ATX Innovation

UNION Point of Sale


4 / 5
5 reviews

Who Uses This Software?

Bars, nightclubs, restaurants, pubs, local watering holes, bars with food service, counter service


Average Ratings

5 Reviews

  • 4 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/month
  • Pricing Details
    Month-to-month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • ATX Innovation
  • www.union-pos.com
  • Founded 2009
  • United States

About UNION Point of Sale

UNION POS is a fast, intuitive and customizable iPad-based POS built for high-touch, high-volume venues. Designed with "fewest taps" in mind and featuring a real-time view of customer order history and habits, UNION helps venues stay focused on the customer instead of the screen. Venues receive 24/7 customer support, and monthly software updates that include new features and the guarantee of ever-enhancing performance, all at no extra cost.


UNION Point of Sale Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce Integration
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • Cash Drawer Management
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Loyalty Program
  • Separate Checks
  • Split Checks
  • Tips Management
  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

UNION Point of Sale Reviews Recently Reviewed!


UNION POS Review

Mar 20, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Not only do I use the software for Back of House operations, I consistently use it along side our baristas and bartenders in Front of House. In both circumstances the software set up for our business is easy to understand, easy to navigate and easy to troubleshoot when resolving issues. With that said, the Union POS System is very approachable and easily teachable for all our staff members.

Cons: When trying to find the exact report I need and it's hidden under Legacy Reports.

Vendor Response

by ATX Innovation on April 01, 2019

Hey Shawn! - Michael here with UNION. Thank you for your feedback. We love hearing how our product is working and what we can do to improve.

Our dev team is hard at work now on updates that will bring lots of additional functionality to the new reporting portal in the coming months, and as always, we will let you know when that is active for you. - Feel free to give our support team a call with any questions. We're here 24/7.

PS. Your new canned cold brew is a huge hit at our office!

Easy to use & great support staff

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use - love how self explanatory it is

Cons: Not being able to manually enter CC for cards directly on the app (without the Ethernet plug in) :(

Overall: Honestly, I love it! Every other POS seems to be super outdated and kind of ugly to look at... Union is by far my favorite! It's easy to train new employees on, which minimizes our voids and mis-rings. Also thankful for how simple it is to delete / adjust payments! THANKS UNION

Great system!

Apr 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of access, customer support, functionality, user interface

Cons: Learning a new system but it's stupid easy

Small boutique hotel usage

Mar 22, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We really enjoy this product! It is very user friendly. Anyone could learn it.

Cons: It isn't not best use for a small cafe but they are working on it. Some features we would like are gift card button without having to pay additional fees. It would be very helpful to have a tracking system for the gift cards as well.

Overall: Great great great! Thanks union team

As a Beta Client, you get what you pay for. Software Improvements have been coming steadily

Aug 11, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Cost Structure per device is very nice

POS Layout and simplicity

Management Report are well designed and functional

Cons: Customer Service is slow and often don't know what to do. I understand that company is just starting, however, you did sell me a 24/7 support model, and that was a key selling point based on your competitors horrible support models.

Thought they promised me an iPhone Version when I purchased system