Average Ratings

56 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Deployment
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • Facebook
  • live.fb.com
  • United States

About Facebook Live

Live video streaming system that allows anyone to share video streams and control who can see it.


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Facebook Live Features

  • Analytics
  • Brand Overlay
  • Bulk Uploading
  • Closed Captions
  • Mobile Screen Support
  • Privacy Options
  • Social Sharing
  • Video Looping
  • Video Streaming
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard

Facebook Live Reviews Recently Reviewed!

Has been controversial

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Facebook live has been a controversial issue. It has been greatly abused online by its users. However that aside, it is an excellent product. Similar to snapchat and now instagram, it allows your followers to see what you are doing in real time.

Cons: Feed is typically strong. Does not seem to be an issue of the product. Biggest con is the issues they have had with users abusing the product.

I have had mostly good experiences with using this software to attend groups, parties, and classes.

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that it is so accessible to everyone. It makes it so easy for the demonstrator to teach from anywhere!

Cons: I have had a few experiences where there are glitches in the video, and it's hard to get it to work again.

Overall: I've been able to go to parties, lectures, demonstrations, etc. from the comfort of my own couch. I've been also able to connect with people of similar interests. :)

I use it to talk to all my facebook friends at once or when there is an event I am attending

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a really fun way to communicate with everybody at once. It keeps me in touch with my friends while doing something I care about.

Cons: I don't like how it can be a little too exposing and it blurs the privacy lines if used in the wrong way. The things I don't like are user based not software based.

Great program to do conference or live events on social media

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its a way to advertise and get put there without needing to actually purchase a product. A good tool for marketing.

Cons: Can get stuck and stop working then another live event needs to be started. It makes it confusing for some to get to it.

Easy way to reach more people

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With the increase in video availability, we are able to reach more people through the use of facebook live. When you are on the go, at an event, or want to recognize achievements or post announcements, this application is a great forum.

Overall: We are able to reach a broader audience with little effort or specialized abilities.

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Great to Use in the Arts/Entertainment Biz

Nov 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Easy to use and follow, like that we can post the feed to our facebook page for people to view later, if they were unable to do so during the live broadcast

Cons: Sometimes we have problems with connection, must have a good internet connection in order for it to not break up or pause.

It was a phenomenal experience for myself and all involved.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved how easy it was to use and how it instantly drew on ALL of my Facebook contacts. It was a great way for me to educate and utilize a post / platform to reach everyone on my list.

Cons: I can't really think of any cons for this. It was so easy and worked so well. The only thing I could possibly think of is that the sound wasn't the best, however that could be linked to my phone.

Thumbs up!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The delay/review process. Have never needed customer support, and it's a free app to use. Haven't gone live many times.

Cons: Having to ensure camera is flipped the right way so what your viewers are seeing isn't backwards to them.

awesome live streaming

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: ability to be transparent to customers, live streaming video of tradeshows or facilities, etc, shows you've got nothing to hide, shows honesty

Cons: sometimes doesn't work if there isn't enough service in building or strong enough wifi, understandable but frustrating

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Facebook live is the easiest way to connect with your audience in real time!

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, super user friendly. Facebook is the easiest way to connect with your audience in real time. And if someone was not on Facebook at the time you were live, you can post the video stream for them to view at another time! You can have your audience comment and 'Like' your video in real time!

Cons: Quality of the video can be poor if cell service is bad, which can cause you to miss something important during the stream.

Overall: Real time connection with people all over the world!

Great app to use for live streaming

Nov 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Great to use during a seminar or when you can't be at two places at one time this is great to use to

Cons: Sometimes the connection cuts out depending on the location that you are in, does not happen a lot of times.

Facebook Live is awesome!

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We are a church and Facebook Live allows us to share with others a taste of what's happening at the moment it is happening. This promotes interest and engagement. It's a great marketing tool.

Cons: Sometimes we post things through Facebook Live, it seems to vanish fro people's timelines. People have complained that their feed shows a Live post, then it is suddenly gone and they can't find it.

Overall: It's a great marketing tool!

Easy to use plaform to drive business

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We use facebook live in marketing efforts and are pleases that it is easy to use and that the video is saved afterwards

Cons: I don't like that it blocks the save afterwards if there is music playing in the background as this slows our process.

Works Well

Oct 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Works well. Streaming is good and very little buffering. Upload is fast as well. Good product to use.

Cons: Little problem with buffering and upload but as a whole very valuable. Great product and don't have many negatives to share.

its nice to see others

Oct 19, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like to be able to video "live". Especially when friends are on vacation, you can see them enjoying their lives instead of uploading later.

