# Page 2 | Pimberly PIM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Pimberly PIM the right PIM solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/164149/Pimberly-PIM/reviews

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Pimberly PIM

4.4 (36)

[View alternatives](https://www.capterra.com/p/164149/Pimberly-PIM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Pimberly PIM

## Showing most helpful reviews

Showing 26-36 of 36 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NH

Nick H.  
Ecommerce Manager  
Retail  
Used the software for: 2+ years

### "Fantastic software that has supported our growth over the past 5 years"

June 19, 2023

5.0

First class.

Pros

Fantastic software that has revolutionised how we manage our product data and integrate with multiple sales channels. First class support and account management. Highly recommended.

Cons

Better management of deltas exported on a channel.

Review Source

BT

Bryn T.  
E-Commerce Manager  
Wholesale  
Used the software for: 2+ years

### "Great for Business As Usual"

March 28, 2022

5.0

We used PIMberly as a service on the side of our product data previously (to provide API data to our customers) however a couple of years ago we put it at the heart of our data and it is performing well; automating many of the logic based manual processes that people shouldn't have to do. Once up and running the Support Team are fantastic and will rapidly deal with any queries we may have and all stakeholders within the business have access to clean data to generate reports, populate brochures or pass to our customers to populate their websites with our whole product range.

Pros

Once up and running, the PIM is very robust and happily plods away in the background automating many processes and populating data based upon criteria thus removing the need for manual intervention in most cases. It also has a great channel creator, allowing you to create customised outputs in many formats from APIs to CSVs.

Cons

The parent record cannot be updated based upon fields within the child record without SQL (and vice versa) however this is something PIMberly are working on currently.

Review Source

Response from Pimberly

March 29, 2022

Thank you very much for your review Bryn! We appreciate your feedback.

ML

Matt L.  
Product Manager  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Pimberly Software Review"

June 27, 2022

4.0

Working with the team at Pimberly has been pain free. Although our implementation took longer than expected, the team have been on hand every step of the way, supporting us when and where we needed it most.

Pros

Pimberly is really easy to set up and you begin to reap the benefits of a centralised PIM almost immediately. While it is not the cheapest on the market, the functionality available is very competitive for the price point, and even ahead of some providers who charge more. Feeds and Channels are simple to set up and accommodate multiple file types. We use XML, API, Webhook and CSV, and can alter the configurations in the UI for most requirements.

Cons

We would love the ability to sort products in the Products UI

Alternatives considered

[Catsy](https://www.capterra.com/p/7464/Catsy/)

Reason for choosing Pimberly PIM

We were able to see the workflow builder in greater detail, and this was something important to us. In addition, Pimberly had experience integrating with our Commerce Platform.

Review Source

Response from Pimberly

June 28, 2022

Thank you very much for your review Matt! We appreciate your feedback.

TW

Trent W.  
Product Data and Privacy Manager  
Veterinary  
Used the software for: 2+ years

### "Pimberly PIM"

February 6, 2023

5.0

Faster product creation/addition, so rapid expansion of catalog. It empowered our team to overhaul our existing catalog quickly and to a much higher standard. Oh and the tech support is great.

Pros

The extremely flexible tool set allows users to customise their own solution - without the need to spec dev work

Cons

There are some limitations and points where the tools don't match our needs out of the box, but no solution can ever be 100% for every customer

Review Source

James E.  
Head of eCommerce  
Retail  
Used the software for: 6-12 months

### "The best PIM solution"

April 22, 2021

5.0

We have a large and complex product catalogue - Pimberly has helped us double our product range in 5 months. We'd never have been able to do that without the platform.

Pros

Implementation, integrations and support have been best in class. The speed and ease of deployment for such a complex piece of kit really blew me away. We've been able to make adjustments to the platform on the fly and the support team have been mega in helping us.

Cons

Cost, it's expensive, but it's the best. So it's not really a con just a statement of fact. You pay a high price but the feature set and support fully justify it.

Review Source

Response from Pimberly

April 23, 2021

Thank you very much for your review James

NK

Nick K.  
Director  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great System"

June 19, 2023

5.0

Pros

Great team and easy to work with during the onboarding process and after. Always happy to help with any questions we have. The software is great, easy to use, it has really helped optimise product enrichment quicker, to a higher level and standard.

Cons

No cons that I can think of, it all seems great.

Review Source

Ivan S.  
Director of Client Success and Partnerships  
Information Technology and Services  
Used the software for: 2+ years

### "Pimberly is fantastic!"

September 11, 2023

5.0

Pros

As an Agency deeply entrenched in the world of ecommerce, Calashock has had the privilege of working with numerous product information management (PIM) platforms over the years. However, I must say that our experience with the Pimberly PIM platform has been nothing short of extraordinary. It's a game-changer that has elevated our clients' digital commerce strategies to new heights. Their team is also amazing to work with, both for Merchants and for Agency Partners!

Cons

I really don't have much to say here, Pimberly rocks.

Review Source

CB

Chris B.  
Head of eCommerce and Marketplace  
Wholesale  
Used the software for: 6-12 months

### "Comprehensive, flexible PIM Solution with a very long shelf life due to constant evolution."

April 27, 2021

5.0

The pre-sales, scoping and deployment were all incredibly well supported. The on hand experts of the product were always extremely forthcoming with how to find a practical method for each and every problem including how to build outputs not native to the PIM solution at that point in time.

Pros

The flexibility of schemas and attribute mapping means that the solution caters for all and any product data needs. We have been able to adapt the solution to not just house and feed sales channels but also provide specifications for sourcing and manufacturing. This goes above and beyond what you typically expect from a PIM system to serve data to your customers.

Cons

The schema construction had some limitations with the notion we needed more levels to product relationship to include our sourcing specifications. We have found sustainable routes around this but it does mean the process isn't perfect but I don't think we could have found a more suitable way to start a product journey than what we have with Pimberly.

Reason for choosing Pimberly PIM

The potential to incorporate our outputs to supply chain for detail product and packaging specifications.

Review Source

DB

Dan B.  
Director  
Retail  
Used the software for: 1-2 years

### "Fantastic PIM Platform"

March 25, 2022

5.0

Pros

\- Ease of use/customisation - Range of integrations - Extremely good support with any issues/questions - New software update deployment

Cons

It is genuinely very difficult to pick out any cons with this software, it's worked perfectly for us.

Review Source

Response from Pimberly

March 29, 2022

Thank you very much for your review Dan! We appreciate your feedback.

PA

Paul A.  
Ecommerce Manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "Great time-saving PIM"

September 4, 2023

5.0

Pros

Pimberly is easy to use, and compared to other options that we looked into the most cost-effective for our needs. It has greatly improved efficiencies in our product enrichment process.

Cons

The new dashboard does miss a "Sort By" feature... and you do need a good technical team to help get the project working properly.

Review Source

TN

Tim N.  
EMEA Channel Director  
Computer Software  
Used the software for: 6-12 months

### "An ISV working with Pimberly"

August 10, 2023

5.0

Great team to work with, focussed on delivering business value and great tech as well - what more could you ask for

Pros

Elastic Path is a composable commerce suite. Our customers utilise a best of breed approach, selecting the most appropriate components to deliver business value.We work with Pimberly as it is the best in class for PIM. As well as having the "standard" PIM capabilities, there is a constant stream of new features to keep the platform fresh.Integration was easy and working with the team is a great experience - they are professional and engaging.

Cons

There's nothing that stands out that Pimberly is lacking in wrt what we need it for

Review Source

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