# CONCIERGEpad Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CONCIERGEpad Software - reviews, pricing plans, popular comparisons to other Visitor Management products and more.

Source: https://www.capterra.com/p/164112/CONCIERGEpad

---

# 

 CONCIERGEpad Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

CONCIERGEpad

## What is CONCIERGEpad?

iPad visitor security checkin system for EDU, business and healthcare focusing on increased security, efficiency and modern experience.

## What is CONCIERGEpad used for?

[Visitor Management](https://www.capterra.com/visitor-management-software/)

Top alternative

Featured

Overall rating

Based on 61 user reviews

Reviews sentiment

Positive

92%

Neutral

7%

Negative

2%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CONCIERGEpad?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://getconciergepad.com&name=CONCIERGEpad)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CONCIERGEpad

4.5 (61)

VS.

[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (61)

Ease Of Use

4.3 (146)

Value For Money

4.6 (49)

Value For Money

4.0 (126)

Customer Service

4.5 (51)

Customer Service

4.2 (143)

## CONCIERGEpad alternatives

[4.8 (93)](https://www.capterra.com/p/160462/Qminder/reviews/)

Starting price

$429.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (328)](https://www.capterra.com/p/133191/The-Receptionist-for-iPad/reviews/)

Starting price

$630.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (48)](https://www.capterra.com/p/179358/Visitly/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (117)](https://www.capterra.com/p/162584/Sign-In-App/reviews/)

Starting price

$600.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/164112/CONCIERGEpad/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Badge Management

Create, manage, and print wearable badges

Contact Management

Manage, organize, and store contact information

Emergency Notification

Automatically send mass notifications or alerts for any emergency or crisis

Facial Recognition

Identify and analyze unique facial features in images or videos

ID Scanning

Scan and validate an ID barcode

Pre-Registration

Manage the pre-registration process

CONCIERGEpad 10 features

Create, manage, and print wearable badges

Manage, organize, and store contact information

Automatically send mass notifications or alerts for any emergency or crisis

Identify and analyze unique facial features in images or videos

Scan and validate an ID barcode

Manage the pre-registration process

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Check-in and out via a mobile device or kiosk

Track visitors and purpose of visits

View and track activity related to an individual, transaction, etc.

Features

4.4 (61)

4.4

Based on 61 reviews

## Pricing

Value for money

4.6 (49)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (49)

4.6

Based on 49 reviews

## Support, customer service and training options

Customer Service

4.5 (51)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (51)

4.5

Based on 51 reviews

## User reviews

Overall rating

4.5

Based on 61 reviews

Filter by rating

5(39)

4(17)

3(4)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Assistant Deputy of Information Systems

Education Management

### "Wonderful Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2019

Wonderful product, easy and fast to use.

Pros

Fast, conveniant, useful, accurate, informative.

Cons

Excuse reasons were too many and should be limited based on student grade or age.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Suzette P.

Adm Asst

Education Management

### "Easy, Rapid, Safest Concierge"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 7, 2019

Wonderful

Pros

What I liked most was how easy and self explanatory it was to use. I also liked the safety features like notifications.

Cons

When the wifi is down we don't have the convenience of the concierge pad that has saved info.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Office Associate

Education Management

### "Very helpful tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 6, 2019

It has really helped to organize and track our student information.

Pros

We are able to easily track and monitor our students tadies, early release and sign-outs. The reports are clear and easy to ready.

Cons

The wi-fi printer loses connection often.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PF

Pilar F.

Office staff

Education Management

### "Works great!!!!!!!!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 5, 2019

You know immediately who is in front of you.

Pros

Easy to use, specially when you work with people

Cons

I like everything with this system, you can save time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MP

Megan P.

office staff

Education Management

### "Check ins "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2019

My overall experience is that this is an amazing app for schools.

Pros

I find it super helpful yo check in parents. Even when they don't have an ID on hand we can easily look them up in the system.

Cons

There are no cons i love the whole system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Sarah D.

Office Coordinator

Education Management

### "Office Coordinator's Review of Concierge"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

February 5, 2019

Really it's been good. I've contacted our rep a few times, but I haven't really heard back from him recently.

Pros

I like the easy user interface. I love the instant access to TX DPS records for safety check.

Cons

It takes some getting used to. The front camera doesn't pick up the QR code very well. Running reports isn't intuitive. I'd love to see all the images all day of visitors who might be in the building as opposed to the most recent 4 or 5. I'd like to be able to check people out via the computer b/c sometimes they lose their badges.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Michaela K.

Secretary

Education Management

### "New User"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 5, 2019

Our school is using this for student dismissal. We hope this will promote a smoother/faster dismissal for the end of our day.

Pros

The teachers are able to use this in the classrooms.

Cons

Teachers are finding this a little confusing

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 14, 2019

Hi there, I know you guys just starting using the product but we would like to make sure you have all the information, videos and documentation you need to help during the implementation or learning process. Please send us an email to support@getconciergepad.com and we will make sure you are sorted with everything you need. Also, if there are any questions you have, please feel free to use our Live Chat feature within our web app.

MP

Melissa P.

Front Office Secretary

Education Management

### "Using the Conciergepad at Millwood School"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2019

Keeping track of visitors is easy. I have enjoyed using it and find it as a welcome addition to our front lobby.

Pros

The ability to log our visitors and guests. Our visitors usually compliment on how tech-forward we are when they sign in. I believe parents are pleased with the security of knowing who is on campus and when. The background search by drivers license is another layer of security.

Cons

the green check mark when scanning the back barcode of the drivers licenses. It would be better to remove the green check so that visitors know that the screen will just change when the barcode is accepted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Ady B.

Lead Teacher

Education Management

### "Mater Academy Cutler Bay"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2019

CONCIERGEpad is a great benefit for our building as it assists us with tardies, attendance procedures and security.

Pros

The software is user friendly. It allows us to use the information in a way that is useful for our building needs. The ability to export information and create spreadsheets benefits our needs and is easily executed.

Cons

Printing failure occurs at times which is easily fixed but may cause time restraints on retrieving information.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SP

Shannon P.

Teacher

Education Management

### "Conciergepad review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 5, 2019

It has been very beneficial in allowing us a more effective and efficient way to dismiss our students at the end of the school day.

Pros

I like that it has made our dismissal process easier at school because we can see which parents have checked in and then we can check out our students as we leave.

Cons

There are many features that we do not use at our school so it would be nice to just have the dismissal process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/164112/CONCIERGEpad/reviews/)

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Popular comparisons

[Archie vs CONCIERGEpad](https://www.capterra.com/compare/164112-241184/CONCIERGEpad-vs-Archie)[Vizito vs CONCIERGEpad](https://www.capterra.com/compare/147970-164112/Vizito-vs-CONCIERGEpad)

[The Receptionist for iPad vs CONCIERGEpad](https://www.capterra.com/compare/133191-164112/The-Receptionist-for-iPad-vs-CONCIERGEpad) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)