Cons: sometimes video quality is not soo good, you have to have updated technology on your phone to be able to use it

Like the feature but produces choppy videos at times

Oct 18, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is good for promoting events or sharing experiences such as concerts, games, etc. It allows others to feel in the moment

Cons: This software produces choppy and low quality videos. The video cuts out sometimes making it hard to view

worked great!

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Loved the feedback from our first Live post - worked really well and was able to use it very easily

Cons: It took me a little bit of time to figure it out and make sure that i was doing it correctly, otherwise it was great !

What is not to love about going live

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love facebook live, use it daily. Love that I can go for hours and hours and it doesn't just cut me off.

Cons: nothing I love facebook live. for me its glitch free. works like a charm. I wish facebook had a bit more privacy settings as far as audience but really that's all I can say

Overall: Being able to communicate and show my friends what is going on in my world ...live

Nobody needs to know what people are doing all the time.

Oct 13, 2017
2/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: I don't really like anything about it. It works well enough so it's not how it works - it's just not necessary.

Cons: I just don't like that people seem to need to show everyone what they're doing in that moment. It's unnecessary.

Overall: None for me but that's personal.

Facebook Live Engagement has skyrocketed our FB use!

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Because of Facebook's algorithms, they feature live videos much more than content posted. Whenever we do a live video, fans of our page our much more engaged, views are 200-300% higher than a normal video that we would upload, and it's super easy to use.

Cons: I'd love to be able to integrate the FB live & Instagram live so you have the option of showing one video on both platforms. It's also tough to tag the venues/partners in the post but you're able to put it in the comments.

Overall: Great social engagement from audience.

Live broadcasting events, news and workshops directly to Facebook

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Facebook is where most of my audience, friends and family is, so being able to live broadcast to them with live reactions through Facebook Live makes it very straight-forward and fun

Cons: App notifications can really bother you if you're not an active user/streamer. Also lacks some key features from other livestreaming services

Overall: Was able to live broadcast events, workshops and news for my Facebook audience, friends and family on the go

THE BEST THING TO HAPPEN TO EVERYONE

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Live Action at the touch of a button. Perfect. You can never miss a moment and I love the ease of installing it on your phone.

Cons: Unfortuatley I think that the app works better on Iphones and I do not have an Iphone. I have an android so I think I might be missing out on some features.

I have used facebook live just a few times to watch live streams through facebook.

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was easy to use and setup. Does pretty much what I expected. It is a great way to connect facebook users and followers. It's great that it is integrated within the facebook environment that I am already a part of.

Cons: There are several other services in the same realm that do similar things. It does have a unique aspect being integrated with facebook however.

Overall: I can watch and make live streams on facebook and share or view them.

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Facebook Live allows video streaming for brands but has been misused socially on many occasions

Oct 11, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the ability to capture real time video for the brands I work on and broadcast it immediately to the audience.

Cons: The notifications are somewhat annoying and there's not much more ooomph to this software except for exactly what it was designed for.

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Super fun and simple to use.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can use my pc, phone or tablet. I love the instant feedback and reinforcement from viewers. I like that there can be multiple presenters that can all be in different locations.

Cons: After googling Facebook Live I still felt like I wasn't sure what I was doing. I felt like I had to do some trial and error.

Overall: Increased communication 300%

Very satisfaced with the service.

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I can communicate with my friends and family, post content of my interest and my friends, share events near me around.

Cons: Sometimes offensive or pornographic content is uploaded. But it is solved denouncing it to Facebook. There are also many false profiles.

Overall: New friends and contacts.

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I use it to advance my buisness

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it has an app I can use on my phone. And I love, LOVE that I can put ads on Facebook for my window cleaning buisness.

Cons: I don't like that ads cost as much as they do. I don' like that I get an alert for every little thing.

Overall: It helps me advertise my buisness.

Facebook approach to the livecasting

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ease of use is amazing, they integrated it to the Facebook platform in a way that anyone of us can press a button and start livecasting.
It's Free.

Cons: It still misses some features from other, more livecasting-focused startups/apps, like Periscope or Twitch.

Overall: Livecasting with Facebook-level ease of use. Also, as its integrated into the facebook platform, if you have a large following there its easy to reach them.

Easy and fun to use

Oct 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Let's all of your friends see what you're doing when you're doing it, can be used to promote latest trends.

Cons: Facebook live sends you a lot of notifications, many users may not use Facebook live very frequently.

