 2025 Thanks for your review, Sandy! DM Dawn M. Controller Consumer Services ### "Love my JM Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2025 The JM team is great to work with. They have become part of our organization with their colaboration. I feel heard and they work hard to find solutions and drive development within their organization to make JM better for everyone. Pros I love gaining the ability to manage to a real number not just what is reported by employees. JM has given us the ability to gain efficiency and streamline operations. Cons There really is not a lot I can say here that is actually a JM issue. I would say the inability to do a custom report to gather data that is obscure on the fly would be the thing that causes me the most angst. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 23, 2025 Thanks for your review, Dawn! SB Stacey B. Franchise owner Facilities Services ### "Using Janitorial Manager " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 16, 2025 We love using janitorial manager and will continue to use it. Customer service with \[sensitive content hidden\] has been wonderful. Pros We use it to keep track of our employees clocking in and clocking out which helps us make sure our buildings are covered. As well as helps us with payroll Cons Occasionally glitches when trying to clock in at locations. But usually can reboot and works. No real problems. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 23, 2025 Thanks for your review, Stacey! GC Gianluca C. Owner Facilities Services ### "Indispensable software for the Janitorial Industry" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 10, 2025 Overall my experience has been very good. Some technical glitches at times but customer support is very quick to look into it and resolve any issues as soon as possible. My account manager \[sensitive content hidden\] has been great in walking me through the entire set up. Pros I like that i can do the schedule, checklists, inventory control and track and monitor equipment. The QR codes are great for managing quality checks. Cons The scheduling section could be more user friendly. I would love to be able to adjust the schedule and review the posted schedule on the same screen. Switched from [OrangeQC](https://www.capterra.com/p/100111/OrangeQC/) Janitorial Manager offered more features in one program Alternatives considered [CleanGuru](https://www.capterra.com/p/175089/CleanBid/) Reasons for choosing Janitorial Manager Better features and a better customer support team Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 12, 2025 Thanks for your review, Gianluca! JD Jessica D. Health and Safety Coordinator Consumer Services ### "JM the best" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 5, 2025 My overall experience with Janitorial Manager has been positive, I'm appreciative of the support i get from \[sensitive content hidden\] with any questions. Pros What I like the most about Janitorial Manager is the monthly Quality inspections I've been able to create to our company's needs and delegate them to supervisors/management. Cons What I like the least about Janitorial Manager is sometimes hearing from employees they they have issues clocking in/out. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 8, 2025 Thanks for your review, Jessica! RM Raul M. Program manager Construction ### "Highly Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 I would definitely recommend this to anyone wanting to make their janitorial services more efficient and easier! Pros 1) What I really love about this experience is the fantastic customer service! From the very first day I purchased the software, \[sensitive content hidden\] has been right there with me, helping me get everything set up. Whenever I have questions, I reach out to her, and she always has the answers. She’s super knowledgeable about the system and incredibly helpful. It truly makes the whole process so much easier! 2) We can monitor the areas to ensure they're being serviced within the software and the ability to share reports with the customer as needed or requested. 3) Customers can provide feedback or make requests, enabling us to respond promptly. Cons It takes a little time to get the hang of navigating the software at first, but honestly, it's all been worth it! No regrets at all! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 4, 2025 Thank you for your review, Raul! DB Dave B. Owner Facilities Services ### "A solid platform that keeps getting better!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Our experience is all positive. JM is responsive to our enhancement requests and actively seeks to make improvements to the system. We’ve been with them for years and have no plans to make a change. Pros We like that it has two sides to it, a customer side and an employee side. It allows us to keep track of everything customer as well as everything employee. Cons The main customer page is lacking. It could be so much better designed. It doesn't include any tracking of the cleaning schedule or any changes to that schedule over tome. Switched from [Swept](https://www.capterra.com/p/148615/Swept/) They were lacking in features and were expensive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 4, 2025 Thanks for your review, Dave! ZB Zachary B. President Hospitality ### "Dustbusters " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 \[sensitive content hidden\] is great to work with Pros \[sensitive content hidden\] has been great. The QR codes have really changed the game for us. We used to get small complaints with no validation now we get them in real time is great Cons No cons to janitorial manager really enjoy it and look forward to continue the partnership with JM thanks Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 5, 2025 Thanks for your review, Zachary! MR Michael R. Owner Business Supplies and Equipment ### "Thoughts on Janitorial Manager" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 3, 2025 It is positive. This is entirely due to having my account rep assisting me with all areas of operation. It can be overwhelming trying to navigate on my own, but with \[sensitive content hidden\] help (and knowledge) it ends up being simpler than I thought it would be. Pros Access to customer support, technical support and my account manager, \[sensitive content hidden\]. Always reach them when calling and when there is a follow up, they get back to me. So glad I am not relinquished to an AIBot or voice mail or email when I have questions needing resolved. Cons Learning curve is significant. The software can do a lot and is highly configurable, as a result, it is overwhelming without close assistance. Alternatives considered [Connecteam](https://www.capterra.com/p/153140/Connecteam/) Reasons for choosing Janitorial Manager Bar code scanning, reporting and thoughtful programming features such as having different pay scales per job, etc. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor December 5, 2025 Thanks for your review, Michael! [View all Reviews](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs Janitorial Manager](https://www.capterra.com/compare/153140-164100/Connecteam-vs-Janitorial-Manager)