# Call Logic Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Call Logic Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more. Source: https://www.capterra.com/p/164101/Call-Logic --- # Call Logic Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Call Logic ## What is Call Logic? With Call Logic, you can multiply the number of outbound calls by over 3 times vs hand dialing phone numbers. Request a free demo today and see how Call Logic can help you streamline your sales process while increasing productivity and employee performance. ## What is Call Logic used for? [Auto Dialer](https://www.capterra.com/auto-dialer-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Top alternative Featured Overall rating Based on 56 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price $79.99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Call Logic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.doubleasolutions.net&name=Call Logic) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Call Logic 4.7 (56) VS. [4.6 (141)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $79.99 Per User, Per Month Starting Price $199 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (56) Ease Of Use 4.7 (139) Value For Money 4.7 (55) Value For Money 4.5 (136) Customer Service 4.8 (55) Customer Service 4.5 (137) ## Call Logic alternatives Highest Rated [4.8 (315)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (562)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (155)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/164101/Call-Logic/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Auto-Dialer 4.6 (23) 95.65% of 23 reviewers that rated this feature as important or highly important System that automatically dials calls Caller ID 4.1 (15) 93.33% of 15 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Lead Management 4.2 (14) 100.00% of 14 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Call Disposition 4.8 (13) 100.00% of 13 reviewers that rated this feature as important or highly important Track and report on call outcomes CRM 4.1 (12) 75.00% of 12 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Power Dialer 4.6 (12) 83.33% of 12 reviewers that rated this feature as important or highly important System automatically dials the next number on the contact list after the previous call ends Call Logic 47 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes System that automatically dials calls Distribute/route/connect calls Dials outbound calls automatically Track and manage schedules and meetings via an integrated calendar Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Track and report on call outcomes Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Schedule date and time for callbacks/follow-up calls or reminders Provide agents with a typical response for common call subject matter Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Control the name and number that appears on outbound caller ID Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customize data fields to support various needs and use cases Assembly of graphs and charts for visualizing and tracking statistics/metrics Ability to handle large datasets Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Designed for contact centers. Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Record the audio of phone conversations for quality assurance purposes Organize and manage the accomplishments and development of employees or performance of applications or systems System automatically dials the next number on the contact list after the previous call ends System calls multiple numbers at once and connects the agent to the first number that answers System provides callee information to agent prior to the call to help determine whether or not to make the call Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Active reporting of data and metrics Record live video calls to play later Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.4 (56) 4.4 Based on 56 reviews ## Pricing Value for money 4.7 (55) Free Trial [View pricing plan details](https://www.capterra.com/p/164101/Call-Logic/pricing/) Bronze $79.99 Per User,Per Month It includes: - 10-Hour Plan - Custom Dispositions - FREE Training - Free Updates - Import Contacts - Integrations - Mobile Version - Pre-Recorded Voicemails - Reporting - Rollover of Unused Time - Scheduling - TCPA Compliance Silver $119.99 Per User,Per Month It includes: - 20-Hour Plan - Custom Dispositions - FREE Training - Free Updates - Import Contacts - Integrations - Mobile Version - Pre-Recorded Voicemails - Reporting - Rollover of Unused Time - Scheduling - TCPA Compliance Gold $149.99 Per User,Per Month It includes: - 40-Hour Plan - Custom Dispositions - FREE Training - Free Updates - Import Contacts - Integrations - Mobile Version - Pre-Recorded Voicemails - Reporting - Rollover of Unused Time - Scheduling - TCPA Compliance Value for money 4.7 (55) 4.7 Based on 55 reviews ## Integrations [ Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ Crelate](https://www.capterra.com/p/133064/Crelate-Talent/)[ PCRecruiter](https://www.capterra.com/p/143770/PCRecruiter/)[ Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/)[ Blitz](https://www.capterra.com/p/104133/Blitz/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (55) 4.8 Based on 55 reviews ## User reviews Overall rating 4.7 Based on 56 reviews Filter by rating 5(40) 4(15) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent SC Shayrika C. Agency Owner Insurance ### "Excellent tool! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 30, 2026 Call Logic has been a game changer for our agency. It offers a smarter, more efficient way to connect with prospects while maintaining a personal touch. It significantly cuts down on dial time, allowing our agents to spend more time having meaningful conversations instead of waiting between calls. The system helps each agent maximize productivity, multitask effectively, and stay organized throughout the day. Since implementing Call Logic, we’ve seen improved efficiency, better time management, and stronger results overall. It is truly a worthwhile investment for any team looking to boost performance and streamline their outreach efforts. Pros Great tool and it cuts back on the time spent dialing daily. It allows my agent to multitask and stay engaged. Cons I wish it allowed the system to sort out the customers that have been contacted to be removed from the campaign, so the agents are not calling people multiple times as they finish a list. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rhiannon W. Agent Insurance ### "A great way to streamline" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 11, 2025 We replaced 3 telemarketers with the Call Logic Calling assistant. My staff do not have to search for leads to call. When they log in at the beginning of the day, they send their Tasks to the Calling Assistant and get busy! Pros Using Lead Manager integrated with Call Logic has streamlined our sales process. It keeps us on top of follow-ups and helps us stay organized so fewer leads slip through the cracks. Cons Onboarding took a while. It seemed complicated until we used it for a few weeks. I think we were experts after 3-4 months. Switched from [PhoneBurner](https://www.capterra.com/p/134672/PhoneBurner/) Lead Manager and Call Logic integration. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 12, 2025 Thanks for your review, Rhiannon! DM Damon M. Principal Creative Director Information Services ### "Call Logic is a game changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2025 Call Logic has to be a goto call dialer for anyone that has to manage large volumes of calls, expects high quality from those calls, embraces the features of reports and insights provided by the meeting summaries. I haven't the opportunity to measure the call volume before Call Logic, but I can only imagine that productivity has increased significantly. Also, it is worth the investment based on the benefits and ease of use! Pros Call quality and features are beneficial for my needs. Call Logic is a very intuitive tool to use. I really enjoy the reports and data provided that gives me insights into how to manage productivity. The call dialer mechanism is worth the money. In addition to the reports, the meeting summaries gives me the understanding of aligning subsequent campaigns. At this point, I've hadn't had to rely on customer support due to the seamless way that files can be uploaded and integrated in the Call Logic database. Cons I believe this isn't a concern that Call Logic needs to address, but there are times where I may not be prepared for a call that is connected, so I have to adjust on the fly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2025 Thanks for your review, Damon! BA Butch A. President Staffing and Recruiting ### "Auto dialing with a purpose!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2025 From call reluctance and call apathy to a very efficient outbound call execution, Call Logic allowed me to focus on the most important end-product of these calls, meaningful and impactful conversations. I am no longer mentally exhausted at the end of my call blocks from leaving 20-30 voice mails and actually very energized and focused when conversations do occur. Pros The most economical way to increase your call output productivity. Support staff has been very responsive and helpful during the onboarding process. Once integrated with our ATS, Call Logic made it easy to streamline AND maximize our workflow of calls each day. Cons The only minor issue is that Call Logic does not fully match the staging designations with our ATS yet the integration is good enough for effective administrative follow through. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2025 Thanks for your review, Butch! Melissa H. Managing Director Hospital & Health Care ### "Call Logic for increased productivity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2025 The team at CL is wonderful. From onboarding to trainers to the support staff. Highly recommend! I initially had an issue recording my voicemails, but this was addressed almost immediately on the backend, and I was off and running! Pros Ease of use and customer support are excellent! I love the auto-dialer, which easily increases my productivity on outbound calls. Cons Not sure I have a con - so far the experience has been great. The only development improvement I might recommend would be to have the ability to update wrong numbers directly in CL and have that integrate back to PCR. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2025 Thanks for your review, Melissa! SC Sergio C. Insurance agent Insurance ### "Insurance Agent" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 24, 2025 Had some issues at the beginning, like all new things, but overall not a bad service. Relatively easy to use Pros Relatively inexpensive for what you get. I like the Cole Xdate feature; however, sometime it's always accurate with the information Cons a bit cumbersome on the management side. Issue with listening to ongoing calls and calls dropping in the middle of listening to calls Alternatives considered [Aircall](https://www.capterra.com/p/184709/Aircall/) Reasons for choosing Call Logic price and cole x-date service. The value seemed good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 28, 2025 Thanks for your review, Sergio! Samantha L. Agency Concierge Insurance ### "I Recommend Call Logic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2025 I've had a positive experience overall. It's a great system that helps us connect with our customers. It's effective, thorough, and easy. Pros It's very simple and user friendly. Adding dispositions is easy and both click to call and auto dialer work great for me. \[sensitive content hidden\] has been so helpful via email and for a live video training. She answers all my questions promptly and investigates when she doesn't have the answer. Cons I wish we could sync call logic to eagent so that our notes can transfer there. The pause time could be longer than 5 minutes. An option to skip or hang up on someone who's being auto dialed would be ideal because there are some leads we may want to remove in the middle of the campaign. Not call logics fault but our list will sometimes call spouses back to back which is unnecessary. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2025 Thanks for your review, Samantha! AR Amy R. Business Development Manager Staffing and Recruiting ### "Love this and it's easy to implement and use whether as an individual growing a business or an individual contributor." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 24, 2025 I do really like this and while my company doesn't provide it for me I personally saught them out and use it to increase my activities and call volume because I know how helpful it is to me and found it to be worth the cost to at least have conversations and get through calls over the phone without the added headache of trying to dial manually. I think all companies should pay for this and use this service for their sales and recruiter teams to help with volume and quality of sales. Pros I like the process is easy to use moving from one call to another. It makes calling easier, saves me so much time and allows me to focus on content and details rather than dialing, redialing, and spending too much down time between calls to log and move to the next record manually. I like that I can document within their system, and then import or at least get a list of what transpired on each call, update info, and automate those voicemail messages! Cons Downloading a list as we don't have a seamless connection to integrate our CRM or ATS. I also found that using headphones when recording voicemais wasn't optimal because the sound quality wasn't terrific so I didn't record them with my headphones on. That may not be a fault of the Call Logic software but the office I am working in may be the reason why it had a distant and echo sound so I used the handset to prevent this. But the good thing is I could listen to it and correct and record the voicemails I wanted to use! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2025 Thanks for your review, Amy! GP Gina P. Agency Owner Insurance ### "Great experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 Great! Very easy and allows us to reach a lot more customers in a short amount of time. We can reach 300 prospects a day per person instead of less than 100. It also helps us not to overthink the leads before calling them. Pros It's very easy to use and quick to train my team on the platform. I'm very happy with Call Logic and ended up getting the program again after I had cancelled it. Cons I wish that it was a bit quicker to log in to the system. It would be nice if there was a one click log in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2025 Thank you for your review, Gina! DT David T. Managing Partner Financial Services ### "Great Customer Service!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 30, 2025 Great service and easy to use product. Excited to use it again and looking forward to rolling it out to my whole team. Pros Great product and even better customer service! Very easy to use interface and integrations seem to work well. Cons None it really is very easy to use. No complaints at all. Did have a little trouble getting one of the integrations to work but customer service was able to help with this and were great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 16, 2025 Thank you for your review, David! [View all Reviews](https://www.capterra.com/p/164101/Call-Logic/reviews/) Popular comparisons [Readymode vs Call Logic](https://www.capterra.com/compare/136728-164101/Readymode-vs-Call-Logic)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)