Overall: News on latests trends and products out for sale!

I love using this to communicate with people on social media.

Oct 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how it is easy to communicate. It is also great to view what others are doing with their life.

Cons: i do not like all the notifications. i also do not like how it is weird when you are the only one watching the video

Easy platform to connect with lots of people easily

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Facebook Live is an easy live streaming software and it is free as long as you have a Facebook account. It gives a notification when you go live and it's easy for people to log in to your live video.

Cons: I don't like that you are unable to view comments in real time sometimes because there is a slight lag in Facebook comments during a live video.

Easy to use and stream LIVE

Oct 05, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The best thing about this product is that you can 'go-live' from anywhere. It makes launching new products a breeze!

Cons: It does require a strong internet connection, and the video quality can be grainy upon playback. It can also freeze if your internet gets slow.

Great to be able to keep in touch with and to find old friends.

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great to be able to keep in touch with and to find old friends. Also to be able to post pictures and change them as desired.

Cons: Getting in touch with old acquaintances and realizing why they were just acquaintances. Have to watch out for viruses and fake accounts that impersonate people you know.

Overall: Benefits I got from this software is getting in touch with old and staying in touch with friends....

Good for Impromptu Live Broadcasts

Oct 03, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: FaceBook Live is a quick and easy way to broadcast a meeting or live event. Setup is fast and intuitive. Most friends and business associates are on FaceBook so it's easy to invite others to attend.

Cons: Requires a high-quality digital camera and very fast Internet to avoid buffering. Video quality is often reduced even though quality is set to high. Often there are advertisements on the right side of the screen that are inappropriate.

Excellent way to keep people connected, they don't miss out on our activities

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We get to reach people that can't physically attend to our activities, they can give feedback, keep people connected and it's a great tool for communication.

Cons: Sometimes the quality of the image is not 100%, if the internet is choppy so is the feed, audio could be better too.

Exciting live social media

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Very smart by facebook to come up with a live method of social media. Every other popular form is recorded and less genuine.

Cons: If you are not able to see what is happening live, then it becomes less relevant. It is hard to time it up perfectly.

Facebook live is a fun option but needs some help.

Sep 28, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: Facebook Live provides and original and fun way for brands to engage with their fans on a more personal level.

Cons: We enjoy the ability to interact with fans through Facebook Live videos, but continuously have complications that are not evident until later. For example, we have had times where we filmed a FB Live video and although it appeared perfectly clear while recording, it ended up posting as a very low quality due to "low connectivity" and this is something we could not change or even see while we were filming. Very disappointing, but a fun feature overall.

it was smooth and easy to use

Sep 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: it allowed me to share a special moment in my life with friends and family that were far away. It connected me, in a smooth and easy way to the people that I wanted to reach

Cons: it is a little choppy at times. As people kept login in and connecting with us, we experienced some difficulties but they did smooth out on their own

Awesome

Sep 20, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I like that you can record live anywhere and all your Facebook friends can see it. It's very fun for concerts

Cons: I don't like that you have to click so many buttons to get to live mode bc you can miss whatever you are trying to record

I love love love using Facebook Live for my business

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have finally found a way to interact with clients in a more realistic way. Facebook live is a great feature. I pretty much do everything and show my product creations live to all of network.

Cons: I wish facebook would come out with an actual camera to purchase instead of having to use my phone that can be linked to security footage or take long videos without me having to be on my phone or computer. Strictly deals with just footage

Overall: Being able to show my clients an actual live creation of product and also how to use it.

A unique way to engage with your Facebook audience in real time

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: With video becoming an increasingly important component of social media marketing Facebook Live is an exceptional tool for engaging with your audience. It's extremely straight forward to use and it often results in good engagement and reach.

Cons: Make sure you have a very good Internet connection otherwise you're going to experience some lag, live stream disruptions or poor video quality. It's best to use Facebook Live somewhere with a strong WiFi connection to avoid problems.

Overall: A great way to produce more video content for social media without the need for extensive editing.

Facebook LIVE Review

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, great way to promote pages, share message and connect with followers. I really enjoy this feature!

Cons: I wish there were more features for Android like there are iOS. We need that broadcast feature, too!

Overall a good product. It allows you to post video live to your facebook.

Sep 15, 2017
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like it allows you to post live video stream to your Facebook account. It makes it visually now or for later viewing.

Cons: The one issue seems to be the quality of the video. Sometimes it is clear and then other times it foggy looking.

Great way to interact with customers!

