Who Uses This Software?

Our cloud-based contact center platform is fit for SMB to enterprise-level contact centers looking for powerful outbound dialing capabilities that increase their contact rate and optimizes penetration


Average Ratings

2 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • CallBlitzer
  • www.callblitzer.com/
  • Founded 2006
  • United States

About CallBlitzer

CallBlitzer's end-to-end automated voice broadcast and outbound predictive dialer system is designed to boost contact and conversion rates by 150%+. Our 95% accurate answering machine detection, ringless voicemail, and suite of advanced automation capabilities keep your cost per transfer lower than any other solution out there. Our powerful platform also enables live call transferring through our built-in IVR to empower seamless list and campaign management.


CallBlitzer Features

  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Campaign Management
  • Escalation Management
  • Inbound Call Center
  • IVR / Voice Recognition
  • Knowledge Base
  • Live Chat
  • Manual Dialer
  • Outbound Call Center
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Quality Management
  • Queue Manager
  • Virtual Call Center

CallBlitzer Reviews Recently Reviewed!

The system is fantastic

Aug 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how the software is very easy to use. When i run my reports it allows to me to see every little thing going on and honestly that makes my life much easier.

Cons: Honestly, I have no problems with this system whats so ever. If I did, I wouldn't be using this softward.

Overall: I was able to call out a lot more clients without any kind of problems. Reports are very easy to run so I was able to see whats working and whats not. The best thing about this system that is super user friendly, anyone can use it

Gets the job done with only a few issues

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: I like that it gives all of the customer information at the click of a button and pulls info from phone numbers. It makes it much easier than having to search while talking which is not my strong suit lol

Cons: There were lags sometimes when trying to pull up scripts. Made it very awkward at the beginning when I didn't have the script memorized. I would like to see the software operate more seamlessly in the future.

Overall: Much higher outbound volume with this software. I was able to make more calls, more efficiently.