Sep 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Facebook live is great for interacting with followers on Facebook. Its great because when we start a live stream all of the people who have liked our page can see with a push notification. There is also a great chat feature where viewers can comment in real time and the publisher can see them come through on their screen.

Cons: Make sure you live stream on Wi-Fi as Cellular streaming is quite expensive as it uses a lot of data. Also only really works on a good internet connection or the stream will go fuzzy

Easy to use, great way to keep people updated quickly and to get updates from people quickly.

Sep 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Facebook live allows me/us to connect with people face to face quickly. Sometimes certain emotions can be lost through written words, facebook live allows for tone and facial expression.

Cons: Video quality could be better and there is no way to keep people from posting disturbing images or situations.

Amazing live tool

Sep 05, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is an amazing live tool. You can see live comments and updates. Very cool to show the live experience.

Cons: Videos are not available to save to phone Camera after publish. Need to have HD videos update later function.

Good App

Sep 05, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a good app within facebook if you want to share things in real time. It does use a lot of bandwidth so be careful on phones, etc. The quality is good.

Cons: As is with Facebook Live and everything else Facebook does; there is little to no support and the support you do get is not very good. Luckily the program just works as suggested, so there isn't much need to contact anyone. It's also free.

A new system in place for job interviews and meetings is amazing!

Sep 05, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of using Facebook Live is amazing! Most average people that are users of Facebook will be right at home using this new trend. You are able to host meetings/interviews all through the very well known Facebook!

Cons: Make sure you are always in WIFI or your connecting will be very slow and interrupt your very important meeting or interview. It can be quite embarrassing when you have bad connection during important times.

Overall: I got hired from my last experience with Facebook Live. I had an interview and it went very well. I was not expecting it to be a E-Interview but I was excited to use it and had a lot of fun doing so.

I have view this program's videos

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The program is nice. It gives non-professionals a way to tape messages they have to send to anyone who is on Facebook.

Cons: Like all things, this program takes a little bit to learn and work with. Once the user figures it out, this becomes easy.

Very innovative

Aug 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: I think that Facebook Live really changed things in that you can broadcast yourself live to all of your family and friends. There have been times when the raw, unfiltered video has told a side of a story that you would not otherwise get. It is candid and groundbreaking in my opinion.

Cons: I do not like how it send a notification to my phone every time someone goes live. It is nice that you can turn that off for each individual, but I think they should let you customize that a little more.

Overall: Being updated on things and getting a sneak preview.

Facebook is the best social media channel for businesses right now. Amazing analytics and support.

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the continual improvement. They have acquired instagram, and instagram has tremendously improved from a business perspective. (They may have "borrowed" ideas from snapchat, but one things for sure - they know how to make others' ideas better, more successful, and user friendly.

Cons: Since they are always improving/making updates, features have disappeared and when contacting support, their answer is simply, "we are constantly improving" fill out a ticket and report your like or dislike of the change.

Overall: If you are a business and want to be noticed and reach your target market, this is the social media channel to be on.

Great way to market a company

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Facebook Live is a wonderful way to market a company. If the company is doing a seminar, you can live stream part of the seminar to let people see if they want to pay for the whole thing.

Cons: Sometimes Facebook Live can crash, but it is nothing that isn't manageable. It only occurs every now and then.

Facebook Live is becoming more and more

Jul 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's a cool way to connect with fans and followers while showing off your product in action. Facebook keeps adding new features so that's fun!

Cons: The quality is a little low and it's hard to create an effective and concise FB Live. I think as this platform gets more use, best practices will be easier to determine.

Waste

Jul 12, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Extremely
Likely

Pros: I don't really like anything about Facebook Live and I think it is a dangerous platform that shouldn't be made available.

Cons: Live killings, beheadings, violence, pretty much anything that shouldn't be streamed live because of the sensitivity of who can see it.

Multiple campaigns using Facebook Live, easy to broadcast and send.

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: So easy... just point and shoot. Anyone with a phone and a connection can use Facebook Live and engagement is always high.

Cons: Making it look PROFESSIONAL is another story. Requires professional camera and audio, connections and usually a third party software to facilitate.

It is fun to be able to send and receive live videos over Facebook.

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The pros are that it is very easy to use, whether you are the one watching or videoing. It is also a great tool to see what your friends are up to in real time.

Cons: A con is that the comment section is a little confusing after the video is no longer live and you go to look at the comments, the difference between the comments while live and after get a little confusing.

Overall: Staying connected with people you don't always get to see.